I took my cat there. He is half Himalayan and Persian. Beautiful furry cat. They shaved him so down it showed pink on his little body. He wasn't the same for a few days and it made me worry. I just wanted the mats out. I chose the lion cut, but did not expect that much fur coming off. I wish I could put before and after pictures. read more

Disco Paws - Before disco paws - Pet Sitting Near Me - Astoria, New York

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Beyond upset with the razor burns and the cuts my dog received after a a grooming appointment at this establishment. Had high hopes but it's so hard to find a reputable dog groomer nowadays . read more

Disco Paws - Razor burn and irritation - Pet Sitting Near Me - Astoria, New York

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Huge thanks to the amazing team at Disco Paws! Hobbes' bath and grooming were fantastic -- he's so happy, smells amazing, and feels unbelievably soft. The whole experience was prompt (under 2 hours!) and seamless. We couldn't be more grateful! read more

From the very first day I walked into Disco Paws with my dog Minnie on Steinway Street I felt very welcomed. Every time I walk into the store the always say hello to my dog . They call her by her name Minnie. They always say it nice to have you back. Minnie has been to the groomers, doggy daycare, & over night. Minnie was very well taken care of. I know that she will be taken care with kindness, & professionalism. The staff is always available to answer any and all questions you may have. I feel very lucky to have found Disco Paws on Steinway Street. Thank you to the staff at Steinway Street for taking such good care of Minnie. Karen & Minnie Young read more

An amazing groomer. Not only is staff kind and considerate, your dog with will in great hands. Angel had a grooming seesion. I could not be happier. She came out smelling and looking great. Feeling so soft. It is a wonderful place to take your dog and you will feel secure in knowing that your dog is being loved and treated well. read more

Was taking my first pup here for over 2 years, then got another dog and started taking both of them until last week never again, I picked both of them up from disco paws was in a rush to go to work when they brought out my 2 dogs one of them kept whining but I didn't think anything of it, came Home dropped them off & went to work, after I came home I saw my dog Still feeling down & I observed him closely and he was all cut up! I called them the next day as soon as they opened, & pretty much they told me oh we're sorry, we will give you 25% off your next service. I wasted $120 for my dog to get botched? I would never bring my dogs here ever again!!! BE AWARE! But what killed me the most was no one said anything to me, at least if they would of told me, hey we're sorry your dog was fidgety, whatever the case was, nope nothing, they were all hush hush, so like I said don't bring your dogs here, please. read more

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I love the care they show my fur baby The grooming is wonderful. Natalia does such a great job with him. The staff is so helpful and kind. I was introduced to disco paws by a friend and she didn't stare me wrong read more

Disco Paws - Pet Sitting Near Me - Astoria, New York

I called them to ask about boarding. They said to come by anytime and they will take my dog in for a trial period and that we do not need to call ahead or make an appointment. Great! We drove to Ditmars Boulevard, circled the area to find parking, and came in to drop off my dog for two hours. They told us no, that it was the staff's lunch break, and no new dogs are accepted for the next hour. We either had to either come back or wait. We turned around and left. If people take the time to make arrangements, and want to give you business, then at least communicate clearly correct pickup and drop off times. What a waste. read more

Strange little place, wildly overpriced and staff seem a little out of it. Decent selection in a neighborhood that is in real need for a good pet store but this place falls well short. read more

