This place is pretty good. Not one of my faves. They have decent pastries. I feel like their cake is kinda pricey but they decorate beautifully! I do think it is a little dry too. I prefer other bakeries though read more

Birthday (and special occasion cakes), pastries, pies, bread, sandwiches - you cannot go wrong with anything you choose. The Christmas cookie trays may be a bit pricey - but they are well worth it. West Side makes the best birthday cakes we have had. The decorators are artists and can take any concept and make it come to life even better than you might have imagined it. read more

This place is a complete gem in Akron! I custom ordered a cake and cookies for my law school graduation from this bakery. They did a MAGNIFICENT job! The cake was in the shape of a law school book, with a fondant gavel on top. Beautiful. It easily beat the Pinterest inspiration picture I provided them. More importantly, it was delicious. My guests loved it. I've been back to this bakery for cupcakes, more cookies, and most recently, a birthday cake. They never disappoint. Excellent service too. I highly recommend them. read more

The icing is amazing, but if you dont specify you will end up with a cake from the freeze and it will be dry. So disappointing because when its fresh its amazing. Their almond cake is THE best. Taste more like white with a little flavor. And they got rid of the bakery in Green which was disappointing. And my guess is because almost everything from this location tasted stale. Owners: please read these reviews, you have a good product but are skimping on quality by freezing them or allowing them to sit in the refrigerator too long. read more

I went to The West Side Bakery that is open in Uniontown, Ohio. It was around noon and the cupcake I ordered was stall. It was hard and the icing was even harder. I also ordered An Italian cream soda and it was so sweet it was gross. Very disappointed. I thought they made their cupcakes fresh read more

I ordered a birthday cake for my mother's birthday, the customer service was superb and the cake was gorgeous! The decoration was top-notch and my mother said it tasted delicious. Thank you so much! read more

Their buttercream tastes like shortening and the cake we had with raspberry filling in it was stale, Gave 2 stars because it was pretty

I really love this place! I've been going there since I was really young. They have the pest food, drinks, and the bakery has the best cakes and cookies I've ever had! I have this 5 stars because when you walk in there is always someone to welcome you and if you need any help they're glad to help! read more

West Side Bakery made our wedding cake, and I chose it because of it's good local reputation. I was sorely disappointed and frustrated. My fiance and I initially went in and met with the owner to discuss options and pricing. We were very clear on wanting to stay within a reasonable (low) budget, and she gave us an estimated price and said it was doable. Months went by, and they never contacted us. We finally contacted them and set up an appointment to finalize the cake. I went in with my mom and she kept us waiting and then reprimanded us for waiting, telling me "most brides have their cake finalized by this point" and she "thought of calling me" but didn't, obviously. We explained to her what we were thinking and the price had jumped WAY higher without any explanation on her part. At this point we were desperate and had kitchen cakes made to help with the cost. If we had time we would have gone elsewhere. My mom kept trying to call in (as they had asked, to give a guest number) and the owner was always busy and could not be disturbed--as my mom put it, "quite the queen there." I tried so hard to keep to budget while wedding planning, and the unexpected cake total totally blew it. The owner was very hard to work with and belittling. In the end, the cake did NOT fit what I had described to her--and after paying so much! I was so mad I tried to put it from my mind during the wedding and not fixate on it. HUGE DISAPPOINTMENT. Go elsewhere if you don't want to be taken advantage of. I know they have good reviews, but trust me. I've been there. The WORST wedding vendor we used by FAR. read more

I have heard so many things about this bakery, so we decided to go and see what types of bakery goods the sale, never did I realize that the person who assisted was very disrespectful which I will never visit this bakery again. The person name that was displayed was Kim, even when it was time to pay Kim tone was toward us was very negative, we tried to be positive but when other people were getting treated nicely and when it was time for us to request our bakery treats, only to be treated negative. I never try to play the race card, but this was the one time I will use it. If your African American just record yourself or have someone else record it, especially if Kim is there and you will experience what am trying to say. The only thing that was missing in west side baker is the confederated flag. read more

West Side Bakery is my new go to bakery in Akron. I recently custom designed a vegan birthday cake for my husband, and it turned out exactly as I had described it. As a vegan, it is often difficult to find bakeries that offer a variety of cake flavors and fillings, but West Side Bakery has a wonderful selection. The vegan chocolate cake with raspberry preserves was fantastic! Don't go expecting a bargain, but you do get what you pay for. read more

