The lady working at Wendy's tonight was extremely nasty. She is rude every single time I go there, and it's not just me she treats other customers the same way. Tonight, there was even a little boy, maybe 10 years old, who had the best manners, and she was still so rude and mean to him. It happens every single time I go there. Honestly, it's some of the worst customer service I've ever experienced. read more

I was driving through the area and it was getting to be dinner time so I decided to stop by here and get a bite to eat. I was still some distance away from home so I opted to eat inside the restaurant instead of using the drive thru. There were a few customers ahead of me but the cashier took everyone's order fast and I was waited on in no time at all. I was more in the mood for chicken than hamburgers so I went ahead and ordered the value combo that included chicken nuggets, fries and a drink. I got my food quickly and everything was delicious. The dining room was clean and the atmosphere was comfortable. I would come back on my next trip through the area. read more

This place was closed when it said it was open. We were looking forward to some burgers but found out it was closed. My night was ruined, thank you read more

Knock it down and build a KFC! This place is so disgusting and gross! THE STAFF DO NOT USE GLOVES!! They have filthy filthy fingernails and hands and are touching all over your food! Explain to me why it's ok for them not to were gloves or wash their hands!? The filth I saw under this man's fingernails was atrocious! Then seeing him man handle my chicken nuggets I threw all the food out. Seriously get rid of this place it only gets worse. Replace it with a raising canes or kfc or something! read more

Absolute worst Wendy's ever been to. Second time leaving beach no one at drive through, takes forever and get cold food. Customer service is terrible the angry man at the window didn't say a single word and then tried to convince me they changed the sweet and sour sauce to "sweet chili" sauce. No they didn't. Place sucks, awful service read more

Christ. It took FOREVER. 30 minutes for a 10 piece chicken nugget with maybe five people in front of me in the drive thru. What is going on?? This place NEEDS serious help. read more

There's zero cream in my frosty cream cold brew coffee. I asked for caramel flavoring, there's zero caramel in this drink. It tastes terrible. I also ordered the honey chicken biscuit sandwich. I was served a biscuit drenched in maple syrup with zero chicken on it. I usually love Wendy's breakfast, very disappointed. How hard is it to put chicken on a biscuit and make a coffee order correctly?? They also asked me for a donation while I was ordering at the drive thru which I thought was really strange. read more

This is the 2nd time we've been here and doors are locked. I pre-ordered on mobile app and now doors are locked. I don't want to eat in the car. I called and asked why doors are locked and he said they are understaffed! Too bad I can't cancel my mobile order!! read more

Wendy's - Always the worst and dirtiest wendys. Floors are super sticky, refrigerator has hand prints all over it. I need to stop trying this place!@ - Fast Food Near Me - Marshfield, Massachusetts

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Lobby not open. Fries old and cold. Potato cold Over prices and not good food. Never back there. Drive up open open anyway. Not good place. Would not recommend. read more

What is this doing in my burger??!! It actually tasted pretty good. They could add some more sauce and garlic. There was a loud noise in the vending machine! read more

Wendy's - I found this in my burger - Fast Food Near Me - Marshfield, Massachusetts

I recently visited this location I got a 10 pc nugget a frosty and a drink everything was fine until as I was eating one of the chicken nuggets i bit down and felt my tooth braking in my mouth something hard was in my chicken nugget so I spit it out (along with one of my teeth close to the front ) and inside the chicken nugget was a piece of metal!!!! Now I have a tooth towards the front of my mouth almost all the way broken off and would love to know why and how there was metal inside one of the nuggets ‍ extremely disappointed and now I can't even smile because it will show my broken tooth . read more

Wendy's - a small black object on a leather surface - Fast Food Near Me - Marshfield, Massachusetts

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Whenever I come in the cashier never reads me back my order to make sure it's correct.... My order has always been handed out to me incorrectly, and the older lady cashier never pays any attention to the customers as their standing waiting to place an order read more

The worst option for fast food. Understaffed, poor preparation, extremely long waits. Avoid at all costs. Worth the trip to Hanover.

