Always professional, top notch quality care, office staff very professional as well. It will be…read moredifficult to find a replacement. I don't know where to look

Does anyone have current contact information for Dr. Wong? I'm a former patient and he didn't…read moreprovide any way to get medical records before shuttering his practice. I need my medical records and don't know who to contact! Yelp is forcing me to give a rating -- he was 5 stars as a optometrist but apparently 0 stars on notifying customers about closing!

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

Without a doubt the best experience I have ever had with anything like this. Professional,…read morethoughtful, kind and honest. Staff is terrific and Dr. Liu could and should be teaching others how to do what he does.

Beyond grateful for the team at the Berkeley optometry clinic. I was able to get my Scleral lenses…read morecovered by insurance and shipped to my house! I can't begin to explain how easy and pleasant my experience with Allison was. The receptionist was also amazing I wish I would have gotten her name. Big thank you to everyone who made my experience enjoyable Can't wait to finally be able to see again!!

I feel I have to warn other parents about our experience at the UC Berkeley School of Optometry's…read morepediatric clinic. We were referred there after our two‑year‑old had an abnormal result during a routine eye screening. At first, things seemed caring -- the staff was polite -- but we had problems almost immediately. The first optometrist told us she was in the "normal range," but mentioned someone else would need to check her results. A second doctor reviewed the tests, said the same thing (normal), and again insisted another review was necessary. (The first two doctors were in residency) Then a third doctor entered and delivered a completely different diagnosis: claiming our daughter was "extremely" far‑sighted, that one eye was much weaker than the other, and recommended she be given glasses immediately and wear them all day, every day. We followed that advice, bought two pairs of glasses the next day, and endured a painful adjustment process--tears, frustration, confusion. Within one week, her left eye began dramatically turning inward (crossing) while she was wearing the glasses, a change that reversed when they were removed. This was clearly alarming, especially because this had not been a problem before the glasses. I called the clinic to alert them to the problem. Every time, I was told I couldn't speak directly to the doctor -- only through office staff, who would pass messages along. The response relayed to me was that we should continue using the glasses despite the obvious adverse effect. I insisted on alternatives or reassessment, but instead was told the earliest available appointment was months away and that the glasses must stay on. Only after much pressure did the doctor agree to see our daughter in a few weeks, but I couldn't wait that long and demanded that she give me a call. Despite describing the situation and our concern, the doctor stood by her original prescription and told us to keep the glasses on even if it was causing a crossed eye. I told her I wouldn't do that and would seek another opinion. I was forced to trust my instincts and seek a second opinion from a pediatric ophthalmologist. That doctor determined our daughter's vision was well within normal range for her age, and that she did not need glasses. Worse, she confirmed the glasses were causing the eye‑turn. She was astonished the UC Berkeley clinic would allow us to continue the glasses in the face of visible harm. To be on the safe side she scheduled a follow up appointment in six months to ensure our daughter's eyes were not worsening. At a follow‑up, the ophthalmologist declared that our daughter's vision is now better than average, her eye alignment is perfect, and she won't even need to be seen again for three years! Meanwhile, we spent hundreds of dollars, endured relentless stress, and had our child's eye health put at risk by a clinic that persisted with a potentially harmful treatment when there was clear evidence it was making things worse. I strongly advise parents to steer clear of the pediatric optometry department at UC Berkeley, especially for infants and toddlers. If your child's eyes are in doubt, find a qualified pediatric ophthalmologist instead -- someone who will listen to you, follow the evidence, and prioritize your child's safety.

I am compelled to write a review because I just had an appointment with Dr. So. Dr. So is an…read moreexcellent practitioner who answered all my technical questions and also conducted the battery of tests. She gave me information on how to help the lack of tears, how to wear my contacts more comfortably, and a new prescription information (reading glasses- bifocals versus progressives and how to use each type of glasses). Dr. So has a wonderful sense of humor; I look forward to bringing both my teenagers in for their eye appointments because she is very thorough, patient, and she's really young and hip. I've been a patient at Berkeley Optometric Group for over five years and receive excellent vision care. We're really fortunate in this area to have a variety of places that carry the latest frames from NY-LA-Paris. They have a decent selection of frames and a good staff to help with selection and fittings. I have, on occasion, brought in other frames. If you have a need to bring in some outré frame by a designer something, it's usually fine. But this is my sight so I don't mind that this isn't necessarily the "designer" outlet. I want the highest-level doctors, top UC Berkeley School of Optometry professors and graduates with access to the best information and research, to take care of my vision. Dr. Ka Yee So is a balance of expertise, compassion, and humor and a wonderful addition to the Berkeley Optometric Group.

I called Berkeley optometric group to schedule an appointment more than a month ago. The…read morereceptionist I spoke to told me that the next available appointment will be in June 26 at 2:30 PM with Doctor Fujikawa and I confirmed the appointmen. I took some time off from work for my appointment but when I get there, the receptionist said that I was not on the schedule. My name is there but no schedule. What a waste of my time.

