my dog was very sick and I needed medication day of which is apparently near impossible. after calling several vets and pharmacies and mostly only talking to ai bots or automations, I finally connected with a real person, Teri. not only was Teri extremely kind and knowledgeable, she was proactive with my request, this was a bright spot in an otherwise terrible day. excellent service from the courier, Nathan as well! read more

Despite its prime location along Queens Blvd, it's a little too easy to miss Wespaw Pets. It's by no means a large pet store, but I'm fairly confident it's the best one in all of Sunnyside. I've always been super impressed with their helpful customer service, super niche inventory, and how organized everything is in the store. It's certainly not like the chain'y mega stores but it is quaint and clean. They have a good number of things: pet food, pet toys and everything in between it all. Most of the stuff is geared toward cats and dogs, but they surely have the supplies for folks bringing up a ::insert animal:: into their home. Another bonus? It actually smells good in here. (#1) As is the deal with most stores with premium goods, their stuff can get expensive. While most everything can probably found online for cheaper, it's the best option for being able to get something in person without the wait for shipping. For those not able to make to the store, they also deliver for a fee. Lastly, keep an eye out for their monthly sales -- that's the best time to come. ____________ (#1) You know that odor when entering some pet stores? Not here. read more

This place is a hit or miss. They have items all in different areas. Their pricing is kinda upscale for the area. This is Sunnyside, not Manhattan. I found some of their products for much less at different stores, at Amazon, and/or Walmart. No one asked me if I have their loyalty card. But they asked the customer next to my register. What the heck was that? I had to ask about the benefits and I really wanted to ask why I wasn't asked about joining or if I already joined? Hmm...something to think about. read more

The best pet store in the area. The best thing about this store is the team that works there. They are knowledgeable, kind, and wonderful with my little pup. After moving here she became very shy but they never gave up on her and now I can't walk by the store without her demanding to go in. A few times, I've had to run over for something and they are always ready to help. She once got a tummy ache and they had just the thing. Oh my gosh and when she had 13 teeth removed and refused to eat, they recommended a yummy chicken broth and it was like magic. read more

This pet store has become my go-to since bringing home my puppy a little over a month ago. The staff is universally knowledgeable and helpful and they've given me strong advice for all of my dog's "firsts." Yesterday Rich went above and beyond and helped fit her for her first harness. So grateful this place exists! read more

a pet friendly pet store in sunnyside that has a good variety of pet foods, treats , acessories , pet toys , etc, at reasonable prices . easy to navigate inside and while browsing around i found what i needed for mr pickles (jack russell) . i got a new harness and leash, a few durable toys, a few bags of doggy treats and 2 10lb bags of high quality grade dog food thats perfect for some breds. the gentleman who helped me with the food selection made a great pick as mr pickles enjoys the soft easy to chew grub very much . will be back when bag number 2 runs low. overall a solid pet store for your dog, cat, or whatever other pet you may have. 4.5 stars on my yelp meter. read more

Such a sweet store - you can tell the people who work there really care about the pets. I've been there twice, and I believe the man I spoke to both times is the manager(?) and he's so lovely. Lots of advice, but not pushy about it. Friendly, but I felt very unbothered while browsing. The store is clean, well-stocked, and even has a rewards program. It's farther by foot than some other local pet stores but I'm happy to make the trip. read more

Where do I begin? I was excited when they opened up near me- it's a little pricey, but the guy working there seemed nice, and helpful. (He hasn't been there for a long while) The manager, however, tried to guilt me into feeding my cats what they wanted me to buy. I found it rather annoying. I stopped going there. Today, I went out of desperation- but they didn't carry in store the flavor I needed- only in their warehouse. Ok, annoying, but whatever. The kicker is the woman who was working there today- I politely said excuse me I need help, 4x and she blatantly ignored me. Then, when I didn't get her help -the manager has to answer my questions. I was finally ready to check out, and the manager asked her to work the cash register- to which she ignored. He had to come up front to do it. So I told her she was rude, she didn't hear me, and I told her to her face again. She disagreed. No, honey. Don't work in a store you're too rude and stupid to handle it. I'm annoyed now. Some people shouldn't be in a place with customers involved. At all. I won't be going back to this store ever again. Oh and it seems they're rarely in stock of things when I'm there, or just barely. read more

