Request for full refund for possibly the worst salad I have ever purchased! aged romaine very little chicken and what there was dry/tough - hard to chew very little "italian cheeses" or crumbles There was nothing fresh or enjoyable about this meal. $8.79 read more

I was very impressed with Maya! She went above and beyond for me and my friends. She was very kind and apologetic, and she didn't even need to be. Thank you so much for being you, Maya. read more

Not what I ordered. Half the sandwich I ordered and paid for. What other industry gets away with as much rob bery per day as fast food. If bank rupt in my life time they'll deserve it. read more

My experience was amazing for one reason and one reason only, a boy named Ryan Sanders. He took the best care I've ever seen a fast food worker give me. Hats off to this man, he is making this Wend's better. read more

Found a hair in my burger and absolutely no response from management. If I could give negative stars I would! Disgusting place. Do Not waste your money here! There are so many better places to eat... find literally anything else. read more

Wendy's - Hair in my Food - Burgers Near Me - Denton, Texas

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horrible. staff is rude and food was cold when I got it. not slightly warm I'm talking about ice cold. fries look like they been sitting out all day and then they don't want to give me a refund for my order. horrible staff with no standards or quality control. read more

The employees are always incredibly polite and seem pretty happy, but in the handful of times we've gotten ANYTHING from this location-it's been wrong. We've been handed someone else entire order. Had items left off that we paid for. Had alterations or specifications ignored. It's just wild. read more

2 burgers (not meals, just Dave's single patties) 2 'Frostys' and a lg chili was $24.00 NEVER AGAIN will I go to another Wendy's way too pricey for that. Oh, and they forgot the Frostys which required me to turn around and go back to get them. read more

No spoon even when I didn't have enough money to pay for the last $2 dollar upgrade on my drink something's get you through any depression. read more

Wendy's - a cup of coffee and a spoon - Burgers Near Me - Denton, Texas

Should've read the reviews. The kids were polite and didn't screw around. It wasn't busy, and they were quick, but maybe that was part of the problem. I asked the guy to repeat the order back and he repeated right, but they still got all the burgers totally wrong. Kinda simple stuff, like no mayo on one, no pickles or tomato or onion on another, no lettuce, etc. I am ok with raising the prices to pay staff more, but if I'm going to pay 15-20% more for a fairly small burger, I would like the food made right. Also, if you need for the employees to be masked, none were. read more

This Wendy's is now open! I've been watching the progress and I was eager to get in and give it a try. They just opened a day or two ago and they had a few employees outside greeting customers and even someone dressed up as Wendy! The staff was extremely friendly and I had a chat with them about watching the building construction and we talked about how things have been going so far. They are all really happy to be open for business. The place was booming with customers but all the orders came out very quickly and I didn't notice any problems despite it being one of the first days so the training must be of good quality. The building itself is nice and in a newer style. The furniture and decor kind of remind me of a Starbucks or Chipotle. There were booths, small tables, and a larger shared high table that would be convenient for people doing a working lunch. The menu is the typical Wendy's menu. Some things I noticed that I didn't realize was that Wendy's offers a baked potato, side salad, chili, and fruit in place of fries with your combo. The drinks are self-serve from a Coke Freestyle machine (the one with the touch screen and all types of flavors) plus some sweet and unsweet tea. FYI check out the Wendy's app for some good coupon deals. read more

Wendy's - It's Wendy! - Burgers Near Me - Denton, Texas

Cold burgers, always. Wrong drinks, always. Never good, never going back. What has happened to this chain?

This Wendy's is consistently bad and poorly run. We live nearby and I gave up and will literally drive to a Wendy's further away. They always get orders wrong. Like wildly off. On multiple occasions the nuggets were so stale I couldn't let my kids eat them. It's a really bad location. read more

Stale burgers, ice cold fries, no ice!!! And the chicken nuggets were soggy. I might as well used the $42 I spent down the toilet!!! The person taking out order sounded like a robot "is that all, is that all, over and over again, I had 5 people with me ordering. I usually like that Wendy's but this is by far the worst experience and food I have ever had read more

What a disaster... came here just now after shopping at Sprouts and waited I. The drive thru live for 15 mins. Finally got the the window and nobody acknowledged me for another 5 mins. I then said "Hello" and they finally said "Just a moment ". We'll another 5 mins of waiting led me to say hello again. This time another voice told me to hold on just a minute. I couldn't take it, after nearly 30 mins of waiting and not even placing an order, I drove off. Save yourself from a nightmare and disappointment and don't go here. I would have just been happy with "FOOD" let alone fast food read more

The only reason I would ever I've this trash Wendy's a good review is because of a boy named Ryan Sanders. He is the hardest and kindest worker you will ever meet at a Wendy's. He's always willing to remake your food if it's the wrong order. He is such a Cat Daddy. read more

Staff was nice and fast but got my order wrong twice forgot fries,drink and sauce that I had ordered at window the food was also dry compared to other Wendy's locations read more

Long waits, flat drinks and cold food. Save your money and try another location. Consistently bad.