The customer service is rude! I have gone in this bakery 3 the times in the last 3 months and EVERY time, they don't even acknowkedge my presence. I stand there and wait for someone to wait on me and its as if I am bothering them. The last time was last Saturday and again, she didnt even look up from her writing until 4 others walked in behind me. Then we were told it would be a few minutes, even though I was first in line!!! I walked out with nothing... read more

I called this afternoon to get details of their offerings and prices for the items for a wedding shower and girl on phone was helpful, I stated that I would be in before they closed to drop off ribbon color samples and place my order. I went in @4:30 (they close at 5) and clerk is mopping the floor. She says that she will be right with me, and proceeds to finish mopping the floor. Asks me what I need. I explained that I had called earlier, got the information and prices and was just there to place the actual order and drop off the ribbon colors. She kept going to the back and came out saying that someone was on the phone and she would see how long they were going to be. Comes out and asks me if she can get my info and have someone call me because they ARE closing in 20 minutes (so that means that they are still OPEN for 20 minutes, right???) I said that I could not come back during the week, that I would be without my vehicle for servicing and I just wanted to place the order now. She said again, well we can have someone call you. I left less than pleased and without placing my order, which would have been very close to $200 for what I was going to order for the shower for 80 ladies. I will be telling all of them about my experience. When a business states that they are open until a certain time, they ought to be prepared to wait on customers until that time. I won't be stopping in for lunch anymore, buying anything again. I am just tired of crappy customer service, like the customer is a bother for stopping in while they are still open and expecting to be serviced. read more

No need to ever go there again !! I had long stopped buying their overpriced cookies . but I continued to enjoy the curried chicken salad pita . Until today .....they now put 1/2 the amount of chicken in each pita than they use to . read more

I was referred to this bakery by a friend from work for my daughter's (vegan) birthday cake. I am a nurse at a local hospital so I paid more to have it delivered. First they lost my order and I got a call right around the time that it was to be delivered to my work to inform me of this. They substituted another cake (but not the one I wanted and at the same price) and delivered it about an hour later. The cake looked lopsided and it appeared to be hastely decorated. The lemon filling in the cake was really awful tasting. We have a large family (eight children) and more than half the cake was left after two days, which is unheard of in our house. I then called the bakery and talked to the manager and explained the situation. She wanted me to bring the uneaten portion to work with me so she could personally see what was left. It was such a hassle that it really wasn't worth it to me to drag it around. I paid over $60 for a 1/4 sheet cake that got thrown away. They offered me a discount on my next purchase....No thanks. read more

the cakes are absolutely beautiful and delicious. they have a wide assortment of pastries which are also quite tasty, and they are reasonably priced for the most part read more

I've raved about their delicious cookies before but then I tried their pastries: the Cream Puffs, New York Style Cheesecake, and I ordered a birthday cake for the 2nd time. This time I am truly disappointed. The pastries were awfully dry. I had the cream puffs before and they were good. However this time, my husband got it for me and two days later, they were hard as a rock! The New York Style Cheesecake tasted more on the whipped cream side. No cream cheese taste at all. Yes, they also have the Classic New York Style but the whipped cream overpowered everything. That is not cheesecake if it tasted like whipped cream. The birthday cake? It was a custom birthday cake for my 3 year old. I picked a butterfly and flower design with polka dots all over. There were two butterflies and one of them, the bottom wings looked uneven. On top of that within 5 days, the cake was dry and hard. So with that being said, I'm going to take my love for cookies, cakes, and desserts somewhere else now.. read more

Bought an Apple/ Cranberry/ Brown Sugar pie. It was crazy good. It had a nice tart taste. I'm getting another for the holiday.

