Went to test drive one of their cars and the sales guy brought the keys out and handed them to me. He asked, "Are you going to finance, do a trade in or pay cash?" I said, "I'm here to test drive the car, we haven't even decided on a price yet". He said if I couldn't answer his question, I couldn't test drive the car. I handed the keys back to him. What would you do? OH, and when I first went inside the office, it smelled like someone had just taken a bong hit. read more

Just bought a car, Mike Pecina was our salesman. He greeted us with a smile. I wanted an Audi S4 but the one he had wasn't quite right. He suggested we look at an A3. We drove it and it was great. He came in early on a Monday so we could take it to our mechanic. There was no pressure just a honest conversation. We bought the car and love it. Ask for Mike Pecina. read more

Disappointing customer service/sales. Was sitting down inquiring about a vehicle, another couple walked in who apparently looked more affluent or more serious about purchasing, and the salesman literally stopped what he was doing with me and walked off to help the other couple. I had 10k in my purse. I was ready to purchase THAT day. Now I'm soured on even purchasing at all, and will most likely never purchase from a used car lot. This guy was the epitome of "used car salesman". They lost a customer. By the way, I was the short girl with dreads. You may find this surprising, but I make very good money and was out car shopping that day for a second vehicle. I was ready to purchase from you but you had no interest in me and I can only assume because you didn't see dollar signs. You walked me and I will not be back. read more

Would never trust this dealership after selling me a car with a bad title they said they didn't know but who's that reckless when it comes to dealing with thousands of dollars? My fault I forgot to use carfax it's for places like this. read more

I visited West Coast AutoWorks last week to check out a car, but didn't drive it at that time. I called back this week with a couple of questions. I told the guy that I'd see him in a couple of hours for a test drive. He then tells me that I'd have to work a deal BEFORE I got a test drive. What's up with that??? I'm a 50+ y.o. adult CASH buyer who showed up with my wife to look at a $14,000 car. I didn't even ask to drive it the first time. I called a week later. I have insurance, he knows I've done research on the model and knows that I just drove the same model at a competitor down the street! I'm not an impulse tire-kicker or a kid looking for a joy ride. My wife also just reminded me that she saw torn up cars in the back. She also commented that she was uneasy about the general condition of the place. Ask right away if the car you're checking on has a rebuilt or salvage title. The one I looked at did, even though his online ad said "this gem is in perfect condition." So don't expect his ads to be accurate. read more

We finally found the car we always wanted 08 Acura TL w nav fully loaded w low miles, well turned into a huge money pit w no help at all from west coast after a week of driving to and from work check engine light came on after weeks and hundreds of dollars of trying to figure out the issue turns out it had a blown head gasket for quit some time they tried putting blue devel gasket fix to get by enough to sell the car and not too mention the warped break rotors so now w a bad motor bad breaks I'm stuck w not only a 13,000 dollar broken car but I'm gonna be out my pocket to fix the broken car they sold me shady dealer or shady mechanic either way sucks for us I'd never recommend these guys and If u do but from them take it to a machanic for a major check up first read more

Lies over the phone to get your down to the lot, then change the terms. Sarcastic as all hell. NEVER NEVER go there, the car we looked at wouldn't even start, wow. read more

My wife and I are looking to purchase a corvette. We found one that fit our criteria at West Coast auto works in Edmonds Wa. about a 3 hour trip from our home town. We got to the dealership, test drove the car, and returned to discuss price with our sales person Thales. We told him what we would be willing to pay, he talked to his manager, who said we were in the ballpark. This was on a Sunday. On Monday morning, I called a local auto repair shop and made an appointment for the following Thursday to have an inspection completed. I informed the dealership and all was fine with them. I arrived on Thursday morning and spoke to the manger who told me that they were firm on the asking price ($22,995 plus tax and license) even though I had a commitment of a different price the Sunday before. I said provided the inspection didn't identify any major issues I would be willing to adjust my offer. The agreed upon price on Sunday was around $20000, the manager told me the the price would be $25,500 and they wouldn't budge. The manager told me that they only honor prices confirmed Monday they Friday. After a bit of discussion, he told me he would be willing to drop the price $100. He also said that if I didn't like it, there was no reason to have the car inspected. As you can imagine I was beyond mad. I left, never to return. If you're in the market for a car, I urge you to not go to these people, they are not honorable and don't stand behind their word. Buyer beware! Go anywhere but here. I only gave them one star because I was forced to, I would give them a -10 if at all possible. The minute they knew they had someone offering full price, they should have called me to inform me so I could have saved myself a trip. read more

