Fast with no lines inside and great customer service at the pharmacy and on the cvs side. But the…read moreparking is hell because the other restaurants across the way for Luckys, Los Arroyos and Sushi by scratch has their patrons use this parking lot and even the handicap stripe zone for handicapped individuals to go in and out of the vehicle blocked during Crazy dinner rush hour. Try to avoid during dinner.

Sadly, my long-time pharmacy fails. Service is abhorrently rude and always seemingly in a bad mood…read more I feel this due to the overall structure of the upper management. Extremely long lines at times. Actually had them pull down the security gate when I was next up in line during their scheduled lunchtime closure.

Local gem and food is great . If you want to know the people in the area go here! It's only open…read moreafter 9 am

Since they switched management - I have had awful experiences with this pharmacy. I am floored by…read morehow rude the pharmacist was to me today. I also heard how she treated the woman before me in line - which was totally unacceptable. I also talked to a pharmacist on the phone last Friday who was totally rude. Honestly - what is going on? I value kindness more than anything else. Do better.

I've always had good service at this pharmacy. The staff is so nice, helpful and informative.read more

I usually have a great experience here. I mean, it's CVS--you're probably just stopping in for a…read morequick snack or some press-on nails (which is usually me). But one employee I always notice is Francisco. He's genuinely kind, has great energy, and just makes the whole visit feel better. I've never had issues with anyone else, but since I come in pretty often, I felt like he deserved a shoutout. He's consistently chill, friendly, and just an all-around solid person. I only caught his name from his tag on the way out--but Francisco, you're awesome.

I see people on news sad about rite aid closing; people don't realize that they are closing due to…read moretheir role in the opioid crisis. And the pharmacists are terrible. I'm sure not all of them are bad. But all that I've interacted with are. Happy these stores are closing. Go to CVS on cliff drive. Best pharmacy.

Low on stock of everything all the time. I had to stop going because it was too frustrating. My…read morekids' doctors won't even call medication in for them to this pharmacy because they are usually out of the medication too. The employees are amazing despite this!

The staff are incredibly polite , always look forward to going there every thing is always clean ,…read moreplenty of stock items

Most of the items were out of stock and the rest were under lock and key. Santa Barbara has gone…read moredown the tubes since I moved away from Cali in 2015! Even inexpensive items were locked up, not just cold medicines. The two cashiers were friendly. Not particularly helpful, but nice at least to each other. Seriously I had no problem with the cashiers. It was just creepy to be in Santa Barbara and feel like there could be looting any minute. It's not like I was downtown Los Angeles. But then I went next door to a jewelry store and he had a blockade at his door, a sign that insisted I show my ID and take off hat and sunglasses so it's not just CVS it's the area.

They rescued me from Walgreens so they deserve sainthood for that. Super nice people with actual…read moreproblem solving and customer service skills.

I been getting my Rx's filled at this Ralph's for many years and have never had a negative…read moreexperience. The pharmacists and staff have always been above and beyond helpful and friendly, even during Covid, and even when they are busy.

Pharmacist Nhi Nguyen is rude, inconsistent and withholds medication refills with no exception…read more Will not refill medication even if eligible for refill and prescriber specifies refill date. Was told my medication would be ready for refill the next morning (from the same pharmacist) and then went to pick it up only for her to tell me she actually won't refill it until 3 days later. DO NOT USE THIS PHARMACY especially if she is working.

They are overwhelmed, they need more staff. Long , long lines. Takes forever. Prescriptions not…read moreready. Long waits. Delivery to the wrong house. Wsiti g hours, literalky hours for redelivery after their mistake. Waiting for Rx to get in store. Waiting for Rx deliveries. Lots of mistakes. Long wait times when you call on the phone. It is a disaster at CVS on Cliff drive. Go anywhere else.

This place is a scary joke and maybe running a scam. I went…read morein to fill a prescription and specifically explained to the pharmacist that I needed one brand of generic medication over another due to the inactive ingredients used in them. About 20 minutes later, I was paged to pick up my prescription. I paid, walked out, and only when I opened it in my car did I see they had given me exactly the brand I had asked them NOT to give me. When I went back to point out their mistake, I was told it was my fault for not checking before paying, as if it was unreasonable to assume they were competent enough to follow clear instructions I had given less than 20 minutes earlier. I asked what the point of talking to the pharmacist on this request if it was going to be ignored and the blame pushed onto the patient. They had no answer. They THEN informed me that the brand I had requested wasn't necessarily in stock and had to be a special order, none of which they told me when I first walked up. So they still filled knowing it wasn't the one that I requested. They let me pay knowing this, knowing I couldn't get it back. I'm now having to open a case with my bank because I do consider this a form of fraud. Now I understand why this place only has two stars. It's not because customers are being picky, it's because this team simply doesn't follow directions, and clearly doesn't take responsibility. If they can't get something this basic right, I'd be very worried about trusting them with any serious medication.

Stoped real quick for toothpaste, and like the fact that they have option for self check out or to…read morego to cashier. I love to just make it quick in and out. Basic neighborhood drugstore with all the basic. this will probably be my drugstore of choice.

I am in town for a quick getaway and it occurred to me that usually where there is a Rite Aid there…read moreis thrifty ice cream. I called ahead wanting to make sure that this location had it. See my other review where you can see that I take my thrifty ice cream seriously. The person that answered was soo friendly. They said that they had the ice cream to purchase in the frozen food section and also hand served cones. Bingo!!! I asked if they would serve at anytime if I went and they said sure, that as long as the store was open they would serve the ice cream. I went the next morning. Ice cream for breakfast.....yes please!!!!! So many choices, I got two cones for myself, one at a time. Pistachio and Butter Pecan. Smooth. The best!!!! The cashier was so friendly. I told her what had happened to me at another rite aid and how I had come from far....she stated that I was always welcome to get ice cream there. Thanks for such an enjoyable experience. A stroll down memory lane and enjoying thrifty ice cream is priceless!!!!

I used to "pharm" at Rite Aid on the Mesa, but about 4 years ago or so, it seemed there were always…read moreissues with my insurance not covering meds and I'd take the scripts across the street to CVS and there'd be no problem. I switched all my business to CVS. Over the last several years, CVS gets busier and busier and the lines get longer. Meanwhile, Rite Aid has had a major remodel and looks like it's always empty. So, a month ago, I wasn't able to book a same-day appt for a CVS flu shot and since I was up there anyway, I asked if it would be possible to get one. The attendant at the counter told me she'd have to ask the pharmacist and wait. I watched her help the next 2 people in line and then ask the CVS pharmacist. It was easy to read the pharmacist's lips when he spoke to the counter worker. "Who is it?" he asked, adding "we've already got some vaxxers waiting." She indicated my husband and me and he looked over at us and sneered "No" as he looked us up and down like a Studio 54 bouncer. So, we hopped in the car and drove across the street to Rite Aid, where we walked right in and got 2 flu shots without waiting or being sneered at. I'm thinking of switching our pharm biz back to Rite Aid.