Not sure why this store has any ratings lower than 5 stars. It's brand new, and North Goleta needed…read morea pharmacy (aside from Costco)... bad. This pharmacy and the head Pharmacist Krystal are absolutely wonderful. It's clean, has everything you need and never lines. Everyone with negative comments can go back to Costco and wait 45 mins in line for their prescriptions.

When calling in to Pharmacy as a prescriber, weight times can last upto 20-30 minutes until a…read morepharmacist answers. Multiple times I have to call back because the phone call is dropped or hung up. Repeated answers and immediately placed on hold extending wait time. This is a recurring issue with this pharmacy. Also the pharmacists are very crude and unprofessional when they greet you on the phone. Never pleasant or easy when calling into pharmacy.

I have been going to this CVS store/ pharmacy since I moved here as it is very close to where I…read morelive and the most accessible as a disabled person. The pharmacy is seemingly quite short staffed. When I have called the pharmacy to ask a question/check a prescription, I have often waited on hold 30-45 minutes until the pharmacist answers the phone (sometimes with an attitude)! I was never on hold more than two minutes at the other CVS I I patronized where I used to live. Totally outrageous and difficult for a disabled person to be on hold that long. They also regularly forget to scan my insurance and I've accidentally paid more/retail price for my numerous prescriptions due to this error. I've also been forced to wait 5 days for a popular medication regularly filled to come in stock- forcing me to go without for days. How is that ok? Although there are 3 registers at the pharmacy there is ever only 1 person serving pharmacy customers. I am physically disabled and the line to the single register in use is often 10+ people deep and it is difficult to stand there in the aisle waiting for so long without chairs. The checkout machine asks so many questions about other services available that it's a process that takes far too long, adding extra time to an already lengthy checkout with loads of folks waiting. The receipt issued is miles long. You could encircle the moon with it at least once. How many forests were cleared just for CVS receipts in this country we'll never know. Now they finally have the option to email receipt but oddly I never actually receive it despite getting other emails. Most of the staff is helpful and friendly. The store itself is not that tidy, the bathroom could use improvement, and it has some outrageous markups on numerous cheap items (a cheap plastic broom here was $30! The broom of financial doom more like). This is not a frugal place to shop. Ample parking is always available. In short, this CVS does not impress.

Here for a Covid vaccine. The pharmacist gives me attitude, "we're busy! Who's going to fill and…read moredispense the Rx while I give you the vaccine. Your home pharmacy is Carpinteria, why don't you get your vaccine there?" Why don't you get your vaccine through the hospital?" There's an uptake on Covid pt and I'm immunocompromised but yet I'm being questioned why I'm here for a vaccine. I've never had anyone from a pharmacy be this RUDE!! Shame on her! I give them zero stars but will not allow it so I unwittingly give 1 star!

Herbay is a not so hidden gem. We heard about them and ability to call and schedule vaccines with…read moreno hassle. True!! They got our kids in right away when they were elidgable and next day appointment for my booster. I am moving all of our pharmacy business here! This is the kind of small local business we all need to support. I'm super glad to have discovered it.

We discovered Herbay Pharmacy when the first Covid vaccines became available. We called to see if…read morethey had vaccines and made an appt for the next day. The pharmacist is delightful: kind, helpful, with great questions and advice. After years at Walgreens and CVS, with terrible customer service and long lines, I immediately started sending all prescriptions to Herbay. So much better! I even get personal calls from the pharmacist when it's time to refill prescriptions. She has them done within the hour, and there's never any hassle. I cannot recommend this pharmacy enough. This is how a pharmacy should work! Efficient, amazing customer service, and really good people. If you're looking for a pharmacy, choose Herbay. And if you have a pharmacy that isn't terrific, make the switch!

This pharmacy used to be solid. Pharmacists like Isaiah and later Lucy were responsive,…read moreprofessional, and genuinely cared when issues came up. Unfortunately, the experience changed dramatically after the arrival of the new pharmacist, Lina. She consistently appears unhappy, avoids coming to the counter, and instead shouts from the back when a pharmacist is needed -- which is not only uncomfortable, but raises real concerns about professionalism and patient privacy. On top of that, she seems to invent her own rules. If she doesn't personally approve of a medication -- weight-loss prescriptions, ADHD meds like Ritalin or Adderall, etc. -- she'll find a technicality to delay or refuse the fill. One especially troubling tactic: refusing prescriptions from out-of-area physicians. UCSB students, beware. After too many negative interactions, my family and I finally moved all of our prescriptions elsewhere. The contrast in service was immediate. I really hope this pharmacy returns to the standard it once had.

It's hit and miss with this location. Typical retail store with empty shelves, keeping in mind lack…read moreof store employees and high theft rate. Pharmacy can sometimes be a quick transaction, and other times long wait time.

Nothing but problems with this pharmacy, they make it impossible to be a parent to a child with…read morespecial needs. Avoid if like the plague. They seem to be unable to fill even a simple rx for ADHD medication without a stressful saga.

Love this pharmacy and the clerks and pharmacists are super friendly.... HOWEVER- management needs…read moreto HIRE MORE EMPLOYEES!!!!!!!!! The line was insane tonight and I had to wait in it twice. Not fair to the ones who are working there or the customers.

Best pharmacy service I have had anywhere. They had a prescription in stock that no other local…read morepharmacy carried and they filled it immediately with zero hassle. Kind pharmacist and pharmacy staff.

Nothing more to make a person angry than to look up the hours on both Yelp and Google to see that…read morethey are supposed to be open 24 hours. I traveled from Ventura at 11:30pm because my rabbit was having an emergency and I needed baby gas drops. All the other CVS' say they were closed except this location proudly displaying open 24 hours online. Update your hours!!!!

Ginger (redhead) pharmacist seemed to go out of her way to be as rude and unhelpful as possible…read more Not sure about the staffer covered in tattoos. He made me feel uncomfortable. Service and attitude could and should have been a lot better. Both my husband and I are in the process of transferring all our prescriptions to Walgreens. To be clear, our dissatisfaction is with the pharmacist at the 7030 Hollister location.

Easy to see all the single stars. Don't try to call. AI assistant will not help even if it…read morerecognizes your date of birth... which it didn't. Front desk won't help at all calling the pharmacy a different company altogether. However, when I physically visit the pharmacy, I have found the staff friendly and efficient.

Been better at this location than the location on Carrillo st. The Carrillo st. Location sucks assread more

Horrific pharmacy and store staff Do not use the pharmacy…read more Pharmacy does not care at all to get your meds ready and they are not helpful They cancel requests and never know why or tell you You have to sweat and wait for anything you ask for

We have been working with the medicine shop for many years and they never disappoint and always go…read moreabove and beyond!!!

No long lines however after confirming with them and my…read moreinsurance company that they were "within network" they charge me much more than what it was listed as. The boss spoke to me and said they wouldn't make any money if they charged the network fee. Surprise!