Lunch time! Ordered a JBC Biggie Bag and wanted to get a chili fix so I swapped out the fries. Boy what a disappointment. It was mainly liquid and was luke warm. A total downer. The nuggets were plump and hot. The burger on the other hand was okay for being slopped together. (I had the reassemble) Sorry, there is no excuse for a sloppy burger when the restaurant wasn't busy! The restaurant was inviting and clean and the cashier was welcoming. Will I visit again, maybe. read more

Wendy's - Fast Food Near Me - Garden Grove, California

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We walked into this Wendy's at Garden Grove after leaving Disneyland, and I felt it is different from other locations -- super bright and inside spotlessly clean. We ordered two of the $5 biggie bag meals, which came with a burger (this location only had the beef and bacon burger option), a small fries, 4 chicken nuggets, and a drink. I only had the nuggets and drink, but my husband finished everything and was still hungry so we ended up ordering two extra chicken sandwiches at $2.79 each, bringing the total to $15.58 before tax. The chicken sandwich was about the size of my hand palm, with a piece of lettuce and chicken inside. It's understandable that one biggie bag isn't enough to fill you up. The pricing makes it seem like a good deal, but in reality, you would probably end up spending over $10 without even realizing it, which defeats the purpose of "budget fast food." Fast food in the U.S. just isn't what it used to be. Affordable meals are pretty much gone. That said, Wendy's taste is still decent, and the staff here were really friendly, so I'd still give this location five stars. But in pricey California, fast food no longer has the advantage it once did--in terms of the value. Wendy's 10040 Chapman Ave, Garden Grove, CA 92840 read more

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The waitress working there are very rude and they act like every person that comes in there is homeless the first thing the lady asks me was for my EBT card when I was paying with a debit card then when I needed to use the Restroom she basically ignored me I spent over 20 something dollars in cash and the food was terrible then when I called one of their corporate offices no one ever got back to me I will never go back to this Wendy's ever again and trust me on that read more

This is the worst Wendy's ever. This is what you get for $15 baconator combo. C8mplete garbage. Don't go to this restaurant if you want to receive any value for what you pay for. Zero stars. Conetely horrible. read more

Wendy's - Worst burger ever - Fast Food Near Me - Garden Grove, California

The Wendy's on Chapman and State College, in the Best Buy parking lot is the cleanest, best service that I have seen. The quality of customer care is exceptional and professional. read more

Welp, I got the SpongeBob meal and it kinda sucked to experience. I mean the burger tasted like any other burger from Wendy's, the special SpongeBob sauce hardly had a unique taste. The pineapple frosty was cool enough but yeah the burger having no extra difference was a let down. If you order at the kiosk inside you get a free frosty (but i did have to ask to receive it so they make you feel extra like a fatty cuz you have to ask for your reward). They had cute little SpongeBob figures behind the counter so hey at least they're trying to theme it up. read more

Wendy's - Wall decor - Fast Food Near Me - Garden Grove, California

Wendy's use to be good. Idk wats happened w their food I'm surprised their still in business tbh w u. Their hamburger patties r a joke, thr tomatoes is thicker then the patty. Food is not fresh at all. Nuggets were cold, look like they been sitting up in the level for hours. N the food is super expensive. Customer service is shit. Last x I come to a wendys....ever! read more

Wendy's - Sad ass looking hamburger patty . - Fast Food Near Me - Garden Grove, California

I have a love/hate relationship with you guys. Food and attitude is great BUT you guys keep forgetting HALF my order. I dislike that I have to worry every single time whether I have everything because I am a mom on the go. It shouldn't be hard to get everything in the bag please like you guys are nice with no attitude but please...I hate having to go back out for the rest of my order after I unpack. read more

I went to redeem this place on a beautiful Sunday & this is what I get. Ghost pepper classic chicken sandwich, the drive through order taker Pablo was fine. I'm not sure how or why this would even occur. I'm in total distraught. Do not eat here, I will be calling health department & the franchise company for this location. I am just thanking my guts for telling me take the sandwich apart it's messy. Side note the sprite is flat thus meaning there is no more syrup read more

Wendy's - A fly within my lettuce - Fast Food Near Me - Garden Grove, California

hey you guys got some idiots working there... the lady with piercings to be specific but you forgot my sauce and my cookie. Dont ask me for a delicious cookie and not provide me one when i say i want it. Get good. If you spent less time on your wendys socials and actually hired quality workers maybe you'd actually be rated higher on yelp or something.... anyways when they ask where we want to eat and someone says wendys ill be sure to say nooooo read more

