A one star is more that enough! Here today at 9pm and the young man taking the order did not seem very welcoming. He made a mistake with our order and when we tried to correct him gave us an attitude. We had asked for Ranch dressing and got bombarded with BBQ sauce. Had to go back in and request ranch. Service is horrible after Juan left. A shame. read more

place was empty so my food should not taken long but it did! and it was just an english muffin with sausage and cheese. when i did get the sandwich the sausage was burnt the bread old and cold, so i took it back and they were questioning it then they were making a new one took forever and mind you i was watching them lol. the lady seemed like she didn't know what she was doing and she looked like a manager in training or whatever smh. When i finally get the sandwich again i of course checked it again and guess what the english muffin was cold ! they get business because theres nothing else nearby read more

Wendy's - miserable Sausage & Cheese English Muffin - Burgers Near Me - North Bergen, New Jersey

They were fast and organized and very on top of things. Even handling the to go delivery orders with precision. Also. The food was fresh and the place was very very clean including the bathroom. Lastly, outside seating was available. read more

I paid for my order and received half of it. The crew seemed more emphasized in conversing amongst themselves and joking around. I called and acknowledged them about the missing multiple items. I returned back and the items were not remade nor did the manager present themselves for the mishap. Will not be back unsure if it's new staff. The location was very slow with a lot of employees this was mind boggling. I am a manager myself and would at least expect fresh food or a coupon for next time. Coach your staff properly at PM. I'm read more

The worst Wendy's in the world!!!!! They always leave something out when I order from DoorDash/uber eats. Even eating at the restaurant sucks! Stay away from this Wendy's!! read more

Everyone loves to eat clean nowadays. But although we all know Wendys is one of those we don't consider clean this place is totally clean. Probably the cleanest Wendy's in Jersey City area. Service is aight. Nothing special but the place is nice. read more

During this hard time of the outbreak, all restaurant is no dine in only pick up or delivery. Drive thru is one of the good option. I was on the way to NJ and I was so happy to find the place to get some food. It was very easy and convenient. read more

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For every 6 times you order Wendy's, you'll get a not so fresh or wrong order but is that ever going to stop me from going to their drive thru to satisfy my late night cravings? Hell no. This location has gone thru renovations and has 2 drive thru speakers and gets pretty busy at nights. I scored me a BOGO deal for signing up on their app (only valid until 2/28/18) and I throughly enjoyed it! read more

I was absolutely horrified when I took a bite into an uncooked chicken burger sandwich from this location. The burger was pink in the middle!! Disgusting!!! What's Wendy's slogan? Deliciously Different? Well if uncooked food is their take on 'deliciously different', I'll pass. #betteroffwithoutWendys #byefelicia read more

Wendy's - #deliciouslyrawchicken - Burgers Near Me - North Bergen, New Jersey

I come here mostly for the coffee, which is pretty good. I haven't had the food yet and sometimes the wait times can be a little longer than usual. read more

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Paid for extra bacon and cheese for my potatoe did not provide it. Food was cold. I will never order here again.

Open Late Confusing Drive-Thru Cleanliness Issues This location is somewhat dangerous to enter and exit off Truck Route 1 & 9 and the staff seem less then enthusiastic about taking your order. Sandwiches are slapped together and fries undercooked, the chili gave us a good bout of gastroenteritis. No Thanks read more

Wendy's - Menu - Burgers Near Me - North Bergen, New Jersey

This place is great! The guy working here name Juan is amazing! He went above and beyond. They make the food great. For as busy as they are it is fast. Great location and management must be doing something right! read more

Everyone seems to be freakin out. It's Wendys!!! Best fast food hands down but still just fast food. Never do drive through; I always go in. Workers seem fast. My food is hot and as good as it can be. It's fast food. I just wish it was in a better location but beggers can't be choosers. Hey-it's better than going to BK on Central!!!! Have Fun read more

When I ordered a chicken sandwich it was REALLY BAD. It came with a single piece a lettuce on it and even the old chicken sandwiches I would get in elementary school were better than what they call this "food" read more

So today at the drive thru I saw them hand my food to the wrong car, they gave it back, and proceeded to hand me the same bag those people touched DURING THE PANDEMIC WITH NO GLOVES. On top of that they didn't include the BBQ sauce i asked for and the nuggets were COLD. The WORST Wendy's they all need to get fired. read more