I was amazed at the fine artistry of the bridal shower cake I ordered. The letters of a selected poem were intricate and very fine--not an easy task! The free-style flowers flowed lightly & gently across the cake. I also requested two sketches of a bride & groom, four characters total, and those were adorable. They also managed two add to other small, but meaningful pieces of artwork that I hoped they could include. The cake was a double-layer almond cake (white) with the chocolate ganache filling (awesome) and a white buttercream frosting. Very fresh. There were many compliments. I am positive that no other bakery could have taken more care. read more

Barb and company created my dream wedding cake and they had never made one like mine before so I was a bit nervous. Not only was it perfect and looked amazing but the taste was beyond delicious! Our cake got so many compliments on the style and taste that I have wedding planners, websites, and people I've never met before asking me about it. They also made a dessert spread that was soooo good. Chocolate covered strawberries, unique cookies and lots of pastries! I would recommend them to everyone!!!! read more

Great selection of beautiful cakes, cookies, breads and breakfast pastries. Cool, unpretentious vibe. We had an excellent chocolate croissant and honest-to-goodness fresh squeezed lemonade. My new favorite bakery in Akron. read more

I have been enjoying 2 low fat blue berry scones and a cinnamon roll (for my wife) almost every Saturday since moving to the area 7 years ago, (Have also purchased many wonderful loaves of bread, cakes and pies.) Today, Saturday 9-19-15, I made my usual trip in. When I handed my credit card to the lady behind the counter, she explained that their ability to accept credit cards was down. She wanted to take my name and credit card # down on a legal pad and charge it later......no, no.....I was not comfortable with that. The cost was to be $7.50, I had $7 on me....I thought that she would say, "you're a good customer...forget it"....or even..."catch us next Saturday".....Instead, she actually took a scone out of the bag. Does not make me fell like a valued customer. read more

Very few places remain with the charm , friendliness and quality of this little gem! I highly recommend.

Best bakery in Akron and I have traveled to some of the best bakeries in the world. Inventive creations...the salted caramel cake is wonderful as well as the must-have pumpkin cookies! read more

Awesome birthday cakes and cupcakes, their decorating is amazing and I always feel fashionable showing up with WSB products.

My husband and I got our wedding cake and desserts for our wedding from West Side Bakery. I couldn't have asked for a more perfect cake, and it was the best cake I've ever tasted! The hazelnut is beyond delicious! The decorations on the cake were exactly what we were looking for and even the fondant was yummy! We liked the cake so much, when we got back from the honeymoon we couldn't wait a whole year to eat the top of the cake! HIGHLY recommended! We'll definitely be back! Thanks, West Side for my perfect wedding cake! read more

REAL BUTTER CREAM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It is a real bakery. How do I start? real bread , real cakes , real all things. if you do not stop here you are doing your self a dis-service. REAL BREAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'm going to start walking to get a beget................................................................................................................................................................................................................................................................................................................. screw you Seattle I found my home read more

First of all I don't even believe this place deserves one star. Many people rave about this bakery so I decided to give it a try. I went in a few weeks ago with my husband and we both got chocolate cupcakes. We sat at one of the tables and tried eating the cupcakes but they were terrible! I mean they were dry and crumbly and the icing was disgusting. But that isn't even why I am giving this place one star! As my husband and I sat at the table we overheard a few people who worked there talking terribly about the owner of the bakery! They were talking about how everyone is quitting because she is so mean and she treats her employees poorly. I mean I don't think they even realized that my husband and I were sitting on the other side of the counter!! We were finished with our cupcakes so we stood up and went to the counter to ask what we should do with our tray and were totally ignored by the three employees who were to busy gossiping to give us the time of day. Finally my husband said excuse me.. What do we do with our tray? And they looked over and one of the girls said just leave it there. And went back to gossiping. So much for getting some cookies for our kids... Anyways I do not recommend this place. It seemed like it was a very negative place and the girls made you feel like you were inconveniencing them by wanting to buy some baked goods. read more

I ordered 3 dozen French macarons for my sisters baby shower (key lime, almond, and raspberry). When I went to go pick them up from the Green location they charged me 96 dollars for them. I couldn't believe it but went through with it because it was the same day and didn't have any other options. When I got home to look at the box it was even worse. They made maple instead of raspberry and they honestly were the WORST looking macarons I have ever seen. Small, broken, and they just threw them in the box sloppy. Now I expect to pay more at West Side, but the presentation better be PERFECT. This was appalling to me for them to charge me 2.67 a cookie. I immediately called and the girl was polite and said the owner would call me on Monday and I could get a refund (I told her we will not be serving them). Monday came along, didn't hear from the owner, but a manager, and all they would offer me was a $45 gift card to WSB... Terrible customer service and product, will NOT be going back. read more