the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

Awesome service Scott and the whole team went over and above to fix my auto and work with my…read moreinsurance to modify a previous claim.

Went in for a small repair, and the mechanic used scare tactics saying "I wouldn't drive this, it's…read moreunsafe for road operations". I talked to 2 other mechanics elsewhere about my issue who said things were ok that it's safe for driving. Is it cause I'm a woman that they need to talk to me like that? I know enough about my car to know when I'm being talked down to.

My wife had a flat tire while traveling in town, it was close to 5PM so most shops were closed,…read moreRush encouraged her to bring her car over and they repaired it for a reasonable price late in the day. Great service - Thank You!

rob and his assocs are the best fordoing work on my vehicle. they are very truthful and wouldt…read morescrew you on items like other places. if needed they will tell you and get it done. my wife was very greatful for the short time it took. had brakes rotors and new muffler put on and fluids changed and was done in no time. he has all my services on my car, thank you again rob.

The service team provided great service and advice. They were able to match the online price and…read moreget me in right away. I shopped around for tires and could not beat the price at Goodyear Auto Service Center in West Bend. Clean shop, friendly service! Recommend you give them a call.

All the cars on their lot are super old and look terrible. They still have a white infinity q30…read morefrom 1999 on their lot for 2,900 us dollars that has been sitting for sale there since July 2019 I was going to buy it but its a waste of money and has very high mileage maybe I will report them to the bbb

just recently blown two back tires on my 2012 Ford Focus. I called five places around Hartford;…read moreall were booked for a week. I called Finish line auto and it less than 24 hours I have my car back in pristine shape. they towed the car in 15 minutes, had the tires I needed the next day and even picked me up from home to get to their shop. I will definitely be back soon! thank you guys; your great. Andrew Stein.

I have been bringing my cars to Ron and the team at Finish Line for years now and they have always…read morebeen the best. There is nothing like having an honest mechanic that you know will shoot you straight. No bologna just great service. Couldn't ask for anything more. Highly Recommend!

I'd trust these guys to do big and small jobs. They are thorough in diagnosing and on the work…read moreasked to do. Wyatt did a great job and Dave and Wyatt both worked with me on trying to determine the must fix now and what can wait. Our vehicle ran very smooth after serviced here. Services requested: control arms, pinion seal replacement and valve cover gasket this time around. Of course we'd always like everything to cost less but, great value for what they did. Veteran friendly and they understand when a dad says "I want my daughter to be safe on the road".

Family owned shop that goes above and beyond to make things perfect even the small details…read more They seem to be in line with what others in the area charge but I like to go here and get things fixed correct the first time.

Avoid. In a nutshell, just grossly Incompetent…read more Had an appointment for tires. They called the morning of the appointment asking me to bring the car in earlier. After switching things around on my end to accommodate their request, when I dropped the car off they said they were 5 hours behind schedule. (It was now about 11:30 am and original appointment was at 1:00 pm) but they would still be able to finish it that day. Left the car, never got a call back so called them about 25 minutes before close to see if it was ready. They said it was so I ran over about 10 minutes prior to close and paid and grabbed the keys and thanked them. Stopped by with a second driver the next day (they were closed) and lo and behold they had never touched the car. Had to wait the next day until they were open and they were unapologetic and run and gave me the run around before finally issuing a refund. Lots of other choices. Go somewhere else.

AVOID this establishment! They are liars! Dale says "be here at 1:00", we have nothing on the…read moremachine until 2:00". So, we raced over for a 1:00 alignment. We were leaving town as soon as they were done. Dale calls at 4:06!!!!! He says "bad news, we can't get your car on the machine". It took him over 3 hours to figure this out!! They are completely incompetent. He is also the service manager. Complete and utter ignorance. I bought the tires from them 4 months ago.