This place is amazing. They let me drive three different cars. Everyone there was so nice and worked with me to set up a deal. Unfortunately, the deal went through as I could no longer raise my price, and they could not lower theirs. But, everyone there was so nice. You don't need to be intimidated when you come here. read more

DO NOT PATRONIZE! Dishonest, false advertising, unprofessional are a few words that come to mind. After wasting an entire afternoon in their sales office waiting for them to make an offer on my trade-in, I returned home only to find out that they had lowered the price of the car I was interested in by a thousand dollars that very day. So they were actually offering me a thousand less for my car than they were letting on. Then I found out they didn't return my vehicle registration with my other documents, and I live 2 hours away. Not only have they not mailed my registration back to me as they said they would, they also did not offer to check for it's whereabouts when I called to inform them about it. The manager said I could just go to the DMV and buy a new one if it's lost. So I did. Shady and shoddy. read more

The guys here are so personable and inviting! They helped me feel valuable as a customer and eased my mind with a quality purchase! Thank ya'll so much! Definitely recommending them to all of my friends and family! read more

Read this: 0 stars! Do not buy a car from this company!!! Owners are scam artists. Claims of the car being well Maintained we're false. I checked the oil and it was pitch black and gritty. Salesman said the owners don't care and won't change the oil. They won't invest 40 bucks to change the oil I wonder what else they are skipping? Salesman told me I just wasn't the right buyer because I knew about cars. They are hoping for uneducated people to come and purchase there piece of crap vehicles. They were selling a rebuilt title car for the same price as a clean title! To top it off he nearly bragged about how he would sell it. Someone will buy it that really wants it. Hoping to find someone that is so interested in the car will hopefully overlook it's a turd on wheels. I am a car fanatic and have only Stumbled on a few sleezy dealerships like this. Salesman knew nothing about cars and used all the classic car sales things. Tried to tell me the manual version was rare when really the manual version was made more then auto. Also told me the car was a hell of a deal when there are cars with less miles and a clean title for the same price. Absolute embarrassment to the car community. read more

I went into the dealership with my daughter to look at an Audi Q5. The car was very clean and drove great. When we arrived they just gave us the keys and told us to take the vehicle for the test drive. Came back and wanted to purchase the vehicle. The purchase process was slow, but they were great to deal with. Hopefully the car will be great for her for years to come. read more

Went to go pick up my plates and got hit with a hidden fee. I said "the deal was out the door" that's what the sales person and I agreed on at time of purchase. I said fine gave them my card and said "this is bullshit but fine" sales manager Marvin Roric then got in my face with no mask on (not one sales person was wearing a mask) Mask order in place. And tried to start a fight with me. His co workers told him to calm down and he then followed me outside and continue to escalate the situation in front of my wife and kids. He reeked of alcohol. He said me saying "this was bullshit was disrespectful and then proceeded to insult my wife. In front of our kids. This behavior is not acceptable. He should be ashamed and save his Friday night drinking till after hours. "Out the door" is not the deal with them. They agreed then charged me when I went to get the plates for licensing. When I purchased the car the tax and licensing was in the "out the door" agreement. Then when I went to get the plates after having the car a month they pulled this. read more

I'm not the type of person to complain online, but there's a first time for everything. I am a mechanical engineer that was looking to purchase a vehicle, and I was interested about several vehicles at West Coast Auto Works. When I got there, the first vehicle (a manual Honda CR-Z) smelled like an ashtray and I told him that I was not interested (he tried to tell me it was just "musty" from sitting). The second vehicle, a Hyundai Veloster, was much less dirty, and I told the salesperson, Steve, that I was interested in test driving it. He then proceeded to tell me that I NEEDED to be approved for financing first, because "they don't let just anyone test drive without financing." I was taken back by this. I left as politely as I could. NEVER before have I been told that I'm not allowed to test drive a vehicle. Steve - if you're reading this, great job on losing a sale. You are the worst salesperson I have ever met and the rest of the reviews I've read online don't surprise me at all. I will NEVER purchase a vehicle from this lot. read more

