I walked in and was able to get in in 15 minutes and Julie did incredible! I am so happy with my nails they're very spring like and she even added cute little flowers! I'll definitely be back to get them filled in a few weeks! read more

West Clay Nails - Nails - Nail Salons Near Me - Carmel, Indiana

I am a faithful loyal customer. I think I have been going to Van for 7 years. She is amazing! I love the gel builder manicure and a basic gel pedicure. Newly decorated with a modern and fresh look and feel. Comfortable pedicure chairs read more

This place is dirty everywhere you look theirs dirt. I am surprised the board of health has not closed this place. They over charge you for service I had a polish to my nails yes it was jel polish 33.00! No pedicures just polish! read more

Been going here consistently for a few years, amazing quality, a set of acrylics last about 4 weeks until they need filled. I usually show them inspo photos and they're replicated perfectly every time. Prices are great compared to what i've paid at other places. It's usually about $50-60 for a full set or fill with designs. I've never had a bad experience, can't recommend enough! read more

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Honestly it was just gross. Not clean at all. Didn't want to touch anything cause it was covered in old nail polish, dust, and nail clippings lotion etc. I don't leave negative reviews often but I felt compelled cause it's a health hazard. No one seemed to want to work there. Like I was a burden being the only customer. Still had Christmas tree up for example. Just seemed like a business that didn't care anymore staff didn't care anymore. I got my nails done while all the other employees sat on their phones scrolling. Every surface was covered in products, nothing looked organized. They also just make up the price every time. It's never the same. I've come multiple times hoping it would get better, I really tried to give this place a shot cause it's so close to my house. But it's gross. Nails are just so so. The massage part of the manicure and pedicure are laughable. Just clean it up!! Take pride in your business. You wouldn't have guest in your home with your home looking like that. read more

Had a nice experience here recently. Walked right in around 3:30pm on a weekday and was seated for a pedicure right away. Massage chair was great. Nails looked fresh and nice. Prices were average. Only complaints? Could be a little cleaner and inviting inside. Most of the rows of polish were empty. And it's only been 2 weeks and polish is chipping already and usually a good pedicure will last me a month. read more

I will never go to this nail salon again. If I could rate a business minus something....this would be the business. It was my first and only time I've been to West Clay Nails. WORST EXPERIENCE I'VE HAD AT A NAIL SALON EVER. I've been getting my nails done since I was a teen and am now in my 40's. I went in for a nail dip as a walk-in. I was asked if I wanted a nail dip or manicure? I said nail dip. At literally every other nail salon I've ever gone to they've included with the nail dip service a trimming of cuticles, filing of nails, and even used nail dryer in the process of the nail dip, but not this place. Apparently it's all a la cart. You have to pay extra? The lady literally was trying to send me out of the salon with nail dust all over my hands. She acted almost offended that I said I needed to wash my hands before leaving. The owner was the person doing my nails. She was rude to every customer that walked in the door. In fact there was a couple people that not one of the employees greeted at the door. I saw one woman walk out because no one said anything to her. This place is ran down, they have rude employees, and terrible customer service. These people are just looking to make a buck not interested in building clientele. Don't waste your time or money. read more

These people are very racist I walked in wanted a fill told me no appointments till three but a Caucasian woman walked in told her 25 min . Then I went back in to ask why was I had to wait til 3 his excuse it was nobody was there to do fake nails like seriously, read more

Clean, good location. Also they sat me right down. I'm not used to a tech not really talking to me at all, but she did a great job:) read more

West Clay Nails - My nails. She was fast and made sure that I liked them. - Nail Salons Near Me - Carmel, Indiana

Okay so I never do this but they literally messed up my pedicure. I came in for a gel pedicure and he cut my nail totally crooked and was going to leave it like that until I said something. I told him it was crooked and he played dumb. I had him try to fix it but the damage was done. Then when I told him I wasn't happy with it he did nothing. I literally have been getting my nails done for years now and I would never do this. I told him he needed to at least discount it a bit since he messed up big time and he decided to blame it on me. I literally cannot believe this happened. Seriously don't come here. Wouldn't even give it a star. So extremely upset. read more

Great service at a great price! Definitely going back. It was easy to make an appointment and to schedule it after work.