FURIOUS. Absolutely FURIOUS. Negative stars if Yelp allowed it. tldr: Don't get your puppy groomed here unless you hate your pup. I'm all about supporting small businesses, especially in the pandemic, but this is just absolutely outrageous and infuriating. As a business and groomer, don't make your own decision on how to groom a client because "I thought it was cuter". Follow the specific instructions and requests from the customer, ESPECIALLY for breeds that have specific grooming needs. I brought my puppy, who is a pomsky (Pomeranian and husky mix) for a grooming session yesterday with Pamela. When I dropped him off, I specifically asked for a trim near his private parts, face and his legs because he is getting neutered next week. NOTHING about touching the fur on his body. He has beautiful silky, soft and smooth fur with no matting. We brush out his coat every day and he takes human-grade fish oil pills with his breakfast. His coat WAS beautiful. All is seemingly going well until I don't receive a call for pick up at the 3 hour mark. My pup has gotten groomed before and as a double-coated pup, it does take a bit of time. I called Disco Paws and spoke to Nicole, who checked in with Pamela, and relayed that she has no idea how much longer it will take for him to be ready.... What?!?! Mini-panic but I let them do their job (I mean, Pamela's been grooming dogs for years, she knows what she's doing right???) I finally get a call 4.5hrs in and told to come pick him up in 30min, totaling FIVE HOURS for the appointment. I arrive and I'm completely blown away - not in a good way. Just look at the pictures and you'll see why. Pamela COMPLETELY SHAVED ALL HIS FUR and gave him a Pomeranian teddy bear cut. HE ISN'T A POMERANIAN and is DOUBLE-COATED. Any licensed groomer with any experience, should know that double-coated dogs should NEVER EVER EVER EVER be shaved. NEVER. It's dangerous for their skin and their fur will never grow back the same. Look at what he looks like now - completely bald. When I asked why he got shaved, Pamela said she started with the razor and the blade got stuck due to matting (his fur was never matted - see pics). Since she already shaved patches, she just continued with it, WITHOUT NOTIFYING ME and completely disregarding what type of cut I wanted. I asked why his face wasn't trimmed and she had the audacity to tell me "I think it looks cuter that way. But come back next week if you don't like it and I'll fix it". You had him for FIVE hours and couldn't give me the style I asked for?? To top it off, he has a nick with dried blood on his inner leg from the shaving. I stupidly paid and tipped on the electronic machine before they bought my pup out. Complete mistake. Michelle, the front desk lady, offered me a free grooming session "for my troubles". You're kidding me. I'm never coming back and sharing my experience to help prevent such atrocities for other double-coated dogs. How's a "free session" going to help ensure he doesn't get sunburnt since you shaved until I can see his pink skin? How is it supposed to help with dog clothes I now need to purchase because he can't regulate his body temperature? I wasn't planning on buying any attire for a pomsky - their magestic coat was more than enough. Why would I ever subject my pup to another FIVE HOUR GROOMING SESSION?! Amanda, the owner, called me this morning to offer a full refund of the service, but that doesn't fix the fact that your groomer completely ruined my puppy's fur and now I need to spend more money to fix everything Pamela's done. If you don't know how to groom double-coated dogs, be upfront and don't take them as clients. My pup is not a ragdoll for you to test your grooming techniques on. Never again. Don't come here for the grooming unless you hate your dog. read more

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My dog used to see Pamela for grooming but she moved to the Steinway location. The Ditmars location is closer to home and Pamela is very good so she's often booked up. So, I have booked with the groomers at Ditmars twice but they are AWFUL. Time #1 - Adelson came out very late for our appointment. It's understandable if he's running behind but he didn't apologize or even greet me or my dog. Worse, he's an extremely pushy salesman and pushing super hard about expressing my dog's anal glands is just perverted! Like, how many times did I have to say no?? He was so disinterested in my dog, so pushy, rude and aggressive that I didn't feel comfortable leaving my dog, and when I expressed my discomfort he shrugged, said "FINE!" and stormed in the back. So, we left. Time #2 - I made an appointment with Dyan because Pamela was booked up, but I needed my dog groomed for a special event and Adelson was a nonstarter. Dyan did not come out to meet my dog or speak with me, so I explained to the person checking us in exactly what I wanted - pictures of the previous groom and all - yet Dyan cut off significantly more hair, giving my dog an entirely different look than what I asked for, plus it's choppy and uneven. Her reasoning was that she thought my dog would stay cleaner. But that wasn't her call to make now was it? In spite of her excuses and apologies, she kept gaslighting me by saying this was, in fact, what I wanted. I will absolutely NOT go there ever again. I will plan far in advance and go out of my way to book with Pamela at Steinway because both groomers at the Ditmars location are AWFUL. read more