Friendly staff. In fact I was looking for good treats to control my dog's weight and Juan helped me to choose the best one, now my dog ​​loves it! I recommend this place. read more

This Store is newly Opened and like any store, it will have it's bumps along the way. So far No Bumps for me. :) It has super friendly employees, great selection of foods. And Toys :) I am not sure if they do Trimming , etc for Pets. Will ask again another day. read more

Wespaw Pets - Pet Stores Near Me - Sunnyside, New York

My dog is treated like a king at Wespaw. The staff always goes out of their way to give him a treat and ask after his well-being Wespaw is special because Rich and team are extremely knowledgeable about the goods they sell, and it's all done with a very friendly touch! read more

Very glad this place is in the neighborhood! I must admit I do buy the majority of my pet supplies online in bulk for convenience, but I always come here if I want to try new products, run out of stuff or want a specific recommendation from an actual human being. Their prices are extremely comparable to online (within $1 or so). The staff are great, but if you need help the quality of information you get is dependent on the staff member. They are all really knowledgeable, nice and professional but I just feel like they each have very different opinions and ways of explaining things - not in a bad way, but just keep it in mind/take the advice with a grain of salt! Also they support and make donations to the local dog park, so they are truly a local business that cares about the community! read more

I was just there today (but always here at least twice a month). Today I bought the last dining table for my dog Sandy yay! She loved it! Yes, she whispered to me! *:) I don't only buy supplies for the dog at this store but also for the rabbit. Yes, we have a dog and a rabbit and we are a happy family *:) They carry the best products not only for dogs and cats but also for my rabbit. Dell is very helpful, Sandy likes saying hello to him. Sam the owner is very friendly. The rest of the staff too plus they are very knowledgable about animals and how to care for them. Very thrilled to have the store in the neighborhood. Thank You all for being kind to my pets! Keep up the great work! read more

They had Health Extension but not Crave. They definitely weren't chewy prices, but not outrageous. The staff picked the heavy bags up for me, which was pretty nice. Helpful staff is hard to come by in New York. Kudos to them! read more

I've been going here since moving to Sunnyside over 2 years ago. It's great to have quality food and supplies for my cats within walking distance. The staff is friendly & helpful and they have a rewards program too! read more

I used to live in sunnyside and they have always been my go to. They also offer a rewards system when you buy from them. So if you are someone like me who is always getting something for their pet. It's great. When all the points add up you get a nice lil discount. Now that I have moved to Astoria they also offer same day delivery. I haven't gotten around to using that system yet but I am sure they won't disappoint. The service is always great. Very helpful. read more

Great customer service is hard to come by nowadays, and the staff @ Wespaw sets the standard. Employee Michael was a great help in answering all of my questions (I had quite a few that day) and directing me to the proper products needed for my animal. Michael was busy doing other tasks and not once did he make me feel like a nuisance as he made himself readily available each time. Kudos to wonderful hospitality that all customer-facing business models should practice . Thank you, Wespaw. Thank you, Michael. read more

This place has everything to every pets needs. Your pet deserve the best food to feed and to help live a nurture life. I came to this place by walking to the store and decided to try their selection out and boy the store owner knows everything and help you select stuff for your cat to be in top shape. I have a senior cat orange tabby who is 11 now and will turn 12 in 9 months. My cat is my best friend and will treat him like a king . Come down to Wespaw for their selection and sign up for their point system to get reduced price on pet food. read more

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Thank you Wespaw! So glad that we found this local pet store. Wespaw carries everything we need for our cat and has great prices. Honestly cheaper than shopping elsewhere. Shout out to Terry for her great advice and conversation :-) -Victoria read more

Wespaw Pets is my go-to local pet food store! Their prices are competitive with online sources and the store is clean, well organized and fresh smelling. I typically order my pet food and supplies online because it's just easier as delivered goods, but it's also nice to browse the aisles and pick up last minute items from this local gem. My cat sometimes gets bored with his wet food flavor, so it's easier to pick-up a smaller variety of flavors of my choice, rather than choosing the variety pack online. They do offer local delivery service too, so it's a fantastic alternative for that heavy cat litter! read more

