Needing a new prescription of contacts/glasses I got an appointment with Dr. Chen. She was very…read morethorough and I liked that she took her time to answer any questions I had. She also found out about my eyes that I didn't know that my previous optometrist never told me. Dr. Chen wanted me to come back in a week to dilate my eyes; however I wasn't able to come in the days that she worked due to my work schedule. I appreciate that Dr. Chen was able to fit me in on a weekend despite being fully booked so I could get my prescription I needed for my contacts. I highly recommend coming here to get your eyes checked and Dr. Chen is an amazing optometrist. Downfall of this place is that there is NO reception so don't expect to be able to browse the internet while you wait for your appointment.

Dr. Andy is great. Very thorough and friendly. I've only had good experiences with him the last…read morecouple of years. Their front desk and administrative processes are a bit lacking though. If you try to make an appointment online by clicking their emails that remind you to, they say they'll call you and they never do. The only way to do it is to call them. It's weird that they give you the option to get a call back but never do. The front desk doesn't really make eye contact when you go, and are a bit cold. I guess that's fine, but it is a stark contrast to the friendliness of the doctors and such. Overall, I would recommend.

More than a year ago, I heard from a friend in Sebastopol that her optometrist recycled her contact…read morelens blister packs (both plastic cup and foil lid), which interested me a lot. Since I wear dailies, I was creating a lot of waste I had never realized could be recycled. I saved up a huge bag, then brought them to my annual eye exam at a clinic in Oakland, where they told me they only recycle the packs from a single (different) manufacturer. After an extensive online search, I learned that ABO recycles all the brands, and was happy to accept mine even though I'm not a patient. Very grateful and impressed! Since they also take my VSP insurance, I may have my next exam at ABO.

I liked the place well enough, but they had set up my appointment reminders to go to my wife's…read morephone, and I missed an appointment because she didn't tell me. Even banks will give you one free pass when you miss a payment, but Albany-Berkeley Optometry stood firm and charged me a $50 fee, even though it was a pretty honest mistake, and not entirely my fault. I can't bring myself to go there again after that. But otherwise I genuinely liked the doctor and the office.

Continued excellent thorough service for many years now, easy to book an appointment, a quiet smart…read moreman who listens, a very good staffer who keeps things running smoothly. In this small office crammed with up to date equipment, I feel like this is private medicine at it's best. Free parking also. I do have Kaiser coverage but it's well worth his small fee to have consistent care and a fast turn around on ordering new glasses. The biggest drawback to going to Dr. Nossoff is exiting Costco without picking up 36 rolls of toilet paper or something from the deli section.

Dr. Nossoff is top notch! I veered off and went to see a different ophthalmologist a couple of…read moreyears ago and instantly regretted it. Dr. Nossoff is a UCB graduate and consistently is on point with filling my prescriptions and he actually listens!

Jane Liao, O.D. is one of the best optometrists I have ever had. Patient, knowledgeable and…read moreprofessional. Highest recommendation.

This shop has a beautiful selection of frames, from budget-friendly to designer styles. The…read moreemployees are knowledgeable and kind, and they make the whole process easy and enjoyable. Highly recommended!

I went in for new glasses. They are set up very nicely to manage the Covid-19 sanitation…read morerequirements. Dr. Liao is really knowledgeable and efficient. Since I had just seen my Opthamologist, she waived some of the tests. Her staff is friendly and helpful. She has a nice selection of frames, as well.

I found the name Dr. Jane Liao, Optometrist on the web but only barely associated her with Focus…read moreOptical at Pacific East Mall. So last weekend I came by to check out the possibilities of getting a new optometrist. So this review focuses on my appointment for today in which I met the wonderful and kind Dr. Jane Liao. I liked her very much. She's a Taiwanese lady that grew up in Brazil and somehow graduated from U.C. Berkeley's school of optometry. Dr. Jane strikes me as a very brilliant woman and also very cool. I needed to update my contact lenses and also update my optometrist since I now own a home in Albany next to the Pacific East Mall where Dr. Jane can be found at least once per week, generally on Saturdays. I have a follow up appointment for next Saturday. She gave me the latest technology in contacts, the Acuvue Oasis style. So my one paid appointment gets me a free set of contacts with a free follow up appointment next Saturday. I gave her $96 for the entire work up with two prescriptions: one for glasses and one for contacts. Upon careful examination, Dr. Jane determined that I have normal pressure in both eyes with some slight clouding of the left lens. Not too bad for a mid-60s client. My brother by this time had cataracts in both eyes. I apparently have worn sunglasses much more often and have a perfectly clear right lens, and a left lens that can still be resolved to 20/30. My brother was so happy with his cataract surgery, but I'll not be following that pathway for a little while yet. Dr. Jane is the mom of two small children and lives near San Jose. Once they are both in school, I'll likely have more appointment options as she'll visit this office more than once per week. For the time being, I'm very happy to have her within walking distance of my Albany Hill home on Saturdays. Thank goodness she's practicing so very close to me. For people who want to do things in Pacific East Mall on a Saturday afternoon, you must have patience in order to park in the lot. I recommend parking on the street just south of the Mall. Also don't go to Central Avenue to get back on the route 80/580 freeway, or you will be in a line of 30 or 40 cars having to wait through many green light cycles. Instead drive south on Pierce Street to Buchanan. Take a right at the light and enter the route 80/580 freeway with no hassles. As a resident of this street right next to the Mall, I always come home by exiting on Central Avenue and turning right on Central, then right again on Pierce Street. I leave home to get on the freeway by going down Pierce to Buchanan and then right to the freeway entrance. Very smooth if you go in this clockwise manner. The counterclockwise pattern causes slow frustration. Word to the wise.

