I recently received incredible customer service at Rob's Performance Motorsports in Johnson Creek…read more The care and attention shown to me far exceeded my expectations when I addressed a concern regarding a recent purchase. Morgan was very interested in what I had to share and took immediate action to help reassure that this was an over site on their part and should not have happened. The response was one of sincere gratitude when I shared my perspective, which truly stood out. The personal follow-up from Rob was greatly appreciated and reinforced that customer satisfaction is their number one priority. What an incredible group of professionals. A Sincere Thanks to Rob & Morgan!!! Respectfully, Reid

Customer service before, during, and after the sale. Rob and his crew are no bs, good people.read more

Overall both our transactions went well. No pushy sales. Will S was my salesman for this last bike…read more Knowledgeable and not the hovering over my shoulder while I perused the store. They will be my first choice when I go to buy another bike.

I contacted Fuel PS through Cycle Trader for a quick quote on a used bike but also as a test to how…read morethey do business. Ian responded with ridiculously long canned text w/way too many emojis and a pushy request to CALL to speak to him all before I had even made it clear I was a real human. Via text I asked for a breakdown of price, tax, title fees, shop fees, etc. Ian made it clear again that "it works better if we talk on the phone" but sent some of the info I requested. Bike price: $8000, Shop "Reconditioning fee": $199, WI sales tax: $440, WI Title Fees were not listed but the total out the door price was "around $9200." Do the math: $1200 over the listed price ... So shady. I have seen this before at other Powersports dealers (Fuel PS, Action PS, and Cedar Creek Motorsports are all owned by the same company) who list a price that is nowhere near the out the door price to get you in the door or on the phone. "Recertification Fees or Reconditioning Fees" that are overpriced fluid changes. Padding the back end of the sale under the vague phrase "tax, title, and fees" to the tune of 15% might be common practice but it's shifty as hell. I thanked Ian via text and ended it with STOP and instead of taking the obvious hint he called (to the same # he had been texting to) and left a message stating that he had provided the info I requested as though now I owed him a phone call for the trouble and insisted I call him. I work in sales and this sort of breathing down your neck, high pressure sales technique is a great way to make good, smart customers never come back. Yuck. No way am I buying from these guys. Read the Yelp reviews! There are LOTS of them with very similar criticisms. 1/2 of the responses from Fuel PS to these reviews state that the person(s) responsible for poor service etc. have been fired...NFW they have fired 25 people over the last five years. I just don't buy it ... and neither should you. : )

Jerry the salesman quoted a out the door total price and when I went there he would not honor the…read morequote and wanted $ 3200 more. Not a good place to deal with.

Our experience with Miller Implement has been disappointingly lacking in good basic customer…read moreservice from the manager on down. We purchased a Can Am Commander UTV from them - one that was on the showroom floor that they assembled. We were having an issue with it recently and their service department could not get it in to look at for over a month in September. Not knowing what was wrong we did not want to run it until it was looked at. Its fall. We're up north a great deal. Its hunting season. Its when we use it the most and now we're handicapped. We ended up taking it to Cedar Creek in Cedarburg - who got it in immediately and promised to have it looked at by the end of the week (which they did). While there we were looking at new UTV's on their showroom floor only to discover that a part that should have been installed on our UTV never was. It answered why we continually heard a rattle from the roof! We called Miller to inquire about the missing part - why it was never installed. Ended up talking to the manager who rudely told us that "how does he know we didn't take it off and now want a new one!" Seriously - its a $16 part. Unbelievable. The point being that they couldn't get the machine in to look at in a reasonable amount of time. The second point is the manager would not stand behind the product they delivered off their showroom floor - and would not eat $16 to keep a customer that spent over $20K satisfied. We ordered the part from them (irritated beyond belief) and when we went to install it none of the bolts were included. Don't know if they forgot to give them to us, its a separate part we should have been told to purchase or what the deal was with the missing bolts. Rather than make an issue out of that - we decided not to run back to Fond du lac and encounter more sarcasm so we purchased some that would work locally. We were considering selling the Commander and buying a Defender so we'd have an enclosed interior and heater. Given our experience with Miller we will not be purchasing it from them. We had purchased all our ATV's from Cedar Creek in the past, but they didn't have the Commander we wanted unfortunately. Now that we're looking again we won't make the mistake of not buying it from Cedar Creek again.

Ordered Final (shaft) Drive Oil for my FJR1300 purchased through Amazon on 04/27/26 and shipped…read morefrom Rock River Powersports. Received the shipment 04/30/26. Thanks to Rock River Powersports for the excellent service.

