Lisa is truly amazing!! She explained everything with so much patience and kindness. She helped me recover a pair of glasses that my brother-in-law had gifted me, which had a lot of sentimental value to me. And on top of that, she didn't even charge me! I highly recommend her with my eyes closed. Thank you so much for the incredible service and care. And Guido is an incredible worker as well!! Professional, kind, and very helpful. You can tell they both genuinely care about their customers. Highly recommend them!! read more

Rims & Goggles - Lisa is in this photo - Eyewear & Opticians Near Me - Berkeley, California

Knowledgeable and helpful!. Sunny shop with many great glasses. Lisa had good suggestions and advice.

Linda was very friendly and extremely helpful. I needed my vintage 1930s spectacles adjusted; they curl at the back of the ears (cable glasses). The problem was that they curled too soon and were very tight behind my ears. Not only did she successfully lengthen the sides, but she also straightened on the sides and aligned the frames to make them symmetrical. My frames no longer poke the back of my ears and make my ears red!! Amazing. Extremely hospitable and quick adjustment service. Also, definitely check out their Japanese titanium collection. read more

Carol provided me with exceptional service. As soon as I left, I had to pinch myself to make sure that I wasn't dreaming. I was really impressed with the upscale layout and the location in West Berkeley. Wow! Caramba! read more

Came in to replace a screw on a pair of glasses. They not only replaced the screw but tightened the second one and adjusted the frame - all for free. Very friendly and helpful! David S. read more

This place is amazing. Great selection great service fast return on what they do. How could you ask for anything more. They cost a little more than some other places, but every penny is worth it especially if your glasses look better than any other place that you could get them. read more

cutest shop ever!! helped me fix my favorite sunglasses for a great price! Thank you so much!

I needed a new pair of glasses before my trip, and I was in a time crunch. Rims and Goggles of Berkeley team assured me that I would get them done in time, and they definitely did! Superb customer service, everyone I talked to on the phone and met in person was incredibly helpful. Shout out to Carol, who was super friendly and sweet. She made sure my new glasses were fit and comfortable to wear, even made a little adjustment that I wasn't aware I actually needed. It's a bit on the pricey side but most definitely worth every penny! read more

top shelf experience. i brought a few pairs of mykita sunnies for repairs and they were so great at finding all the right pieces and making them like new again - thank you! their selection of frames is very well curated and of high quality: mykita, industrial, several japanese brands that i discovered for the first time. i am looking forward to their trunk shows too :) read more

Careful! A NO refund policy @ Rims & Goggles, even if the frames they sell you make your vision unclear and distorted. Rims & Goggles sold me a wrap-around sports style frame after telling them this style frame is what I need for my sport of choice. I presented them my prescription and was told it would work well in the $790 frame I selected. When I returned to Rims & Goggles to pick up the glasses, I noticed immediately that my vision was unclear and distorted. The employees attitude changed, first blaming my optometrist for dispensing the wrong prescription. So I went to have my eyes re-checked and was told the prescription that I originally presented Rims & Goggles was indeed correct. I returned to Rims & Goggles and was told to chose a different style frame, however, for my sport, wrap-around frames are a must. Penna Omega, the store's owner, stepped in with a surly attitude on an email and said there are no refunds. BTW, I could not find policy this policy posted anywhere, including on the receipt I was presented at time of purchase. Penna said I should pick another frame (not a wrap-around style) after telling me 'there is a well documented risk in placing a prescription like mine into an extreme wrap frame'. Why wasn't this told to me prior to purchasing the frame? The employees at Rims & Goggles went from being very sweet and cordial to incredibly discourteous and disrespectful when I told them I wanted a refund for frames that I was originally told would work well with my prescription. I filed a dispute with Visa, who took my side and refunded me in full. Regarding Penna's response below.... Penna---you may want to have a honest talk with your employees as to what really was actually said (in my case, omitted to make the sale). You were not present at time of purchase or when I returned to pick up the glasses. I never knew nor was told by the Rims & Goggles employees that my prescription would cause unclear and distorted vision...nor what you allege 'difficult to adapt' vision. If I was told this prior to purchase, I would have never moved forward with Rims & Goggles. read more

Thank you so much Carol and Krystal for supporting me with a unique request for my first pair of frames! Just recovered from a medical procedure so it meant a lot to get them. And thanks Krystal for helping me find the style and aesthetics that felt just right. It feels really good to update my look. Great selection and good people here. read more

Excellent selection of designer frames and superb consult service. The staff really have a great knowledge of their inventory and match to your style, measurements and expectations read more

Tons of excellent options. Fabulous helpful and friendly service by Lisa and Carol. My husband got a fun pair of frames from Japan.