Lazy workers here gotta double check food order incorrect order and was rushed to leave

Be very careful when you order from here. They are running a scam with their self check out registers where you check out but your order supposedly never is sent to their system and the manager will simply tell you, sorry it is what it is. Try again. This has happened twice now and they refused to refund my money both times claiming it's just pending and will go back into your account due to system error. I would recommend not giving them any business read more

I love my Wendy's G.G. They deserve their flowers..Food is always made right and fresh.Service with a smile,they are a step above all other food locations,and it's always clean,mellow amazing after gym. Thanks yall keep it up!!! read more

So I'm assuming they ran out of feta cheese, because they added mozzarella cheese. The only reason I keep go back was because summer strawberry salad was so refreshing, but like I mentioned before they added different cheese in the add-of-bacon bits. What's going on, you had one job. Salad tasted off......... read more

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I ordered 2 breakfast sandwiches stating I want the egg,cheese and bacon and egg cheese and sausage sandwiches. I got this crap. Very disappointed when I got home. read more

Wendy's - Breakfast sandwich missing the egg and cheese - Fast Food Near Me - Garden Grove, California

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I always come here. It's about 2-3 miles from my house. When I do come here to eat it's either for lunch or dinner. Every time I come here for dinner or come late night for a meal, these guys always get my order wrong. I never go to the order menu to order, I order through the app. Since I have specific things I want and don't want on my food. I figured it was easier to just see a receipt/screen with my order on it rather than telling them through the speaker box and have them potentially get it wrong. Even when I order through the app, they get my specific order WRONG. H O W ? ! I order a cheeseburger with no sauce, tomato, or onion. I got sauce and onions on the burger. I order a chicken sandwich with no mayo and it ended up with mayo on it. Customer service here is a joke as well; I remember one time I ordered a physical key tag to get free frosties. I paid $3 plus tax. I ordered that and two meals, when I got there they told me they were out of those tags. So I told them, what now?? The lady told me to call Wendy's or their customer service line. Why do that when you can handle it here? I'm not calling a number for a $4 refund. Key tags through the app were still an option, why not offer that? A large frosty costs about that much, offer one of those? Many things could've been done to fix it. After complaining to the worker & then the manager, I got a small sized frosty. Pretty ridiculous how it was all handled. Y'all need some new training on how to handle stuff like this. read more

I ordered a Cobb salad. I didn't get bacon because I don't eat meat. But to top that off they forgot to put the crispy onions. This shhhhii was basic af. And now I am seeing all the reviews of moldy bread. I don't even get how this place is still open. read more

This location is not one of the renovated ones out there so the layout is a bit outdated. I stopped by for a quick snack and ordered the Jr. Cheeseburger ($1.79) and Baconator Fries ($3.19). Unfortunately, Wendy's doesn't have a dollar menu for a single item, but rather, has a $4 for 4 menu in which you have to order four selected items for $4. Jr. Cheeseburger- This consisted of a beef patty, cheese slice, cucumbers, and diced onions. It's your typical cheeseburger without any frills. Baconator Fries- This consisted of a tray of fries topped with cheese sauce, shredded cheese, and bacon bits. This was surprisingly good, especially the fries which were crispy. The shredded cheese was melting onto the fries, which adds the pulled cheese effect. The sauce tasted like nacho cheese and the bacon bits were slightly crispy. My gripe is that there is only one soda/water machine. To make matters worse, it is a Coca Cola Freestyle machine, which means you can customize your drink and/or choose different flavors. The issue with this is, customers tend to take at least a minute choosing their drinks, which holds up the line. read more

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I ordered and paid for 6 pieces of nuggets and when I got home turned out they only gave me 4 pieces. And this is not the first time they messed up my order read more

Horrible service. They have a lot of difficulty getting their orders completed correctly, especially on mobile orders. They like to seal their bags closed to make it difficult to identify their errors and lack of detail. read more

They don't believe in giving out condiments that you asked for. No sour cream or butter for my baked potato and no bbq sauce for my nuggets.

it speaks for itself. i don't think i'll be coming back service was not the best. besides the person who took my order . read more

Wendy's - hair - Fast Food Near Me - Garden Grove, California

Pulled up to drive through in the heavy rain and wind and had this lady with black hair and glasses say to me, "I can't hear you" in the rudest and most aggressive tone. I was in shock at how rude she spoke to me. When she gave me my change at the window, she said, "HERE." WTF! Was she just having an awful day or something? Coming from someone working in food service, her attitude was nuts. Then she said, "you got the tea, right?" and handed me my drink just for me to drive home and find out she gave me coke. Management really needs to check her. I miss the nice and older ladies who used to work here months ago. At least my burger was banger. read more