The order was constantly messed up and I had to go back inside twice. This is fast food not school. Learn how to take an order. I work 85-100 hours a week. I'm exhausted and I'm one of I'm sure many that have this issue. They mess up the change on the money back and the place is honestly disorganized and disgusting. I am now at this moment witnessing an employee handling food without gloves. And I say at this moment because I just came to get the barbecue sauce I repeatedly told them to give me and while I was waiting a solid 10 minutes for sauce I witnessed the no gloves and food contact. I don't suggest coming here read more

The lady taking the order at the drive this needs to learn to do her job, which is to take my order and not give her opinions. I tried adding bourbon bacon sauce to my burger and she couldn't just do her job and add it and just carry on, she kept questioning so you want 3 sauces? I told her yes, she then says, "so mayo ketchup and bourbon bacon?" I tell her yes, she says "is that gonna even taste right" "that's so many sauces" like PLEASE mind your business and give me whatever the fuck I'm paying for. I didn't ask for your opinion I asked for bourbon bacon sauce. Acting as if she was the one about to eat my burger. So annoying it was her tone read more

Good food if you like fast food, can not go wrong with a Wendy's Burger. Drive through line was not that long and moved efficiently.

Stay away! I don't know why I bother to patronize this terrible, terrible Wendy's. Perhaps because it's on a highway that I travel often but every single time I give into the urge for the usual Wendy's fare they ruin the experience. The wait here is always long even when the restaurant is empty and there are only three cars ahead of me in the drive-through. Bad customer service is the trademark of this Wendy's. Avoid this place like the plague if you value your time! read more

Total SCAM. Once again, my wife went to the drive thru and they left items off her order. And surprise, they didn't give her a receipt. They've done this before, they are a complete rip off, DON'T GO HERE read more

Ok now i've always had problems here but i've just minded my business and kept it moving. But today is the last time I ever go back. Every single time I order here they mess up. But the sheer disrespect today was enough to draw the line. I ordered my food with a large fry, and THIS is what I got.. guys I beg you to please take your business elsewhere. read more

Wendy's - Burgers Near Me - North Bergen, New Jersey

This place has horrible customer service , they are rude and unprofessional. I had to repeat my order five times and still stated they were not able to hear me.... if you could drive to another Wendy's I suggest in doing so... completely unhappy read more

I know it is no Zinburger, Shake Shack or Cheeburger Cheeburger but it is good option when you work late. They are open till 3 am. The service was slow as they only had one on the register. Sometimes when I work late this is the only option available on the way home. Went there yesterday before the wedding because I was really hungry. There was no issues with the food. They are well staffed during the day but very scarce late at night. read more

Had the worst experience of my life today at this restaurant. I place an order through at the Drive-thru and the person taking the order most of missunderstood my order.. I wanted the combo meal.. when I get to the window I stated that I'm missing the fries.. he said it only comes with a combo.. I say that what I order I just paid $8.51. He said it around $9.00.. ok then charge the difference. He went to get my fries and the supervisor SANDRA come to the window and I explained the same.. she had a attitude and I ask are you a supervisor and if you are you shouldn't be speaking with that attitude.. I ask for her name and she said SANDRA AND TOOK THE FRIES AND THREW IN ON THE FLOOR. I parked and went inside and request my money back. How disrespectful can you be to throw food when so many people out there starving. I will never go back to that store. read more

I'm not sure how creative I can be about my experience from Wendy's. I had a craving for chili the other day, so I came here and got some. It tasted good, which is all I ask for out of fast food. Downside is that the service isn't that fast. We were the only ones here and it took more than 5 min just to take our order and have us pay. read more

First the good. Everything seems fresh, fries and nuggets are hot and just fried. Plenty of parking but during rush hour it will be tough to geet back on 1-9 North but this location is just past a traffic light so you can wait for the light to change to exit parking lot. By the way a huge parking for sit in dining if you prefer. Now to the not so good. Extremely slow but this may not be all that bad since the food is hot and was not sitting under the heat lamps. This maybe why service is slow but contradicts the idea of fast food. We ordered fries but was given to us when we left but luckily we checked before leaving the parking lot or it would have taken a bit long to u-turn back since as those locals know 1-9, you can only make u-turns and left turns at specific locations. Overall still enjoyed the freshly made not under heat lamp meal. read more

Pulled in for a late night meal during my sons birthday party and it was honestly a waste of time and money. The line was so long but I could get past that. One of the women called me a bitch bc I said I ordered something she said I did not. She also said who the fuck are you when I said just do your job so reminded her I was the customer. However that didn't matter bc when I got home to eat, the burgers were hard, not customized like we ordered and we didn't get one order of spicy nuggets after ordering 3. read more

