I had stopped in to fix Wendy's location when I was looking for a late dinner. I've driven by here many many times whenever I'm in town and this is my go to Wendy's in Ventura. I've always been a fan of the salads here. And it's probably one of the best fast food salads out there hands-down. Sometimes there's different variations but overalls all the same ingredients maybe other than a few ingredients and sometimes a salad dressings are a little bit different but overall the tons be very fresh and it's never wilted like you would get from other places. The drive-through tends to be very popular here but it is also a possible reason it's stuck in here since the flow of traffic isn't necessarily the best. Download the app and make sure you're able to take advantage of some of the different promotions that they may be running here. And I am a big fan of the mobile orders so you don't have to wait in line. read more

I came by and placed a mobile order for a spicy chicken sandwich. Inside the restaurant was very clean and my order was ready quickly! The employee working there was super friendly and even asked if we could take the survey to receive a free frosty! Wendys is underrated for their burgers and chicken sandwiches! I always try and stop by! read more

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I would give ZERO stars if Yelp would let me!What a joke this Wendy's location & the owner's individual policies are. "No dipping sauces included with fries, only nuggets" None. Zero. You must pay for them. Other locations give you one per item. This location used to, but that's something of the past. What a shame to the history of this location! Save your money on this Wendy's and drive over to Victoria Avenue location! read more

Customer service was amazing. Shout out Idrisi and Shelly you guys were so nice and you can tell they were working hard, and they STILL found a way to make me feel valued as a customer read more

Terribly miniature burgers, charging $.50ea. for sides of Ranch and a $2.29 cookie that was rock hard!... NEVER AGAIN!

I like Wendys burgers. Maybe unpopular opinion but they are better than in n out. Well this location is scam central. I will buy a regular combo and they use all kinds of tricks to get it to large. They will pretend they didn't hear you and then say it back making it large. It happens every time. So it's not a fluke. It's a super shady ass policy. Got a Dave's double combo today. And said double about 3 times. They pulled the large scam on me and I clearly specified NO NOT LARGE. REGULAR. So what did they do? They gave me a triple burger and charged me for it! Scammers! DO NOT give this place your $. I will not be going back. read more

Went there for the "biggie bag" who thought of that. Well i ordered the $5 biggie bag Jr bacon cheeseberger but must of cost xtra dollar for tiny cube of unmelted cheese than another xtra dollar for a small piece of bacon so it cost $7 plus tax. It was the smallest thinest square of burger i have ever seen ! Good for people with high cholesterol , barley any meat !! 1984 commercial Wendys. WHERES THE BEEF read more

In the day we sweat it out on the streets Of a runaway American dream... OK, I'm peculiar, I admit it. I don't like the food at Wendy's. You couldn't pay me enough to eat a Wendy's hamburger. Nevertheless, I am a huge fan of their Frosty. I never eat them as they serve them, though. I prefer to take them home and freeze them until they're solid. I like to keep a few in the freezer for when I want a little treat after dinner, or when I want to cool off on a hot day. But living in Ventura, we very rarely have hot days. Temperatures here typically range from 46 to 76 degrees F. Only rarely does the temperature here go below 39 or above 82. This last week, however, was insanely hot. Over 100 degrees. Like for a whole damn week. I looked in the freezer for a Frosty and, dammit, there were none to be found. I told myself, as soon as it cools off, I'm gonna stock up on some Frosty. (interesting side note, according to Wendy's twitter account, the plural of Frosty is Frosty, like the plural of deer is deer) About a month ago I saw a commercial on TV that said Wendy's was introducing the Strawberry Frosty. Wow, I thought, I gotta try one of those! So today, it was finally cool enough to go out and do stuff. I headed directly to Wendy's to score a Strawberry Frosty. Only to find out the Strawberry flavor Frosty was a temporary menu item, and it was discontinued a couple days ago. How disappointing! I sure hope they bring it back sometime in the future. I figure they probably will, it seems like nearly all the fast food chains follow that pattern these days (e.g., McRibs at McD's, Fiesta Potatoes [& Mexican Pizza] at Taco Bell). I was just about to order a few Kid's Size Frosty. I didn't see them on the menu, so I asked how much the cost. The sweet employee on the drive thru intercom told me they were a dollar something each, but they had a special deal right now. If you buy a "Boo Book," you get five Junior Frosty for $1 I had never heard of a Boo Book. Sounded like a scam to me. OK, I asked, how much does it cost to buy a Boo Book so I can get the discount. The nice woman said a dollar. She explained the book had 5 coupons, each good for a Jr size Frosty. Five Frosty for a buck? Wow, what a deal! That's what I said to the friendly voice on the intercom, What a deal! Yeah, I'll take one of those Boo Books. She asked me how many Frosty I wanted, I told her four. When I pulled forward to pay I was grinning from ear to ear. And then, you aren't going to believe this, the deal got even better. Get this: the Boo Book costs a dollar, flat. As in no tax added. Wow, wow, wow! I love this deal. I have to admit, just for a second I thought about our Governor, Gavin Newsom. I felt bad about the Big Guy not getting his cut. Gavin gotta eat, too, you know? I briefly considered the financial impact on the state of me for once in my life making a purchase without paying tax. Then I told the cute cashier at the window, give me TWO of those Boo Books! Mikey C says: Ha ha, Mr Wilson, ha ha Mr Heath! read more

