Efficient & friendly! If you're looking for a pharmacy away from home, I would highly recommend this location. read more

Worst pharmacy ever. Bring a book, you'll need it while you wait. Disorganized and unprofessional.

Horrific pharmacist named Ni. Incredibly rude. Not patient centric. No excuses for this behavior.

rude pharmacists, not open during posted hours, very slow, cavalier attitude about customers. simply awful.

Pharmacist Nhi Nguyen is rude, inconsistent and withholds medication refills with no exception. Will not refill medication even if eligible for refill and prescriber specifies refill date. Was told my medication would be ready for refill the next morning (from the same pharmacist) and then went to pick it up only for her to tell me she actually won't refill it until 3 days later. DO NOT USE THIS PHARMACY especially if she is working. read more

Plan on consistently waiting in line 20-30 minutes. Not lack of personnel. They're working in back but not the registers. Frustrating!!!

I have no idea why this pharmacy has some low reviews. Unfortunately, I have had to use the pharmacy a ton my adult life because of having cancer. This is the best pharmacy at least in SB and is always understanding if you have to travel, need medication early, answers all questions you have and they are super nice. It makes Rite Aid look terrible (because they are) lol! Suraj the head pharmacists is awesome. read more

This CVS is so sorry !!! They will say your prescription is ready then you go in & it takes 10-15 minutes this happened to me 3 times !! Lazy works I guess?!?!? read more

since the RITE AIDE across the street closed and the entire AMAZING staff moved to this CVS.. this pharmacy elevated to one of the best in town!!! the people are great the location perfect and the coffee shop next door has the best avocado toast in town! (shout out to LIGHTHOUSE COFFEE!). wouldn't go anywhere else! read more

They apparently no longer accept prescriptions from doctors without an office in Santa Barbara. Staff is always rude, got to make sure you have a good hour or so to stand in line waiting for medication. Mind blowing that they'd deny prescription medication based off of that and not communicate the "new policy" to patients. When asked if it was all cvs or just the store they told me to "call around" to find out. Honestly unbelievable. Editing to add that they've had my prescriptions hooked up to a random cvs account for the past 4+ years, I initially attempted to call various cvs numbers to fix the issue but no one was able to help. The most recent time I was at CVS it was connected to a new, random number instead of "Martha" who happened to share a similar phone number to me. read more

we had to change our meds over to CVS on the Mesa due to Rite Aid closing. I have never walk into a pharamcy that was so so dirty, unstocked shelves and 20 minutes to get a prescirtopn pick up. who the heck in is control of this mess? My friends that were pharmisist that all went to the CVS on Cliff that have all left due to the disaster of this CVS. Someone needs to look into this horrible mess read more

The new virtual assistant is terrible. It can only deal with a limited number of options and has no default to a person or broader program.

I've tried 3 times over a month's period to have one prescription transferred from Walgreens. I was initially offered this by staff member and told it was an easy process. No prescription after 3 different conversations and the last voicemail went unanswered. Additionally frustrating that they don't answer their phone. Too incompetent to be dealing with medications. read more

This is the best, most professional pharmacy I have ever used Our family gets multiple medications filled there regularly and it is always a pleasant experience. They are very knowledgeable about medications and interactions. Every staff member has been kind and professional. read more

For decades, I was a loyal customer of CVS on Cliff Drive. Great customer service, very convenient location, and it was my go-to for my prescriptions/beauty products/etc... Today, I went to return an Aspercreme Lidocaine product as it was not effective for pain. To my surprise, I was told I could no longer return a product that was used. I was never told that their policy had changed. They referred me to the CVS customer service general phone #. I tried that to no avail (if you dare to prompt one of their numbers, the phone immediately disconnects). I tried 2 other customer service numbers with the same outcome. I phoned the store manager and spoke with a woman (she claimed she was the manager but did not share her name) who said I didn't know how to use the phone and should ask help from someone else so I could properly make the call. Her tone was infuriating. When I asked her name, she hung up. I then phoned the CVS on State Street, explained the problem, and the supervisor said that I could return the product to their store, that they had no such policy in place. I drove to that store and received my money back. Unless I receive an apology and explanation as to why I received such treatment, I will never step foot in the place again! Beware of going in there. I don't know if management changed or what is happening at that store. It was like being in a twilight zone! Very curious as to whether or not they will bother to contact me! read more

