1. Take 5 Car Wash

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Lubbock, TX

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Take 5 Car Wash

1.9 (27 reviews)
Open • 8:00 am - 8:00 pm

Services - Take 5 Car Wash

Touchless wash

Tunnel wash

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Car wash was horrible. I took two vehicles through back to back. Both came out looking almost as bad as the went in. No towels to hand dry, poor vacuum cleaners, no way to remotely clean the vehicle. Spent $16 on the wash and will have to go somewhere else to get the car washed.

Proof I was NOT in Amarillo on the 8th
Deann F.

I thought I needed to cancel the auto deal on the 9th of the month. So I called on the 8th thinking I was one day ahead to find out it had been charged on the 6th. I got my days mixed up. Rylie guided me through the cancellation process and told me to make sure to state why. So I put that I got the days mixed up but I'm in Dallas also and no longer need it. I asked for corporate number which they say they don't have but give me the number to the Gm. He told me give it 5 business days for the refund and then if nothing happens he will take care of it. Today, I get a call from Hailey, she told me that there'd be no refund because I used the car wash the 8th. I told her that's impossible I was sitting on a couch in mesquite Texas that day speaking to riley about canceling. After a brief back and forth, yes you did you use, no I didn't I was 400 miles away she said she figured it out and that when I spoke to Riley he must have put it in as if I was there getting a car wash. That doesn't make sense to me but whatever. But I became even more infuriated when I found out that Jason, the person I've communicated with twice NEVER SENT the info to corporate for a refund because he thought I ran through the car wash that day. Not ONCE did he bring this up when we spoke, all he did was say he'd help. So here I am thinking he's helped when in fact he never bothered to submit it. I took a screenshot of my bank charges that proved I was in the Dallas area on the 8th. I don't appreciate being accused of something I didn't do and being called a liar. It's now submitted (or so I'm told, I was told before that it had been submitted so we shall see) and I've sent the proof. So now I have to wait ANOTHER 5 days for my refund. I will eventually be back in Amarillo but I can promise this, I will NOT be using this place. Not after this. Communicating one thing with me and doing the opposite PLUS accusing me of lying was it for me. I also don't like not being able to directly complain to corporate myself and have to rely on someone else on my behalf who obviously doesn't have me, the customer, best interest at heart. I also no longer trust that they'll help and contacted my bank who is now handling it.

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1 year ago

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Victoria S.

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1 year ago

Abby was very helpful, answering all my questions! Angel was very polite and helpful also, great experience! I definitely recommend!

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Victoria S.

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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5 years ago

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3 years ago

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5 years ago

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4 years ago

This place used to be so great. New owners. Towels are terrible and vacuums rarely work. Will be going somewhere else.

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5 years ago

Machine scratched the absolute hell out of my brand new car. Go anywhere but this place.

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6 years ago

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11 years ago

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5 years ago

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5 years ago

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8 years ago

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6 years ago

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8 years ago

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8 years ago

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11 years ago

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11 years ago

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5 years ago

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Grease Monkey

Grease Monkey

(75 reviews)

Found out about this place about a month ago. I live in Capitan, NM and go to Lubbock about once a…read moremonth. I have a dually truck and most car washes are to small to put the truck through. This place has a car wash that is big enough to handle the dually. I pulled up and was promptly greeted. Not knowing what to do, the gentlemen explained the procedure and directed me to the correct Lane. Duallys are $22. It seemed like it covered everything. Underbody wash, polish etc. after I paid the gate opened and I drove through. There's an immediate sharp, very tight, right turn. Definitely not enough space for a 22 foot long dually truck. Had to partially go up and over the curb. I got up to the entrance and two people were there with brushes washing off the bugs from the grill and windshield. I'm surprised that they didn't take the radio antenna off. When I went through the wash, I surly thought the brushes would break it off. It did survive. After I got through the wash there were 4 people to wipe the truck dry. They did a fairly good job. The polished aluminum rims were not clean and there were a few spots that they missed wiping the truck down. But all in all, it was a pretty good job. I will return. 11/19/17 update. Got truck washed again. One person to great us & prewash the truck & take the antenna off. Went through the wash & one person to wipe the truck off. They really did a great job. Going from 3 stars to 4.

I am extremely disappointed with my experience at Grease Monkey. I brought my Audi Q5 in for a…read moreroutine oil change, and I am now facing over $3,200 in repairs because of their improper servicing. After discovering an oil leak, I took my vehicle to the Audi dealership, where I was informed that the leak was caused by the previous oil change. According to the dealership, a plastic component that should have been replaced was reused and overtightened, ultimately causing damage and an oil leak. What makes this even more frustrating is that the entire situation could have been avoided if the oil change had been performed correctly. I trusted Grease Monkey to properly service my vehicle, and instead, I am now dealing with thousands of dollars in repairs and the inconvenience of being without my car. I would strongly recommend that anyone, especially those with European vehicles, reconsider bringing their vehicle here. A simple oil change should never result in this kind of damage.

Mighty Wash - Did somebody say hand dry?

Mighty Wash

(46 reviews)

A bit crowded at Peak time but the cars go through pretty quick…read more Somebody must be watching because as soon as it looked like I was having trouble paying, somebody walked over quickly to help me out with it. Didn't want to tell them that one of my cards was not working well. The cheapest wash here is $8 and I believe I saw the monthly membership was $25 which it's always worth it since it's less than a dollar a day to watch the vehicle. The added on bonus here is as your vehicle is leaving the bay, there are two workers to dry down your vehicle with a towel besides of your vehicle. Not every wash does that by the way.

If I could give zero stars, I would. Our family has used this car wash several times a week for…read moremany years, but we will be taking our business elsewhere and encourage others to do the same. My daughter took her car through the car wash, and during the drying process, an employee wearing jewelry cracked her window. She immediately reported the incident to the supervisor on duty. Unfortunately, the supervisor was rude and unprofessional throughout the interaction. She instructed the employee to remove his bracelets--which raised concerns--(Why have him take them off if they were "rubber") We were asked to complete an incident report and were told they would "see if" the damage would be covered. The supervisor refused to provide her name or the manager's name. The initial claim was denied, though the issue was forwarded to corporate, who then contacted their insurance company. After a full month, the claim was denied again, stating that no excessive force was used and that the employee was wearing rubber bracelets. We strongly disagree with this conclusion, as the window was not damaged prior to entering the car wash. While we understand that mistakes can happen, the lack of accountability, transparency, and professionalism in handling this situation is unacceptable. As a result, our family, friends, and everyone I personally recommend businesses to will not be returning. Save yourself the trouble.

Take 5 Car Wash - carwash - Updated October 2026

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