Do these guys really want to sell motorcycles? I stopped in on Saturday June 6th and was looking at…read morethe Yamaha Star Eluder. I liked it and asked if I could take a test ride. The salesman said yes. I filled out the paperwork, showed my license, and waited outside for them to bring out the bike. First the salesman told me the battery was dead and they would replace it. Then he came out again and told me they didn't have a replacement battery so I wouldn't be able to ride it till Monday. Seriously? A Yamaha dealer that doesn't have a battery for a Yamaha? Saturday the 13th, I was still thinking about this bike and hadn't made my purchase yet. I stopped back to take it out. Now the salesman tells me that another Star Eluder owner stopped in for service and they took parts off of this bike to repair his bike!!! So I guess batteries aren't there only thing the don't keep in stock. Apparently bikes on the showroom floor exist just for thier salvage value! Since it seems this bike is now being used for parts, I asked if the price was going to remain just under $15,000? I told him there is the same bike with less miles at Fuel in West Bend for $13,000. But apparently there isn't any wiggle room on a parts bike with 7,000 miles. I would have given them 3 stars in my review, since it seems like they are more service focused and less interested in sales. But after posting a review on Facebook, a manager proceeded to dismiss and troll my review as if my desire to purchase a bike from thier shop was unreasonable. I guess Engelhart and Action Powersports have set my expectations kind of high. Since my Facebook review and the subsequent thread, the manager felt it necessary to ban me from the dealership. As if I'd want to go back!!

The people I talked with at Cedar Creek Motorsports were very professional and very helpful. I feel…read morethat my business was important to them and they handled it with professionalism in a fast and efficient manner. I absolutely would work with them in the future.

I'm writing this review based on both my own and my husband's recent experiences. We've both made…read moreseparate purchases from Cedar Creek Motorsports over the last few years. The showrooms are impressive--stocked with a wide range of all the latest motorcycles, ATVs, UTVs, pontoons, dirt bikes, snowmobiles, and jet skis, as well as a solid selection of used inventory and riding gear. My husband has purchased several quality helmets, gloves, and accessories from here. Our Vehicle Purchase Experiences: * My Husband: When he was interested in seeing the used motorcycles in their showroom, it took multiple emails and texts before he finally received a response from a salesman. After he was finally able to communicate with a salesman, visit the showroom and decide on a bike, closing the sale was quite the lengthy ordeal. I think from start to end, from the time he walked into the showroom. it was almost 6 hours before he was all done. A little over a year later, he received a promotional email (from the same salesman who sold him the bike) about trading it in. He replied with interest but didn't hear back for weeks, despite following up by text several times. He did have some back and forth talks with the salesman but frustrated, he ended up trading it in at Fuel Motorsports in West Bend, where the process was much smoother and faster (in & out in less than 2 hours). * My Visit: I went in to see a used scooter listed online at a good price by one of the salesmen at Cedar Creek. We were greeted promptly, and after inquiring about the scooter, shown to the pre-owned showroom where it was. However, when discussing the price, the in-store price was around $500 higher than what was listed online. After I showed the ad I saw on my phone to the gentleman, he said something along the lines of "well, I don't know why he'd list it cheaper", which gave me the impression that maybe the online listing was done in error or it wasn't communicated correctly within the sales team. They honored the lower price, which I'm thankful for, though after that interaction, the vibe kind of shifted downward a bit and I felt awkward the rest of my time there. Despite paying in full (no financing or trade-in), the purchase process dragged on for close to two hours, with our salesman gone more than he was present. I understand certain aspects of the transactions take time (I'm well versed in vehicle sales) and that the salespeople are busy juggling multiple things at once, but lack of communication and interpersonal skills don't help build a positive and trusting relationship with the customer. Overall: Cedar Creek Motorsports has a great selection and decent pricing, but communication and efficiency can be hit or miss. If you're really patient and do your homework, you can find good deals--but don't expect a seamless experience. I will add: Each time we've ever gone inside Cedar Creek, everyone we've interacted with there was always pleasant and nice. The sales staff are knowledgeable, friendly, and do acknowledge you even if you're not working directly with them.

A huge barn of products from clothes, gear to parts for different kinds of bikes, also snow plows,…read moreand way much more than I could even mention. I would suggest calling and checking before you drive out, or if you just wanna shop and kill time they have plenty to look at and ponder, even cool vintage, classic stuff. This place has so so so much to offer, but you have to know your parts or what will work for you because it can seem very over whelming with all the products and sizes and how to put them on your bike etc. I would suggest bringing someone who knows so you don't feel like I did or do your homework and know exactly what you need or can use. After talking with a couple of other customers in the store they both told me the prices here have gone up too much. It was my first time here so I had no past experiences here to compare. If you buy the wrong thing and want to bring it back the lady at check out said you can get store credit but clarify every thing for yourself. Some of the products they carry compared to the internet can be lower priced and some not so much.

From the owner: The WFBB (World Famous Bargain Barn) specializes in parts and accessories for Harley Davidson,…read moreSportbikes, Metric Cruisers, ATV's, Three Wheelers, Trikes, Watercraft, Snowmobiles as well as helmets, jackets, gloves and boots for riding whatever machine you decide to ride! We have TONS of tires for motorcycles and atvs IN STOCK! You will NOT find a larger selection of OEM harley davidson take off parts!!