Run Away!! Knowingly selling cars with major issues! My husband and I went in to look at a car. We really liked it, was very clean and they told us it had no known issues. My husband has had bad luck in the past so we put into our contract that we could return the vehicle if an inspection showed any major mechanical issues. Thank goodness we did! Mechanic inspection Monday morning showed a leaking transmission and engine. When we went back that night they asked to see what the mechanic found. We showed him the paper work and as he was reading it over out loud he said "Found some issues with the engine which we knew about" and kept reading. Apparently they knew the car had engine issues and did not disclose that to us at purchase even though we asked if they had noticed any leaks or issues with the car. They also made the comment that they were happy to take it back because it was so clean and would sell fast. I hope they addressed some of the issues before selling this wreck to another unsuspecting family! read more

Stay away from this place! Sales people are not responsive and unfortunately have no idea what it means to be professional. That makes this place come off as a stereotypical shady car dealership trying to get over on you. In my 20 years of buying/trading cars, this place sticks out as the WORST experience I've had. (Seriously, it makes McDonalds look like a luxury restaurant in comparison). Just look at the other reviews complaining about the service - how many times can the owner keep making excuses for it? read more

Four days after submitting an online availability request I hadn't received a response from West Coast Autoworks. So I called them this morning. They said "sold that car a couple of days ago". Had they responded within 24 hours to the email I sent I would have had an opportunity to evaluate and purchase the car. Makes their email contact form useless, pointless, and very frustrating. My daughter and I are planning our personal time around looking at vehicles for sale. She inquired with her credit union about this car, provided them the specs from the listing, and received approval to purchase it. That was a waste of time. The email contact form is a failure, and lack of response from WCA a significant, negative impact on our car buying efforts. The only thing that saved WCA from receiving one star was the guy on their phone sounded sincerely sorry when I shared they had botched the email response. read more

Steve was great to deal with. I live 800 miles from the dealership and Steve took the time to answer many questions I had and was extremely helpful in completing a large percent process even before I showed up at the dealership. I bought a 2001 Dodge 2500 from West Coast Autoworks and I love the truck. The truck was in the great condition they advertised it to be. I flew to Seattle in the morning and they expedited the process to get me on the road quickly for a 13 hour drive home. I would recommend the dealership to anyone and I would feel confident buying from them again. read more

We arrived there and asked them about a vehicle and they said "Oh the keys have been lost for a couple days now." Even though we had called the previous day asking about the car?! Then we tell them we were possibly looking at trading and the guy WALKED AWAY. He said "then there's nothing I can do for you, you're wasting my time" , just turned around and left us standing there. All of the surrounding car lots are WAY better and have polite employees, I would not recommend trying to work with the people at west coast. read more

I would not recommend this place my worst enemy! Called and spoke with Frank asked about the vehicle we were interested in told him we were on our way to buy the vehicle. We got there after a 4 hour drive on a beautiful Saturday to be told the vehicle and been sold while we were on our way. Took us 7 hours to get there and home, wasted a gorgeous day off thinking we were going to get the truck we have been searching for to get there and it been sold. read more

DONT GO HERE THEYLL WASTE YOUR TIME. I went to check out a 2008 Audi S6 (An extremely nice car for my age) and all the pudgy young salesman with braces did was insult me & not take my business legitimately. He took me on a 6 minute joke of a test drive where I barely got to see or feel how the car drove, it was like when your parents let you drive around the parking lot when you first get your learners permit, & it was a giant waste of my time after I drove all the way from Graham. On top of that the car was in need of a major repair, so I can only imagine what problems the rest of their cars have that they don't tell a potential buyer. These guys are in no position to judge a buyers legitimacy because it's just a large shed with 2 grumpy old men who didn't even acknowledge me when I walked in, & the insulting salesmen who didn't take me seriously. Pudge told me it would be difficult to finance me (I'm a 1st time buyer) but I think that's more of an issue of this dealership barely being capable of having resources to accommodate its customers. Pudge did not make the effort to discover my situation, wants or needs for buying a car & suggested I look for cheaper cars, but I wouldn't have gone to look at it if I didn't have the money, it was a real D thing to say. Pudge said he would find out if I could be financed but I'll bet he just walked in the door, stood around, made some wise crack about me & walked outside & told me it would be difficult.The only thing I would buy from this lot is the business itself so I could see to it these 3 never sell a car again. read more