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Service was amazing was happily greeted by an employee named Blanca and she provided us with efficient and great customer service!! She really was a sweet sweetheart. Will come here more often because of the lovely greeting! food was delicious. Got a crispy chicken BLT my partner go the son of bacon Nader and both meals were to die for!! definitely consider coming here quick service and will definitely have you leaving with a smile. The place is kept super clean as well!! read more

Wendy's - Delicious!! Blanca is the best!! - Fast Food Near Me - Ventura, California

Haven't been to this Wendy's for some time and won't be back to soon! The quality is even worse today! The size of the burgers are smaller than ever! Meat patty is half the size and they give you a big chunk of lettuce instead and the bacon is hard as rock. Sad prices have doubled and quality is worse than ever! read more

Terrible attitudes all around. Completely hostile towards customers and either deaf or high. Had to repeat every single item three times and constantly got sidetracked with other customers during our interaction. Got my order wrong and dont plan on returning. Ever. Go to The Burger Den if you see the Vallarta brand Wednesday Adams. Its even cheaper too! read more

This newer version of the regular and spicy chicken sandwich at Wendy's is an abomination. For most of my adult life the tender whole breast fillet on the regular (or spicy) chicken sandwich overlapped the bun in size and was always perfectly breaded like fried chicken. The best version of a fast food chicken sandwich was Wendys (in my opinion). The new chicken fillet is a glorified processed square chicken nugget-esque patty (in flavor and breading texture). It doesn't even match up with the photo on the menus (still showing the original chicken filet). yuck. One of the biggest fast food downsizing and downgrading disappoints in my memory. Shame. read more

Won't be coming again, they forgot two things from my order the first time around, I asked for the food that was missing, got called "una pinche gorda" after they messed up my order. Then the possible manager on duty yelled at the woman who was working on the fryer for not working fast enough, then proceeded to throw my food inside my car which ripped the bag and spilled all over me. He then laughed and said "Aquí tienes, pendeja". I've come to this location many times but this is just beyond rude and downright disrespectful. read more

Clean, friendly and a great meal. I had the Apple pecan salad. Fresh and crisp. The lady behind the counter was very nice and helpful. Keep up the great work! We will be back. read more

When I got here I was waiting in line for 10 mins and they kept on saying Kurt one more minute. There was a hair in my fries and the food was cold. I will not be eating here again read more

hours need to be updated on door. Lobby hours say 9pm but doors locked at 8 pm. Drive thru open. read more

I wouldn't suggest eating inside this restaurant alone. I have had no problems in the drive thru however inside the restaurant is another story. The parking lot is dark. I am not impressed with Kailey the manager. On 12/12/2019 at 5:30pm I walked into the restaurant to find a woman sleeping in one of the booths. On the table was a ton of trash with coffee cups from another location. I found this strange but went to order my food. I stood at the register for a few minutes and was finally greeted then ordered my food. As I was waiting I watched and heard one of the employees training a new employee while she made somewhat degrading comments and spoke ill of the district manager. The restaurant also had a portion of the lights either turned off or out. I'm not sure which, but I ate in the dark. At 7:30pm I went through the drive thru and the same trash was still located in the same booth as at 5:30pm and the woman was no longer there. I reported this incident later that evening because my 5:30pm visit left me feeling uneasy and as a manager I would want to know these situations if I wasn't present. On 12/13/19 I received an email from Kailey: Hello, I am reaching out to you via email from the feedback we received this morning from yesterday's visit. I would like to know more information. Time of visit, who the manager was, and what the homeless person looked like. Feel free to call me back at 805-648-7325 ( the restaurant number). Thank you, Kailey I returned a call on 12/13/19 and followed up with Kailey. I asked to speak with the district manager and she questioned my story and said she was there the evening prior and didn't see any of this happening. I reminded her there were cameras in the restaurant and she was free to verify my word. I wasn't impressed with the way she spoke to me but she emailed me saying she would forward my contact information to the dm and he would be calling me. It is now 12/23/19 and this has still not happened. I will follow up after the holiday. read more