Great selection, and the lenses they make are amazing! Lisa has a great eye and is both knowledgeable and discerning. An all-around great experience! read more

Reply to owner: I actually really appreciate your covid protocol-Unfortunately I don't think I made myself clear in my review. I am very covid cautious so I felt comfortable in your shop. I loved a color one designer offered. I was wondering if the same color was available in other styles from the designer. It takes a month to find out about that? If that is the case, perhaps a phone call to update me? What info was gathered in a month? I would be interested in knowing. Two stars for their covid protocol as of 12/22. But I am a bit confused about all the comments on spectacular service. I have to agree with the other reviewer who commented that if you are over a certain age you are somewhat brushed under the carpet and not worthy of this wonderful service. I was in search of a new pair of glasses and have had many pairs of Face a Face and LaFonts in the past. I decided I was going to go with Face a Face again so looked for local dealers and made an appointment at Rims and Goggles. I described what I wanted and they brought the frames to me (aforementioned covid protocol). I even brought photos of frames that interested me. Very few frames they brought matched the description of what I wanted. There were a few frames I liked but wanted different colors. There was another color that I LOVED but wanted to know if it came in another shape. They took the info down and said they would contact me. I never heard back from them. So I finally gave up and went to another dealer and got my Face a Face frames and a pair of sunglasses, too. I'm sorry, but if I spend close to $700 on a pair of prescription frames, I want to love them. It is ok if I am a discerning buyer. After all, they are on my face every waking moment! Very sad that they just don't bother to follow up. P.S. I may not be in my 30's but my $$ is exactly the same as someone in your target age group. read more

Phenomenal service and selection of high quality of products. Gaozong went above and beyond to make sure that I was 100% satisfied with my new glasses. Very happy with my experience and would recommend. read more

Great selection of frames and very friendly advice. They also have a lab on-site, so corrections are easy, if they are needed.

Just exceptional. I stopped by to see if I could get my father-in-law's glasses fixed. He'd had a bad fall and broken the frame of his glasses. Not only did the store fix this immediately for us, they also refused payment, stating that they were just glad he was okay. I'm blown away by their kindness and humanity. They've instantly earned a customer in me, I'll certainly be going back soon. read more

They went above and beyond to place lenses I had made elsewhere into new frames I bought there. The frames are gorgeous and the people who work there are fantastic. Customers for life! read more

I worked with the store manager, Lisa Delevati, the "Optical Queen" of Rims And Goggles, Berkeley. I was looking to get lenses replaced in my Oliver Goldsmith pair of frames and was exhausting all the online resources that do such a service, the pricing was in the ballpark of $100 to $300 for the high index thinnest poly carbonate lenses on the market, with a wide variety of services including Coatings and turnaround times ultimately I wanted to find a local optician that wasn't my HMO something along the lines of boutique and personalized and accountable. Lisa work with me on the pricing and the turnaround time was only one week from time of order she was personal in the fitting and the design of the lenses; there's craft and art in cutting and making lenses look good in frames and that's exactly what I got at Rims & Goggles. I highly recommend in person optician that is local and independent as opposed to shopping online with a unknown source unknown quality unknown execution and purely based on cheapest price. In hindsight, I was relieved, and I am happy to have worked with Rims And goggles knowing that I have a local optician that can back their service and product and I have a resource that I can depend on for future issues and eyewear requirements. read more

They were amazing. Very accommodating! Their selection of frames were unusual and stylish.