Horrible service. The most disrespectful service I have ever received. Not trust worthy and just a shady business. Highly recommend going any where else. read more

On 4-5-2011 I bought a 2001 mustang from a car lot named West Coast Auto Works in Lynnwood Wa. I listened to the vehicle and heard a slight knocking of the engine and was concerned. I had asked the salesmen if I could drive it to my mechanic in Marysville to look at it and he had said no that The sound was coming from the cams and it wasnt no big deal that he would go on a test drive with me and I had to have it back in 15 minutes. We took the car for a test drive and It was what I wanted. (I felt). Me being under the assumption It was a car lot and the car was 7000 dollars I felt everything would be ok. I signed all the paperwork and went to drive home to marysville. I then had noticed the rear end grinding on the freeway and also the front brakes were bad. I took it to les schwab and they told me the brakes in the front were only 20% left. I then a couple days later took it to a ford dealer and had them do the brakes and change the differential fluid in the rearend. because as I forgot to metion. I had also took it to oil can henrys to change the oil because it was so bad. They had told me I needed to change the differential fluid. now after 150 for the oil change and 500 dollars for the brakes and diff fluid changed and also a diagnosis. I then found out It needs a complete rearend and also the rings done on the engine. It is leaking a quart of oil a week. And now this is going to cost me 5000 dollars or more. Ive called the car lot West Coast Auto Works 2 times now and asked them if they could please help me with the cost or give me my money back. He laughed at me very loudly and told me to go to hell. So I have found out legally he didnt even do a safety check I even had to replace some rear end running lights. Please help me. I need them to pay my cost or give me my money back. What rights do I have? OMG THESE PEOPLE ARE HEARTLESS AND RUTHLESS ..NOT A CARE IN THE WORLD..SLIMY MONEY TAKIN FAKE SALESMEN..BUYER BEWARE..... read more

I had a really great experience buying a car here. I found the car via craigslist (2004 SVT Focus) and showed up without an appointment, greeted with a smile by Larry. I test drove the car with zero pitch or pressure. A few days later I came back and took the car down the street to a mechanic for an inspection, again zero pressure or debate. A few days after that I came and bought the car with cash. We had a civil and fair discussion regarding the price and I felt in control of the situation at all times. Everyone was very friendly and up-front and seemed genuinely concerned about my experience. This was my first time buying a car and honestly I was pretty scared, but WC Autoworks definitely made the process as painless as possible. read more

Very Shady place. Went to look at a nice looking excursion fully decked out with low miles. Priced a little high but with the additions, could have been reasonable. First thing the guy says when we get there is "oh this is the second time I'll show that one today!" (Yeah, right). Get into it, and as soon as we get in, there is no stereo. It was advertised on their website with a touch screen blu tooth enabled stereo with integrated dvd system. No stereo, speakers missing, DVD players on the headrests were falling off, half the interior lights didn't work, and the high beams didn't stay on. It had 3 grill mounted flood lights that didn't work. I took it for a test drive - guy didn't even want to see my license. Just hopped in. Asked about the low mileage, and if they can guarantee the miles are the original miles, he changed the subject. Asked about the car history, he says they don't do car fax. So ya, a lot of shady possibly suspicious behavior. I would NOT buy a car here simply because of the weird feeling you get. read more

