Overall both our transactions went well. No pushy sales. Will S was my salesman for this last bike…read more Knowledgeable and not the hovering over my shoulder while I perused the store. They will be my first choice when I go to buy another bike.

I contacted Fuel PS through Cycle Trader for a quick quote on a used bike but also as a test to how…read morethey do business. Ian responded with ridiculously long canned text w/way too many emojis and a pushy request to CALL to speak to him all before I had even made it clear I was a real human. Via text I asked for a breakdown of price, tax, title fees, shop fees, etc. Ian made it clear again that "it works better if we talk on the phone" but sent some of the info I requested. Bike price: $8000, Shop "Reconditioning fee": $199, WI sales tax: $440, WI Title Fees were not listed but the total out the door price was "around $9200." Do the math: $1200 over the listed price ... So shady. I have seen this before at other Powersports dealers (Fuel PS, Action PS, and Cedar Creek Motorsports are all owned by the same company) who list a price that is nowhere near the out the door price to get you in the door or on the phone. "Recertification Fees or Reconditioning Fees" that are overpriced fluid changes. Padding the back end of the sale under the vague phrase "tax, title, and fees" to the tune of 15% might be common practice but it's shifty as hell. I thanked Ian via text and ended it with STOP and instead of taking the obvious hint he called (to the same # he had been texting to) and left a message stating that he had provided the info I requested as though now I owed him a phone call for the trouble and insisted I call him. I work in sales and this sort of breathing down your neck, high pressure sales technique is a great way to make good, smart customers never come back. Yuck. No way am I buying from these guys. Read the Yelp reviews! There are LOTS of them with very similar criticisms. 1/2 of the responses from Fuel PS to these reviews state that the person(s) responsible for poor service etc. have been fired...NFW they have fired 25 people over the last five years. I just don't buy it ... and neither should you. : )

The people I talked with at Cedar Creek Motorsports were very professional and very helpful. I feel…read morethat my business was important to them and they handled it with professionalism in a fast and efficient manner. I absolutely would work with them in the future.

I'm writing this review based on both my own and my husband's recent experiences. We've both made…read moreseparate purchases from Cedar Creek Motorsports over the last few years. The showrooms are impressive--stocked with a wide range of all the latest motorcycles, ATVs, UTVs, pontoons, dirt bikes, snowmobiles, and jet skis, as well as a solid selection of used inventory and riding gear. My husband has purchased several quality helmets, gloves, and accessories from here. Our Vehicle Purchase Experiences: * My Husband: When he was interested in seeing the used motorcycles in their showroom, it took multiple emails and texts before he finally received a response from a salesman. After he was finally able to communicate with a salesman, visit the showroom and decide on a bike, closing the sale was quite the lengthy ordeal. I think from start to end, from the time he walked into the showroom. it was almost 6 hours before he was all done. A little over a year later, he received a promotional email (from the same salesman who sold him the bike) about trading it in. He replied with interest but didn't hear back for weeks, despite following up by text several times. He did have some back and forth talks with the salesman but frustrated, he ended up trading it in at Fuel Motorsports in West Bend, where the process was much smoother and faster (in & out in less than 2 hours). * My Visit: I went in to see a used scooter listed online at a good price by one of the salesmen at Cedar Creek. We were greeted promptly, and after inquiring about the scooter, shown to the pre-owned showroom where it was. However, when discussing the price, the in-store price was around $500 higher than what was listed online. After I showed the ad I saw on my phone to the gentleman, he said something along the lines of "well, I don't know why he'd list it cheaper", which gave me the impression that maybe the online listing was done in error or it wasn't communicated correctly within the sales team. They honored the lower price, which I'm thankful for, though after that interaction, the vibe kind of shifted downward a bit and I felt awkward the rest of my time there. Despite paying in full (no financing or trade-in), the purchase process dragged on for close to two hours, with our salesman gone more than he was present. I understand certain aspects of the transactions take time (I'm well versed in vehicle sales) and that the salespeople are busy juggling multiple things at once, but lack of communication and interpersonal skills don't help build a positive and trusting relationship with the customer. Overall: Cedar Creek Motorsports has a great selection and decent pricing, but communication and efficiency can be hit or miss. If you're really patient and do your homework, you can find good deals--but don't expect a seamless experience. I will add: Each time we've ever gone inside Cedar Creek, everyone we've interacted with there was always pleasant and nice. The sales staff are knowledgeable, friendly, and do acknowledge you even if you're not working directly with them.

Purchased a Quad for these a-holes all was good until the sale was made, they didnt do the work I…read morepaid for or stand behind there work, I had a problem with my Quad they told me to come pick it up because they were busy and my machine never got fixed if you buy anything from these guys you are a fool they do not stand behind there products

I had been looking for a Vector XTX for about a year.. no one in the New England area had one.. I…read morefound a few out in Wisconsin.. After talking to them I found Dave the owner at Sheboygan Yamaha to be the most knowledgeable,helpful and best salesman out there. Over the phone I could tell he was the guy to sell me what I needed. I drove out 1200 miles to see him and buy the machine. Out there he got it ready very fast (one day) and had the best experience yet in buying snowmachines in my life.

Recently had the pleasure of working with Phil at Pleasant Valley Auto Body…read more While driving my car, my wheel well cover shredded and bumper came loose. My wife took the car to a local tire/auto place, and when they found out that we had a particular insurance, quoted us $725 (just above our deductible) for a new bumper, new well cover, and a host of other things. Thinking ahead, she went to Pleasant Valley for a second quote, where Phil told her that the bumper needed new clips and the well cover needed to be replaced, for a grand total of $80. Tires on second car were starting to slip on snowy roads, went back and had it checked out. Found it could wait another two-three months as tread level was still above half. Got tires replaced anyhow when a leak sprang up, and again Phil was happy to use tires ordered from the internet (even though his tires were the same price, but would take an extra day to receive.) In the three times we've gone to Phil, he's been exceptionally helpful and honest, which is rare in his line of work. A shop not just trying to make a quick buck, don't hesitate to take your car there.

I was extremely pleased with the quality of work and customer service at Pleasant Valley Auto Body!…read moreOwner Phil was a pleasure to work with and did an excellent job of repainting the hood of my car. He also buffed out the keying scratches on both side panels of my car. Between the re-painting and buffing, my car looked like new! Best of all, his fee was $400 less than the quote form the dealership. I highly recommend Pleasant Valley Auto Body!