Had two decks with very deferred maintenance to the point resurfacing was needed. WC came out to look exactly when they promised to. They set clear expectations. Their bid was actually the best one I got of several. They identified closely what they could know and not know. And they started work quickly. Upon starting work they found some additional issues that needed addressing but offered a change order with very reasonable pricing. They worked daily until it was done and did great work. No hassle, professional, well priced. read more

West Coast Decking and Waterproofing replaced the deck system on our balcony recently. They did a wonderful, professional job. It was a pleasure to work with this company. When the work was finished, our deck looks beautiful. I would highly recommend them to anyone who plans to replace the deck system. read more

The estimate was scheduled promptly and the representative was very knowledgeable and gave me plenty of details and ideas to mull over before making a choice with other companies. The installers then came in and were clean and they did the work properly and communicated their schedule and ended up doing a fine job. I would recommend them to anyone requesting a deck.to be resurfaced. read more

wonderful job, good customer service someone came and cleaned up all the "aftermath of the work" ! the decks are beautiful, they are an upstanding company, i would recommend! read more

West Coast Decking & Waterproofing - deck off the living room with outdoor shower - Waterproofing Near Me - Paramount, California

Very happy with the work! We had our deck resurfaced and it looks great. So much better than before. They also left the area clean. Definitely recommend them. read more

West Coast Deck has been servicing our HOA's deck for a couple of decades at this point. They just refreshed the coating. The work is always done on schedule and with quality. read more

This is the best company I have ever worked with!!! Always on time, great advice, they go above and beyond. Pricing was more than fair, and the job was beautiful!! I highly highly will recommend them anytime!!! read more

I contracted West Coast Decking to remove and replace the deck system on one of our balconies. They did a fantastic, professional job from start to finish. The company was a pleasure to work with. I will definitely use them again on future projects and I highly recommend them. read more

West coast decking are awesome, And professional. Job was excellent didn't have any issues. The job was quick. read more

We had our deck waterproofed. Last time it was done was 15 years ago by another company. I was VERY IMPRESSED with what a GREAT job the guys did. They replaced 10 of our drains and resurfaced the deck that goes around the house on the 2nd story and replaced the bottom of one of the door jams. My only complaint was getting the job scheduled -- but once it was scheduled -- I can not say enough about the excellent job they did and how professional they were. I HIGHLY recommend this company. They were worth the wait. Lynda N read more

I can't say enough good things about WC Decking. Probably one of the best experiences I have ever had with a contractor. Franklin, who came to do my estimate spent over an hour with me and answered all of my questions. The estimate provided was very thorough and included all possible scenarios. I knew that it was going to be a big job because we had a waterfall from our sliding door into our living room the last big rain (coming from the upstairs balcony). I had 4 other people come to take a look and only 2 of them even got back to me with an estimate. Pretty sure the job was over their head. Not WC Decking. They know what they are doing!!! Big shout out to Deion in the office, who was very communicative, Luis, the foreman who came to the property several times and answered all of my questions. And finally, to Kevin & Julio, my team who worked very hard and put up with me watching them work occasionally. They were always on time, cleaned up after themselves, and did a fantastic job. If you have leaking balconies, don't waste your time with anyone else...hire them already! read more

Highly recommend West Coast Deck Waterproofing. As a general contractor I know the difference between quality and shoddy workmanship. West Coast's crew was meticulous, efficient and knowledgeable. They always showed up on time and they took their work seriously. I couldn't have been more pleased read more

WC Deck & Waterproofing did an outstanding job at our condo building from start to finish. The entire team was a pleasure to work with and extremely helpful in executing the complicated process of restoring and waterproofing our twelve balconies and four rooftop patios, (many that were leaking into the condo units below them), and also the rear of building concrete and foundation. The team includes Business Owner, President and Licensed contractor Franklin Castillo, President of Operations Luis Aguirre, Foreman's Esvin Orellanna and Marcos, and Project Manager's Kimberly Paz, Suany Caceres and Massiel AguirreI. They provided courteous, professional and prompt service and would often go the extra mile to meet our HOA's individual needs. Any issues that did come up were handled promptly and professionally. They provided timely communication and updates and were very knowledgeable in handling all the different construction needs of our project. They also worked very clean and the pricing was very good. The balconies and rooftop patios and new concrete and foundation look absolutely beautiful and most importantly, no longer leak into the units below! All did a fantastic job in every aspect and our HOA could not be happier and we highly recommend them!!! read more