On June 15 I bought purchased a Chev Diesel Truck from West coast. The night of the signing I had noticed the engine light was on. I was going to note this on the as is document. They wouldn't let me or my son see the computer they used to bring up the code at that time. Larry told me when I was going to make note of this on the document to, "Don't worry Bear, It's probably something simple we will take care of this." I drove it home that evening. The next day I drove it to work. As I went out to show off my new purchase to my friends, we notice that something was leaking from every crevice where the engine was. I took it back immediately and talked to Frank. ( he sold me the truck. ) " He is off for the next two days. I told him then I wanted them to either fix the truck, get me in another truck , or give me my "Piece of C...truck as they called it back to me. He came out and looked at it and told me "Don't worry about it Barry, we will take care of it for you. "However you will have to come back in two days to see Larry." I went home and thought immediately to check the oil, of which I did. I couldn't even see it register on the dipstick and I notice there was low oil pressure. ( they assured me these things run lower oil pressure. However I did see moisture....diesels oil normally shows darker than regular. I decided to drain the oil so I would know exactly how much was in the engine. I looked up how much oil a duramax held. 10 qt's. I drained out 15. Wella, I thought. I drove the truck for the next two days. I called Larry and told him I thought I had found the problem. I thought they had simply filled the truck up with too much oil. A few days later I was driving it a considerable distance from home, the oil pressure light came on. I again checked the oil and once again I couldn't see oil on the dipstick. Just moisture. I immediately pulled into a parts store and added some STP, as I now could smell diesel oil, and suspected a Fuel leak. I called Larry again. I was told they needed to get funded from the bank before they could do anything. That I needed to take my proof of insurance to them. I did this. The next day I called Larry again.....I was told he needed to talk to Matt. To call him back in again two days as he was on vacation. I came back to see them again in two days. Matt was in but too busy to talk and Larry hadn't had a chance to talk to Matt about the problem. He then told me, Take the $500 dollars you owe us for the down and go get it fixed. I told him, "You don't understand." I think it has a bad injector and they alone are $480 a piece." He again assured me they would talk it over and maybe help me out. Make a long story short I went back in and called may times the next month and a half. Their whole demeanor changed when they found out How much it would cost to fix. It alone took 13 hours of labor to install a single injector. And they suggest to replace all of them if you got into the motor that far. I don't have the dates on hand right now, However I keep a log. They kept I felt, running me around the block over and over again. I kept calling...they seemed not to be taking my calls. About a month into this saga, I went in and caught Larry. Oddly enough he said they had been so slammed he hadn't had a chance to talk to Matt yet. I again asked if Matt was in, and again he was too busy to see me. Larry told me to wait in the finance office and he would talk to Matt of which he did. He had been telling me this four or five times now.......I got up and walked to Matt's office dor. The dor was half open and they were whispering. I thought then I was in trouble. Larry escorted me out side and said Matt wasn't in the best of moods as he was having a bad day. Larry said he would talk to Matt's dad that night. I asked him then who was really the owner Matt or the old man. I was told again to come back in two more days....and to go get the truck to a shop and see what it would take to fix it. I did. I came back in again two days later and talked to Frank. Asked for Matt. I was told he wasn't in. (He was....his bike was there.) At this time Frank boldly explained that he knew what Matt was going to say to me. That I bought the Truck, " Where is, how is, and as is? I said calmly I mind you. Are you kidding me? "I have been in here about 8 times, a month and a half now only to get the run around and you are telling me this?" "I was in here and brought the truck back the very next night of purchase!" To make a long story short. The repair bill was est. 6-8K. They got my down Pym't, funded by the bank, My truck, (same year and model of truck only not diesel). and I got a voluntary repo. and nothing. They are openly nice people. But I got jobbed with a truck that they knew was bad. They couldn't help but know it!!! read more

Larry was the best! I was dreading the used car lot experience, but the first time I visited was without any sales person hovering over me. The second trip I was much more serious. The test drive was alone with a copy of my driver's license and signing a consent form. That time alone was very valuable to look over the car without any pressure. The car was phenomenal and it was all I could do to keep a straight face when it came to the negotiations. The car was already $4000 under the Kelly Blue Book value and I negotiated $700 more. The car buying process was effortless and it was by far the easiest experience I've ever had buying a car. Since the sale the car has been even more phenomenal. I got the 2006 BMW Z4 and the car has been more fun than I ever thought possible. This is the way all businesses should be run! I would buy another car from them in a heartbeat. read more

After dealing with a handful of sketchy lots around Portland, Oregon, where the salesmen were literally chasing after our car screaming out offers as we were trying to frantically leave, we decided to try WCAW. So, the wife and I drove 130 miles up to look at a car and ended up leaving with 2. Great customer service, Larry was amazing and very down to earth. Not once did we feel uncomfortable at his dealership. All pricing was very fair and he had no issue letting us take the cars for a spin alone beforehand. He also kept the rental we drove up there and is going out of his way to return it to Enterprise for us this morning. Already telling our friends to check his place out before looking elsewhere. Thanks Larry!! read more