Very professional staff. Two staff were professional, friendly and helpful and because of that…read moreeverything was smooth. Love the location, parking and original Peets downstairs. We came here 20 years ago at the same office under different ownership of course. We are glad to see it is still an optometry at the same location and even more welcoming staff with great service. We will be coming back soon. Thank you

Overall very RUDE staff. The Asian lady at the front seemed very angry and not welcoming at all. I…read moredon't recommend it.

Dr. Verdon rocks! She handles my difficult prescription perfectly, which isn't the case with most…read moreODs. She also is easy to work with. One thing I'd recommend is getting your glasses elsewhere, though. While her office, Albany-Berkeley Optometry, has a great selection, the opticians aren't the best, with both my wife and I having problems with them. My recommendation is to have Dr. Verdon do your prescription and then head on over to the City to Hayes Optometry for the glasses -- they essentially have the same selection, but with better opticians.

Lisa Verdon is fantastic. She helped me find a great fit in contact lenses, making the switch from…read morerigid gas permeable to soft lenses. I agree with other reviewers that the opticians have been very problematic, to the point where I too no longer purchase my glasses there.

I came here because my husband had an appointment and it went OK. I've been here a lot as of late,…read morea total of five visits to the ER between my husband and myself for random things that have happened. The last three pics show what the new Kaiser building looks like and it's nice. But Kaiser still kind of basic and is what it is. When I'm interacted with the doctors, they do seem caring. I have to be honest. And I like coming here instead of having to go to Oakland for some of my care so that's also good. The girl was bad and I have to say that I've been fine and made it. But I can't forget how they neglected my mother's house until she was on her death door and then one of us to let her go. I just hope that when it's my time I'm not here at Richmond Kaiser, where they kind of care about you until you clear that you're really sick. That comes from personal experience, by the way. That being said, it's close to my husband's job and he gets very good care there..

PSA: Richmond Kaiser Security is Ghetto…read more I want to start by saying that the doctors, MAs, and physical therapists at the Richmond Kaiser ER provided amazing care for my mom. They were attentive, compassionate, and truly did everything possible to help her during a critical situation. I'm very grateful for the medical team and the care they provided. Unfortunately, I cannot say the same about the security staff. I had been with my mom since 9 AM and at no point was I ever given a visitor badge or informed that I needed one. For a brief moment, I switched places with my dad, which was communicated to the MA helping my mother. When I came back, security suddenly acted as if they had no idea who I was and questioned why I entered without "permission," making me feel as though I was being accused of trespassing. Richmond Kaiser ER seriously needs to reevaluate the people they have working security. Some of the most ignorant and disrespectful people I dealt with the entire day were the security guards. They act like they hold the highest position in the hospital, talking to families with attitude and zero compassion during emergencies. It's crazy how the least respected and probably lowest paid position wants to act the most authoritative. The way they spoke to me, you would've thought they were nurses or actual medical staff, when in reality they're security guards whose job is to observe, report, and communicate professionally. Instead, they escalated an already stressful situation and lacked basic human respect and manners. Their people skills seriously need improvement.

Although Dr Samii is kind and thorough, the experience with others in her office was poor. They…read morewould say to pick up glasses, and they would be closed at the appointed time. I stopped going to this business after Dr. Samii suspected I might have cancer in my left eye. I had to seek a consultation with an ophthalmologist, who told me some optometrists like to use high tech equipment even though they don't know how to interpret the results. I did NOT have cancer.

I had the BEST experience here today, first time seeing Dr. Nadia Samii! Dr. Russell Cotteral was…read moremy optometrist for 30 years; he had Kensington Optometry for a long time but was here at this practice for a few years before moving away. It had been awhile since my last exam, and I decided to just keep coming here, give Dr. Samii a try, and I am so glad I did! Dr. Samii is the nicest, warmest, most accommodating, most knowledgable and professional optometrist in the world! I did not expect to feel so comfortable and cared for when coming for an eye exam. She is simply superb. The other people there are equally superb. Shane checked me in and did preparatory testing; he was so very kind and helpful! After my exam, Yuvitza, the optician, showed me frames with great care and enthusiasm. So helpful, everybody! What a friendly, warm-hearted, efficient and excellent optometrist's office - I'm so glad I found them!