Disco Paws! First - such a cute name Second - these guys are rockstars Riley (cat) desperately needed her nails cut. I called ahead to confirm the cat groomer was in. Rolled in 30 minutes later and Riley was taken back almost immediately. While waiting I made small talk with the two ladies working the front desk - both were so personable and wonderful. We spent the 5 minutes she was getting her nails cut chatting about the rescue I foster failed from and shared cute stories about our pets. The groomer came back with her in her carrier and told me she did a wonderful job...exactly what every cat mom wants to hear. Great experience, and we will be back for her next mani/pedi appointment. read more

Disco Paws - Nice seating area while we briefly waited our turn - Pet Sitting Near Me - Astoria, New York

They told me they don't accept my dogs breed. I have an English bull terrier (target dog) who is as sweet as can be. Clearly uneducated idiots who run this place. I would not trust my animal with ppl like this. read more

Such a friendly shop! When I'm in town, I walk my grand puppy down for grooming. They're so accommodating and everyone I've met that works there is so personable and attentive. His usual groomer is Paula who does an excellent job, especially with his nails. They also have an excellent selection of toys, treats and foods. They're definitely a five star pet salon! read more

Very Mad: This is the second time I take my Mini Goldendoodle here, and for the second time they did totally the opposite of what I requested. When I asked to fix it, they did; but messed up even more. I don't understand why if I show them pictures, and was very specific with my instructions they did what ever they wanted. Not only that they charged $125 plus tip... for the horrible job they did. LOST A CLIENT. read more

We've been using them to groom our dog for years and have typically been very thrilled with the staff and results. Today was not the case. When dropping off my very timid dog, the groomer came out and instead of picking her up dragged her into the back nearly closing the door on her (she is a 12 pound chihuahua mix) We do not do doggy daycare because my dog is NOT dog friendly and very fearful and aggressive of other dogs, to my surprise the back room was full of lose dogs! I spoke up and the front desk woman asked the groomer to please put "her dogs" away to which she shrugged and did nothing. My dog was returned to me with a bloody paw, and I asked if anything went wrong to which they said no. The report card they sent also did not mention this. If you do not like and respect animals, please please open a different business. The owner of this company should be ashamed of how they let their business go read more

Disco Paws - Injured pet - Pet Sitting Near Me - Astoria, New York

0 STARS. First off let me say if you're on here looking to see wether or not to get your pet groomed, I HIGHLY suggest you look else where. A bit of background info, ive lived in the neighborhood for years and have always only gone to disco paws for my 10lb yorkie for a groom, because I trusted them and have had good experiences in the past. To start i made an appointment for him last week, on the phone the lady said "we have a new groomer just so you know" me thinking nothing of this just said ok no worries, thinking that they do a thorough check on the people they hire as a business. Today, the day of his groom I decided to check out some Yelp reviews just to be sure his hair would be good etc. ALL THE REVIEWS from the past two weeks have been BAD, I should have known then. When I brought him in this morning I spoke to the lady who was behind the desk (not the owner) and expressed to her my concerns with the reviews I've read, saying that I understand some people complain to complain but that I wanted to make sure he was going to be ok and she understood and assured me of that. Walking in to pick him i Pay, I tip.. and then he comes out.. as im putting his jumper on him he starts bleeding PROFUSELY from his back left paw, and I mean SO much so that splatters of it were all over the floor all over my hands behind I'd be holding him before hand. I showed the lady and she looked mortified and went to get the groomer and tissues, he kept bleeding and bleeding so much they had to come out and put some quiq stop all over his nail and paw. I asked her to call her the owner now because I'm basically trying not to cry at the point and when she comes in the phone all I got was a "no refund, and the bleeding will stop it's just a nail" THATS NOT THE POINT HERE GUYS, I trusted you like many others with my pet who is 10 years old and GOT forbid he gets an inflection. Lady next to me saw what happened and thanked me and walked rite out of the store with her little dog and cancelled her groom. I CANNOT BELIEVE THAT THIS BUSINESS THINKS TJAY TREATMENT IS ACCEPTABLE. I'm not one to write reviews, complain or ask for money back but this has me so upset and so incredibly angry with 0 empathy from the business owner, the poor girl behind the desk isn't to blame but you guys will never have my business again and I hope to god people take this review seriously. I also hope that he now dosent get an infection. JUST POOR. read more

