The person at the window taking the order was not only rude but failed to give me a receipt, gave me the wrong sandwich when I ordered a maple butter chicken biscuit he gave me a bacon one, the drink was completely wrong (asked for frosty coffee, he gave me a regular iced coffee which I paid extra for) and the sides were all ice cold...how long was the food sitting out for it to be that cold. The Potato "wedges" were literally paper thin with air pockets inside and no flavor also hard. Flat out inedible "food". Way too pricey for fast food breakfast to be this bad, better off sitting down somewhere or McDonald's sadly. Went back to get a refund for the incorrect order - the manager starts yelling in SPANISH saying "what the hell does she want" to the other employee who originally took my order, I then handed him the food so I could get a refund and he threw it aggressively in the trash and started saying some more stuff in Spanish before running to the back like a weirdo instead of an actual manager and handling it like a grown man. I asked for a refund receipt since they never gave me an original total receipt and the return slip had no $ amount on it....checked my bank account and they refunded me $5 less than what I paid. Disputing the charge with my bank now. Scamming customers ain't it Wendy's. read more

Wendy's - Burgers Near Me - Culpeper, Virginia

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Came through drive thru around 10:30 pm. Staff could not speak English. Was not able to read back my order. They rushed me out the drive thru and I had no straw and the food was put together very sloppy. This isn't my first bad experience at this location. read more

For the love of fast food, get some BBQ SAUCE!!!!!! For about a month now, there has been no sauce!!! And the workers don't even say ANYTHING until you look and realize it's not I. The freaking bag! Stop offering it as an option if you're out of it. It's always something going on here from sewage to sauce. ‍ read more

First off the lady with the two toned hair was rude didn't let me talk to order my food gave me one bag staying everything was inside know it wasn't then gave me hard time about until I pulled out my receipt gave me my other bag and acted like she was mad at me because she messed up like who does that mind you I order extra pickles onions and lettuce on my burger and wasn't a darn that extra about it but the onions read more

Wendy's - I got extra pickles & lettuce but it was only extra onions - Burgers Near Me - Culpeper, Virginia

I went though the drive through on 1/14/26. When I got to the window to pay the guy working the window (young Hispanic) was coming to window from the kitchen.He was blowing his nose and opened the tissue to look at the disgusting brownish gunk that he blew had blown out of his nose. He got to the register to ring my total then put out his hand for payment. At that point I just said that I didn't want the order and pulled away. Just disgusting. He came to the window, from the kitchen area. read more

Fresh, accurate order. Pleasant staff. Working hard to move a long line of cars through the drive through and still got my order done quickly and in a timely way. This manager seems to work well with her team without being overbearing. Love Wendy's! read more

they lock the door at nighttime they then refused to give me butter for my baked potato or forks had to drive back 40 minutes for those assholes to give me a hard time and for my food to be cold and they REFUSED to replace it. NEVER COME HERE. read more

The speed of their service at drive thru, have people taking orders .... Well.... Understandable! Another guy said " read the board it's on stupid" well, that's all fine and good if what they type is what's on the board. ... read more

My experience was awful they bar spoke English and they got my order wrong. They forgot to put something on the order and then tried to make me pay for it because they messed up. read more

They are open for dine in! As they should! There are no more COVID related restrictions in Virginia. Every restaurant should be open for dine in. A much happier place (staff friendlier too) compared to the Burger King down the road in Culpepper. Big windows. Lot of natural light. Modern furnishing (even a fireplace!). Clean bathrooms. A plus. read more

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Service has definitely improved this year. Workers are fast and friendly. Food has been consistently good. Tables are sometimes dirty but I find this to be normal now in the post COVID era. read more

March 3rd 2025. My girlfriend and I had an appetite for Wendy's. We wanted to do 10 in cash and then the rest on card and we told the manager at the window we wanted to do like that more than 3 times. She proceeds to take the whole $20 bill and when we said something about it she caught somewhat of an attitude with us instead of correcting her mistake. She claimed she heard both of us saying that we was doing the split payment, but proceeded to take the whole $20. I don't know who this lady is but somebody needs to talk some sense into her for her "mistake" this will be the last time I ever approach Wendy's.! read more

FRAUD alert!! I have been to wendys a couple of times over the last few weeks or so. I ALWAYS use the same card to pay for my meals here. Tonight @10:30 pm I received a txt message, alerting me to two separate transactions processed on that card, one for $25 even and the other for $7.56. Obviously was not me because I have been sitting at home working all night. I suspect an employee at the establishment has copied my card information and is using it to pay for their meals. I immediately froze my card online and called my cc institution and they canceled that card. I reported the charges as fraudulent. I'm getting a new card. However tonight I tried calling the establishment 5 separate times and no answer. So I am calling corporate in the morning to inform them of the fraud and am thinking of filing a police report with culpeper PD. I would inform corporate that I might be one of MANY patrons that been stolen from like that. Who knows how many more out there that have had this done to them... I'll see how it goes but I'm VERY disappointed to say the least. I hope I get some support from corporate tomorrow. read more

Order from the app and didn't get my full order called multiple times an no answer. You offer a service but do not make sure the order is correct before it goes out the door. How hard is it to make sure there's two meal two frostys and two sodas. You wonder why people try not to do business at this location. read more

If I get the 4 for $5 I am never disappointed. I've tried other things but it hasn't been great. There was a chicken sandwich I had that was not crispy at all and wasn't good. You always want to check you order for accuracy read more