Wendy's - Fast Food Near Me - Garden Grove, California

All I got to say is you better count your change. If you use a debit/ credit card you will be overcharged if you're not careful. Today they got me for $2 and when I got mad and called them on it, they still wouldn't admit it or pay me back. They are quick to shortchange at the drive-thru. I informed her that I had coupon code 35 & 36. 2 combos for $10 and a double combo for $5. How in the hell does sales tax on $15 amount to $18.21 ??? It should have been $16.21. I told you thieves that I would Yelp from the rooftops if I didn't get my $2 back. I have been coming here every other day for the quick, hot, and great burgers but on this particular day, all three burgers had been sitting for some time and were piss warm. read more

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nice place and nice people. My dog greeted them at the window and they werent scared lol

This Wendy's franchise is a health hazard and lawsuit waiting to happen. Do you have a food allergy? Yes? Best have your affairs in order because I am pretty sure the ANGEL OF DEATH is currently employed at this location! You say "no mustard, I am ALLERGIC" you bet your buns you will be getting EXTRA mustard. Diet soda because you are a diabetic? Pour some sugar on me starts playing and...You get the idea. Sure, I could just brush it off as someone having a bad night...every night. Well, either I am cursed, there is a hit out on me, or this Wendy's has issues because just about ever time I am in there after 3pm they actively try and kill me. I guess death works the night shift? The final nail in the coffin was the tacky* price increase. The 4 for $4 is now $5 (website lists 4 for $4).... The biggie bag is now... $5. I honesty don't think the franchise owner understands how money works. I am not keen on paying an up-charge to die...so no more Wendys for me. TL:DR: Avoid this specific franchise location like the plague unless you enjoy overpaying and the thrill of almost certain death.... Edit/UPDATE: Wendy's sounded good so I decided to download the app and risk it. I figured if I put it in the app properly then there was absolutely no way they could try and kill me again... right???? WRONG! I took screen captures before and after placing my order. Everything was perfect, or so I thought. Still I questioned the manager at the pickup window. Take a look at that paper receipt. THAT is what they decided to use to make my order. Not knowing what the "2 only" (??) meant they just made it normal. Thank goodness I don't trust this location and was on top of things or I would be on my way to urgent care (again..) right now. *District manager is now looking into it. Hopefully he can get through to the employees before they "accidentally" kill someone. read more

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Ordered on the app. Food said paid. Took the money out of my bank and everything, I show up to get my food they tell me my payment was declined... I showed them that it was paid on the app and how it was removed from my bank account. They were rude and I spent 20 mins inside of this Wendy's waiting & trying to get my food. Ended up leaving without my money or my food. Manager was rude and acted like my 2 kids meals were going to come out of her own pocket. I paid for food and didn't get it and received rude attitude. I am beyond annoyed. read more

Every time I go there they always get my order wrong and it's always that this girl Kimberly is there. They always forget my barbecue or my ice cream. They always forget something they always do something wrong. The people are pretty nice, but they always do something wrong with my order. read more

Normally this place is great but they have hired a bunch of kids with Edgar hair cuts so when my fries came out salty. I didn't expect anything less. Whoever is on the rotation for fries please chill on the salt! Another note is that this location does not serve the Wendy's box of nuggets and I ain't given out the location that does! read more

Posters and adds all over the place advertising the Boo frosty coupon books, but when I went in to purchase 4 booklets I was told they no longer sell them. How does that make sense? They are always confused at this location and make simple things complicated. read more

Wendy's - The option is available online - Fast Food Near Me - Garden Grove, California

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Love the food here but the workers are horrible because they constantly get the orders wrong. I'm writing this on behalf of my brother. I thought he was over exaggerating when he complained about how bad the service here is but I guess I was wrong after reading all the reviews. Don't get fooled thinking their problems are old news because it's been awhile since someone posted a review. This place is still constantly getting simple orders wrong!!! Constant complainta we have are: -They keep getting the drinks wrong: How is that even possible? We have not just ordered the exact same drinks to prevent any further disappointments from ordering what we actually want to drink. -They can't seem to understand the difference between sizes: Got the wrong size of chili from what we ordered. We just learn to accept that we can't expect to have the food we crave and the order come out right every single time from this place. It's either one or the other. Conclusion: they need to train their staff better. Maybe corporate can send someone down to monitor and figure out their internal problems because it doesn't seem like their managers are monitoring or handling their employees well enough because these "mistakes" keeps on happening. read more