they fucked up my order 2 time and ain't even give me a straw like am I about to drink it wit my hands. then when I went back they gave me a attitude and once again messed up my food adding cheese and I can not eat cheese or mayo. even the car behind me was mad at them cuz they gave them a attitude too. do not waste you money or time there just go to the 24 hour McDonald. read more

Heavy set queen of mean taking orders fri night 9/4/2020 I ended not getting my order and going down to Burger King . I was treated nice and respectfully and order was hot and fresh . I would complain to Manager but I'm sure there aware read more

This review is for service, cleanliness, and overall experience. What once used to be a quick, painless experience has now transcended into something I avoid at all costs. You may note that they consider this "Fast food" but in reality it now takes as long as a few sub shops to get your food. Seems to be understaffed as well as poorly managed and this has affected the establishment greatly. A few core people seem to have left and they can't replace them. A few days ago, it took 20 minutes for two burgers and chicken tenders, the food was poorly assembled, and the floor was slippery. The ironic part is that nobody seemed to think to fill their "Now Hiring" card dispensers...not that I was looking but this may help alleviate some issues. I avoid this as often as possible, as should you. read more

Manager has anger issues and no care for its customers not even enough care to talk nicely without an attitude... never mind if your lactose and tolerant not a single employee or manager or owner give a hoot about you or your family's food needs. Should be demolished and put up a McDonald's another one. read more

Three stars cuz this is my 3rd favorite fast food place but 1 star for customer service tonight. I actually took the time to download this app because I was so annoyed. I went to this Wendy's around 12am. I just left work so this was convenient and I know the lady with the short blonde hair and piercings always works late nights and has been SO friendly the last few years! Always compliments my hair and asks about life. So that's my good review about her. The trouble started when I handed her my debit card- which is admittedly crappy. It's broken and held together with shipping tape, and I'm fully aware it needs to be replaced. I've had no trouble at all using it at various businesses the last week before I finally get a moment to go to the bank. A brunette girl comes to the window and holds up my card and with the most shocking attitude was like, "honestly?? Why don't you just go to the bank and replace this?? It's wicked easy. It doesn't even work and I'm not even supposed to take this." It was all the way she said it, and I'm more annoyed that this could have EASILY just been a, "I'm so sorry, this card isn't working! Do you have a different form of payment?" Which I did, and I gave to her after I commented how rude she came off. I had cash and I had another card on me. I just wanted to use debit. Anytime I've had issues with cards at any of my food service jobs I've just manually entered the info lol. If I'm not supposed to use broken cards then I learned something new today- but the lesson could've been delivered more politely ‍ read more

For a fast food joint you don't expect much, but i hit wendy's for a burger and fries with my friends and wow! The burger was fresh and juicy! However, I entered the restaurant and the service was not the best. The man working the register was rude and when he gave me my food and I said "Thank you, bro" he threatened me and told me I was not his "bro". Overall, food=great, service = meh. read more

Slow. Poor service and the cashier who cannot take orders of the drive thru is backed up. Disorganized at best. Management should provide more training and help staff when they are overwhelmed and politeness goes a long way. It is fast food after all and it should be fast, after all. read more

Waiting in the drive-through for 20 minutes with only one car in front of me this place does not give hoot

Literally the slowest Wendy's drive-thru ever. I only go when I'm desperate. You have to wait at least 5 minutes at the speaker before they even help you. I guess the food is okay, like any other location. But they're the slowest "fast" food place I've ever been to. read more

The man was being extremely rude and yelled at me for saying regular chicken nuggets claiming that "you don't need to specify unless it's spicy" like ok boomer. When I finally finished my order after being interrupted many times he ripped out my receipt and then proceeded to throw it at me. Then, my friends had slides on which he apparently didn't consider as shoes. They were refused service and he made them leave. Another one of us ordered a large lemonade and he filled it 3/4 of the way full. I love wendy's but I am absolutely appalled by the costumer service I just received. read more

Best Wendy's on the planet. I grew up at this place. I'm really just posting to defend it since those other posters bashed it. It's open til 2am, which basically makes it one of the only things open on the entire south shore late night. Other people gave it one star. It's a WENDY's. Who the hell reviews a Wendy's? Seriously. read more