Wendy's - Spicy Chicken Go Wrap - Fast Food Near Me - Ventura, California

I've always liked this Wendy's, the food is usually good but not this time. We ordered a single burger, a fish sandwich, and 2 orders of chicken nuggets, everything arrived overcooked and sloppily thrown together. Due to health issues, we've had to order delivery, normally the food arrives hot and yummy. The food was not only overcooked but also cold, and the sandwiches looked like they had been tossed together and then sat on, they tasted even worse. The nuggets were overcooked as well and cold but, since they were for the dogs, they didn't care. Since the order was delivered and it takes days to refund the money (and delivery is expensive), we had to settle for pb&j. I'm so disappointed in the lack of quality and customer service this Wendy's has fallen to. The burger and fish are $5 each so $10 for inedible food, get it right. It'll be awhile before I go back And, is it just me or have Wendy's burgers shrank? They seem quite a bit smaller to me. read more

Wendy's - Fish - Fast Food Near Me - Ventura, California

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I got a summer salad recently. They added an extra treat that wasn't appreciated, the lettuce stem.

Worst place ever. The employees barely speak any English. The girl up front that starts with a b, she's the slowest women ever. Get her outta there. Horrible customer service read more

After watching the Wendy's commercial for the new GIANT double bacon cheeseburger, I decided to download the Wendy's app and give it a try today for lunch. We regularly visit Wendy's and love the 4 for $4 deal.... I Proceeded to order the New $5 Giant Jr. Bacon Cheeseburger Meal.. After ordering and opening my meal I was disappointed to a regular jr Bacon Cheeseburger..I walked back inside the store, Where i proceeded to talk to the manger and show her my tiny burger in hand. She looked and my burger and then looked at me and said, "I don't see Nothing is wrong with that burger".. I said this it giant?? She said that is the new giant burger... Disappointed but very hungry I ate my "small" GIANT Jr. Bacon Cheeseburger, still hungry afterwards... Should not be hungry after eating a meal that says GIANT anything... read more

Wendy's - Fast Food Near Me - Ventura, California

Consistent and good for the prices. You're gettinf what you're paying for at a fast food chain. One of my guilty pleasures.

Starting off by saying food was really hot and fresh, and customer service was excellent isaac and grecia were really nice and fast they gave me my order very quick and honestly they should be managers they are really nice. read more

They were unprepared for the day. I arrived at 10:05am. Door on one side was locked. Had to walk to other side to get in. No big deal except it made me unsure if they were open while walking. I had to ask if they were still serving breakfast. They were but the breakfast menu was not showing. I had to ask them if there was a menu. They put the breakfast menu up. They aren't exactly unfriendly but.....they sure don't show friendliness. I'm thinking about not coming to this location anymore. What would have made this trip better... * A friendly greeting * A simple thank you * A smile * Possibly an apology for not having the appropriate menu showing. read more

We live in a great country, that's for sure! Where else can you walk in to a fast food restaurant, order a triple cheeseburger combo meal with a large chocolate shake and get out the door for under $10.00? Seriously, that was a question. Let me know so that I can try it out. Truth be told, I enjoy eating at places like Wendy's 'cause they provide ample evidence (around my waist) that I need to get some exercise. =] read more

Wendy's - Fast Food Near Me - Ventura, California

There was paper in my burger... The burger was decent until I realized I had a mouthful of cheese paper. I used to actually like Wendy's, I will not be coming back. read more

Wendy's - Paper Cheeseburger Pretzel Bacon Pub Classic Chicken - Fast Food Near Me - Ventura, California

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Food was normal, but the service was great! Eduardo was courteous, friendly, and efficient.