What's the point of even attempting to get food at this restaurant if the kids staffing it are literally going to ignore the drive through after the dining room is closed. This is how businesses fail. read more

I did my grocery shopping so I dropped my Wendy's drive-through pick up a few hamburgers and drinks I heard it on the mobile app not an issue got to the drive-through thought they were busy girl in the line got out of the line and my meal 40 minutes later And they could not give me the correct drink I had to tell them at the pick up window what the correct drinks were and then they still messed it up. Wendy's at this location is extremely understaffed and the slowest meal preparation flow and management I've seen for a long time. It's either a poorly run corporate store or a franchisee missing in action as an absentee owner which makes any restaurant extremely bad. read more

Amazing employees and the food is always warm and fast service too. The lobby is clean and very welcoming smiles everywhere

This might be the worst Wendy's ever. Ridiculously slow service for what reason?? Snippy employees.

I am very happy that there is a Wendy's across the street, they are so much better than McDonald's, except they close early, it's ok I'm fine with that, I only have one problem, I have tried everything to fix, the mobile ordering application doesn't work, it worked the first time I got Wendy's, now an error comes up saying the restaurant may have trouble with the mobile order application, I have went to the location several times, to let them know it's not working, but all I get is, you don't know how to work the mobile application, I know how to work it, there is step by step instructions , I'm not blonde or stupid, when a box comes up on screen saying error then, I don't see how that is me not knowing how to work an application, I will post a picture, maybe someone at Wendy's can fix the problem. Thank you. read more

Worst customer service. They should have someone working the front register that actually talks to the customers. William doesn't seem to like his job at all. read more

Just wanted to let you know that some of us DO NOT want cheese on our burger. When we say Mayo. pickles tomatoes only, it's NOT code for "throw some cheese on anyway". You have a simple job. Simply do it to the best of your abilities. read more

One of the worst experiences I've had at a fast food place. The got the size of our drink wrong and instead of correcting the mistake, the young lady rolled her eyes and told me I was wrong. She was incredibly rude and unhelpful. The manager corrected the mistake but did not apologize and dismissed us. I will not be back. read more

10:15 on a Saturday night I could see two people a girl and a guy by the front counter when I drive up to the drive though. I wait at the board witch is lit up. I wait for 5 mins with no answer, then drive around another person goes into the drive through and they didnt say anything to them either. So I tried to call the store 3 times no answer I think they are pretending like they are closed or something there was a line for 3 cars and I waited for 10mins before I left no one had their Oder taken the store it's supposed to close at 12 it was 10:30 when Ieft ever come to this store it's constantly bad. read more

Worst Wendy's I have ever been at. I love Wendy's. I have been to the drive through twice. Food very disappointing on both occasions. Not sure how or why as I would think they buy from the same place as other Wendy's Young man at the drive through is not friendly and is not a good listener. Probably a good person but maybe working the wrong position I still love Wendy's but I have been to this location twice and will not be back for awhile. read more

Terrible service, i saw the general manager smoking marijuana in his car in the parking lot. When he finally came back in He was rude to me and i waited 30 minutes for one chicken sandwich. He was alsoscreaming at his workers when i was there. Please go to ANY OTHER WENDYS. save your time and money... please read more

Best Wendy's I have ever been too! Friendliest staff, quick service, and great quality food!

Customer service is not good at all. When I received my drinks the cups were covered in the drink itself, I had to ask for napkins. food was absolutely not fresh and my meals that come with sauce, in fact did not come with sauce. Also did not receive a receipt. read more

I went to get some food after work and the cashier was probably one of the nicest people I've ever met. It was almost midnight and this mans was still upbeat and exciting and honestly so sweet. I don't remember his name but he for sure one of the kindest people ever! read more

Never coming here again. Went last night around 7pm ordered a Dave's double with no cheese light onions and lettuce no pickles no tomatoes and guess what. They put everything I didn't ask for on it. So I went inside and asked for my burger to be made the right way. I'm standing at the front watching the lady make my burger. She gave the wrong sandwich to me which was a single I gave it back. Then she gave me a completely different double with mayonnaise on it. THEN she gave her coworker a an attitude saying it was the right one which obviously it wasn't. The drive thru lady had to tell her word for word what I wanted. STILL she messed up my burger didn't even had lettuce or onions on it I it was just a plain double with ketchup and mustard. At this point I didn't care just took it and left. I guess they didn't know I was a Wendy's manager 5 years ago. I will be calling the manager of this Wendy's and telling them my horrible experience. Never coming back to this Wendy's again. Chicken express is the only place in this area that knows what they are doing. read more