1. West Koast Auto Glass

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West Koast Auto Glass

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Services - West Koast Auto Glass

Auto mirror replacement

Auto window repair

Auto window replacement

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1 year ago

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See N Clear Auto Glass - Are you See N Clear ?

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(56 reviews)

I used Yelp to get quotes for replacing the windshield on my 2020 Camry Hybrid with the…read morelane‑departure feature. As the quotes came in, I noticed that several shops warned they couldn't guarantee proper recalibration with an aftermarket windshield. See N Clear, however, offered a very competitive price with a warranty, so I reached out to them directly. They immediately assured me that recalibration would not be an issue. I booked an appointment for the next morning. I received a text 30 minutes before arrival, and the technician showed up right on time. The entire windshield replacement and recalibration were finished in under an hour. When I asked if I could take the car out to test the lane‑departure system -- he handed me the keys without hesitation. Everything worked perfectly. I really appreciate See N Clear's prompt communication, fair pricing, solid warranty, and excellent workmanship. They'll be my go‑to company for any future auto‑glass needs. If you're shopping around, don't hesitate to reach out to them for a quote.

I had a windshield replaced on my 2024 VW Tiguan, and the experience with the calibration afterward…read morewas extremely frustrating. The tech threatened me with physical violence and the job wasn't complete because my vehicle was too technical for them to figure out. Audio recording: https://otter.ai/u/uBov-2je6StFvu_u1iIiW6Ci3f4?utm_source=copy_url Tech arrived around 1 p.m. and we shook hands. He said he'd be done in about an hour. At 2:32 PM, the technician texted me that he was starting the dynamic calibration and was "almost done." At 2:33, I was told it would be "a few more minutes." An hour later, at 3:25, after I asked for an update, I was told the vehicle was passing the first part of the calibration but not the second. The technician continued driving my vehicle around attempting the calibration. At 3:50 PM, he sent me a photo of his diagnostic equipment showing the dynamic calibration had a fault after multiple attempts. I even remembered that I had a Progressive Snapshot device in the OBD port and suggested removing it in case it was interfering. At 4:27 PM, the technician returned, but the situation still wasn't resolved. Then at 5:07 PM, I was told he would be "heading back over shortly." By 6:05 PM -- almost an hour later -- I was still waiting and had to text again asking whether I should just call it a day. Ultimately, they were unable to successfully calibrate the ADAS/front camera, gave up on the job, returned the vehicle to me without a successful calibration, and later refunded me. I appreciate that they issued the refund, but I lost most of an afternoon and was left with a newly replaced windshield that still needs to be taken somewhere else for proper calibration. What bothered me most was the communication. I repeatedly heard "a few more minutes," "I'll tell you soon," and "heading back over shortly," while hours passed. If the calibration wasn't working, I would have much preferred to be told that directly rather than continually being given short estimates that weren't accurate. The refund was appropriate, but based on the amount of time wasted, poor communication, and the unfinished calibration, I would not use this company again. I felt like they were being dishonest and the communication was horrible.

West Koast Auto Glass - windshieldinstallrepair - Updated October 2026

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