I've never had a more thorough eye exam. I used to go elsewhere for one, but once I had an exam…read morefrom them I have never gone anywhere else. I have a high prescription and there are some eye health concerns that can come along with that. They always are tracking and educating me about them. I've had to get a recheck once, and it was free. I had to send back a pair, it was free. I have had optometrists in the past who just say "oh you'll get used to it." There is never any fuss about it at UCB.They want to get it right for you. Because they are educating new optometrists, they work very hard at teaching them how to use insurance to get the cheapest lenses. I've gotten lenses that cost half of what they did anywhere else. They just cannot be beat!

I use UC Berkeley Optometry exclusively for all of my eye care. The examination you receive is…read morebeyond thorough. Many years ago I went to a recommended optometry shop and I did not receive the level of care there that I have received at UC Berkeley Optometry ever since. I typically get my care at the Tang Center, and they also have another location on the UCB campus.

Very professional staff. Two staff were professional, friendly and helpful and because of that…read moreeverything was smooth. Love the location, parking and original Peets downstairs. We came here 20 years ago at the same office under different ownership of course. We are glad to see it is still an optometry at the same location and even more welcoming staff with great service. We will be coming back soon. Thank you

Overall very RUDE staff. The Asian lady at the front seemed very angry and not welcoming at all. I…read moredon't recommend it.

My wife loves this location. They have THE best wide selection of frames. She can just walk around…read moreand try on anything that she wants without being bothered lol. We enojoyed receiving support from Yolanda. She offers a very personable and relatable personality and she knows glasses. She listened and communicated her suggestions effectively. She made this experience warm.

The yippies of Berkeley strike again . Only on Fourth Street will you find hippies with money who…read morethink they are better than you...no matter who you are because you know they are crunchy still and drive an EV. I will never shop here again. I'd much rather deal with the folks of San Ramon or Marin, the Peninsula for crying out loud,shoot even dog eat dog San Jose; just not this location! Let's be honest here, Warby Parker isn't meant for the simple, "I'm using my vision insurance for glasses kind of purchase." Instead, it's a moderate to expensive store for fashionable glasses and it's meant to serve the markets they populate, I'm no fool. However, I do love fashion and didn't mind the à la carte style here, so we bought two pairs of glasses from Fourth Street's Warby Parker. When I found the glasses originally, I was in San Ramon and I was helped by a wonderful salesperson whose name I unfortunately forgot. Once I had my prescription I went to the Berkeley store, out of convenience; big mistake! Especially, since the first salesperson in Berkeley confused me and apparently herself with my prescription, (progressive), and I ultimately ended up with single vision lenses, Instead of progressive. Something I was told only when I returned to a second salesperson in Berkeley Let me tell you about this second salesperson though, cause they were quite rude and judgmental. In fact they seemed to assume I made my purchasing decisions based on cost. No, no, I made my decisions based on confusion! In fact even after a second salesperson and two opticians I am still unhappy and will make sure I go back to corporate with these comments to make sure I get EXACTLY what I need and want. The first optician was nice, but super fast and didn't say much; so I was again a bit confused. The second optician was more verbal but just as rude as the second salesperson. Other than that, Warby Parker is cute.

Dr. Dossa is really caring and very empathetic. She looks for solutions and makes good suggestions…read more The rest of the staff are great as well. I have AMD and Dr. Dossa has been working with me to get my vision as good as possible

Sitting with Dr Faiza in an eye exam is like getting my entire body, especially my heart attuned,…read morewhile my eyes are receiving the most excellent care they have EVER received.

Buyer Beware -- especially for high prescriptions. I…read moreexperienced a complete breach of trust at this store. I was charged for expensive thin (high-index) lenses, but the glasses I was given appeared to have cheap, thick plastic lenses and were so poorly made they were visually disorienting and unwearable. I was billed for premium High-Index lenses, but the receipt shows charges for both CR-39 (standard plastic) and High-Index materials on the same pair of glasses, which is not possible. Because of this inconsistent billing, it is impossible to determine what lens material was actually provided. From trying them on in the store and I know have true 1.74 Index The glasses from Site for Sore Eyes not behaving like 1.74. When I tried to address the problem, the managers behavior became unprofessional and abusive, including yelling at me in the store. At one point, they even attempted to keep the glasses out of my reach, preventing me from documenting the issues. I left the store in tears. The billing did not clearly match the product delivered. I rejected the glasses and sought care elsewhere. Another store was able to make my glasses correctly within days, with clear vision and no distortion. Do not trust this business with your vision or your money. The store agreed in writing to issue a refund, but more than 20 business days later, no refund has been processed. Reporting to appropriate regulatory and consumer-protection agencies. If zero stars were possible, I would select it.

Donovan K was professional, extremely helpful, friendly and efficient. He got me a new pair of…read moreglasses that I love, and was able to transfer my old lenses into new frames, so I could walk out of the store seeing where I was going. He kept the shop running (tightened a pair of glasses for someone who walked in, answered the phone and made an appointment) all while keeping me taken care of. My experience was absolutely fantastic!