Christina , is excellent with clients for years, try her! Very people person ! Good prices with that personable touch. A class act in Oakland Chinatown ! read more

I've bought two pairs of eye glasses from here many years ago. I still receive compliments for one of them to this day. My daughter recently bought a pair as well. The prices are very competitive and the services can't be beat. Anyway, I recently dropped my favorite pair of Tiffany sunglasses, stepped on it and broke it. My initial thought was to throw it away and buy something else. However, i haven't found anything as comfortable and look good. So, i took the sunglasses to this place and asked if they can fix it. It took the lady about 10 minutes to fix it and make it look like normal. Amazing!!! She didn't charge me for it. Love the service and dog named Noah here! The dog loves tummy rubs. read more

Very well-organized and clean-looking, First Optical has a large offering of products, with a special eye towards Asian optics-wearers. Many of the models they offer are high-end, fashionable and range from moderate to pricey. The salespeople are very knowledgeable and professional, and can offer advisory on what the latest fashion is for eyewear (considering every salesperson there wears glasses, they would know!). As a standard, many technologies are also offered as options on eyewear, such as transitional lenses (light to dark in sunlight), scratch-resistant coating, and much more. If you need prescription sunglasses, they have a variety of options (including colors of gray, green and brown). In case you don't want prescription sunglasses, they also have clip-on type sunglasses models. Another interesting point is that an eye doctor is also located in the same office (next door to the shop), offering a full optical exam on-site. This makes First Optical a very convenient location to shop for your next pair of glasses. I have gone here a few times and they have made a loyal customer out of me. Languages spoken by the store employees include English and Mandarin. read more

First rate service and follow-through! Christine patiently helped me find the right frames for my face, she recommended options for consideration and helped me worked through my decision process. She even made changes to the frames to help me choose the best colour. I felt like she really went above and beyond. After I finally made my decision, with her help, she made the purchase and pick up process very easy and accommodating. I would definitely recommend Christine and this store. Even though I live more than an hour from this store, I plan to return for my future optical needs. I love finding businesses that are wonderful customer advocates! read more

I have been going to Christine for frames for over 16 years! She is amazing! She knows exactly what will and will not work for me. She always politely steers me towards the perfect pair(s). She is super knowledgeable about frames and which frames best compliment people. She also has an amazing memory when it comes to her customers. I get new frames every year because she has such a stylish collection. I always get compliments on my glasses! As long as Christine's here, I will never consider contacts! And the price is so much cheaper and selection much better than places like JcPenny or Lens Crafters (I got their frames using a coupon...worst mistake ever! Went straight to recycle!). The frames are so comfortable and stylish! People always ask me where I get my frames. And I tell them from Christine at First Optical. Best optician and selection ever! read more

This "high-fashion eyewear boutique" in Oakland's Chinatown has more top brand name designer frames in stock than any other optical store I've ever been to- and I've been to many- from coast-to-coast and even overseas. On any given day, there is over a quarter of a milion dollars worth of eyewear to choose from, so you're sure to find exactly what you want no matter how eclectic your style and taste may be. I don't normally wear eyeglasses unless I'm driving, so the one dorky-looking pair of glasses I keep in my glove compartment is all I need but I do keep different pairs of prescription Oakleys, Raybans and Armani's around for those times when I'm rolling around town incognito. read more

there was nothing wrong with this store, nice clean well appointed. However, you should only go to this place if you want metal frames. 90% of their glasses were metal framed, and since i was looking for something different, to me it was really disappointing because there was virtually nothing to choose from outside of that. read more

I had a great experience here. I bought my glasses and needed to get my new prescription so once I went to the optometrist I texted Christine the Rx and she finished my new pair in a couple of days! She is super helpful and her store offers many different types of glasses. Most of them are light, metal frames but I think younger styles are being added. I would definitely recommend this place to anyone looking for glasses! read more

Ok, first of all, I didn't buy anything from this place. I wanted to write a review for the nice service I received. I came in with the intention to put in nose pads for my recently purchased Warby Parker sunglasses. I walked in and told the woman behind the counter what I needed. She told me they don't do those type of things in-store, she would need to send them out. Debating whether I should do it or not, she said again in honesty that if I proceeded to put the nose pads in, my sunglasses will end up looking funny on me. She then heated up the frames to adjust to my face and they fit and don't slide down anymore. I asked her how much I owed her and she said nothing. Very nice of her! read more

My wife and I were visiting from Wisconsin when I accidentally stepped on my glasses in our hotel room, and severely bent the bows at the attachment point on the frame. We walked from our hotel in Jack London Square to the optical shop, and asked the kind proprietor if she could possibly reattach the bows and straighten the metal hinges. She was able to do this quickly, thankfully saving my vacation time in Oakland from a disappointing and blurry time. To top it off, she wouldn't accept any fee for this repair! What a blessing! read more

Store looks nice but since I was desperately in need of nose pads installed on my plastic frame, I came here to get it done. I saw the ones they did on a couple of frames and it looked good. But when I received mine, they are crooked! One is higher than the other. So poorly done. If I weren't in such a hurry, I would have gone elsewhere. Thanks for messing up my Burberry frames. read more

Located in the heart of Chinatown, this professional establishment catered to those who are in need of eye-wear has served its community for almost 20 years now. With a selection of over two hundred high-end lens and frames, First Optical has set it's standards far above it's competitors. This place is recommended for anyone that wants a pair of quality glasses. The store also provides services for eye exams administered by a professional optometrist. Graduate of the University of Berkeley, along with over 40 years of professional experience, the doctor will provide you with everything you need to know in order to attain the pair of glasses or contacts that will be just right for you. read more

This place has some really awesome glasses, and even has an optometrist on duty for people that need to get their eyes examined. The first second you come into the store, you will be bedazzled by the large number of glasses on display! The store is extremely organized and has a wide variety of frames for people that can't seem to find the right "fit" at other locations. The storeowner and optometrist are both very kind and professional. They will help you pick out the glasses you've always been dreaming of! read more

This optical store provided exceptional service to me all the time and that is why I have been the loyal customer for the past decade.

The lovely owner adjusted my glasses to fit my face perfectly. Service was quick and pleasant. I highly recommend !

Wonderful store that works with you! I haven't been in in quite a while however I called in today to request a fax copy of my prescription and Christine remembered me simply from my name! She also remembered my mom. Great experience overall throughout the years! read more