Lisa is the absolute best and the selection here is top notch. They provide incredible customer service - I am able to have my glasses tightened/tuned up for free whenever it is needed! Almost two years later and I *still* get weekly compliments on my frames . read more

I happened to find the Berkeley store and had an amazing experience with Lisa! There's no going anywhere else for me when I need a prescription update or new glasses. The whole experience was amazing! They added nose/bridge supports and put new lenses with an updated prescription into my already favorite glasses and now they're even MORE AMAZING! I'm so thrilled that I found Lisa at Rims & Goggles!!! read more

I checked this place out. I felt like the frames they had were pretty standard and not anything really exceptional. I was hoping to find some really amazing creative designs but I thought they were pretty conventional. Also, she tried to sell me some frames that are out of fashion like two years ago. She told me they were rare and I told her "Yes, because they are out of fashion". I feel like when you are older sometimes people assume you want to look matronly. Then she was trying to match the frame color to my hair which was not flattering or attractive. She also tried to get me to go to the Mill Valley location, which i thought was ridiculous. Meh read more

I have a very difficult glasses prescription. So often my lenses have come back wrong, and have had to be re-done. Recently I had my lenses made at Rims & Goggles. They did it SO FAST, and my lenses are PERFECT!!! read more

Excellent, competent, quick eyeglass repair. I agree with a previous reviewer who said that they provide extraordinary customer service. I was happy I went there! read more

Selecting frames has always been a challenge for me, but then I went to Rims & Goggles on 4th Street in Berkeley. They have an excellent selection, and a staff that could give the support & guidance I needed. Lisa is very knowledgeable & provided me with excellent customer service. read more

The store manager, Lisa, provides truly extraordinary customer service. She's highly knowledgeable and very accommodating and overall, a pleasure to work with! read more

OMG, what a perfect sunglass buying experience! The customer service is as advertised; Outstanding+++! Sean just knew how to present different frames so I could see clearly (sorry for pun) what was flattering and what wasn't. They have a terrific variety to choose from. I settled on a shape I'd never have chosen on my own.The Lucy. And two things were great about the Lucy--R&G design team created them, and they were my sun-glass dreams come true---glam, but not overbearing...So great. But back to customer service----I emailed Sean twice, concerned about this and that---he quickly responded and confidently led me to my better self/and sunglasses. They knew I was hoping I could get them before I left town, and made it happen. Lisa called me the second they came in. BottomLine: This was an extraordinary experience! read more

Caveat: I hardly ever write reviews! Found this place after visiting numerous highly recommended eyeglass stores on College Ave and Ashby Ave. (You know the ones I'm talking about). Great service, competitive prices, fabulous and current styles, and very accessible parking. Kat was very fun to work with and very honest about her opinions, which I appreciated. Ended up getting script shades, as well. Highly recommend this business. read more

I've found my frame Heaven! I am a hard to fit, picky, some what trendy, chatty, indecisive, stylish gal and Rims and Goggles totally gets me! If you can identify you absolutely need to get your hind parts over to Rims and Googles on 4th Street in Berkeley. A mind blowing selection of unique styles and high end lens crafting makes Rims and Googles the go to place for the discerning spectacle wearer. Go! Ask for Lisa! She will give your eyes and your face Life! read more

Rims & Goggles - Eyewear & Opticians Near Me - Berkeley, California

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You should get your glasses here. And your sunglasses. And your adjustments! I have never ever, in my lifelong four-eyes existence, had such amazing service, glorious selection and dedication to putting my face in the right frames. You will be in very very good hands at this location - and, like me, will probably find yourself stopping back to chat with your new friends who work there! These new lenses are the best, most precise I have ever worn - the quality is just so high. And the frames themselves are sexy & lovely & get compliments all the time, just what I wanted! Rims & Googles is an amazing new addition to Berkeley's Fourth Street shopping district (but with easy parking behind the shop too). Also becasue I like to make note of accessibility, this shop was easy for me to navigate in my wheelchair and I had zero issues with staff or displays, not a common experience in small boutiques! read more

Lisa was wonderful helping me with my Cartiers! Multiple other shops wouldn't do the work I needed on them, if you need your glasses fixed this is the place! Great service and quicker than I expected! :) read more

