I'm impressed with how quickly and accurately they get your order to you considering how busy this Dairy Queen is. I wish every restaurant and business was this well run. Never have had a disappointing experience with anything we have ordered whether it's soft serve or food and YES they do the upside down challenge here with their Blizzards. Like a previous reviewer said this place is run like a finely tuned machine. They have a really good sized indoor dining area since they are open YEAR ROUND. The drive thru lane can get long sometimes because it's located at Star-land which has a lot of activities going on there. Still they get people in the drive thru lane in and out in a quick manner. Summary: One of best Dairy Queen's I've ever been to in ANY State that has them. read more

I am embarrassed to say I've only had DQ once in my life prior to this experience, but I was eager to stop here with my family after a day trip to the Cape. This shop is located pretty close to RTE 3, so it was easy to merge off and stop here for some ice cream. The restaurant was busy, but we got 3 ice creams in less than 10 minutes, so service is really quick and efficient. We got a vanilla ice cream cup and two chocolate blizzards. My girlfriend got the M&M blizzard and I got the marshmallow blizzard with Oreo and peanut butter cup additions. It was absolutely delicious and not too heavy! A small size is all you need. I will definitely be having more DQ! read more

Dairy Queen Grill & Chill - Fast Food Near Me - Hanover, Massachusetts

First of all, you see these kids running around, scratching the head, rubbing their forehead. Nobody nobody washes their hands at this Dairy Queen. OK it doesn't. It doesn't matter. They will take your ice cream and set it right down on the dirty counter. They'll have the hands touch in the cone instead of just being on the paper they should be wearing rubber gloves when they're touching your food because they're a bunch of dirty kits with piss poor hygiene etiquette it's pretty sad. Everybody was talking about it when I was in line. read more

Shout out to this great group of workers that kept this place running like a finely tuned machine during a weekend volley ball tournament at the place next door. I'm not exaggerating when I say I probably came here five times over two days to keep my teen daughter and friends (and me) fueled up with snacks and ice cream treats. The service was kind, the prices on their combo deals was insanely inexpensive and the food was served hot and fresh. Great outdoor seating area , efficient drive thru / counter and the indoor dining area was spotless. I'd never been to a DQ before this weekend but I'd never hesitate to go back to this spot - and recommend it! read more

This place was definitely hectic when I came in to pick up a mobile order, but I wanted to highlight the two young ladies running the front today because they were AMAZING and attentive. Definitely working their butts off today, and running the front of the store like the damn Navy! read more

Dairy Queen get it together !!! Having a coupon for a $1 small cone means nothing when I waste a quarter tank of gas in ur drive thru lane!!! Get more staff or shut the drive thru down waiting 45 mins in a drive thru is appalling for ice cream read more

This DW is awesome! Very nice staff, nice clean area to sit and enjoy great fast food at a good price. I got meal deal for $7 that came with burger, fries, drink and a sundae. You'll drive by bunch of restUrants to get here - don't stop til you get to DQ, its great! read more

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Just wasted ten minutes stuck in the drive thru line after placing an online order that staff refused to honor unless I came inside. Absolutely ridiculous policy that has lost what was previously loyal business read more

I especially like this Hanover DQ. The employees are pleasant and they have real food which many DQs do not. They are reasonably priced unlike the Marshfield DQ. I also like the very large parking lot to pull over and enjoy your food read more

i LUVV dq grill and chill. I just wish they had dr pepper :( ... other than that it is FANTASTIC!!!! when i go the wait can be a little long even if you order online, but its not their fault it is soo busy becuz its a popular spot !!!!!! read more