This whole team is great! I had a leak on a deck that sits on top of my garage. The deck had been repaired twice before (not by West Coast) for leaks. They came out and explained why previous repairs did not work and what the best path options were for my situation. They offered great suggestions and ultimately helped me arrive at a solution that was within my budget. The workers were great onsite. They were respectful and cleaned up every day, including cleaning up in my garage where errant debris landed due to the location of the work. I hope never to need their services again, but would hire them in a heartbeat if I did. Thank you Marcos C., Osvaldo B., and Alex P. read more

The entire team at West Coast deck waterproofing did a great job. They were able to complete the job in a timely manner and cleaned up after themselves. Suany and Kimberly were easy to work with and the whole process was organized and structured. read more

West Coast Deck Waterproofing did a great job on our three decks. The work crew, led by Cesar, was thoroughly professional and neat. They completed the job ahead of schedule. The workmanship appears to be top-notch. They were very concerned that we be pleased with how the job turned out. We are. Both Kimberly and Suany in the front office were easy to work with and had very good follow-up. All-in-all, a very smooth process with no surprises. read more

So grateful for the quality work and seamless process of getting my deck repaired and resurfaced for the upcoming SB 721 Balcony law. Kimberley and Suany in the office made sure everything took place in a timely manner, I appreciated the follow up from Kimberley. The Crew that performed the work were neat and were very respectful of the property. Thank you, Roberto, Chico, Antonio for all your expertise and hard work. A special shout out to Roland who kept me aware of what was to be done and the time line. West Coast Deck and Waterproofing have earned my respect and I would not hesitate to recommend this very professional and organized company. Arnie S. read more

West Coast Deck Waterproofing did my patio a year ago and they were some cracks in the areas that were done. I call them and they came to fixed it . Alex and Luis were so nice, knew exactly what to do and reassure me to call if it came back. I highly recommend West Coast Deck Waterproofing . read more

Jose and crew were incredible. My oversized deck has leaked on a regular basis since I bought my home in 2006. Every other year I have had to have someone in to repair it. Previous companies treated the cracks with filler and painted over the deck with some dreadful plasticized product. Inevitably, the surface bubbled in the hot San Fernando Valley sun and burned your feet through the shoes you were wearing. West Coast waterproofing had a complicated technique involving several layers of lathe, cement product( ? )and topped with an attractive substance that does not superheat. Not cheap but I wish I had done this years ago because it will last. Thanks, Jose and Pauli read more

Edit: The boss Franklin called me personally upon receiving my message. He explained the company is overwhelmed with a surge of proposal requests right now and they haven't had chance to update their communications. He addressed my concerns and handled the situation gracefully. You can tell he tries to do right by the customer. For that, I'm changing my overall experience with the company to 4 stars. Original review: This company is dealing with more customers than it can handle right now, and expect to wait 12-15 weeks to have your job scheduled. That's not the issue. The issue is they have not adjusted to the high volume of customers and update their communication guidelines accordingly. The inspector came to inspect our home 2 weeks ago on 9.27.23. He told us to expect the estimate in 4 days. I called the office following Monday to check on the status. The girl on the phone said it would take one week and should be done by Wednesday. I waited until Friday and still no estimate. I called again, the girl said it should definitely be done soon. This past Monday, the girl said it should be ready Wednesday (yesterday). I called a total of 4 times...still haven't heard anything at the time of this writing, more than 2 weeks since inspection. I had to put my project on hold because I was led to believe over and over again that I should receive my estimate soon. I don't even know if I'll ever receive one at this point. This is unprofessional and unacceptable. Please instruct your employees to give realistic expectation for an estimate and not stringing us along. This is a waste of time. read more

Professional and quick. My deck looks soft as butter. Very nice. The workers were friendly and professional and got it done quick.

I truly recommend WestCoast waterproofing! They did 2 decks for us during our exterior remodel and did an excellent job! I want to mention Forman on the job Esbin and his asst. Sergio for keeping us up on the progress of the work and great workmanship! The whole team did great work. I would truly recommend this decking and waterproofing company! read more

I hired West Coast Deck & Waterproofing after consulting with a total of 4 waterproofing companies. I chose West Coast based on Franklin's proposal and his expertise. He is sincere and always wanting to help. He is also easy to communicate with. When a couple of issues arise, he sent his field manager Steve to investigate the issues the next day. He and his crews took care of our leaky front/back balconies and our front porch in a timely manner. I had a great experience working with West Coast and would recommend it to anyone! read more