We went through the drive through after their new renovation. The place looks great after the construction and also has 2 drive through lanes! So we Ordered the pulled pork sandwich and the pulled pork cheese fries. The sandwich is like 35% cole slaw and 5 percent pulled pork and 50% hamburger bun . The fries are also along the same lines 60% fries 35% cheese and onions and 5 percent pulled pork . Hardly any pulled pork in either one, which is basically nothing. Total rip off. read more

I'm going to buck the trend and go 3 stars. No wait and the counter person who took my order was a sweetheart. I'm not a fan of the food at Wendy's, so no extra stars for that. read more

The people were rude at the drive thru kiosk and they were rude at the register. On top of that my soda was flat and my fries were not all that. read more

This place is absolutely terrible! I only wanted to order some chicken nuggets with sweet and sour sauce(which I told them). My order came with no sauce at all. I never got a total at the drive through. I was only told just to pull up. Then when handling my credit card the lady was very rude. She snatched my card from my Hand and gave me an attitude when I mentioned it. I don't care if you are having a bad day. There is no such thing when you are in customer service, and to take it out on customers! Absolutely ridiculous! I'll Never go back here again! read more

What a joke this is. We waited in line for 25 minutes and there were only four customers in front of us. There was only one cash register opening and they would not take a second order until the first was completely fulfilled. This is clearly a management issue given that there are a total of six staff working at the time. Well, now we know this is the Wendy's to avoid in the area. Of course, there is no napkin in the dinning room. I was actually surprised that the dinning are was clean and orderly.... but I am not sure it was due to the efforts or just having no customers coming in. read more

Wendy's - Very slow services. Took us 25 minutes to get the food even though there were only two customers before us - Burgers Near Me - North Bergen, New Jersey

Have ate at this Wendy's location over the years... Never really had an issue...Every once in a while they may have been a 10-15 minute wait around lunch time... People need to understand lunch and dinner food places are busy as thats when the majority of people usually eat... Never really had an issue using the Wendy's drive thru during the late night hour at all... read more

Never leave drive thru without totally checking order, you will probably be short a few items. I stop here at the kids request maybe 2-3 times a year max and every time there's an issue.. Today I ordered 2 kids meals and the manager hands me the bags with no toys and tells me they're out of toys, since my 3 year olds are crying wife goes back to counter to ask for the samples in display and a cashier tells her they have plenty of them reaches under the counter and hands her two toys! WTH??? Then we notice our meals are as the norm wrong! read more

this was the worst wendys experience i have ever had. i was excited to use my rewards from tmobile tuesday and before i even finished talking the lady over the head speaker cut me off before i finished my question saying "NO" annoyed and disrespectful. it's okay if they didn't honor the reward but there was no need for the disrespect. worst experience ever. read more

I went through the drive through and got a 4 for 4. They didnt even give me ketchup which is pretty damn annoying considering that I had fries and nuggets and a burger. I went the next day again and this time I asked for ketchup, but they only gave me 3 packets and seemed annoyed by me asking for ketchup. What the hell am I supposed to do, if you dont want to work there than dont. I hate when workers dont fullfil simple request, I didnt ask for anything complicated. Also 3 packets too low. read more

To be honest, I'm very impressed Wendy. I don't know what you do or how you do it but man am I satisfied with ur chicken nuggets. Every time I look at those nugs I am just blinded by their beauty. Wendy's will always have an A+ in my books. Keep it up Wendy. Kiss Kiss, Me read more

If I could give 0 stars I would. I ordered through the Wendys website for delivery and it sent the order to this store and then for some reason it sent it through door dash and not just for them to deliver it but as if the order itself came through door dash. then the restaurant totally screwed up everything on the order. Even though the receipt I received with the order had it totally correct. I tried to call the store for 45 minutes and no answer so I found the number for door dash customer service and called them. They said the order wasn't really theirs so I had to call the Wendys directly. So I tried the number again and after 15 more minutes they finally answered and tried to send me to door dash. I told them I called door dash already and they told me to call them. Then they told me they couldn't do anything but if I want to order it again and pay the full price again they'd fix it. WTF? they even had a dopey idiot try to tell me he was the manager when I asked to speak to them. Then they hung up on me and refused to answer the phone again when I called back for the next 30 minutes. STAY AWAY or you too will be treated like crap. read more

Probably the worst Wendy's I've ever been to. Only got a 4piece nugget and small fries while my boyfriend got a 4 for 4. Both of our nuggets were HARD AF. Which was surprising and disappointed. Starving and could only eat 2 of my nuggets read more