Every single year my family and I go Christmas light viewing and as a family tradition we always get Dairy Queen blizzards. For the last 15 years we have been doing this tradition, but this year was special because the store was closed before 10 pm even though on the app it says it was open. This is a disgrace and should be fixed immediately because the customers are first priority. Just know from now on we will not be going to Dairy Queen until next winter. I would give this zero stars, but cannot, very disappointing. Here is an essay that illustrates my dissatisfaction. Keeping stores open according to the times listed on their websites is important for families, especially during holidays and yearly traditions. Many families plan special outings around shopping trips, seasonal events, and traditions that involve visiting stores together. When stores follow their advertised hours, families can rely on those schedules and enjoy meaningful time together. Consistent store hours help create positive experiences that families can count on year after year. One reason accurate store hours matter is that families often plan their holidays carefully. Parents may organize their days around work schedules, school breaks, and travel time. If a store closes earlier than advertised, families may miss out on activities they were looking forward to, such as buying gifts, holiday treats, or decorations. These disappointments can take away from the joy of the holiday season. When stores stay open as promised, families feel respected and valued as customers. In addition, keeping stores open during posted hours helps preserve family traditions. Many families have yearly customs, such as shopping for holiday gifts together, visiting the same store every season, or letting children pick out decorations. These traditions create lasting memories and strengthen family bonds. Reliable store hours allow these traditions to continue without stress or frustration. Over time, these small moments become meaningful parts of a family's holiday experience. Accurate store hours also benefit the community as a whole. When families can trust local businesses, they are more likely to return and support them in the future. Stores that keep their promises build strong relationships with customers and gain a positive reputation. This trust encourages community loyalty read more

I have been here a few times and the actual food has always tasted good. Unfortunately, every time I come, the ice cream is very soupy and melted. I mobile ordered this for pickup and received it 5 minutes earlier than the scheduled pick up time. I was happy to see that it was ready so early but when I took a bite, it was not my order. I went up to the counter and they gave me the correct ice cream but I was confused because it was all melted and soupy. I should've asked them to remake it but as this point my friends were already finishing up their ice cream so instead, I had a few bites and had to throw it away. It makes it unenjoyable when it comes so melted. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Hanover, Massachusetts

Every time I've been here it's always something. Today I came and got a simple meal with a drink. Went to get my soda and the little black thing that covers where the drink poured out of popped off. IN. MY. DRINK. They told me oh I'm sorry! As if that pays for my new drink. Then I saw them just pop it back on. How unsanitary. Don't come here!!!! read more

Don't mind me - I'm just here to give manager Arthur a big customer service shoutout. DQ has become a Saturday tradition, as my son loves him some soft serve and year round options are few and far between. Pair that with the solid combo price and a fairly decent burger, and it's one I can endure. Anyway, I order through the app and we get the same thing every week. One time, the app took my order but when wife went to pick it up, they didn't have record. She ordered and paid, and as it turns out, I was charged for both orders. This was 100% an app error, but when I called and explained it to Arthur, he cheerfully offered to refund me immediately. I said, "Hey man, i'm going to place the same order for my kids, so can we just call it a wash?" he happily obliged. Less than ten minutes later, we had our usual packed up and ready to eat, and even though DQ is a chain, this was a prime example of excellent customer service. Thank you Arthur! read more

5 stars for Dairy Queen, how you ask. Well the young dark curly haired man who was the cashier for starters. He treated my nieces young boys as if they were his own. Took time to walk them thru the food choices, etc. All of the staff was amazing, you could get your ice cream that came with the food order after you ate and they bring your food to your table. When I picked up the ice cream after the meal, I told the manager how great the cashier was. Now that we are sitting outside enjoying our ice cream, that young man came out again and was asking everyone outside if we were good, did anybody need anything and I told him how great he was and I also told him that I mentioned to his manager how great he was. He told me he won employee of the month, so I told him, it was well deserved! Therefore 5 stars for the cost of what we got which were burgers, fries, drinks and ice cream for about $6 and the Manager, the Cashier (especially the cashier) and the Staff bringing the food, were all GREAT! read more

1.I ordered a MEDIUM blizzard and they gave me a SMALL blizzard 2.They forgot the filling in a blizzard I ordered read more

I received an imposter cotton candy blizzard twice. Instead of cotton candy, I got boring old sprinkles.

