1. Mr Magic Mobile Detailing

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Lubbock, TX

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Mr Magic Mobile Detailing

3.5 (13 reviews)
Open • 9:00 am - 5:00 pm

Services - Mr Magic Mobile Detailing

Auto detailing work

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Pete S.

Have known about these guys for along time. I have a dually and it doesn't fit in a normal car wash. Called Kevin and he said he could meet me in a couple of hours. We met in town & he went to work. Took about 30 minutes & really did a great job. We live in New Mexico & will have him clean my truck every time we're in Lubbock. Great job guys.

This is NOT detailing

Absolutely unprofessional and unbusiness-like. Though this is advertised as mobile detailing, I had to drive out to a storage unit to receive services. The owner Kevin was unwilling to schedule a specific time at which to meet, instead saying to "Just call me in the morning sometime." He hardly gave a description of what exactly entailed an interior/exterior clean, other than $150 for an included wax. There was no set time to pick up my car, I was merely instructed to arrive in the afternoon. Initially my car looked clean, but the next day when I further inspected there were a quite a few sloppy details I noticed. One, a personal possession of mine was missing from the center console, which I was very upset about. A large new water stain had been created in the back from where the seat had been drying when I picked it up. The visors and roof plastics remained uncleaned, the side doors still had areas which hadn't been cleaned, areas of the carpet hadn't even been shampooed, crevices still contained dirt, the headliner was not addressed, the trunk hadn't been shampooed, the front hood of the car still had remaining bug splatters, and the rims had a remaining film of soap scum that I could simply wipe off. When I addressed my missing possession and asked for further inspection, the owner offered no apology and said it might be in the vacuum cleaner, and once again offered no set time in which to address the issue but merely told me to call back the next day. On that day I was told he'd be able to meet me after 3pm but when I called later, I was told he was once again busy and to yet again call him the next day. At this point I told him over the phone I was very unhappy with the loss of my property and the unsatisfactory cleaning job he had done. He then began to yell and say, "No one cares about your little rock" (a piece of raw turquoise rock a dear friend who passed had given me) and repeatedly told me over and over, "Your car was nasty." He vacillated from saying his daughter had seen the rock to hadn't seen the rock, said it was my own fault, claimed the backseat stain was already there, told me my car was old and he'd worked on much more expensive cars than mine, said that old cars had impossible stains to clean, and basically took no responsibility for my lost property and for the sloppy job he had done cleaning my car. When I said after the way I'd been treated I'd like a refund, he laughed and said it wasn't going to happen, and to yet again, "call me tomorrow morning" so he could simply, "look at the car". After this horrible experience I can't wait around for an undetermined time and and place to address this issue and risk being treated aggressively and disrespectfully in person. At no point did I yell or revert to personal attacks, instead I endured this verbal abuse for 20 mins over the phone. The job was so poor I don't consider services to have been rendered, not to mention the loss of my property and the joke of an excuse for 'customer service'. Such classless behavior, I am shocked. I now have to accept that my turquoise is gone. My car still needs a complete detail and I will pursue services elsewhere. This has been the most unmagical, unpleasant customer experience of my life.

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Grease Monkey - Ready to serve the Lubbock community

Grease Monkey

(76 reviews)

Found out about this place about a month ago. I live in Capitan, NM and go to Lubbock about once a…read moremonth. I have a dually truck and most car washes are to small to put the truck through. This place has a car wash that is big enough to handle the dually. I pulled up and was promptly greeted. Not knowing what to do, the gentlemen explained the procedure and directed me to the correct Lane. Duallys are $22. It seemed like it covered everything. Underbody wash, polish etc. after I paid the gate opened and I drove through. There's an immediate sharp, very tight, right turn. Definitely not enough space for a 22 foot long dually truck. Had to partially go up and over the curb. I got up to the entrance and two people were there with brushes washing off the bugs from the grill and windshield. I'm surprised that they didn't take the radio antenna off. When I went through the wash, I surly thought the brushes would break it off. It did survive. After I got through the wash there were 4 people to wipe the truck dry. They did a fairly good job. The polished aluminum rims were not clean and there were a few spots that they missed wiping the truck down. But all in all, it was a pretty good job. I will return. 11/19/17 update. Got truck washed again. One person to great us & prewash the truck & take the antenna off. Went through the wash & one person to wipe the truck off. They really did a great job. Going from 3 stars to 4.

I am extremely disappointed with my experience at Grease Monkey. I brought my Audi Q5 in for a…read moreroutine oil change, and I am now facing over $3,200 in repairs because of their improper servicing. After discovering an oil leak, I took my vehicle to the Audi dealership, where I was informed that the leak was caused by the previous oil change. According to the dealership, a plastic component that should have been replaced was reused and overtightened, ultimately causing damage and an oil leak. What makes this even more frustrating is that the entire situation could have been avoided if the oil change had been performed correctly. I trusted Grease Monkey to properly service my vehicle, and instead, I am now dealing with thousands of dollars in repairs and the inconvenience of being without my car. I would strongly recommend that anyone, especially those with European vehicles, reconsider bringing their vehicle here. A simple oil change should never result in this kind of damage.

Mighty Wash - Did somebody say hand dry?

Mighty Wash

(46 reviews)

A bit crowded at Peak time but the cars go through pretty quick…read more Somebody must be watching because as soon as it looked like I was having trouble paying, somebody walked over quickly to help me out with it. Didn't want to tell them that one of my cards was not working well. The cheapest wash here is $8 and I believe I saw the monthly membership was $25 which it's always worth it since it's less than a dollar a day to watch the vehicle. The added on bonus here is as your vehicle is leaving the bay, there are two workers to dry down your vehicle with a towel besides of your vehicle. Not every wash does that by the way.

If I could give zero stars, I would. Our family has used this car wash several times a week for…read moremany years, but we will be taking our business elsewhere and encourage others to do the same. My daughter took her car through the car wash, and during the drying process, an employee wearing jewelry cracked her window. She immediately reported the incident to the supervisor on duty. Unfortunately, the supervisor was rude and unprofessional throughout the interaction. She instructed the employee to remove his bracelets--which raised concerns--(Why have him take them off if they were "rubber") We were asked to complete an incident report and were told they would "see if" the damage would be covered. The supervisor refused to provide her name or the manager's name. The initial claim was denied, though the issue was forwarded to corporate, who then contacted their insurance company. After a full month, the claim was denied again, stating that no excessive force was used and that the employee was wearing rubber bracelets. We strongly disagree with this conclusion, as the window was not damaged prior to entering the car wash. While we understand that mistakes can happen, the lack of accountability, transparency, and professionalism in handling this situation is unacceptable. As a result, our family, friends, and everyone I personally recommend businesses to will not be returning. Save yourself the trouble.

Mr Magic Mobile Detailing - carwash - Updated November 2026

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