I would be very careful with this dealership!! I ONLY purchased the vehicle because it was exactly what were were searching for and hard to find. They had if for the right price but the salesman was extremely SHADY!! I traveled from Oregon to purchase car, so far nothing major but they were not very friendly or easy to work with. I caught them in a couple lies once arriving to the dealership, so I was very hesitant on purchasing the vehicle but it did run good and despite my gut feeling we left with it because as I stated before it's a rare find. So far nothing major has gone wrong (Knock on wood) By major I mean nothing my husband can't fix, but on the way home, 20 Minutes down the road, the odometer and speedometer quit working!!! Again despite my gut feeling we kept on home, dealership was closed and it was a Saturday so it would have done me no good to turn around. Anyway throughout the ride home the odometer & speedometer would work on and off. At the lot I was told the battery was Brand new and just installed, today my car would not start and low and behold the battery was NOT new!! The manufacturer date was taken off it being a Les Schwab battery I took it to them, they have not sold that style in a few years! My main disappointment is the salesman, When I first inquired about the vehicle he said it was in his back lot and he has had it for a month, when I asked why he said because his guys did not know it what an SVT was so not being anything special it was not put out front. He informed me he was having it brought out front that day. When I arrived at the lot a week later it was out front and after test driving it we smelled oil and became concerned, we went to where it was parked to see if there was a oil stain on the pavement. (If it had been sitting a few days vs a month we would know how severe the leak) in which we asked how long it had been sitting there...the same salesman said 3 weeks, after telling me on the phone 4 days earler they had just moved it upfront! Second, after we test drove it we were speaking with the salesman and ask if they have drove it much, his reply "heck ya, it's and SVT are you kidding, all my guys were testing it out" again 4 days earlier he said it was sitting in back because...his guys did not know what and SVT was...like I said LIARS all the way around...while I realize he is a "salesman" I did not feel any honesty or integrity on his part for this transaction. JUST CLOSELY INSPECT THE VEHICLE IF YOU ARE DEAD SET ON IT LIKE WE WERE, THAT WAS THE ONLY REASON WE PURCHASED FROM THIS DEALERSHIP!! read more

STAY AWAY!! My 18 year old daughter recently got ripped off by this dealership. They sold her a car with a crack in the engine that had been welded or cemented shut. It was spraying oil all over the engine and there was water in the oil. The turbo was zip tied to the vehicle. Granted, she did not do her homework on the car, and neither did I. Within hours of purchasing it, the car overheated and we were told to bring it back and they would "fix her up". Right then I should have canceled the charge on the VISA, but I had no idea of the nightmare to come. They jerry rigged the cooling fan as it had not been working AT ALL and sent her on her way. The next day it redlined again and she limped to an auto repair shop in Ballard where they found a hose that connects the cooling system to the engine was not even hooked up!?!? After fixing that to the tune of $150, she was on her way again. The vehicle seemed to do okay on short distances at low speeds, so all was well until she was traveling to Montana and got 45 minutes out of North Bend when the turbo quit, the car overheated and she had to be towed into North Bend. The shop she got towed to was APPALLED that anyone would sell a young girl a car in this condition. She took a bus back to Seattle while we found out if West Coast Auto would give us our $$ back. NO WAY! They were defensive and said there was nothing wrong with the car when they sold it and they'd checked it over good. Baloney...I had it towed back to them and demanded they fix it. They had their mechanic "work" on it and called my daughter and said they had found a few things wrong with it and it should be wonderful now! The car continued to overheat and we decided the best thing to do was GET RID OF IT even at a loss. The first dealer she went to offered her $1,500 for it. She had paid $7,000 for it two weeks before! We got a tip from a friend to see another dealer-he was the one who discovered the crack in the engine. He felt very bad for my daughter but was only able to offer $2,500 and felt he would be lucky to be able to unload this car. She is now driving a Honda Civic Hybrid with an excellent Carfax report (we had never heard of Carfax before this horrible experience) and has learned a HUGE lesson. She lost $4,500 on this deal, not to mention the cost of towing the car twice...ALSO, West Coast Auto bought her old car for $500 and a few weeks into this ordeal I see it posted on their webpage for $3,995!!!!!! I know all the things that were wrong with her old car but they polished it up, put new tires and wheels on it and basically polished up a piece of ***p. I never knew people could do business with an utter lack of conscience and remorse, but now I do. Shame on us for not doing our homework...but shame on West Coast Auto Works for basically STEALING $4,500 from a young girl who had worked 5 summers to earn $$ for college and to buy this stupid car. STAY AWAY FROM THESE CON ARTISTS!!! read more