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Since I started using West Coast to waterproof a new deck, and subsequent re-painting of several decks, I've never been worried about their expert personnel. These guys know what they are doing. Last week, an inexplicable major leak from one of the decks saturated the wall of a room below. There was no obvious failure of the deck itself. Frank Castillo, the owner, got back to me immediately. He instantly arranged for an independent leak detector to inspect - at my cost only if the leak was not West Coast's fault. The company is AFOX. They are excellent and found the leak was the fault of the previous contractor who did not properly caulk the Facia and other things. Frank was great throughout, very responsive and calming. The billing and office staff also are extremely competent. read more

This review is for West Coast Decking Waterproofing for work completed at my home in October 2023. I would highly recommend using their services if someone is looking for professional deck installers. (They are also fully licensed, bonded, and insured so that gave me a peace of mind.) They handle all facets of deck repair and maintenance. Their aim is to provide excellent work and exceptional care and detail. I was very pleased to have worked with Franklin Castillo, the owner, who makes sure to address his client's concerns and questions about the work to be performed and any changes that may arise. He is authentic and takes great pride in running a company with 30 plus years of experience in specializing in waterproofing for both residential and commercial properties. He is great to work with! I was also pleased with the two foreman on the project - Ronaldo and Francisco. And honorable mentions goes out to Victor and Angel and Osvaldo. Even if you are not sure about hiring them, I recommend contacting them for a free quote. I had Devin come out and survey my deck and he did an excellent job! Thank you West Coast Deck Waterproofing! read more

We are pleased with Deck Waterproofing. Their employees were diligent and professional. They showed up on time and began the job as promised. We rate them highly. It did take a week to match the color of my stucco to the original shade, but overall, I wish more contractors were like them. read more

Excellent quality work with rapid, clear and professional communication. My job ended up being much more involved than anticipated due to unforeseen problems. Frank was very patient and knowledgeable regarding explaining the problems, and both Jose and Alex very clear in showing me issues and solutions. Kimberly was exceptional in coordinating technicians and communication. Overall, a very high quality company both in terms of product quality and customer relationships. read more

I needed major repairs to the Balconies and Front Porches on my 4-plex. I contacted several contractors (many of whom never responded to my inquiry) and Devin Marsh at West Coast Deck Waterproofing gave me the most confidence to proceed. Devin knew exactly what had to be done and was able to explain every step of the project. It was a lot of work. Throughout the entire process everyone from Devin Marsh (Sales Representative), Massiel Aguirre (Project Manager) and Suany Caceres (Billing) were professional and on top of the project. The crew coordinated everything with the Tenants and all of them are very happy with the results. West Coast Deck Waterproofing did a beautiful job on the Repair and Re-surfacing of my Balconies and Front Porches. They had lots of options to choose from and the cost was less than I was quoted by the independent Inspector. I will definitely call West Coast Deck Waterproofing the next time I need something done on my Balconies and Front Porches. I can't Thank them enough! read more

One of the best companies I've ever worked with. Major leak on my 2nd floor patio deck draining into my garage below. After consulting with various waterproofing firms I settled on West Coast Decking Waterproofing. They are fully licensed, bonded, and insured, but their 30 years experience in both residential and commercial was a key factor. Franklin Castillo (owner) came to survey my property with a Forman and answered all my questions and spent time explaining the waterproofing process. The work performed was of the highest quality and workmanship. They only use the best quality materials with everything up to code and standards. Shout out to Foreman Applicator: Alex and Assistant Applicator: Luis. Their attention to detail and professionalism is exceptional and a pleasure to work with. I give West Coast Waterproofing my highest recommendation. If your project in big or small, they are the one to call. read more

Do not use these guys. They don't know what they are doing. We hired WCD to completely redo our deck. They seemed professional and we initially thought they did a good job. Then the rain came and we noticed lots of pooling. They were supposed to reslope our deck as needed, but they didn't do any resloping. They honored their warranty and re-sloped the problem areas at the same price as in our contract. We told WCD that they should remove our AC unit to make sure it was done correctly. They promised that they did not need to remove the AC and even specified that in the contract. Well, now there is new pooling behind our AC. These guys didn't do it right the first or second time. Now we are stuck with them since they have warranted our deck for ten years. So let's hope they can do it a third time. Don't make the mistake I did. Go elsewhere. read more

I updated my review from 4 to 5 stars. After having the deck for a few weeks now, it has performed with no issues. With the light rain, there were no issues with the water pooling very long...with the sun, it evaporated in a few hours. Again, customer was great and the contract details out any incremental costs associated with leveling and plywood replacement. read more

