Okay, so, this morning I was visited by another Knight of the Round Table from this wonderful…read moreestablishment! I swear these guys are amazing! If your car has to break down, these are the guys to call for help! Sir Tony came out with a battery for my car this morning! He responded with the AAA service so the battery was installed at my garage at home -- which was great because the car was dead AGAIN! No stress for me because Sir Tony was just as pleasant after professional as Sir Dave. He laughed and talked and made the whole situation seem like no big deal! It was nice to be able to trust these young men with my car, my home, and my safety. I felt like they were going to do what they promised and deliver high quality products. I would definitely use Main Street Towing, West Bend again. In fact, I may look for them to become my primary mechanics! These guys were clearly raised right and taught the kind of manners that put old school customer service a high priority! It's so refreshing to see people working hard to earn the confidence of the public. I was happy to do business with this Company and will highly recommend them. They are consistently professional and their expertise makes them stand high above the rest! Sir Tony, I'd dub thee a Knight as well!! Thank you!

Had to get a jump for my diesel Jeep - apparently it didn't like the negative windchills the past…read morefew days. Went through my insurance company for roadside assistance for their services. Was contacted within 15 minutes of submitting to my insurance company - and Jeep was jumped within 30 minutes of submitting initial request. Quick, simple, and within minutes I was on my way.

He's a good worker and get the job done and good and far prices love this place of businessread more

Every now and then, a girl needs a guy to ride in on his trusty steed and play the role of Knight…read morein Shining Armor. Tonight, was that night for me and I'm glad that Dave answered the call! He drove all the way to Grafton in his big Green Steed to save my hide and I have nothing but praises for his professionalism and expertise. Let me explain ... Against my better judgment, I drove 2 miles to Costco tonight to exchange some Cashews. I should have walked because I needed the exercise and it was time to take my Service Dog out for his last walk. But noooooo, the lazy lady in me decided to drive because I was craving a sweet treat and could only get it if I took the nasty Raw Unsalted Organic Cashews (I bought last month) back to exchange them for something yummier (preferably chocolate) -- LOL. Everything was going fabulously. Costco didn't even give me a hard time about not having a receipt. The exchange went well and I controlled my instincts and got healthy snacks instead of chocolate. I was feeling all victorious and decided to go home and walk the dog through downtown Grafton. Then, it happened. I tried to start the car and got NOTHING! I called AAA and after puttering around with a stupid BOT much longer than anyone should, a human ordered the tow truck from Bob's Main Street Auto & Towing! I was told it would take an hour but in about 30 minutes, I saw the big green steed powering through the parking lot toward me! I happily waved it down and out jumped my knight -- Dave! Dave came over and introduced himself. He got the keys and checked the car. He declared he could probably get the car started and got busy. After a quick assessment (on-site), he let me know that the battery was dead. Even though the lights were on in the car, the battery needed charging and probably should be replaced. I was able to drive home and he will help me get AAA to send a battery replacement tomorrow. Dave was so pleasant the entire time. He was all business but very human about the whole thing. He was the type of human being that I was happy to interact with -- polite, willing to help, patient, and empathic. It's nice that when I was feeling a little harried and kind of jumpy to encounter someone confident and reassuring. He made me feel safe and like I would get home without any unnecessary drama! I'm very grateful to have met Dave and his trusty steed tonight! I hope to never need the service again but if I do, I sure won't hesitate to call directly or ask specifically for Dave at Bob's Main Street Auto & Towing. Thanks Dave! If I were a Queen and had a sword, I'd Knight ya, man!!!

We were broken down in the middle of nowhere. Code 3 Towing kept us informed and arrived promptly…read more I would recommend them to anyone

I would not recommend Code-3 Emergency Roadside Services based on my experience. The technician,…read moreJason, was rude, condescending, and unprofessional throughout the service call. He was unable to remove the lug nuts from my vehicle because he did not have the proper tools for the job. Instead of explaining the situation professionally, he became frustrated and directed his attitude toward me. At one point, he said, "You know what? I don't have to be here," and then left without resolving the issue or offering an alternative solution. I understand that some roadside situations can be challenging, but customers should still be treated with respect. A professional technician should arrive with the appropriate equipment or, at the very least, communicate respectfully if they are unable to complete the job. Unfortunately, that was not my experience.

Friend needed towing while visiting so I called North Shore to get pricing. They were fair, and…read morecame quickly and got the car towed quickly and without any damage.

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Customer Service is terrible, they never pick up the phone and voice mail is always full. I've…read morecalled numerous times about my car that was towed only to Be greeted by an @sshole who says "are you f!cking kidding me you're calling me back to back on a Sunday" if I could rate this place 0/10 I would.

He was awesome!! Very nice on the phone, scheduled a time to meet and was prompt (on a Saturday…read moretoo), and even nicer in person! Thank You so much!! Will use you again if needed without question!

Picked up my antique Audi when I was stranded, answered the phone was the first big plus. Running…read moredown a list of tow services based on proximity, this was the 12th number I called, the previous 11 didn't answer or wouldn't come get me. They gave me a 45 minute ETA, and kept their promise (actually a little early). Towed me directly to my mechanic for a reasonable price (the price quoted). There was some minor damage to the front end air dam- bumper, only a close examination in broad daylight revealed this and I didn't notice until much later so I didn't make an issue of it. Whether there's a tiny crack and space, or the front end is seriously damaged, Audi repair costs the same, an arm and a bloody leg. So, I wouldn't have felt right trying to get them to compensate for what might not have been preventable damage, these cars do sit very low to the ground (low profile). The tow drive was as careful as possible as far as I could see.

My car just died in the middle of a parking lot. I was told it would take about 30-40 minutes…read morebefore the truck could get to me. It Was right on time And the price was comparable or maybe a little lower than competitors. The driver was professional and competent. I'm really happy I called them. I don't have photos because my car was junked. Otherwise this was a great choice.