Very kind on the phone and fast service offered for them to come out immediately! Told us on the…read morephone the prices and how we can get the best option

Amazing customer service and I can't thank the gentleman who worked on my car enough for explaining…read moreeverything and how it all tied together! I tend to get overwhelmed easily.But this was such a super easy and laid back experience.It was such a nice change of pace.

My father is a former mechanic and chose this place while I was traveling through Texas and the…read morecruise control on my car was experiencing problems. Rick Bigham, the owner, was fantastic to work with and delivered my car the same day. The problem was fixed and he also replaced the oil and checked the fluids. Over the next week I traveled over 1000 miles - the cruise control worked great and never failed. Rick even gave me a call while I traveling to make sure the car was working properly - no mechanic has ever done that, and I've experienced some of the worst mechanics in my history of car ownership. I'm impressed! Rick provides great service!

Bigham Automotive has friendly, knowledgeable people. I trust them to know what they are doing and…read moreto take care of my vehicle.

I had a problem with my splash guard. The dealership said it could cost as much as $300 parts and…read morelabor. Went to Scott's for their thoughts. They had it on a rack in 5 minutes installed new clips 10 minutes later I am back on the road . No charge. I will be back!

I just had the worst experience after being a long standing customer for the past 20 years. I had…read moremy brakes replaced on all fours and new rotors installed about 3 weeks ago. As a real estate broker and professor, I have literally driven all over the South Plains. Today, my car began to shake as it felt like I was about to lose a tire. Thanks to Jiffy Lube on 82nd St., they discovered that my whole tire was about to come off! After tightening my lugnuts, they said, 'God is worthy to be praised. You are a blessed woman.' I called Scotts Care and they took no responsibility for the mishap. They were the only ones to touch my wheels in thr last three weeks. They said for me to drop it off for a free lugnut. No thanks, Scott's Car Care. Scott would have taken care of me if he weren't retired.

Went in with an AC issue. They got me in the same day and were done before closing. They kept it…read moresimple and cheap. Good old school shop.

First of all, customer service is absolutely terrible. The owner, Preston, is a first class douche…read morebag. He proceeded to call me an idiot and uneducated when I confronted him about him charging me for something that they didn't fix, and in fact made the problem worse. Then, he got offended when I took my truck to a different, more reputable shop. DO NOT TAKE VEHICLES HERE!!! Allstar was very sloppy and cut corners. I recommend Mark's Transmissions. They are 100% more affordable and have better customer service.

Great service and repairs! Reasonably priced and on time. Artie and his crew really take care of…read moreyou. Customer service has always been excellent. Highly recommend. Thanks y'all for helping my family out when we needed it.

Arty always does a great job! I have never left this shop disappointed. Recommend this place to…read moreanyone looking to avoid the hassle of a dealership shop.

ASK FOR BRYAN!!! Couldn't have had a better experience, ( I…read morehave no idea about any of these things) and he was so helpful! super thankfu!!

Changed out headlight bulb 4 times and charge $30 each time. Yesterday head Lube Tech, lied about…read morewhat needed to be done to change the bulb and then said it would be $180. Even after they all saw that they changed the bulb before and at $30, but still just kept lying about the change and all because they wanted to go home, wasn't even 6 yet.

Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

I am extremely disappointed with my experience at Grease Monkey. I brought my Audi Q5 in for a…read moreroutine oil change, and I am now facing over $3,200 in repairs because of their improper servicing. After discovering an oil leak, I took my vehicle to the Audi dealership, where I was informed that the leak was caused by the previous oil change. According to the dealership, a plastic component that should have been replaced was reused and overtightened, ultimately causing damage and an oil leak. What makes this even more frustrating is that the entire situation could have been avoided if the oil change had been performed correctly. I trusted Grease Monkey to properly service my vehicle, and instead, I am now dealing with thousands of dollars in repairs and the inconvenience of being without my car. I would strongly recommend that anyone, especially those with European vehicles, reconsider bringing their vehicle here. A simple oil change should never result in this kind of damage.

These folks were so fast friendly & pleasant. They had us back on the road after my cv axle broke…read morein a few hours & didn't mind all 4 of us & the 4 legged fur baby Leo! As they also have a mascot named munchy, who is adorable. They were honest & the office was clean. And they didn't overcharge :-) Grateful to have broke down in lubbock

The folks at Nick's are so great. They work really hard to make the repair process easy. I keep…read moreforgetting that a good auto mechanic is just as valuable as first responders. Thanks for protecting my family.