I HIGHLY RECOMMEND RICK'S CAR CARE!!!…read more I was visiting from California for the weekend when I discovered a nail in the tire of my rental car. The rental company wanted to charge me for a tow and a full tire replacement, talk about stressful! It was a Saturday and most shops were either closed or too far away. I found Rick's Car Care on Yelp and saw they were listed as open until noon. When I arrived, there was a sign on the door saying they were actually closed on Saturdays. I decided to knock anyway, and I'm so glad I did! To my surprise, a gentleman named Jimmi answered the door. After I explained the situation, he graciously offered to take a look at my tire, despite being closed for the day. He quickly assessed the damage and was able to fix it with a simple plug. Not only did Jimmi go out of his way to help me, but he also treated me fairly and didn't try to overcharge me just because I was from out of town. The whole repair was fast, VERY affordable, and I was back on the road in under 10 minutes. Jimmi was an absolute lifesaver! His kindness and willingness to help a stranger truly made my day. Thank you again, Jimmi! I won't forget it!

I was given a quote over the phone on how much the work on my car was going to cost. The morning…read morewhen I dropped off the car for the repairs, I confirmed once again the cost. When I went to pick up my car, I was told a different final price and he said it was due to taxes. Even factoring in the sales tax, the final total was $20 over what it should have been. This place apparently likes to change the final cost from the other reviews submitted. Very disappointed. I thought I found a good place to go to for car repairs but I guess not.

Took a second car to Chuck's and had another great experience. The service is by far the best…read morereason to choose this auto shop, but the work they do seems to also be great. I got an oil change and they diagnosed several other issues with the car. I chose to not pursue the work right away but mentioned that my tires weren't holding air. Turns out they were 10 years old and dry rotted. Chuck's was able to order new tires and get them mounted and aligned all in the same day. Every conversation I had with multiple employees was professional but friendly. I was temporarily in town and had this work done, but based on these great experiences, I'd go out of my way to go to this auto shop again.

These guys are great! I was traveling for work and had a low front tire. Stopped here on the…read morerecommendation of a coworker, and they did not disappoint! Super friendly and they filled all tires for free and said if it happens again come back. So it did, and I did. Turns out I had a nail in my tire. They patched it up and I was on my way! Plus they had a female behind the desk and I believe she works in the garage, too. How great is that? Love it! So if you ever experience car trouble around Sussex, Wi, stop by Chuck's and they will take care of you!

This business is marvelous! I've been taking my car here for about a year and it's like taking my…read morecar to a trusted family member. I've moved all my business dealings local since March 2020 due to COVID-19. I decided that keeping my money in my community was important to me. I wanted the local businesses to feel supported and stay healthy during the pandemic. The last thing I want to see, in my community, v is a bunch of boarded up abandoned businesses that went bankrupt for lack of support. My motto has become, "shop where I live!" I try to limit my spending to my County, my zip code, my City, and places where I can't easily walk. It's actually been kind of fun! This place fits all the criteria! The people at this shop are amazing! When a car wash broke my heating vent and the dealership wanted a ridiculous amount of money to repair it, these folks helped me out by finding a used part and saving me some money! I was so grateful! Little things means a lot to me. They've helped me out with other things. Air in my "suddenly" flattening tires. Oil changes when the service light went on and my appointment was later in the day than I could handle! They even called me to apologize for a customer they perceived had harassed me (he hadn't)! What chivalry!!!! I am amazed at the quality of service here! It really just blows my mind! Even the shop dog, Luna, greets you at the door as if she knows to make sure you feel valued! I highly recommend this shop! It's classy! It's classic!! It's got class!!! Just go see for yourself! Say hi to Luna!

I have dealt with Quick Care for several years and have always been very pleased. Two weeks ago I…read moretook my car in for routine service and had an experience that was above & beyond my wildest expectations. I picked up my car, made some stops. When I arrived home, I was greeted by Tony (one of the owners). They had accidentally forgot to install the new windshield wipers. They had called, left a message and when I didn't call back, drove over to complete the service. I will tell everyone who will listen about Quick Care.

Herman was awesome to work with! The service was efficient, great atmosphere and I felt valued as a…read morecustomer. I will now be coming here for all of mymy car needs. Thanks again for the impeccable work!

I traded in my used vehicle (2006 Dodge Durango) for 2 oil changes as CPD was ticketing it and I…read morewas afraid of getting another ticket because I didn't have the money ($800) to fix the Durango oil leak...I had asked to be towed in and they said no for the fix but were at the house within 5 minutes to tow the vehicle away to keep it. They probably sold it for $2,000...Also, Herman kept promising my young kid he could have one of the toy cars in the display case but that didn't ever happen...

I had to have my front end replaced a while ago and decided on this place. It was my first time…read moreusing them so I didn't know what to expect. I set up a drop off time and they looked at it the same day. Then they emailed me a great list of things that needed to be fixed, and things that should be replaced soon. The list also had pictures of everything which really helped me decide. They managed to replace the parts I needed in a day which was great since I had to get to work! The prices were more than fair and the work was quality.

The entire staff was so professional, courteous and Honest!! They did exactly what they proposed to…read moredo. They didn't add any extra expensive or hidden costs!! That was so refreshing after going to so many auto repair shops in the past. They explained everything and really seemed to care about customer service. I will not go anywhere alse and will recommend Felsings to family, friends and future contacts. They replaced 4 new tires, oil change and free overall vehicle inspection. I drove away feeling confident that my car was properly maintained! Thank You Everyone at Felsings!!!

I came in for an oil change. I used my coupon and got a nice discount. They found an oil mess in…read morethe engine compartment because of my mistake. The cleaned it up thoroughly. They found a nail in a tire and repaired it for free as I bought my tires there. Jessica is the best.

They do a great job, but if you send coupons out, please honor them otherwise that's false…read moreadvertising. You don't want that reputation. I literally just received the flyer in my mailbox 2 weeks ago. There were other coupons on the back of the flyer. I was thinking about using one but I am not sure if it's accepted or if you'll raise the price on me last minute.

Probably one of the most honest guys you could ever meet. Took my HD in for brakes. I got a call…read morelater that morning Brian stated you don't need brakes yet. Saved me a bunch of money most auto places would have replaced and moved on. Thanks !!

Clean garage. Knowledgeable. Family friendly crew with ties to the community. I take my 1970 VW Bus…read morefor maintenance.

Had used Dennis many years ago when I worked in Cedarburg. Left that job and life moved on. Moved…read moreto to Cedarburg and started going to him again. Decent man, Good mechanic. Provides great service and is warm. If the place served dinner and drinks, The place would be the best place in town.

Beware Of "Up-Selling"…read more We decided to try out Cedarburg Auto Safety Center for a $60 oil change. We were then asked to buy a tire rotation that was supposedly on sale for $20. Five minutes later, as the oil change was underway, we were asked to buy a new cabin filter for $94.53 plus fees and taxes. We said, "No." Soon after, they tried to sell an engine air filter for $57.52 plus taxes and fees. Again, we said "No." Five minutes later, the person at the desk went out to the repair bay and retrieved two rectangular filters: a cabin filter and an engine air filter. The filters they showed us weren't that soiled. In fact, any debris they contained looked like it could've been tapped out over a waste basket, or possibly blown away with compressed air. She continued to push: "If this is what your other place did, you need to talk with them." Again, we turned down the Cedarburg Auto Safety Center offer. In dealing with service operations, we learned long ago not to engage in up-sell strategies. Simple rule: "Purchase what you came to purchase -- nothing more." So, will we go back? Probably not.