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I had them redo my 20 year old decks that needed updating due to age and some minor leaks. The old travertine was removed, a few small squares of plywood were replaced and the new deck surfacing was laid down. Overall, I'd probably use them again, however, I wish management was more involved in the day-to-day process and supervision. Seems like they are understaffed - 2 days workers did not show up. Once due to "car problems" and a second due to no reason - I had to call to find out why no one showed up. I also had to point out the stucco finish was wrong (rough done instead of smooth) as detailed in the contract. It was corrected but caused another 2 day delay. Minor door fit issues were fixed after I noticed them. And, after they left I had to remove about 1/4 inch of stucco/ grinding debris from my sliding door track put it back in place... management should identify these issues - not the customer. My biggest issue - THE DUST. Pros: * Accurate Pricing * Pleasant staff (estimator, workers and phone) * COVID masks at all times * Quality deck work * Many color and surface options. Cons: * Inaccurate time to complete - 3 day estimate took almost 2 weeks... * Dust! Grinding while keeping doors open is a mess. Had to pay my cleaning lady double to clean. * Senior management doesn't inspect work - it's up to YOU to catch errors like wrong stucco finish, door closure fit etc. * Last minute cancellations (worker shortages?) At the end of the day, I can live with a dirty house and minor fit / finish issues to get my decks back in shape. read more

I called West Coast Deck and Waterproofing for an estimate on my upstairs Master deck for dry rot repair. They estimator came out in just a few days. He was very knowledgeable and his assessment of my situation was excellent. I liked the way he explained the work and the schedule. The crew was excellent and on time better yet the work work was exceptional, For deck repair and water proofing do yourself a favor and give them a call. read more

If your looking for a company with expertise in waterproofing or decking. West Coast Deck Waterproofing is the company to go with. The foreman Francisco and Assistant Foreman Fernando are professional, great at communicating, and well informed. The crew is super efficient and professional, not only did they complete the project in the time frame discussed, the final results surpassed our expectations. I highly recommend this company and will be contacting them for any future work. Thanks again West Coast Deck Waterproofing and Mr. Franklin Castillo. read more

call around for other pricing. this place was more than double the quotes i received from other equally qualified companies. 90k was my approx quote compared to approx 35-4 from others. and i checked each items and detail to make sure it was a fair comparison. i even asked the rep at west coast deck to tell me what in the estimate was different and why was his quote so high. i received of course the same bs and empty response you get when they have no honest answer which is "we are not the cheapest but we guarantee our work". i told him that everyone else guarantees work so i'll go witht the others and save 50k. read more

Franklin the owner is very knowledgable. You'd be surprised with how many Decking people out there that cannot provide a straight answer. They were also very responsible. They came out 2 more times after the completion of the job, because the top coat wasn't to the client's satisfactory. We will definitely be extending warranty with them in the future. read more

they did an outstanding job on our backyard! I couldn't ask for more. if I had to summarize their work, i would use quick and efficient! i am very pleased with the result! read more

West Coast Decking & Waterproofing - Waterproofing Near Me - Paramount, California

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Great company to handle your deck needs!!!! Since buying our house 5 years ago, we knew our deck had to get major attention. This past rainy winter made it a priority. WCDW was highly recommended to me by a general contractor I've used for 22 years. When I found out how long WCDW has been in business and saw the very comprehensive (and well priced) estimate together with the warranty, I was sold! Every step of the way, there was great communication with Frank, Suany and their staff. The job was completed timely, professionally, beautifully and suggestions for some re-engineering for better drainage was much appreciated. We no longer will dread the CA rain! Thanks, WCDW! read more

Wonderful experience. I felt taken care of from start to finish. I had a half dozen waterproof companies quote my deck, but i knew instantly that West Coast was my choice. I would be happy to vouch for this company. If Frank the owner was to call and ask me to speak to a potential customer i would gladly. They are such a group of pros from the secretary , to the installers, to the owner, etc. I am so happy that I hired these guys. A deck, as cool as it is to have, is such a vulnerable part of the house. Its so critical to spend the money and do it right. These guys will. read more

I absolutely loved the quality of service that West Coast Deck Waterproofing provided. From the friendly, highly knowledgeable and honest owner Franklin, to the great customer service provided by the accounting department and Suany, to the very professional onsite team members, Marcos and Carlos that worked on waterproofing my stairs, their work ethic was impeccable, clean and detailed- they even finished ahead of schedule and it looks great! I am beyond satisfied with the service provided- I highly recommend this company. read more