Disco Paws - After the wiped up the floor from the blood. - Pet Sitting Near Me - Astoria, New York

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We brought our dog there for a bath and a nail trim. He was there 6 hrs and they shaved him when they weren't supposed to. He was already a short haired dog. When I first walked in was yes just about when they were about to close. They looked at me from the back and gave me hand gestures across there throat and I continued to have them come talk to me and they turned there backs to me. So yea I'm going to be mad and not so nice and throw a couple of F bombs in there. Also they were very rude, and the manager refuses to answer the phone or call back. All they did for me was not charge me. The handler didn't even know the groomers name and they work together. He supposedly only worked there about two weeks. Clearly doesn't know what he is doing. I called him retarted because he is retarted. How are you a groomer and don't know not to shave a double layered dog. Even if there was a miscommunication you should have made sure what you were doing before it. I called the manager there claiming she never got my call I left two voice mails. The store supposedly called her also. Yes it may be after hrs on her shift but if there's a problem you should try and fix it if you care about your business. Then I was accused of trying to destroy small businesses. There using the pandemic as a excuse. You shouldn't hire people who don't know what there doing just to keep your store open. Before and after. read more

Disco Paws - After - Pet Sitting Near Me - Astoria, New York

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I went for grooming and had a negative experience. The groomer didn't do what I asked at all, and my long-haired dog ended up cut super short despite me repeatedly saying that I wanted her kept long. Only gave the second star because the manager heavily discounted the appointment. What I found most disappointing is that the groomer didn't bother to come talk to me and apologize or express what caused the misunderstanding. I would maybe have gone again if he'd talked to me about what happened and offered an explanation or an apology. Instead, he just hid in the back. It was very disappointing. read more

Disco Paws has treated my dog Daisy and I with so much love and attention. I started taking Daisy to Disco Paws in October. I at first was hesitant and nervous that daycare might have not been the right fit for her because she usually doesn't like other dogs. However, I was wrong. Disco Paws made her more social, less anxious and comfortable. I turned from a helicopter parent to someone who began to let go and let Daisy be a dog. Disco Paws has been great for us both. We both have made so many new friends and we got our independence back! Thank you read more

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Not very personable. Rush you off the phone. Lacking warmth when visiting in person. Give them credit for opening and expanding a small business but their heart and hospitality is LACKING. read more

They really helped me out in a pinch and now we will be going to Queens just so my dog Rocket can party at Disco Paws. He loved it! The staff was stellar, very reassuring and accommodating. read more

My Boston Terrier is quite frankly a shy anxiety filled fur baby that runs from anyone new and cowers when the wind blows too hard. However, at Disco Paws they are so gentle and kind with him he's started allowing people to gently pet him. We've left him for several weeks over the last three years at Disco Paws and he's always happy and well cared for. The ability to access webcams to check on him also helps my family feels secure leaving him here. Would recommend boarding your pets here every time. read more

My rescue schnauzer mix Betsy has been going to Pamela at Disco Paws for grooming for a couple years now. She's always excited to see Pamela, and a little nervous about being groomed, but Pamela makes her feel right at ease with her warm personality and lovely demeanor. Betsy always emerges from her grooming experience with a happy face, looking and smelling great. read more

Disco Paws - Post-groomed happy face at Disco Paws! - Pet Sitting Near Me - Astoria, New York

Disco Paws.... I absolutely love them. I have taken my golden here twice and was very happy with the overall experience and results. The groomer was very thorough and made great recommendations. They sent pictures and provided a "report card" which I thought was really special. I love the fact that the groomer was able to look at our profile and review notes from his last visit. They really know what they're doing and they do it really well! :) read more

