Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Mike was amazing!! I highly recommend his services, my dad passed away who always used to handle my…read morecar and servicing my car and Mike did a very thorough job diagnosing and fixing my car for a very reasonable and fair price. I was quoted a ridiculous amount at other shops and probably would've spent much more taking it anywhere else. It's a unique experience being able to hang with your mechanic and get to know them and also learn about the work they're doing. Again a 10/5, he's amazing and I'll be getting my car serviced with him moving forward. Thanks Mike!!

A simple rear brake job turned into a 20 minute phone call from them. He basically told me that the…read morejob would be difficult because of this, that and everything else and the cost would end around $650!! NO THANKS! I took my car to another shop and the gentleman there scoffed at what i was told. My new brake pads, rotors, labor and taxes totaled $226.

Always good service. Sometimes they get busy and not open on weekends. Fair prices. Highly…read morerecommended for service if you can schedule service with them. They spend a lot of time diagnosing if you have an issue.

Bought a Buick 2001 for 1000 dollars so far is still go its been a day it runs smooth and in good…read morecondition with low miles also the owner was very helpful and honest let's see how the car rides since my truck blew out

Very disrespectful when talking to customers. Shop was not very clean and kinda just had stuff…read moreeverywhere. The guy with long hair was really short tempered and aggressive. Would not ever recommend this shop to anyone ever .

help me get the word out there that Al's transmission and Auto in Manitowoc Wisconsin is not a safe…read moreor reputable business to take your vehicle for repairs or servicing me and Marissa took our vehicle there as a referral from another auto shop that doesn't work on transmissions Al's transmission did not follow the proper steps they were supposed to send an estimate to the insurance company and get authorization to do work on the transmission instead they just went ahead worked on the transmission and then tried billing the insurance company and the insurance company said they weren't paying because they didn't authorize then they tried billing us for the work which we did not authorize we are now currently in the process of suing them for the vehicle and the unauthorized repairs and since the court case is now going they have went and placed a mechanics lien to take the vehicle and sell it instead of just owning up to their screw up given the vehicle back or waiting for the court case to be finished me being the nice guy that I am before all this started I tried working out a deal with else transmission Craig Lisa you name them and they refused I didn't want to see a shop get screwed over their money because they didn't follow the proper steps when they fixed our truck but they shot us down every step of the way that we tried finding some middle ground with them I can't emphasize this enough do not trust ales transmission and auto with your vehicle. On a side note Marissa doesn't know that I'm making this post at this time but to be honest I'm rather pissed

Great people that have bee In business for many years…read more Honest!!! Reasonable price done right tepairs

i ask to have the wind shield wiper switch replaced, the going rate was $200.00 they charged me…read more$584.00 they tripled the price of the switch and gave me a full car inspection I didn't ask for ( trying to get more business) this place is a ripoff I wouldn't suggest it to anyone

Great place to have your vehicles serviced and repaired Fixed right the first time Fair priceread more

I blew out my tire heading up north for vacation. Kevin was able to tow our van and find a tire…read morethat we could use until we headed back home. Very nice and super helpful. So glad he could help us get back on the road so quickly.

Always an amazing experience. I moved a fair distance away,…read morebut still bring my car to them because of how efficient, fair, and realistic they are. Will continue to bring my car here and will continue to recommend them to anyone who asks. Just recently had my thermostat switched out, and the scheduling was painless, and pricing was transparent throughout.

He's a good worker and get the job done and good and far prices love this place of businessread more

Every now and then, a girl needs a guy to ride in on his trusty steed and play the role of Knight…read morein Shining Armor. Tonight, was that night for me and I'm glad that Dave answered the call! He drove all the way to Grafton in his big Green Steed to save my hide and I have nothing but praises for his professionalism and expertise. Let me explain ... Against my better judgment, I drove 2 miles to Costco tonight to exchange some Cashews. I should have walked because I needed the exercise and it was time to take my Service Dog out for his last walk. But noooooo, the lazy lady in me decided to drive because I was craving a sweet treat and could only get it if I took the nasty Raw Unsalted Organic Cashews (I bought last month) back to exchange them for something yummier (preferably chocolate) -- LOL. Everything was going fabulously. Costco didn't even give me a hard time about not having a receipt. The exchange went well and I controlled my instincts and got healthy snacks instead of chocolate. I was feeling all victorious and decided to go home and walk the dog through downtown Grafton. Then, it happened. I tried to start the car and got NOTHING! I called AAA and after puttering around with a stupid BOT much longer than anyone should, a human ordered the tow truck from Bob's Main Street Auto & Towing! I was told it would take an hour but in about 30 minutes, I saw the big green steed powering through the parking lot toward me! I happily waved it down and out jumped my knight -- Dave! Dave came over and introduced himself. He got the keys and checked the car. He declared he could probably get the car started and got busy. After a quick assessment (on-site), he let me know that the battery was dead. Even though the lights were on in the car, the battery needed charging and probably should be replaced. I was able to drive home and he will help me get AAA to send a battery replacement tomorrow. Dave was so pleasant the entire time. He was all business but very human about the whole thing. He was the type of human being that I was happy to interact with -- polite, willing to help, patient, and empathic. It's nice that when I was feeling a little harried and kind of jumpy to encounter someone confident and reassuring. He made me feel safe and like I would get home without any unnecessary drama! I'm very grateful to have met Dave and his trusty steed tonight! I hope to never need the service again but if I do, I sure won't hesitate to call directly or ask specifically for Dave at Bob's Main Street Auto & Towing. Thanks Dave! If I were a Queen and had a sword, I'd Knight ya, man!!!

responsive, friendly and quality service. all at a good value. I have used them on multiple…read moreoccasions.

Richfield Service is my Go To place for my car. Very professional, great value and above quality…read morework.