I've been going here ~once a month for well over a year and I always recommend it! I specifically get dip powder and it seems like this is the only salon that doesn't set powder with a UV light (which I've heard isn't necessary for dip and I try to avoid it in general). My nails last me weeks and look great every time & I definitely suggest calling ahead and making an appointment beforehand--they can be pretty busy certain afternoons and weekends. I usually call the morning of and they can always get me in, just save yourself a drive in case they're booked for the next few hours! read more

Great place! The employees are nice. The place is clean. They actually take time on your pedicure, very relaxing.

They are very fast and very polite! I love coming here on my lunch break as I don't have much time in my day.

Based off of a co-workers rave review of West Clay Nails I decided to pop in (without an appointment) on my lunch break. I was immediately greeted, seated and handed nail colors to choose from. I selected my color of choice and the dipping began... The atmosphere was quiet with spa type music slowing putting me to sleep... it was the relaxing moment I needed. I was in and out! I had time to pick up my dry cleaning, run through a dive-thru for a quick bite and head back to the office all within an hour! My nails turned out great! I'd definitely recommend this location. read more

West Clay Nails - Popped in on my lunch break for dip! Absolutely LOVE my new nails!! - Nail Salons Near Me - Carmel, Indiana

Not the quality or customer service I am used to receiving from this establishment. The last couple times my toes have looked and felt horrible and they didn't care when I tried to speak with them about it to try and rectify the situation. He continued to look at his phone while I was trying to speak with him. Never coming back. read more

I have been coming here for many years I love the employees they are so kind and helpful, the service and quality is very good and worth it. Not expensive at all for great quality. Very clean salon as well. read more

In case Van is busy with another customer try her sister Julie who does amazing work! The guys are usually in the back doing pedicures they do good work too!! read more

Very bad customer service. I would not recommend. The attitudes and rush jobs just to get to the next client is very unprofessional. With the money people pay to get their nails done you'd figure they would want to create a lovely experience. read more

I'm new to the area and came on recommendation of a friend whose nails are always beautiful! This is hands down the best nail salon I've ever been to. I was so happy with how clean the salon was, they even opened the new, clean nail supplies (cuticle pusher, nail trimmer...) in front of me. The employees weren't too sociable but that's exactly what I was looking for. I asked about scheduling my next appointment before I was done because I knew halfway through that this is my new go-to place. I attached pictures of the result (hand on the wheel) compared to the inspiration pic I showed them so you can see how they do with designs! read more

West Clay Nails - The results of the nails (gel polish) - Nail Salons Near Me - Carmel, Indiana

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After waiting for over an hour and a half I was rushed into a 20 minute full set/manicure/massages. The woman next to me was giving me eyes of "have you been here thus long too" and told me she's never returning. They are extremely under staffed and take on more than they can handle. ONE lady was going manicures to FOUR different people. This was the most horrific place I've ever gotten Arcrylics from. I came in, showed a picture and got NOTHING similar to what I wanted. The lady was incredibly aggressive with the hand massage, made me bleed from cutting my cuticles and after asking her why they're uneven she proceeded to do my nails. I called when I got home to see if I could get a refund or a reshaping/repainting and they told me they don't do refunds and would charge me more for reshaping/repainting. The manager is INCREDIBLY unprofessional, the place is HORRIBLE, the job they do is DISGUSTING and the vibe is anything but relaxing. If I could give a place 0/5 I would because i have never felt more humiliated in my life. Edit: I got these done on a Friday and they had ALL chipped/broken off by Tuesday. Super poor quality. read more

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She cut my cuticle,proceeds to get rough w/my other nails after laughing.She gets an attitude.Roughest pedicure of my life.The girl then puts rubbing alcohol on my cut and laughs.Very odd and uncomfortable vibe.Wouldn't recommend!!!! read more

West Clay Nails - Cut my cuticle.roughest pedicure EVER. She was rough on all nails and rude. Very odd and uncomfortable vibe. - Nail Salons Near Me - Carmel, Indiana

This place has gone drastically downhill. The past three visits I've had the same guy doing my pedicure. He never clips the nails short enough every time and this last time, he didn't even paint the full nail. I will be looking for a new pedicure establishment. read more

West Clay Nails - Didn't paint the full nails! - Nail Salons Near Me - Carmel, Indiana

My daughter told me this is where she comes so i thought i would give it a try and my first impression was the owner Van asked me my name and i thought that was nice because a lot of times the ones doing your nails won't even talk to u. I got a new set of nails and a pedicure and they were quick amd did an excellent job i must say i will be back read more