Disco Paws - Pet Sitting Near Me - Astoria, New York

My pit Bull has extremely dry and rough skin. She's on medicated shampoo and her coat is still dry. after her visit her coat is extremely soft and smells amazing. I can't believe how soft her fur feels. It has a nice shiny coat and it makes me happy because her skin looks really healthy after one visit. I got a pick up and drop off service. They came early and was very friendly handling my pit. Extremely happy for this additional service as my pit is a senior and walking miles isn't really something she can do easily. She came back with a cute flower on leash and a BIG smile. I know she was treated good because she seems so happy. Great place! THANK YOU read more

I wrote a review a few months ago but think it's important to update in light of COVIDs impact upon small businesses. Disco Paws, though I don't use them with frequency, have been essential for Alfs socialization with dogs and grooming. I relied upon them for boarding when I was moving and for day care purposes when I had a busy workday. They are my go to for grooming. Professional and caring. All that said, please consider Disco Paws whether local to Astoria or not - they are reliable, consistent and kind. I wish they had a spot in Rockaway! Please support this small business!! read more

Disco Paws - Pet Sitting Near Me - Astoria, New York

I feel so comfortable dropping my fur baby off at Disco Paws. I know she's in great hands and will be cared for while she's getting groomed. She's a 6lb Shih-Tzu with a lot of attitude. I also absolutely Love the "Disco Report" you receive after their session. Thank you all for making her experience stress free ! read more

Disco Paws - Groomed - Pet Sitting Near Me - Astoria, New York

Disco Paws was amazing. Only going there from now on. First place our baby came back without a cut. He moves a lot because he gets nervous but he looks so good and happy to see us. They also send us pictures in the report card of him in the bath! Also, the store is filled with yummy treats that he loves!! Also the grooming prices are amazing! read more

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I AM DISGUSTED BY YET ANOTHER BOTCHED UP APPOINTMENT WITH YOUR GROOMERS I BROUGHT SOFIA TO HER 1:00. the receptionist told me it was going to be 4 hours, I said no, I have to be somewhere, 4 hrs is a ridiculous amount of time. I asked for the groomer to bring Sofia back to me. THEN THE GROOMER PROMISED ME SHE WOULD BE READY BETWEEN 2- 2 1/2 hrs. I SAID OK BECAUSE I HAVE TO GO SOMEWHERE (I HAVE TO BE IN LONG ISLAND). I got there at 3:23 and they said she was not ready, I asked the groomer what he did so far with Sofia, he said he bathed her. I said bring her out, he never brought her out..OK I had the receptionist go get her. HE NEVER EVER EVEN BATHED HER!!! the last time Sofia got groomed was at the Steinway st. location. Look at the picture.....her face and neck were uneven. I took her home and cut it myself. AWFUL AWFUL AWFUL....YOU WILL NEVER SEE US AGAIN.... read more

This review is for Steinway seeing as they don't answer voicemails, reviews or emails and chose to block me for being a whistle blowers so beware! No confrontation will be had. I have no idea what kind of establishment this is!!!!! I will post this here since they are the same owners. I've been here a few times and it was just okay. They always have spots available last minute which has worked out for last minute emergencies. The manager and another front desk girl are kind and professional. It wasn't until I left my dog for a couple of night of boarding that I had a truly meaningful bad experience. I checked in on their doggy cam three times of the four days I left him there due to a family emergency out of state. In the few minutes I happened to check the cameras of the play area, the worker supervising the dog area was kneeing my pup away from him, as well as other dogs. He was intimating other harmless playful dogs doing absolutely nothing and picked up a small frenchie and threw him down and out into a corner aggressively for peeing (which is allowed and is their job to look after and wipe down). It was extremely obvious by his demeanor how miserable and disengaged he was. The following day I checked in and it was the same exact thing. When I went to pick him up, the same worker was in the doggy area. He was SCREAMING at the top of his lungs "f**ck!! Get the f**ck back!" And continued with that curse. You'd think he popped a vein. There's NO a reason to lose your cool with dogs consistently and continue to work with them. People are trusting that their dogs are in good hands and in the hands of dog lovers. I'll never leave my pup here again and hope they consider re staffing for the sake of the dogs. ALSO my dog came back with a huge bump on his head. I know dogs play and get hurt, same as kids do but I expected some kind of comment or something written down in the report. Again I think this boils down to the lack of care from the person supervising the dogs and What seems to me, always on his phone. read more