this dealership is the definition of a scam all the way around!! i am just so upset. i bought a car that was all dolled up to look like a steal. they tell me it has had one owner and clean car fax, and that it was a trade in, and they were making no money off me. i find out it has had 5 owners, 5 accidents, a completed lemon of tranny and clutch and that they did not get it as a trade in , but they got it at auction..9all this shows on car fax) i am highly disappointed. 2 days into driving it and financing 15k through them and this car i find out all these issues and the terrible car fax and try to get my 5k back i put down on it and larry made up this story his phone dropped in the water and thats why he had ignored my voicemails and calls for a full week. coiuncidently by the time his phone dried out i could no longer get my money back or return this car. it was not drivable, after day 2 and he made every excuse in the world why he cant help me, and i am now having to put 3k into this car i find out is only worth 6500, after i put a new clutch in it. im highly dissapointed. they gave me this story of how i was a single mom with 2 kids and wanted to give me the most reliable car and that they arent making a penny off me, and i ifind out the whole bogus story of it being a trade in and such was all a lie, and that they bought it for nearly nothing at auction, lied about whole entire car fax and accident history, and every time i called they ignored my calls. there has got to be a lemon law and a lawsuit on such a scam. im so dissapointed. who does that to a mother puttin gher trust in them?? guarenteed the reviews that gave good stars are family membors or employees. beware of this place and let this be a lesson to get an actual car fax and read the terrible history of this car by a reliable dealer after i got screwed, absolutely devistated me that westcoast showed me a fake car fax, and that there are actual people in this world like that read more

This dealership is exactly why car salesmen get a bad reputation. My boyfriend and I just showed up at West Coast Auto Works to purchase a Nissan Frontier that we had been negotiating with John and Larry on since yesterday. We kept in contact with John all day letting him know that we were getting the paperwork finalized with the bank, picking up the check and driving the TWO HOUR commute to pick the truck up. This afternoon John assured me that he "works with one customer at a time on a vehicle" and we were first in line. After arranging our schedules, packing up 3 small children and heading out on our traffic-packed journey, I called John at the halfway point to let him know our ETA. All was good and he said he would see us soon. So, imagine our surprise and absolute disgust when we showed up to the dealership to find that he had JUST conveniently sold the truck out from under us. Completely shady and unethical. This is how you destroy your reputation and make yourself look like a complete scum bag. I am going to broadcast this on every means of social media and tell everyone I encounter until I am blue in the face. Silver lining: I got the chance to explain to my daughters what bad, greedy people do and how you should never conduct yourself like John and Larry at West Coast Auto Works. Steer clear!!! read more

WARNING....these guys are total scam artists. Sleazy. i bought a "custom cadillac" from these guys two years ago. it still isn't on the road. the car is 100% not road worthy and will not pass an inspection. i was told the car was good to go and runs straight down the road at 100mph. i was told the engine and tranny were rebuilt. farthest thing from the truth. the entire front end worn out. the frame was rough cut with a tourch to allow for air bags. it has suicide doors that i was told open and close like a dream, that sag about 2 inches when you open them. the door latches were actually just glued to a piece of tin not welded. when the shipper picked up the car they did not put the hood pins in to hold the custom hood down and it blew open and did major damage while it was being transported. they told me it latched fine and they drove it 65mph down the highway without the hood pins. well upon inspection i discover it doesnt even have a hood latch in it. it has been totally removed. i guess i did buy the car sight unseen, but everything they told me about the car was a straight out lie. the car is a total nighmare that i am forced to fix as it was not road worthy to sell to anyone. DO NOT DEAL with these liars. read more