Tried to call pharmacy two times waiting 10 minutes. Finally drove down w my script only to have them tell me it was not in stock. Tried then to sell me OTC meds that would have been 10 times cost of my script!! Went to another CVS that had plenty of my desired script. read more

Staff is great, but I've moved most of my prescriptions to Ralphs's and Blink Online pharmacy after realizing that CVS was charging 20-40% more... Check before paying to see if you are getting best price...refills sometimes get overcharged. read more

CVS PHARMACY on the Mesa, Santa Barbara, California: They raised the prices on many of my Rx's more than a few times; also they quoted/charged me a higher price on the same medication on the same day or within just a few days. They also make many errors regarding refilling dates: eg they send to my cell phone a message saying my refill is ready for pick up; however, when I went there to pick up, the Rx was not ready. this also occurred many times, so I had all my Rx's transferred to another pharmacy. Gray Blacks, Santa Barbara read more

It's the best CVS pharmacy I've used in Santa Barbara. The lines are short and friendly associates.

Called in for a prescription that they needed to check in with my insurance for authorization that happened over 3 weeks ago, I received no call in regards that it was covered or not until I called in. Once I called the pharmacist was extremely condescending and rude, when talking to me telling me my insurance doesn't normally cover it even though it was covered. Once I went to pick my prescription up I heard him on the phone being extremely rude and condescending to a customer on the phone, once he hung up he complained very loudly to his staff saying "see this is what I have to deal with" I had questions about my prescription but after these events I was very uncomfortable and deterred to ask. After being treated like this and seeing that this is his standard of treating customers I will not be coming back to this location. read more

Switched pharmacies due to poor treatment at another pharmacy, and as soon as I called to pick up my medication (one of which was long due to be refilled) I was berated by the pharmacist who heavily, HEAVILY insinuated I switched pharmacies to get my medications early? I know when to get my meds. I was simply calling for ONE of my meds. I switched to rite aid after being talked down to like I'm some kind of drug fiend. I switched for just that reason. Big mistake. Learn some damn humanity, pharmacist, whatever your name is. Or leave. Either/or. Thanks read more

This place is always busy, maybe because of the location. So the service at the pharmacy is a hit or miss because it's so busy. But I do appreciate that the company hires people of color. What I don't appreciate is the constant rotation of faces. Some of the pharmacists and techs are absolute nightmares, and some are absolute saints. It could be because they are overworked and understaffed during this very stressful time. I very much appreciate how CVS makes it so easy to sign up online for vaccines, and how easy they make it to check in electronically. I wanted to get vaccinated at CVS, because it is a nationally known chain, and would have my records anywhere I may end up traveling within the US. I also trusted them to be able to report my information to the CA government, and I trusted that they would be providing unexpired vaccines, and following strict protocol, due to the sheer volume that the company has, and the scrutiny that they could experience if they messed up. I came here because I trusted the brand and they continue to be my go to pharmacy. read more

CVS PHARMACY on the Mesa, Santa Barbara, California: They raised the prices on many of my Rx's more than a few times; also they quoted/charged me a higher price on the same medication on the same day or within just a few days. They also make many errors regarding refilling dates: eg they send to my cell phone a message saying my refill is ready for pick up; however, when I went there to pick up, the Rx was not ready. this also occurred many times, so I had all my Rx's transferred to another pharmacy. I just copied this review because my story is exactly the same. BYE, BYE CVS...I'm never coming back after being a loyal customer since you opened. read more

Great pharmacy and good selection on snacks/beauty products. The bathroom here is also nice.

I couldn't have been more pleased with the great service I've gotten recently at this store. The pharmacy has been great, but my real compliment is to Sergio, whom I believe might be the manager. He was great recently helping me with a complicated return of items I had bought on CVS.com. And he did it all with a big beautiful smile! I'll be a regular customer from now on. read more

Pharmacy is a ripoff! My generic Amoxicillin perscription was over three times the cost than the Costco pharmacy. $65 v $21.....No Copay, that was all out of pocket. They are robbers there.....DO not patronize that establishment. read more

This is a big and clean CVS with generally nice people working there. Plus, how do you argue with a dozen bottles of water for $1.99? read more

CVS Pharmacy - Drugstores Near Me - SANTA BARBARA, California

Always helpful, always professional. I shop here at least once a week if not more. Mssr. Gabor is the nicest man.