The best food and fresh ingredients all the time, and best costumer service specially Idrisi who makes sure you get what you asked for.. Highly recommend to eat the spicy chicken and spicy chicken nuggets.. Amazing ambiance to enjoy a meal! read more

I had trouble figuring out how to rate this location. I've never had any issues with the food or the accuracy of my orders, and I'm in there once or twice a week. The problem is always the staff, for starters. They all pretty much seem miserable for the most part. Maybe that's the management at this location though, which brings me to my next issue. I've had two problems there: The first was when I began using the Wendy's app and the employee wouldn't allow me to do so. I complained about that through the app's customer service chat and was told I would be contacted by that restaurant's management team. I never was. Interestingly, I've never had any issues using the app there since. My most recent problem was when ordering, I was charged two dollars more than the price on the menu. When I asked why, I was told by the cashier, "That's the price my screen says." I was hungry, so I paid, left and ate. I again contacted customer service, and was again told I would be contacted by management. Guess what? Never was. I'm frequenting the other Ventura location from now on as it's probably more convenient for me during my drive home anyway. read more

I have loved Wendy's hamburgers for over 4 decades. Usually we use the drive thru at the Thompson Rd location and we've noticed food quality going down hill. A week ago we dined inside and now we know why. The place is in horrible condition. The entire restaurant is dirty and in dire need of a remodel. I suspect this location is a franchise as a company store would not be allowed to look this bad. When a restaurant is obviously dirty and broken down you can bet the food safety is in doubt. I will alert the health department and will not return until the place has been remodeled. I have over twenty years in restaurant management so I speak with plenty of experience and expertise. read more

I've never left a review before but I had to because every single time we go here the fries are elite. Absolutely magnificent. Best fries from a fast food place I've ever eaten. They're doing something right! read more

I came in today on My lunch break and to begin my story. They had me wait 5 min after they took there last order. Nobody else was in the drive thu but me and every one got served before they took my order.finally they decided to talk , I ordered a chicken club and when I get to work getting ready to enjoy my lunch, I didn't get what I ordered. Instead it was just a plain chicken sandwich with lettuce. Very disappointed in the quality of service. I'm thinking maybe it's worth it to pay more and eat else where. ALSO NO RECIPE WITH MY ORDER! read more

Wendy's - Fast Food Near Me - Ventura, California

I was not surprised when I saw that this place has 2 1/2 stars right now. Just left from there after getting too cold orders, the first one had cold fries and a cold sandwich when I returned I received hot fries and another cold sandwich. Came right back and was told that the bread was supposed to be cold as in from the freezer I assume, upon receiving my refund I was shorted a dollar.You really have to check everything being sold or given to you and I think if that is the case that it is chalked up to bad customer service read more

didnt feel like venturing Ventura so I wanted someone I could walk from my motel to grab a burger. I hate Carl's post-1995 and Jack makes me puke, so chose the best of the worst. Should've had a salad someone else. This wendys is not quite spic n span. The seat I plopped down on almost unraveled. My table was multi-fingerprinted with grease, yikes. Ordered a double stack combo, the fries were crap...reheated crap. The cashier asked if I wanted to buy a cookie and was a bit pushy, they have some sorta contest to outsell others or some shit like that, I just said i dont like cookies to end it. The burger was o.k. for wendys standards, spooky looking outside (this whole street is creepy) but the fries, lack of cleanliness and well maintenance,and cookie-pusher brought the stars down. read more

3 stars because my food is usually fine but customer service here sucks! i ask for extra sauce and cashier or manager just gets all mad doesn't say please or thank you or anything lol. People are so right, some of the people here are downright rude. the owner should really look into better management to crack down on MANNERS ! read more

Drive thru this morning. The window server had her mask around her neck, not on her face. The food prepared behind her also did not have a mask on her face. Bad! read more

The burgers were yummy and big !!! Got 2 singles wither cheese and 2 chicken sandwiches , I was immediately impressed with the size of the sandwich. Good favor lettuce and tomato really fresh !!! Will be back to try breakfast read more

My friend an I got Wendy's and sh got chicken nuggets an fries the fries an chicken nuggets were so cold almost like they didn't warm them up the chicken nuggets were so disgusting and the chicken Nuggets weren't fried there was only chicken skin it was disgusting and we got sick please stay safe read more

0/1 Customer Service, it's really bad - Drive thru staff is rude. 1/1 Hot Food, usually my food is hot 0/1 order accuracy, I have to check every order before I leave because there's always something missing. 1/1 wait time, they're pretty quick but it's to the point where they're rushing you through. 0/1 overall experience because they ALWAYS miss something and always act like they're being inconvenienced by having to do their job, the drive thru staff is just rude. read more

The place it's dirty Bathrooms dirty to, no toilet paper no covers seats no soap dispenser, hamburger meat is cold, the service it's not friendly Like Just to be read more