Had bought a bad car that was going to get towed. I decided to cut my loses and give up the car. I…read morewas treated well, fast service, and got me out of paying if the car did get towed. I might butcher the name, but Demetri picked up the car for me with no issues. Also had great customer service from the guy at the front desk. Thanks guys you turns a bad day into a slightly better one.

The incredible service I just got from Mary's was perhaps the best retail experience of my life…read more Really. And I am 75. I needed a very hard to find hatchback window for my Toyota wagon, and there were only 4 in the country. And at the point where I had all but given up getting one because of the cost of shipping, Isaiah said on the phone Isaiah that they just got a whole hatchback in the day before. And he quoted a low price for it, $150. Overjoyed I went out to pick it up, planning to have a body shop install it with all its many electrical connections. Phil pulled the hatchback off the wrecked Toyota, and Isaiah said they would install it for me. I never asked! But he said that I would need to do the electrical myself, which involved a lot of time to remove so many plastic panels to get access. However between both Phil and Isaiah, they did the electrical connections too! I was dumbfounded with appreciation for what they did, service way way beyond the call. Call Mary's a Wreck, they are so legit. They are so "the best".

We were looking for a used car for my daughter. We had spent several hours looking online and it…read morewas hard to find what we were looking for within her price range. We called Rodland Toyota and spoke with Brandon about the 2021 Toyota Corolla they had and the price and mileage was the best anywhere around! The car even came with a FREE 1 year warranty! Brandon was a no pressure, easy going, very patient, family-oriented man. He treats you with respect and offers excellent customer service. I will seek him out next time I want to buy a car. I hate dealing with "salesman", but Brandon didn't feel like a salesman. It felt like he was helping us find a great car for my daughter. So when we thanked him, we meant it. Ask for Brandon when you want to buy a car, you'll be happy you did!

Really appreciate Robert Dixon's help and patience while I was deciding which used Rav4 to…read morepurchase. He has been kind and enjoyable to work with. Mahalo! :)

Jim is absolutely the guy you want in your corner on a vehicle inspection…read more I spoke and texted with Jim many times on our car seeking journey. He was always very responsive, even on evenings and weekends (including one holiday weekend). He was very flexible and accommodating with scheduling (even though I had to ask him to juggle schedules several times to try to meet our needs), Jim is very knowledgeable, having done this work for decades - answering numerous technical questions and willing to provide his honest opinion and actionable advice. Jim is 100% honest and focused on his customers' needs. His pricing is very fair and the convenience of having him go to the car rather than having to take it to a shop is awesome. I will definitely call Jim the next time we are looking for a used car. Full disclosure, due to logistical issues on my end, I had to use another shop for our pre-purchase inspection service. We also had several false calls, where we were trying to jump on a car and lost it. (Jim was ready, nevertheless.). Absolutely not Jim's issue. (Ultimately, I needed a very particular set of tests for the car we bought and, as I learned from Jim, those tests cannot be performed in the field.) However, I experienced all the above excellent customer service, expertise, and above-and-beyond care. I highly recommend his service. And, he seems like just a great guy.

Jim did an incredibly thorough inspection. He did exactly what he said he was going to do (actually…read moremore) and I didn't have to follow up once. I wouldn't hesitate to use him again.

great people and customer…read moreservice.......................................................................................highly recommend ! great prices

I purchased a car in october 2020 and then helped a friend buy a car from them this May. Both times…read moreI felt we were treated well and got a good deal for a used car. With my purchase they let me take the car on a 3hr test drive so I could charge the car EV battery to full and then drive till the battery was drained. Very accommodating Happy Customer

My old car was on the city street and kept getting marked for towing and once I lost the keys I…read morecouldn't get it moved. In a panic on a Friday I called these guys to see if they could help before it got impounded. They were able to come out within a couple hours and towed away my junk car for free. What I expected to be so much hassle was made so easy, definitely recommend these guys!

Would give fewer stars if I could was told they would pick up my car between 1 and 2 and they never…read moreshowed I waited until 5 before I gave up and went with a better business. Use someone else if you can cause this place was a joke.

I had a junk car removed with this company and it was easy and smooth. The company was…read moreknowledgeable and helpful, and came the same day for removal. No issues with hauling the car away. I was happy with the service, thank you!

Never came! Doesn't answer phone. LIED and said he's reached out. Never did. LIED and said he…read morecouldn't find us. Stranded on highway still hours later.

I've bought a few cars in my time, both new and used, and my experience with Clint and Kevin was…read morethe best by far. I left feeling that I was getting a decent deal, no attempts to make me buy warranties and undercar sealant - all those extras that bump up that affordable car to how much?!?

From the owner: Specializing in Classic and Pre-owned automobiles. Here at Hot Rod Hunters, as our name implies, we…read morewill hunt down the exact vehicle you are looking for. Saving you time by having a single source rather than searching through website after website, and making phone call after phone call. If you want it, we WILL find it!. Fill out our customer information form to start us on the hunt!

You won't get much, and it'll take a few days or them to show up, but they'll haul your car without…read morelast-minute, vague threatening haggles from some junkyard gorilla who's already hooked up your car. For relatively painless removal of a junked car, I recommend them.