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I definitely vote this indie pet food one of the best pet stores in the area if not ... the city at this point. Lesson to businesses that I give 3 stars or less... The people here are so freaking nice. Every time I come here. EVERYTIME they take care of me and when I have anything on my mind they have an answer. You can tell by they way they treat the older folks with love and a genuine way of being a human to their customers. Love that! Prices are comparable if not the same competitive price as the big box chains. Good job! PS they definitely can expand this business if they wanted too. Very inspiring. read more

Staff is extremely helpful and friendly. In particular, Rich always went out of my way and you can tell how much he loves dogs (and other animals). Delivery was at no cost and a life saver when I ordered sometimes 50 cans of dog food at a time rather than carry it all up 3 flights. My dog was also always given a treat in the store and very good selection of premium food as well as any other product I wanted for my doggy! Thumbs up Wespaw! read more

I love this store. The owner is extremely knowledgeable and helpful. My poor dog got injured and I couldn't find anywhere that would help him as they were too busy. He recommended a place and cbd oil that i purchased in store to help him relax. They will order whatever your fur baby needs . Everyone who works there is always so friendly. For your pets needs, treats, food and toys this is the place !! read more

I think it's about time to write a review after over 10 check-ins. They're so convenient; nearby from where I live, nearby the dog park, not a cramped up store so taking my dog is no problem, and the staff is friendly. I like how they have staff that actually know things about the products there and about dogs, unlike some Petcos and PetSmarts I've been to... where they knew nothing. What kinda sucks though is that maybe about 97% of the products don't have a pricetag, but that's okay, I mean you can always ask someone that works there. They won't bite. The pricing is reasonable, compared to Petco & PetSmart. Of course, sometimes Petco has the greater discount because of the rewards card they have, but not on any of the major things. Mostly just clothes and maybe some treats. They have a wide selection of holistic, grain-free, and natural foods for both dogs and cats. You won't find this stuff at the super market or Rite Aid! Believe me, you won't. From nail clippers to dental chews, doggie diapers to crates and bags. They have it all, pretty much. Check 'em out, you'll have over ten check-ins yourself~ **And I heard they have delivery when you spend $25 and over? That sounds pretty darn good. read more

Do you want to be treated like a human, but loved like your best pal dog or cat; then this is the place for you! I have never set foot in the store (but that is on my "To-Do list") but I have had the pleasure to speak on the phone with the staff. I spoke to a pharmacist when our newly adopted cat Cicero needed antibiotics and I do not recall her name. However, she did identify herself without me asking. I always see that as a sign of professionalism and feel the person takes pride in what they do. Then I met the delivery gentleman, who even though he was wearing a social distancing mask, I sensed his smile. Today, I spoke with Rich, the store manager. I encountered a minor glitch on the website. Rich called me back a few times to see if we could figure it all out. He actually called ME! Not one moment of a recorded "Your call is important to us!" In the end, we just did the transaction on the phone. Rich was great--so great I assumed he was the owner. When you see employees this good at their job and happy to help the customer, you KNOW the boss treats them well and with respect. We will be ordering more from WesPaw! We know our cat Cicero and our Beagle-Australian Cattle dog mix Sammy are in good Paws with them! Check out the photos of our boys! We think Cicero is part cow- just look at those cow spots! Sammy is just ALL LOVE! read more

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I have never been happier in my life that this place opened. This pet supply store is clean, organized, friendly, and most of all HAS EVERYTHING I NEED! prices are reasonable, they deliver, and carry the more gourmet foods for your pets (not the crap they sell at Petco). The staff here is friendly and knowledgeable. Sorry that it took so long for me to review! HIGHLY RECOMMENDED! read more

One of the few pet stores you can trust! Knowledgeable staff and quality products. They also offer a rewards program and local delivery! Every time I come in the customer service towards me and my dog is above and beyond. Couldn't ask for more from your local pet store! read more

This is the best pet store in town and the staff is always happy to help and answer any questions, especially Rich. He's always super attentive, detailed and my dogs love him because every time we go, he gives them a treat. read more