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I had an awful experience here. When I got there, they were starting to get a little busy and the lady doing my acrylic set started rushing which is already annoying but at least do a good job... I told her I wanted them really square and I showed her a picture that she barely looked at and was just like "yeah yeah yeah square". She starting doing my nails and did not do the shape I wanted at all. She was just basically rushing through the motions. Because she was rushing, when she was filing my nails, it actually was hurting me to the point where I had to pull my hands back and tell her she was hurting me! Smh. And when I told her that, she just rolled her eyes. Luckily, the pain stopped lol. I get that they are busy but if I am paying $45 for my nails, I expect to be treated nicely and also be satisfied with my nails when I leave! Needless to say, I was not happy with the shape because she did not give me what I wanted. I didn't even want to bother telling her to fix it or make them more square because I didn't have the energy. Lol. I definitely wont be going back! read more

This was the best basic pedicure I've gotten in a long time, maybe ever? $35 got me a nice sugar scrub and lotion massage. They have OPI which I appreciate. I think that strip mall pedis are so hit or miss so felt compelled to say this is one of the good ones if you're looking to get your toes looking sandal ready. They also offer option to tip on card which not everywhere does. It was clean, solid, and reasonably priced for the service. Will be back! read more

This nail salon's service is average on a regular visit, but I was greatly disappointed when I visited the salon for a Special Classic Spa, which according to their website is listed as a $35 service. Much to my surprise, I was told by the gentleman who serviced me that the service is actually $38 and that they would not honor the website price. Three dollar difference would not break the bank, but it's the principle behind it all...why not save a customer and honor your website price? On to the next salon! read more

West Clay Nails - West Clay Nails website - Nail Salons Near Me - Carmel, Indiana

Horrible customer service. They are never open on time and when I go they always seem so put off that I'm there. I called to ask their hours while people sitting in there with no customers and they didn't bother to answer the phone. read more

Worst place very unhappy they said one price and you end paying more plus the work ton's off polish I don't recoment this place at all

I did not have a friendly technician. She never gave me direction on what she was doing and had a lot of attitude. I definitely felt like she seemed bothered by me coming in and wanting an acrylic set. Won't be going back. read more

West Clay Nails - Nail Salons Near Me - Carmel, Indiana

Loved the Salon when under previous management. While the new salon is beautiful, my experience was sub par at best. The water for my pedicure stayed tepid and my feet still look like they require a pedi. The nails are mishaped some round and some square. :-( My search for a salon will continue. read more

Been coming here for several years. They are efficient and very nice, but the last time I was there, the place looked like it could use a good cleaning. The instruments were clean, as was the bathroom, but the surfaces at the manicure tables and the gel dryers have seen better days. Also, they were out of towels at the sink. I'll probably give it one more try, hoping this was an off day... read more

This nail salon was extremely dirty. There is definitely mold growing around the sink area. Board of health should come in for an inspection. read more

In town for one night and wanted to get a fresh dip manicure. I did the the dip French Manicure and it was amazing!on pVan was so nice and her work is amazing! read more

The girl here is awesome! The only downfall is that she's the only one that does dipping nails. If you come in definitely call ahead to get a time frame. She does awesome dip nails read more

West Clay Nails - Nail Salons Near Me - Carmel, Indiana

They were very friendly, efficient, and more affordable than I expected. Good place to hide out while your husband is making a "quick stop" at Home Depot. read more

I'm happy to say that I am always satisfied with the service that I receive when I go to West Clay Nails. The salon is clean and sanitation is a priority and clients are treated respectfully, in my experience. If I want to chat, they oblige; if not; no problem. read more

I stopped at West Clay Nails for a last minute pedicure, and I'm glad I did. I was seated immediately, and the technician got right to work. For less than $30 plus tip, I got a basic pedicure plus massage with sea salt and lotion. The tools were clean and not shared, which seems like an obvious but a bit of a problem in Indy Metro. The only thing I wasn't crazy about is the lack of attentiveness once I was moved to the dryer. Other than that, it was fantastic. Definitely recommended. read more

Fantastic service and quality of work. Friendly staff! I highly recommend to this salon for your nail services. You won't be disappointed!

Highly recommend this nail salon. I happened to be in the area and Googled it to check first before going in. It had several good reviews so I chose to get a gel fill with cat's eye polish and designs. The tech was a female and did the best I could have asked for. She knows her nails!!) They had a great personality also read more

West Clay Nails - Nail Salons Near Me - Carmel, Indiana