Great service with a smile! I love Dairy Queen ice cream cones and very clean. Good ambiance read more

I hate the manager with the listerine colored hair. Shes rude and she has an attitude for no reason. She publicly disrespects her coworkers and thinks its her doing her "job". I just searched up they only make $16/hr? I have no idea what her problem is. The burgers are amazing though! read more

This is the first time that I'm gone to a Dairy Queen that was a sit-down restaurant. I went here with some friends and family after we went to Starland Sports since it was within walking distance. They have five dollar and six dollar lunch specials that come with a drink, entrée, fries, and a Sundae so it's a good deal. However, the food wasn't very good. I got the crispy chicken sandwich which tasted terrible. I had to put lots of ketchup to make it edible. The McChicken at McDonald's probably would have taste better. The fries were very plain and served cold. The good thing is that their desserts are still good. I ordered the Oreo blizzard and I loved it. The service here is nice. I appreciated that it was outside lunch hours but the employees let us order the lunch deals anyway and that they brought our food out to us. If you end up coming here I would recommend sticking to the desserts read more

This was an excellent experience! Great ice cream at a great price. Everyone ordered something different and each one was tasty. Service was prompt and courteous. Will definitely be back! read more

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My husband and I enjoy going to Dairy Queen. He likes the burgers and ice cream and I like the BLT salad. The restaurant is very clean and the people working there are very nice. The only problem we have there is the temperature is so very cold we cannot enjoy being there. read more

Went there today drive thru and food was prepared really quick. Always have a good experience there and the workers are all nice.

DQ is synonymous with the word ice cream and always our go to when you need that ice cream fix. We were in the area for my granddaughters soccer game and the DQ banner in the wall inside captured my son's attention and drawn in like a bunch of zombies. It looks like a relatively new facility as it's all updated and fairly clean as fast food restaurants go. Pretty well staffed the time we arrived so putting our order in was a breeze. Everyone but me ordered ice creams, blizzards or sundae's of some sort as well as burgers, chicken strips, etc..Bummer they were out of their holiday feature Candy Cane Blizzard and the kid taking our order said they've been out 2 weeks, grrr... Ice creams and blizzards came out right away, followed by burgers and then a message that the chicken strips would take yet a little longer. I waited what seemed to be about 10 minutes in total for a simple 3pc chicken strip meal which wasn't worth the wait. They have a number system that includes table tents that about as 1/2 assed as it gets. My number was 99 but I was given 82 to take to my table. The number tents are so small relative to the table size that they can't be seen by DQ staff when walking around so they just arbitrarily walk around the whole restaurant yelling your number out as your food is getting colder. Doubt we'll ever be back to this one because we're Floridians but we'll continue going to DQ for our ice cream fixes whenever the opportunity arises. read more

I dont understand some of the Negative reviews on here, they seem so petty and minor issues. I have been to this Dairy Queen every time I take a 2 hour trip to some friends homes up that way. I have tried multiple different things on the Food and ice cream menu and all have been great. If you ask for something to be taken off a sandwich they take it off. The Ice cream is as great as always and I love the Kiwi Strawberry Slush's. This is a great place not only for myself but my best friend whom has Diabetes, there are many alternatives on the menu such as lighter sandwiches (Turkey Blt and Chicken sandwiches - believe they have ham sandwiches as well). I really enjoy this place a lot, its right next door to StarLand as well so a great location to bring the kids. The Inside is very clean and looks nice all around. The staff is very helpful. I hope these standards always resume now and in the future. read more

Giving only one star because they never have the chocolate sprinkles (aka jimmies) in stock never. Something strange is going on because all the other Dairy Queen's around the area all have them. Is there a reason why the manager is not ordering them? Hmmm....I'm sure if they respond to this post they will blame it on Covid and their not in stock lol read more

A sweet spot for a bite to eat or a casual date, this Dairy Queen has been hopping since the day they opened their doors. We finally got around to stopping in-- it didn't look AS busy-- this week. Since this is a "Grill n Chill", you can dine indoors after ordering *actual* food, in addition to your ice cream-- which to some people, is a food group. We both selected from the "meal deals" ($5-6): an entree (I chose chicken tenders), fries, a drink, and a sundae! The sundae was a happy surprise! For just over a tenner, we had a nice, casual dinner date for two. Quality-wise, the chicken tenders had great texture (actually looked/tasted like real chicken) but were very small. Fries looked blanched and bland, but were A-OK. The sundae really won me over. Who can resist a hot fudge sundae? Cashiers and other staff seemed friendly and interactive. Offered to fetch a dipping sauce and bring it back to the table, saving me those extra ten steps (haha). The place was clean, and as I mentioned before, busy. While we missed out enjoying a DQ Blizzard on the patio during the summer months, I'll keep it on the radar year round, now that I've been. read more