Excellent, competent, quick and caring eye glass repair. I would agree with a previous reviewer who said that the customer service was extraordinary. I was very happy I went there! read more

I usually never write reviews but they're customer service was amazing and they're very nice people. Lisa created new lenses for a pair of frames I had, and they look great, and took less than a day to do so. I would definitely come back here :) read more

This place is awesome! We had a pair of glasses that were bent hopelessly out of shape due to my clumsy self. We didn't know if they were salvageable, but we took them to Rims & Goggles for repair, and they were able to carefully bend my glasses back into shape! They have several decades of experience repairing glasses, so I'm sure I would have had no luck trying to fix them. Definitely coming here to get my next pair -- they have many stylish glasses here, and it's an independent shop that really cares about their craft! read more

3 pairs of glasses that I hadn't been able to wear properly for years. Got my own nosepads, took it different places to get adjusted. Nothing worked. Lisa is a wonderful, stylist and welcoming master of glasses! She recommended custom nose pads for my newest pair, repaired two others for free. Amazing choices for designery/custom glasses and exceptional customer service. I will be a customer for life. read more

I found Rims & Goggles Berkeley on Yelp after a few somewhat unsuccessful attempts at helping my partner and my daughter to find glasses they liked, with the type of "pixelated" lenses they were looking for. Both wear progressives and their past experience with the more popular chains of prescription eyewear stores had been less than satisfactory. Then, when reading the reviews, I felt I had found the needle in the haystack -- and I had!!! I can't say enough good things about the place, the fashionable eyeglass selection, the high quality lenses they carry and, in particular, the friendly, knowledgeable and most accommodating optician Lisa Delevati. Someone had referred to Lisa as a wonderful stylist and welcoming master of glasses. I second that with six gold stars! Finally, a word must be said of Roscoe, her friendly dog that will come around to greet customers. If you are looking for top quality eyeglass wear and attentive customer care, Rims & Goggles is the place to go. read more

I was in Berkeley on a business trip, and someone suggested I go to Rims and Goggles on 4th Street, as I needed to replace the temples on my glasses. Lisa Delevati was very super efficient in making the replacement and refused to take a cent for her efforts. Very friendly place! I was tempted to buy another pair while there! read more

That should actually be 6 stars and then some - yes, it is that good. Yap, it's THE place to go: I rarely feel strongly enough to give any Yelp reviews, but the R&G Berkeley shopping experience is really something else. I highly recommend to try it out - you won't regret it. I got several prescription glasses and sunglasses here. I am very picky and indecisive, but the staff is very patient and understanding, and I always walked out as a happy camper. As you might know glasses not only give you a different look but a new face. They have to fit and they have to last (there is a lot of wear and tear going on here). Well, you get what you pay for. Yes, there are cheaper places out there and online, but if you wear glasses 24/7 like me quality and style is important. So I want the best for my hard earned money. From all the boutiques I have seen and experienced in over 30 years of wearing glasses Rims and Goggles Berkeley stands out big time. It is fun to go there and meet Lisa and Cat - it's a very warm atmosphere. Plus all the Berkeley 4th Street shops and restaurants are just around the corner. The highlights: - Great selection - Great brands (Blake Kuwahara, Oliver Goldsmith, Anne Valentine and more) - Great in-store brand (GRO - their own label): love the designs, colors, and materials - check them out, they can easily compete with the big designer brands! - Great vibe: you can just open all the drawers and explore and try everything on; lots of fun and freedom plus no pressure to buy. - Most important: Super Great Team. They are very helpful, honest, patient, professional, courteous, and knowledgeable - they really want to make you happy, have fun and have a good experience. Lisa and Cat are not just salespersons; they know their craft and quickly become your stylists. They mean it and it makes all the difference. - They stand behind their product: if it's not right they will fix it - been there and in the end it was all fine. - I love their trunk shows (ask to get on the mailing list to not miss out on these 20% off events); these events are a lot of fun with yummy snacks and great people. Again: 6 stars and then some - you can't go wrong here.... read more