Not what Dave had in mind. This restaurant is dirty; the restrooms were filthy, with no towels or soap. Soda syrup was all over the floor. The cashier was rude. The food was cold and barely edible. There was no ice in one of the drink machines. This place needs new management. read more

This Wendy's has gone downhill. As many have said, they often screw up orders. plus they're slow if you go inside. I don't get it as they have plenty of folks "working". The dining room is usually a mess too. Ketchup? the dispensers don't work. At least this visit the Coke Freestyle was working and full. I'm giving them two stars instead of one as tonight they got my order right. Given that I had to wait close to 15 min for it it should have been perfect. If the franchise owner, manager or Wendy's corporate reads this you really need to do something about this location. Covid is over. You have a full crew and there are no excuses for poor service, a messing dining room and messing up orders. As for the food. Its so so, but that's normal for Wendy's. read more

Not impressed. Went to order lunch, we were the only customers. Girl that waited on us was in a hurry. Instead of lunch for 3 of us, had lunch for 2, except husband and granddaughter had to share fries. It'll be a long while before I go back. read more

Place is bad, facility is dirty, staff is poorly trained. Food order all wrong and had no baked patatos after they charged us for one. Keep driving and stay away. read more

Wendy's - Dirty ceiling tiles, light falling down, overflowing trash can and ketchup on door and we are only people in here. - Burgers Near Me - Culpeper, Virginia

Their recent renovations have been the best thing to ever happen to them. The interior is very sleek, their food is extremely tasty, and the customer service is great. When they first re-opened the service was extremely slow due to being so packed, but of course this has improved drastically as that constant rush as fizzled out. read more

Slow. Wait time 11 minutes. Baconater is lame. Grease every where. Fries poorly cooked. Won't be here again. read more

Wendy's - Nasty. Half cooked fries. GREASE bun and don't want to pick it up. - Burgers Near Me - Culpeper, Virginia

Best drive thru experience I've had. Took me under 5 minutes during the lunch hour. Hot food, correct order, good service.

I thought the service at the old Wendy's was bad... Tonight hubby went through drive threw ordered single with fries and diet coke, two burgers... He got home no fries, my bun is hard as a brick and burger is cold. Weive 5 mins away max. No excuse. New Wendy's same old crappy service read more

Terrible - service is horrible, Orders are always wrong, and it's not very clean inside. Generally I like Wendy's, but i will not return to this one in Culpeper. read more

Their service is questionable. Half the time that I've been there they have messed up my order when i go drive-thru. They are not at friendly and rush through orders even when they are not busy. read more

Got to love Wendy's salad. My Doc put me on a WHOLE food , fresh food only diet. Wendy's in Culpeper has the freshest salads. The salads are always fresh, vibrant and crisp lettuce. Not like some other fast food locations. I will always wait on line for ANY Wendy's salad! read more

Awful. Just awful. Always has been always will be. I blame myself for thinking that a new building would raise their standards but clearly management has no desire to improve. Seems like they remodeled only because of the new road set up that gave them a decent settlement to use for the remodel. Either way, I won't go back. One star is VERY generous and only given because it's required. read more

The service here is horrible. My wife went here and they forgot her order and after twenty minutes she asked about it they couldn't find it. So they remade it and then didn't make it correctly. Then a worker who was on break ordered and they made their food first before hers. The manager handed her the food and never said anything. No apology or a simple I'm sorry. This place has been horrible since they reopened it. read more

8:20pm on 12-14-16, the dinning room doors are locked. The young man who was sweeping, graciously opened the door to tell us that he was told by his manager to lock the doors and turn people away. If your hours are posted that your dining room is open until 1am, then the dining room should be open. Drive thru was open but moving horribly slow. Grand opening week: the franchise owner should have hired and properly trained more employees or brought in temporary help from other locations until this new location is properly staffed and able to run successfully. Called the phone number listed and the voice mail was full. Wonder why, not! 7:00pm on 1/10/17 Gave our new Wendy's in Culpeper a second chance and they failed again! Waited over 20 minutes in line in the dining room. Watched employees stand around not knowing what to do, they seemed overwhelmed. Owner still needs to get more help and train its employees. Final straw that broke the camels back tonight was over the pricing. I ordered a small strawberry lemonade, the price on the board said it was $2.19. The register rang it up for $2.29. I asked the manager to fix the price, to reflect the price that was stated on the board. She said she wasn't allowed to change any prices. I asked why they wouldn't honor the price as marked. She said she doesn't know how. Yes, it was only a 10 cent difference, but it is the principle. So enjoy that extra $.10 because you didn't get my $25 order. I am happy to walk out and give my business that takes their time to fully train all of their employees. Strike two! read more

Service is terrible.....this restaurant has the worse case of "reverse discrimination I have ever seen..IF you are BLACK ..you get great service..big smiles...hot food thank you and come back again. IF YOU are white..YOU are Lucky if YOU even get your order and guarantee its gonna be wrong..and cold...they dont even THANK you at the register....never never go there again....... read more

The girl at the drive up window kept getting my order wrong. I kept having to repeat what I wanted to eat. I don't know if she could not here me or she did not know how to understand English. I asked the girl repeatedly if all the food was in the bag. She assured me it was all there. I got home and I was missing a bacon cheeseburger with a large fry. How frustrating? read more

I like Wendy's food...but this is worst Wendy's I've ever been to. The orders are consistently wrong and the service is usually terrible. The fries are good if you come during peak times, but sometimes they let them sit...and sit...and sit. read more