First phone call. Nick was extremely helpful, efficient. Cash in hand within 24 - 36 hours of…read moreour phone call. He talked car honestly, fairly with us. I had reached out to other car buying businesses online. I would not recommend initiating this process online. I WOULD however recommend Emerald City Cash For Cars and highly recommend Nicholas (Nick)! Thank you for your attention and care, Nick!!!

Great experience with this team - straight shooters, competent and trustworthy. Highly recommended,…read more5 stars!

We sold our Mercedes for $3,500 more than three other dealers offered us…read more Thank you, Platinum Autos :)

It was a day like any other day but soon, my life would be changed forever…read more I would meet Lee Hansen. Yesterday, my wife I and decided it was time to stop being fleeced at the gas pumps. We headed out in search of driving and learning about an electric vehicle (EV) We were not intending on purchasing one. It was just an exploratory mission to drive, learn and compare EVs. We stopped by Lee Johnson Hyundai in Everett and my life's course changed forever. I saw him. Yes him. (Not that Him.) Lee. Low pressure, friendly, informative, well dressed, Lee. Lee was able to explain, show, demonstrate, explain again, (I'm old) about all the EVs idiosyncrasies. We took a test drive and were very impressed. I would mention the vehicle here but, no. The star of the day was Lee. Sadly, and I later learned, stupidly, we told Lee thank you for the bountiful gift of knowledge but we must quest on and look at other EVs to further our knowledge. Lee happily sent me on my way. Kind, friendly Lee did not try to make a "high pressure last ditch effort" to keep me there. He just wished me well and said "I hope I see you again." (Little did I know Lee must be psychic.) We went to other dealers and engaged and learned bout other EVs. We found a lot of EVs to be a plastic, uncomfortable, cheaply put together with random EV tech thrown around that wasn't even on the same level as what Lee showed us. We thanked the other, low pressure, very friendly but not as friendly as Lee, sales people. We went back to Lee. There he was. Not standing impatiently at the front of the dealership, like so many sales people do. He was inside sitting and joking with other people. His face lit up when he saw me. The word destiny, came to mind. But I digress. I could go on and on about Lee. But I have to go to work. I ended up purchasing an Ioniq 5. The star of the show should have been the Ioniq 5. It is am amazing EV with a 10yr battery warranty. Not 8 years. Bumper to bumper warranty , for what seems forever and blah, blah, blah. If you want to buy an EV, Lee will show you what Lee Johnson Hyundai has available. He will explain and help you make a decision. That decision might be to leave and think about the purchase, to go check other dealers or whatever you need or desire. Lee will help you however he can, No Strings Attached (Not the *NSYNC album reference so no copyright infringement) It was a pleasure buying an Ioniq 5 from Lee Hanson at Lee Johnson Hyundai. ( Maybe the key is hiring Lee's? Who knows?) Also a big Thank You to Anthony Hawkins and Joe Frasquillo who I also meet at the dealership. Though not named Lee, they too were wonderful to talk with. I am very happy Marty

I purchased my vehicle brand new from this dealership and was promised free oil changes for life as…read morepart of that purchase. Scheduling my recent oil change was smooth and uneventful, which is exactly what I expected. Unfortunately, the experience completely fell apart when I returned to pick up my vehicle. At pickup, I was told I owed over $200 for the oil change. This directly contradicted the agreement tied to my purchase. When I calmly asked for clarification, what followed was one of the most unprofessional customer service interactions I have ever experienced. While another staff member was attempting to help me, an employee named Chris repeatedly inserted herself into the conversation. Her tone was sarcastic and dismissive from the start. She made smug facial expressions while I asked simple questions about why I was being charged for something I was told would be covered. At one point she smirked and laughed. When I asked if she was laughing at me, she responded with an exaggerated forced laugh. The interaction felt intentionally belittling. I was not upset about asking questions. I was upset about being treated with open disrespect while trying to understand why I was being charged for a promised benefit. This was not just poor service. It was humiliating and completely unprofessional. Customers should not have to argue to receive what was promised when they purchased their vehicle. Even more concerning is the behavior displayed during what should have been a routine conversation. This experience has seriously impacted my trust in this dealership. I will be extremely hesitant to return for service if interactions like this are considered acceptable. Thank you for responding. I want to be very clear -- the expectation of complimentary oil changes did not come from confusion on my end. It was communicated to me during the sales process and was a factor in my decision to purchase the vehicle. For the past four years, I have scheduled oil changes while noting that I was not to be charged, and both the Kirkland and Everett locations consistently honored that without issue. Because of that history, it is difficult to reconcile being told now that this was "never part of the sales pitch" or that it only applied to a limited timeframe. That does not align with my experience as a customer since the date of purchase. If this reflects an internal inconsistency between what was communicated at the time of sale and what is now being honored, that is something worth reviewing. I stand by my understanding of what was presented to me when I made the decision to buy from Lee Johnson, and I hope this can be addressed in a way that reflects the commitments customers rely on when making a major purchase.