The manager took my order & was such a creeper. Totally hitting on me saying "hopefully your boyfriend isn't here" while laughing. He is the reason I won't be returning. read more

I order 2 combos they forgot both drinks I had long day today , I didn't think I had to remember my drinks and do their job for them . live 20 min away very disappointed night manager and service I'm wasting gas driving back. read more

I don't normally leave reviews but this is the second time they have messed up my order in less than a week. On 8/28 I was taking my kids somewhere as a surprise and we wanted a quick bite to eat. I ordered a cookie as a treat and while driving to our destination, it was discovered that I had no straws for our drinks but they charged me for a cookie that was no where in any of the bags. I had a very upset 6 year old. Today, 9/1 I was buying a quick lunch for two young children on the way home from school. My order was completely messed up. Very first thing I ordered was a plain double hamburger with no cheese please. Plain. Nothing on it. The guy taking orders, who sounded miserable beyond all reason, asked if I wanted cheese on it. I said no. He said the only thing we have is the number one (Dave's burger?) and if I wanted cheese. I repeated myself that I wanted just a plain double hamburger. He charged me for cheese sauce on the side. $2.10 for cheese sauce that I did NOT want and did not get. I ordered 3 chicken nugget kids meals and asked what the largest nugget count was for a kids meal. The guy said 6 piece but it looks like it was charged for 4 piece instead. I get to the window to pay and confirm my order of a plain double hamburger with no cheese and three 6 piece chicken nugget kids meals and the guy (name tag said Luis) tells me there is no such thing as a 6 piece but they do have a 10 piece meal for the same price. Ok. How does it exist at the order box but not in the two ish minutes it takes for me to get to the window to pay? Fine. I will take the 10 piece meals then. Apparently the employees here don't like change. A female employee began to complain loudly about how I changed my order. Yes I could hear her. Short Hispanic lady. Suddenly a new male employee comes to the window and asks me if I wanted to cancel my order of 3 4-piece chicken nugget kids meals. I told him I was told while ordering that there was a 6 piece available and that's what I wanted but when I came to the window to pay, it didn't exist. He told me It did exist and asked if I wanted that. I said "yes! That's what I have wanted from the beginning!" Then the female employee complains again. I get it. It's frustrating. But if the guy taking orders which I assumed was Luis, knew the menu even remotely, this probably wouldn't have happened. Also Luis, you may want to cover up those hickies on your neck as they are quite distracting and honestly unattractive. Also try not to complain about the customer within earshot. It's not my fault your fellow employees can't get a simple order correct, like no cheese on a plain hamburger. As if that wasn't bad enough, they took a little too long with my credit card. I also had to wait nearly 5 additional minutes for my stupid soda. You already stole $2.10 from me for stupid unwanted cheese sauce for a plain hamburger, I wasn't driving away with out my soda. Did I expect 5-star restaurant customer service? No, definitely not. I expected some common curtesies and maybe less confusion. Don't expect too much from this place. Don't expect your simplest orders to be correct either. read more

Poor customer service. Some of the employees are polite but most of them are rude. I had been eating there for the past week but today I chose to go elsewhere. read more

Worst service I've ever had. They made me park in the drive thru to wait for two combos and passed through 6 other cars behind me. The staff is incompetent and this food is not worth the price or the hassle. Just terrible. read more

First time trying Wendy's mobile app order for pick up in the drive-thru. The process was super easy! When you get to the drive-thru, you tell them the name for your mobile app order, and then they start making your order. This way, you can order everything you want, how you want, and there is less room for miscommunication or errors. Plus, the Wendy's app has a lot of deals and promotions you can apply to your order! Will definitely start using the mobile app order from now on. :) read more

I was so hungry and decided to grab something fast. I couldn't believe how this fast food restaurant had cheated on me. I'm so mad.And Without noticed it until I got back to my mother's house. They entered in the wrong order and dare to overcharge me for more than posted price. The incident was not only happens to me. I WARN YOU GUYS DON'T COME TO THIS LOCATION. read more

Wendy's - Receipt - Fast Food Near Me - Garden Grove, California

Workers working drive-thru are rude. Guess they are too busy talking to each other inside to focus on giving you good service. I suppose this is what minimum wage work gets you. read more

Loud music when you enter. Felt sorry for the seniors in front of me. They where trying to hear as was the cashier. Ordered the chicken sandwich which wasn't bad. Actually sat inside which is unusual for me. Getting tires put on across the street so burning some time.Staff must be new because seemed confused on orders. Standard fast food. Nothing to write home about either way. Clean dining roomThey have a self serve soda machine which I like. read more