My optometrist retired with the madness of C19. Was on the hunt for a new Dr & found Harlan Wong,…read moreOD. Lovely & enjoyable experience. Great chat & easy scheduling. Glad I found a new Dr for my family!

Does anyone have current contact information for Dr. Wong? I'm a former patient and he didn't…read moreprovide any way to get medical records before shuttering his practice. I need my medical records and don't know who to contact! Yelp is forcing me to give a rating -- he was 5 stars as a optometrist but apparently 0 stars on notifying customers about closing!

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

This review is long overdue. I've been going to BBO for number of years now and wanted to give a…read moreshout out for Treat. In a time when customer service is taken over by bots, it is so refreshing to receive top-notch, in-person service. Treat has gone above and beyond in addressing my needs and concerns. He even took the time to call my optometrist in SF due to unclear prescription details. And when he says he'll call you back, he'll call you back. They accept VSP and have a great line of frames to accommodate the Asian nose Bridge :) You can park at the back of the building for free (secure lot) and get a sammy at Ike's next door after your visit. Please support this local business!

Huge choice of frames. Excellent care. Optometrist check the situation. Takes insurance.read more

I feel I have to warn other parents about our experience at the UC Berkeley School of Optometry's…read morepediatric clinic. We were referred there after our two‑year‑old had an abnormal result during a routine eye screening. At first, things seemed caring -- the staff was polite -- but we had problems almost immediately. The first optometrist told us she was in the "normal range," but mentioned someone else would need to check her results. A second doctor reviewed the tests, said the same thing (normal), and again insisted another review was necessary. (The first two doctors were in residency) Then a third doctor entered and delivered a completely different diagnosis: claiming our daughter was "extremely" far‑sighted, that one eye was much weaker than the other, and recommended she be given glasses immediately and wear them all day, every day. We followed that advice, bought two pairs of glasses the next day, and endured a painful adjustment process--tears, frustration, confusion. Within one week, her left eye began dramatically turning inward (crossing) while she was wearing the glasses, a change that reversed when they were removed. This was clearly alarming, especially because this had not been a problem before the glasses. I called the clinic to alert them to the problem. Every time, I was told I couldn't speak directly to the doctor -- only through office staff, who would pass messages along. The response relayed to me was that we should continue using the glasses despite the obvious adverse effect. I insisted on alternatives or reassessment, but instead was told the earliest available appointment was months away and that the glasses must stay on. Only after much pressure did the doctor agree to see our daughter in a few weeks, but I couldn't wait that long and demanded that she give me a call. Despite describing the situation and our concern, the doctor stood by her original prescription and told us to keep the glasses on even if it was causing a crossed eye. I told her I wouldn't do that and would seek another opinion. I was forced to trust my instincts and seek a second opinion from a pediatric ophthalmologist. That doctor determined our daughter's vision was well within normal range for her age, and that she did not need glasses. Worse, she confirmed the glasses were causing the eye‑turn. She was astonished the UC Berkeley clinic would allow us to continue the glasses in the face of visible harm. To be on the safe side she scheduled a follow up appointment in six months to ensure our daughter's eyes were not worsening. At a follow‑up, the ophthalmologist declared that our daughter's vision is now better than average, her eye alignment is perfect, and she won't even need to be seen again for three years! Meanwhile, we spent hundreds of dollars, endured relentless stress, and had our child's eye health put at risk by a clinic that persisted with a potentially harmful treatment when there was clear evidence it was making things worse. I strongly advise parents to steer clear of the pediatric optometry department at UC Berkeley, especially for infants and toddlers. If your child's eyes are in doubt, find a qualified pediatric ophthalmologist instead -- someone who will listen to you, follow the evidence, and prioritize your child's safety.

Very disappointed in the poor customer service here for getting frames, I have been going to this…read morelocation for over 20 years now and I will not get glasses here ever again. Once they had excellent glasses and super friendly staff to help but not anymore it's be bad for at least 3-5 years if not longer. Very disappointing.

I came to Dr. Huong feeling completely defeated by a persistent eye condition. After feeling…read moreunheard and dismissed by my other doctor, I randomly booked an appointment here simply because it was the only place that could see me right away. That decision turned out to be a blessing. Dr. Huong is truly one of the most professional, empathetic, and thorough doctors I've ever encountered. For the first time in a long time, I felt genuinely cared for. She took her time, listened closely, and worked with me to troubleshoot my condition. I finally left with a solution. I'm incredibly grateful for Dr. Huong and her dedication to her patients. Highly recommend.

Hi, was walking by and dropped in with sunglasses that lost a screw in the hinge. Chris Lemmey…read moregreeted me as I walked in, made the repair at no charge-I just waited minutes. Check out For Eyes-great customer service! Loretta

I decided to write a review after the doctor couldn't keep our appointment for the second time. The…read morefirst time I made back to back appointments for my two kids. After my daughter was done, they decided to take another customer ahead of my son who had an appointment and was waiting the entire time. We waited an additional 20 minutes and left. One year later, we made the mistake of giving this place a second chance and made a new appointment. This time they reached out to us at the last minute to say the doctor is running late. Unfortunately, we already arrived when we received the message. Parking and traffic in Berkeley suck. It was a huge waste of our time.

I use UC Berkeley Optometry exclusively for all of my eye care. The examination you receive is…read morebeyond thorough. Many years ago I went to a recommended optometry shop and I did not receive the level of care there that I have received at UC Berkeley Optometry ever since. I typically get my care at the Tang Center, and they also have another location on the UCB campus.