This is a great CVS on the mesa in santa babara, ca. Everyone is kind and courteous. The pharmacists are knowledgeable about pain relief and explaining prescriptions when you are uncertain about one. I would recommend this company and the products that they carry as well as the location and the wonderful employees. read more

Terrible service, rude staff and constant mistakes. I've been a loyal CVS customer for years and this location has messed up soooo many times I can't take it anymore and am switching to Rite Aid. Definitely would NOT recommend. read more

CVS on the Mesa - Cliff Drive. I love this location. Everyone is client centered and the pharmacy is very accommodating. I purposely moved from upper State location to Mesa location because of their service so surpassed the one on upper State. Keep up the good work! read more

Easy parking in the structure and it was a great place to stop and get what I needed w/o the hassle! Thanks for being in the area, CVS!

I love this CVS. In my last review I wrote was with the other cvs so long story short on what happened people sent us to this cvs who had the best staff and got my medication quick if you read my last review about are experience you would no what I'm talking about... read more

This store deserves an award, because I have never seen a pharmacy with such high reviews. One can understand these reviews the minuet they walk in to be greeted by a checkout person. Customer service is spectacular, and the store is a breeze find items one needs. The pharmacy at this CVS branch on cliff drive is and world like no one has ever seen. The pharmacists are happy, so happy that their customer service makes one feel comfortable. The coolest amenity in this store is the coupon machine. All one has to do is punch in their phone number into machine and it popes out deals, and not the junky type. I could go on and on and on, but I have to finalize by recommending everyone to stop by! read more

The pharmacists and staff are great and really try to help with insurance changes and costs...they even called me when I had switched coverages and a prescription was not covered under my more-expensive-thanks-to-deductible plan. Better to try and do biz here before 5 p.m. If you can as the line begins at end of work day! read more

Scott I think, tall blonde guy, told me I couldn't get my passport photo taken because I was wearing a strapless top. I don't know the rules but I can now confidently say he was body policing me considering I went right to FedEx and was in and out in 5 minutes. When I went in to let them know a lady who worked there walked by and laughed. The younger guy who works there is really nice though. read more

Friendly, helpful, timely, accurate. I switched my prescriptions over from Rite Aid because of bad experiences that I have had there regarding friendliness, helpfulness, timeliness and accurancy. read more

I have been going to this pharmacy once a month or more for 2 years. I've switched insurance several time and never had a problem. Usually not too crowded. read more

Ugh. This place is always a pain. Calling there is a pain. The pharmacy never has their stuff figured out. Today takes the cake though. I called the pharmacy to provide information for a prescription. The only reason I knew they needed this info was because I had called the day before to make sure it was ready before I drove there to pick it up (learned my lesson with that already). They never called me to tell me they needed the info to fill it. So I called around 5pm and put it on speaker, knowing I'd be on hold for awhile. I was on hold for 54 minutes before someone picked up and HUNG up. So I called the store back and asked if the manager could transfer me so I could provide the info they needed. He transferred me, I could hear someone pick up and they HUNG up again. That call lasted 7 minutes. Then I called back a third time and the manager said he'd transfer me again. By this time the pharmacy was closed and no one picked up. That call lasted 3 minutes. Then I called the store 2 more times and the store picked up and HUNG up again. I can only assume they have caller ID and just picked up and hung up on me. Such an awful place. Don't go unless you have no other option. Save your time. Life is short. Don't waste it at this CVS! read more

CVS Pharmacy - They put you on hold forever and then hang up on you. Waste of time. - Drugstores Near Me - SANTA BARBARA, California

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I recently moved closer to another local CVS pharmacy and had to move my prescription from this location to the one closer to my new home. I had a terrible experience at the CVS pharmacy at 5 Points, so I called the Mesa (this) location and asked to have my prescription moved back to the Mesa. Ashlee was incredibly helpful, and had my prescription available for me in no time. I will never pick up from another cvs location again, this place is fabulous! read more