Wonderful boarding experience for my needy little beagle. It was great checking in on him making new friends (though mostly snoozing) and the whole family LOVED the daily reports and photos. The staff really got to know my guy and he's been welcomed back after our first visit with his tail wagging. read more

They are good at everything and very friendly and excellent with dogs in every way there service are affordable dependable and reliable and the staff is very knowledgeable and give good advice I would recommend them to the world if I could read more

Disco Paws always do an amazing job. They handle my baby gizmo with care and gentle touch. He always looks amazing. read more

Disco Paws - Pet Sitting Near Me - Astoria, New York

*UPDATED REVIEW* I used their pick up and drop off service. Little did I know the appointment was for 3PM and my dog returned at 7:15PM. I called DiscoPaws around 6PM to inquire about Céline; I was told it was Saturday and it was busy that's why. After, Céline came home I saw her CUT/WOUND. The worst part is the business DID NOT/FAIL to inform me that my dog was injured during the grooming services. That in itself loses the businesses integrity and of course the client, myself. The worst part of it all is that pets cannot communicate to say which part of their body was injured. I am BEYOND upset and this is a WARNING for anyone who wants to take their dog here...DON'T. You will be putting your pet in DANGER. I hope DiscoPaws reads this and does something about it, I did my part by speaking my truth! read more

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Since we moved to Astoria 3 years ago, Disco Paws has been our go-to choice for both daycare and grooming. The staff has always been nothing but friendly and sweet to both my wife and I and our pup, Violet. The live camera let you sneak a peek at any time of what your furry kiddo is up to, and the report cards at the end of the stay are always sweet and informative. Grooming-wise they always make Violet look her best and take great care of her while she is there. Loads of great grooming options regardless of your dogs needs. And to boot, they have a great selection of treats and toys, AND they do pickup/dropoff, which has been a life saver when work schedules get crazy. Overall, a wonderful place with great people. You can't go wrong. read more

Best in the neighborhood. I recommend them to everyone I know. My Bella is groomed there since she was a puppy,it's been 2 years since I take her to Disco Paws,and they're always providing amazing customer service. Groomers are great,Pamela usually takes care of my baby,but since she was off today,Peter was grooming her,and he did a amazing job!I don't really write reviews,but just wanna thank the entire team for being awesome! read more

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We love, love, love Disco Paws! We take our pup Cosmo every week for day care. The check-in/check-out process is swift and easy. We love their puppy cam because we get to see him play throughout thHe always comes home clean and happy. Plus, we groom him here too and they do an awesome job. We can't say enough about how much we love this neighborhood spot. read more

Disco Paws - Post Disco Paw magic. - Pet Sitting Near Me - Astoria, New York

My first time using their grooming services, I thought everything went well. When I picked up my poodle I had asked if any issues had occur she said no everything went well. When I got home I checked my dog, he had dry blood on his ear, red patches on his chest and on his private area as well. I always ask for a short cut in all groomers that I have tried, this is the first time I seen marks like this on my dog read more

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I come to disco paws for a few things- they carry good food/treat options, I like their bully sticks and snacks for my dog. I also love the woman who does the grooming- she has cut my dogs nails a few times and is gentle. What I don't love is that the dogs are separated by size for day care and the small dog room I cannot see. I have come in to buy things and see the rooms are over crowded and seem squished. I once saw an employee spray a dog with water to calm it down which I thought was odd. I left my dog here one time and wasn't even informed I could watch on the cameras. When I came to pick him up and I asked how it went the guy said "fine" and offered no other information Great place to buy treats and food not the beat for day care in my experience. read more