I'm giving this place 4 stars for the sole fact that we came to demolish the menu tonight and there was a fire alarm that took place. As I pleaded with the high school kid not to close down because I was enjoying my second dinner of chicken strips and I wasn't on fore so who cared,everyone was sent out of the establishment anyways and the fire dept showed up. Pros:staff is friendly Food is delicious (FLAMETHROWER basket as well as a 6pc chicken strip is what I got). It's clean inside. Cons:The fire alarm. Didn't get to get a blizzard. Would recommend this place. read more

The staff was COPA static The chicken tenders were delightful The toast on the other hand could've been a little more toasted other than that 4.3 out of 5 read more

I have seen the commercial on TV about the $5.00 buck lunch which you get 4 strips of chicken, french fries and 2 pieces of toast so driving by i stopped in they have plenty of parking i ordered the meal and after a few minutes they bring the food to your table i also ordered a medium drink $.99 cents with free refills all that for $ 5.99 how can you beat that. read more

They put absolutely no candy in their blizzards! Over priced and the smallest sizes. Hate dq

I have visited at this location several times they are very consistent. The overall appearance of the building is nice and the interior is kept clean. The only reason I cannot give them a 5 star is sometimes they make it too long of a wait. If there is a long wait I suggest doing in the walk in over drive-through. read more

Dairy Queen Grill & Chill - Having the best five bucks I spent in a while! #dairyqueen #5bucks - Fast Food Near Me - Hanover, Massachusetts

Ice cream is my once a week cheat, so when I order a "large", I expect what I pay for, and this particular DQ NEVER delivers. Soft serve ice cream has ridiculous profit margins, and they train their staff to under serve constantly. A smart franchise owner would know this (hint, consult Abington, DQ's #1 franchise) Can't wait for JC's to open in the spring... read more

Nemo May be the most electric human being to walk this earth, 11/10 customer service. Still waiting for that flick.

Hard-working team with top notch management. Every time I see this crew working they are always busy and getting orders out on time

Have been here a half dozen times, always a good experience and a good value. The kids are asking to go there when we are in the area. I have even ordered a birthday cake there and although the picture machine was broken at the time, they were very up front and very nice to accommodate with other suggestions - spending time. The servers have always been helpful, and they have never gotten our orders wrong, nor has our hot food ever been cold and our ice cream has never come to us melted. Very clean, good seating. read more

Even though new isn't always better, and more often the new replacement for anything is mediocre... especially in comparison to the previous state of whatever it may be, this is far from the case of Dairy Queen in Hanover. This specific location sits on Washington Street (Route 53) in Hanover, and besides it's location that is much more out of the way (at least for me), than the previous DQ in the Hanover Mall, everything else about this one is miles better than that. A drive thru, full food menu, full restaurant dining area, and the largest parking lot I've ever seen for any drive thru restaurant. The service at the drive thru was great and the staff in general were funny, kind and helpful. They were surprisingly efficient, and had a good way of keeping the line moving fast and accurately. Very impressive for such a new restaurant! Prices were decent (not the highest for all the Dairy Queen's in the area), and above all, it beats all of the other old fashioned and annoying DQ locations in the area. This is the only "Grill & Chill" location around with a full menu of food (burgers, hot dogs), along with the typical ice cream fare from any DQ location. Good job with this DQ.... if only I were as lucky as Hanover residents! 5 stars. read more

Got a couple ice creams with a group and everyone's order was messed up. The blizzards were also all 3/4th filled and melted like they were sitting. This happened before when they first opened but I figured it's cause they were trying to get settled so it was no biggie. Months later and it's still a mess. Go to the one in Abington! read more

Had a bad experience when it opened. Figured I'd give it another shot. Got a sm blizzard and sm fries for someone else. Was asked to pull forward to wait for the fries. Fries never came. Blizzard melted. I'm out $6-7... what a joke read more

They don't know how to make a hot fudge sundae. I ordered one and there was a tiny line of hot fudge not even halfway around the edge of the container. The rest was all ice cream. I would have brought it back but it was busy there and I just chalked it up to a place never to go back to. They need to take lessons from Nino's in Kingston on how to make a sundae. read more