Great staff and student clinicians are very professional and kind!! I will be back, love the…read morediscount for Cal alumni:)

Very professional staff. Two staff were professional, friendly and helpful and because of that…read moreeverything was smooth. Love the location, parking and original Peets downstairs. We came here 20 years ago at the same office under different ownership of course. We are glad to see it is still an optometry at the same location and even more welcoming staff with great service. We will be coming back soon. Thank you

Overall very RUDE staff. The Asian lady at the front seemed very angry and not welcoming at all. I…read moredon't recommend it.

I came into Warby Parker feeling genuinely shaken after a very upsetting experience at another…read moreeyewear chain on Shattuck Avenue. From the moment I walked in, the difference in care and professionalism was clear. Mira really listened and handled my high prescription with confidence and transparency. She took careful measurements, explained my options clearly, and helped me find frames that actually worked for my face and prescription -- no pressure and no rushing. When I came back for adjustments, James and Karen were incredibly attentive. Karen's final adjustments made the glasses perfectly balanced and comfortable. The difference thoughtful adjustments make is huge. Not only all of this the glasses look great and I have been getting complements not an easy feat considering my high prescription. I'm able to feel like me in the eye wear that means a lot to me. Great job dispensing! My glasses were ready quickly, fit beautifully, and most importantly, I can see clearly again without distortion or discomfort. I left feeling calm, confident, and relieved. If you have a strong prescription or want to be treated with real care and expertise, I highly recommend Warby Parker.

The yippies of Berkeley strike again . Only on Fourth Street will you find hippies with money who…read morethink they are better than you...no matter who you are because you know they are crunchy still and drive an EV. I will never shop here again. I'd much rather deal with the folks of San Ramon or Marin, the Peninsula for crying out loud,shoot even dog eat dog San Jose; just not this location! Let's be honest here, Warby Parker isn't meant for the simple, "I'm using my vision insurance for glasses kind of purchase." Instead, it's a moderate to expensive store for fashionable glasses and it's meant to serve the markets they populate, I'm no fool. However, I do love fashion and didn't mind the à la carte style here, so we bought two pairs of glasses from Fourth Street's Warby Parker. When I found the glasses originally, I was in San Ramon and I was helped by a wonderful salesperson whose name I unfortunately forgot. Once I had my prescription I went to the Berkeley store, out of convenience; big mistake! Especially, since the first salesperson in Berkeley confused me and apparently herself with my prescription, (progressive), and I ultimately ended up with single vision lenses, Instead of progressive. Something I was told only when I returned to a second salesperson in Berkeley Let me tell you about this second salesperson though, cause they were quite rude and judgmental. In fact they seemed to assume I made my purchasing decisions based on cost. No, no, I made my decisions based on confusion! In fact even after a second salesperson and two opticians I am still unhappy and will make sure I go back to corporate with these comments to make sure I get EXACTLY what I need and want. The first optician was nice, but super fast and didn't say much; so I was again a bit confused. The second optician was more verbal but just as rude as the second salesperson. Other than that, Warby Parker is cute.

Dr. Dossa is really caring and very empathetic. She looks for solutions and makes good suggestions…read more The rest of the staff are great as well. I have AMD and Dr. Dossa has been working with me to get my vision as good as possible

Sitting with Dr Faiza in an eye exam is like getting my entire body, especially my heart attuned,…read morewhile my eyes are receiving the most excellent care they have EVER received.

Excellent customer service for a situation gone sideways…read more I got an eye exam and prescription here, and took the prescription to a more economical place to make the lenses. What I did not know was that the prescription was for bifocals, as I was told by the SFSE's doctor that I could still wear single vision a little longer. So, at the economical place, I asked them to update my lenses for single vision. Despite how terrible this idea sounded, the economical place did as I asked, and updated my lenses for single vision, with a bifocal prescription. The glasses were totally useless! I could only see far! Near was totally blurry. There was literally no use case that this would be appropriate for. Even for driving, I would need to see the GPS. I just flushed $250 down the drain. Though it was not their fault completely, Donovan at SFSE was gracious enough to meet me in the middle. He offered to honor the price of the other vendor for bifocal/progressive lenses. Amazing! More managers should have this type of Solomon-like wisdom and diplomatic skill. Thoroughly impressed.

Buyer Beware -- especially for high prescriptions. I…read moreexperienced a complete breach of trust at this store. I was charged for expensive thin (high-index) lenses, but the glasses I was given appeared to have cheap, thick plastic lenses and were so poorly made they were visually disorienting and unwearable. I was billed for premium High-Index lenses, but the receipt shows charges for both CR-39 (standard plastic) and High-Index materials on the same pair of glasses, which is not possible. Because of this inconsistent billing, it is impossible to determine what lens material was actually provided. From trying them on in the store and I know have true 1.74 Index The glasses from Site for Sore Eyes not behaving like 1.74. When I tried to address the problem, the managers behavior became unprofessional and abusive, including yelling at me in the store. At one point, they even attempted to keep the glasses out of my reach, preventing me from documenting the issues. I left the store in tears. The billing did not clearly match the product delivered. I rejected the glasses and sought care elsewhere. Another store was able to make my glasses correctly within days, with clear vision and no distortion. Do not trust this business with your vision or your money. The store agreed in writing to issue a refund, but more than 20 business days later, no refund has been processed. Reporting to appropriate regulatory and consumer-protection agencies. If zero stars were possible, I would select it.