I have to go with Amy. This place is dirty and the staff is less than pleasant. They are supposed to be known for late night and hamburgers and we went after the bars one night and the man in the box advised us they were out of meat. Not just burgers, but meat in general. ?? read more

Wendy's consider yourself warned. Next time I don't get my straw,or nobody says thank you or welcome or looks slightly interested or gives me the silent treatment,I will throw an outright fit instead of just walking in and jamming my hand in the straw container and accidentially dumping about 10 on the floor. This streak of suckiness and forgetting my straw needs to come to an end...HOW HARD IS IT TO GIVE SOMEBODY A STRAW!!! WTF!! read more

Aweful service, takes 10 minutes before the server talks to us, moves one mile an hour. I have places to be. bring back Larry

First time I have ever walked out of a fast food without ordering. Mind numbing level of disorganization. Wasn't the cleanest either. Needs better management. read more

Best Wendy's I've been to in the state of Massachussetts. Great service, food was better than expected, fries are addictive and as busy as it was at this place, the lobby was spotless. It was nice to see the manager go out in the lobby and clean tables, also be proactive assisting his crew. Only complaint is that I was disappointong they did not have the Marketfresh sandwiches. read more

have been here multiple times and every time i go the worker taking my order seems to always be in a mood. i understand you work at wendy's and yes that sucks but maybe be a little nicer. there is too much hate in the world to act so rude, try to put a smile on your face and make someone's day a little better. just very disappointed in how disrespectful they talk. read more

Unbelievably disorganized. Waited a really long time to place my order while people were walking around behind the counter looking confused. There was a line still waiting when I left and the girl at the register yelled to the people in the back "Can I take any more orders or should I wait?" Should not be considered in the "Fast Food" category at the very least. If I didn't have a little Granddaughter waiting for her chicken nuggets I would have walked out. This is at the Marshfield location. read more

This was the worst Wendy's ever. It was freezing inside and the people were rude!! I would not go there again!

This place gives wendy a bad name from the extra slow service to the poorly prepared food.

Basicly nasty. Dirty bordering on gross. I will never go back. Even took a picture of the week ago food laying need the window next to our table that hadn't been cleaned in a month. read more

I would like to be able to say that I never eat at fast food restaurants, but everyone experiences a moment of weakness. This Wendy's visit happened on the drive to the ferry in Hyannis on a rainy Friday afternoon. My boyfriend is a big fan of the crispy/spicy chicken sandwich and I gave in on his request to stop for lunch. It was noon on the dot. There was one person working the register. The line was 10 people deep including a 3 year old boy calling everyone a poo poo head. The girl at the register and everyone else working there seemed to be moving in slow motion. It took about 15 minutes to place our order, by that time the manager was assisting at the register, but he was moving in slow mo too. We finally got our food and everything was just gross. My expectations were not that high, but my boyfriend had been through the drive thru of the Orleans' Wendy's just weeks before and the fries were fresh and crispy and his chicken sandwich was good (I had one bite). At this Wendy's, however, the fries were barely fried and the rest of the food was soggy and bland. Our "crispy" chicken sandwiches were like rubber. We left the place disgusted. On our way back to Rt. 3 we passed many other restaurants wishing we opted to stop at one of those places instead. Part of me is happy this happened because now I have the memory of a bad experience to keep me from choosing fast food in the future. read more

This was just your average Wendy's but it was the cleanest fast food joint I've ever been too. The bathroom smelled like cupcakes, weird but nice to find a clean place to stop. read more

Went to dinner. Food was good. Cashier was amazingly slowwwwww! He did not know what he was doing!

Picture this...Thanksgiving eve and I'm on my way home from a few drinks at the bar. Nothing like a JBC (jr. bacon cheeseburger) to make a weird night better, right? Wrong. Out of bacon, out of spicy nuggets, out of regular nuggets...out of my god damn mind! So I settled for a regular burger and some sub par, cold, unsalted, soggy fries. I get that it's fast food, but at least deliver some some decent fries if you're going to give me a list of food I can't order. read more