He's a good worker and get the job done and good and far prices love this place of businessread more

Every now and then, a girl needs a guy to ride in on his trusty steed and play the role of Knight…read morein Shining Armor. Tonight, was that night for me and I'm glad that Dave answered the call! He drove all the way to Grafton in his big Green Steed to save my hide and I have nothing but praises for his professionalism and expertise. Let me explain ... Against my better judgment, I drove 2 miles to Costco tonight to exchange some Cashews. I should have walked because I needed the exercise and it was time to take my Service Dog out for his last walk. But noooooo, the lazy lady in me decided to drive because I was craving a sweet treat and could only get it if I took the nasty Raw Unsalted Organic Cashews (I bought last month) back to exchange them for something yummier (preferably chocolate) -- LOL. Everything was going fabulously. Costco didn't even give me a hard time about not having a receipt. The exchange went well and I controlled my instincts and got healthy snacks instead of chocolate. I was feeling all victorious and decided to go home and walk the dog through downtown Grafton. Then, it happened. I tried to start the car and got NOTHING! I called AAA and after puttering around with a stupid BOT much longer than anyone should, a human ordered the tow truck from Bob's Main Street Auto & Towing! I was told it would take an hour but in about 30 minutes, I saw the big green steed powering through the parking lot toward me! I happily waved it down and out jumped my knight -- Dave! Dave came over and introduced himself. He got the keys and checked the car. He declared he could probably get the car started and got busy. After a quick assessment (on-site), he let me know that the battery was dead. Even though the lights were on in the car, the battery needed charging and probably should be replaced. I was able to drive home and he will help me get AAA to send a battery replacement tomorrow. Dave was so pleasant the entire time. He was all business but very human about the whole thing. He was the type of human being that I was happy to interact with -- polite, willing to help, patient, and empathic. It's nice that when I was feeling a little harried and kind of jumpy to encounter someone confident and reassuring. He made me feel safe and like I would get home without any unnecessary drama! I'm very grateful to have met Dave and his trusty steed tonight! I hope to never need the service again but if I do, I sure won't hesitate to call directly or ask specifically for Dave at Bob's Main Street Auto & Towing. Thanks Dave! If I were a Queen and had a sword, I'd Knight ya, man!!!

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Mike was amazing!! I highly recommend his services, my dad passed away who always used to handle my…read morecar and servicing my car and Mike did a very thorough job diagnosing and fixing my car for a very reasonable and fair price. I was quoted a ridiculous amount at other shops and probably would've spent much more taking it anywhere else. It's a unique experience being able to hang with your mechanic and get to know them and also learn about the work they're doing. Again a 10/5, he's amazing and I'll be getting my car serviced with him moving forward. Thanks Mike!!

John and his staff evaluate or diagnose issues and price the work in a fair and prompt manner…read more John will let you know what oem components are to be used and why he recommends them. His guys do good work and aren't afraid to take a follow-up question or visit.

I originally gave Half Price Auto a good review. That was before they killed my Toyota Minivan. I…read morewas leaking oil and they "fixed" the leak by replacing a hose at a reasonable price of $100. I was sent on my way and a few days later drove to far Northern Wisconsin. In the middle of nowhere my check engine oil light comes on and seconds later the front end is smoking. I stopped and called for the inevitable tow truck. It was brought to their Shop and the mechanic informs me Half Price Auto used a standard hose where a high heat pressure line should have been used. This mechanic indicated it was a "no brainer" and any mechanic would have known not to use the hose Half Price Auto used. To worsen my situation, the engine was trash after the oil quickly drained out at highway speeds. I went back to Half Price Auto and they offered to do nothing to compensate me for killing my engine. They suggested I have the car towed 4 hours to their shop where they would look at it and decide if they used the wrong hose. They said they would consider splitting the cost of putting in a (used) engine. No, how about you contact the other mechanic or any other mechanic to verify you used the wrong part. How about you pay to tow the car back. How about you pay to replace the engine destroyed by your error. How about apologizing for your mechanics mistake? I guess that's what I get for trying to find Half Price Auto repair.

I'd trust these guys to do big and small jobs. They are thorough in diagnosing and on the work…read moreasked to do. Wyatt did a great job and Dave and Wyatt both worked with me on trying to determine the must fix now and what can wait. Our vehicle ran very smooth after serviced here. Services requested: control arms, pinion seal replacement and valve cover gasket this time around. Of course we'd always like everything to cost less but, great value for what they did. Veteran friendly and they understand when a dad says "I want my daughter to be safe on the road".

Family owned shop that goes above and beyond to make things perfect even the small details…read more They seem to be in line with what others in the area charge but I like to go here and get things fixed correct the first time.

I believe that "The Garage" in West Bend Wisconsin is a rip off auto repair company. My girlfriends…read morecar needed transmission lines replaced and after $300.00, and both transmission coolant lines were replaced, (supposedly). We went on vacation and blew a transmission line. When I personally removed the (supposedly) new line it was cracked everywhere and weather rotted. We had to stop at every exit to throw in a quart of fluid to continue our trip till we reached our destination. I kept the bad transmission line and returned to "The Garage" only to find the owner was coincidentally never around. Thanks for the great repair service at The Garage in West Bend Wisconsin!!!!!!

I have had never had a problem with the crew at Quality Car Care, Honest, Reliable, Fast, Done on…read moretime and on budget, I have had several cars to them, including a 2020 Chevy Silverado, I am very picky about the mechanics who work on my vehicles, either Dealer or here, only two places I go, Thanks Guys

Brought my truck in for some front end work and was told I didn't need it but I needed rear end…read morework... well 2k later, I had both ends done and the differential that was put in was WRONG and it had to be done all over again... after I drove it home to Tosa. I would think that that would be something you tried out before giving it the all clear. THEN come to find out they over looked and skipped other minor repairs along the way that turned into bigger problems. Don't go there, save your money, time, and vehicle.

Once again, quick and friendly service at a very reasonable price on a set of snow tires. Thanks,…read moreRick and Bob!

Steer clear of this place. Customer Service and courtesy do not exist here. Had to set up an…read moreappointment for a week out since he could not get me in last minute(like all the 5 star reviews say he does) to mount and balance 4 tires(that are not on a car). So a week goes by and I show up for him to tell me sorry the clamp on the tire machine isn't working and "the guy" hasn't been back to fix it. Why couldn't you have called so I could have scheduled somewhere else? How does this place stay in business?