If I could give rating in minus I would have done that. I called at 5:54pm asking if they could do a new set and just toe nail polish for me, guy answered the phone and said yes. I walked 7 mins later and was asked to choose the color. Mindy started doing my nails and was not very pleased with how she was doing it but that was ok coz everyone does it differently. She asked me to go to wash my hand when she had not buffed my nails properly (even after asking her 3 times), so I asked her to let me just do it myself. She walked away and 2 mins later guy name Tony came up to me to do my nails. I was shown the chrome colors and I chose the silver color from the pallet. Little did I know they didn't know how to do chrome. They kept asking what color base I need, I told them I don't know what color base goes underneath to get the color they showed me. I asked the guy to do the toe nails with the same color and he responded very rudely and in a loud rough tone that he can't do it, he wants to go home. Mindy was sitting right next to me doing someone's nails. Shamelessly she ignored the situation. Now I didn't respond back with anything thinking he probably had a bad day or something but I was embarrassed the way he went loud on me.
They he started doing my nails roughly and I him not to do my nails. I asked Mindy why she left me and started doing someone else without saying a word to me. She said I will paint your nails. Now I sat there waiting for her to finish the customer she was doing.
Once she was done buffing the nails for the other lady, she started painting my nails and politely I told her that the other guy was very rude and disrespectful to me, it's not a nice experience. She ignored me, I asked her if she is even listening to me. She said ya what happened, I was shocked her response. Before I could say anything back, Tony again yells from the back that they close at 7 and he wants to go home. He was ridiculously rude again, and that's when could not take it anymore. I asked him why is he yelling at me and why he is not telling the other lady who is getting her nails done, his response was, coz she had appointment she can stay. What the F**k is that!!
Now when I came here to write the review, I found out that Mindy and Tony both are the owners. How sad that they running the business with such shitty attitude.
Now I'm about to pay, and the lady charges me $75 for new set and gel nail polish when they have prices written $50 or $55.
I didn't make a big deal and walked out never to return again.
I'm shocked how they are still in business. read more