Great store with an incredibly helpful staff. Prices are on par with larger chains. Great selection and easy to find locations. read more

I usually find the better and fine cat food here. The staff are pleasant and I take my dog here for a treat. We buy her the food she loves. She loves to roam around the store. We get her the treats and and she enjoys getting attention from the staff. Today, a cat adoption took place in front of the store. This is an awesome idea since it raises awareness of the plight of homeless animals. read more

The staff is always so helpful! And they have a great selection considering it's not that large of a store. Have started coming here a lot more often and trying to buy from amazon and big corps less read more

I love that I have a reasonably priced neighborhood pet store. The staff here is so friendly, and if there's any food or anything I need, they include it in the next order! Wonderful service and very knowledgeable whenever I have questions. AANNDDD they deliver free! You dont have to lug home those huge bags of dog food. read more

This is for the NEW MANAGEMENT that has come in recently. This is my local pet supply store. I used to love coming in, getting a large bag of good quality food for my pooches, chatting with the guys and walking out. Since new management has come in, they NEVER, EVEEEERRRRRR have my dog food. They always have it in a smaller bag. I have come in MULTIPLE TIMES looking for my dog food in this size (my pooches have sensitive stomachs and this is the only food that agrees with them) and they always say "we will order it, we will order some extra bags". I come in, NO EXTRA BAGS. Nothing. And to boot, they say "we are under *new management* now so you'll get better service than with those other guys." Let me tell you something, dudes. YOU SUCK. I just ordered my dog food on Amazon. It wascheaper and it will be DELIVERED. I love supporting local small businesses but you really, REALLY suck. read more

I love going to this store. The staff is always friendly and knowledgeable and go out of their way to be helpful. That have a large selection of products from food to toys and everything in between at very reasonable prices. It's also very clean and well organized. Your pets are welcomed and they DO NOT sell live animals......yay!!!! read more

Wespaw Pets - Pet Stores Near Me - Sunnyside, New York

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Very clean. Very friendly. Overall, it seems fairly priced. Most items are priced similarly to the neighborhood pet stores, only a few items are more expensive. What it misses in the small business owner feel, it makes up with its large selection. One con, is that they're return policy is not very flexible. I believe there are no refunds. So if you're indecisive or unsure of a product, I would be wary before purchasing. read more

I went in expecting to get great customer service however instead of feeling welcomed, the staff just seemed annoyed about helping my mother and I. I felt rushed and I didn't get a chance to look at other things for my dogs. I hope the manager has a talk to their that was on duty today because it just sucked read more

This store has a wonderful selection of high quality pet food and amazing customer service. I was greeted when I walked in and both of the staff offered to help me. Holistic pet food and raw frozen pet foods are supplied here. The only minor complaint is that not everything is labeled with prices. However, it does not really matter since the girl working behind the counter was so friendly, she happily looked up the price I inquired about and answered my questions. It was impressive that she was so knowledgeable and up to date about cat food. She told me that Blue Buffalo Wilderness cat food is the best cat food which I confirmed by research. The girl was so kind and informed me that they have free delivery in the area with any purchase over $25! I really did not expect such a pleasant experience at a pet supply store. Going forward, I will definitely purchase all my cat food from here. read more

I came in here on a Sunday afternoon. My first visit to a pet store with my new puppy Lola. First time dog owner I was nervous and confused. Put at ease as soon as I walked in! Wow! what amazing service from Rich, full of knowledge. He took the time out to talk me through everything from best food, chew sticks and suitable toys for my 2 month old puppy. He was patient and thorough. Paula also took time to advise me. Great team! A wonderful customer service experience. Which is rare these days. I have found my pet store. 5 stars. read more

I feel very lucky to have someplace so close with the such great variety of healthy products. They have everything. And the staff is INCREDIBLY nice. I LOVE coming in to dog watch! Thank goodness they're so friendly to neighborhood dog owners so I can come in and get my fix of petting their adorable dogs. read more

My cat developed an ulcer/open sore on her head. My wife and I went to the store and informed the owner who immediately pointed us to an antiseptic spray. The condition cleared within 48 hours and we couldn't be more pleased! Absolutely recommend! read more