I was returning from Seattle to Portland on a recent business trip when I decided to stop at a Wendy's in Seattle. I was simply amazed at how much better the food tasted. I had a spicy chicken, and was thrilled to see that they cook everything fresh to order. Halfway back I stop at another and get the same thing. Again perfectly delicious. I get to Portland and I decide to go again to the Wendy's in Clackamas. What a disaster that was. To start, there was some young girl that looked like she was in high school and she could care less about having to be there working. She sighed when I walked up to the counter and in a completely obvious tone - the kind that tells you that your bothering them to have to take your order - she takes my order. I saw the new baked sweet potato and thought I would order one with my spicy chicken. The chicken again was perfect but when I opened the lid to the potato and thought it had to be a joke. For a split second I thought I was on one of those hidden camera shows. I never take or send food back because I just don't want to bother with it. If somethings wrong then I will just go order another one or I'll just go somewhere else. However, I just could not get over how this thing looked. I don't even know how to describe it. I wish I had had my phone with me to take a picture so I could post it and send it to the corporate offices. I decided I would take it up to the counter and ask if this is how they were suppose to look. It looked like someone had grabbed it with both hands and pinched their fingers together to make this smashed sweet potato that was completely dried out except for about two spoonfuls right in the middle of the potato. The entire edge of the opening had a black burnt ring al the way around it and the bottom was burnt too. Seriously, it looked hideous. The manager came over and her first response was that they didn't have anymore for one hour, then she looked at it and said she was sorry. I said I didn't want anything other than to know if this is what they were suppose to look like. She said yes. I asked, even with the burnt ring around the potato? Both the manager and the girl cashier said yes, that is what they look like. I took my potato and didn't even bother to taste it. I ended up going up there and ordering a single after I ate the spicy chicken. They didn't even bother to offer me a discount for the bad potato (I wouldn't have accepted anything from them but it would have been nice to have them at least ask). The single was delicious too. After I was done and leaving not one single person said good bye or how was your meal. The irritating part was that I could hear them laughing and having fun in the back of the kitchen. I normally never write reviews but I thought I better take the time to do this one. Oh, and by the way. On monday (this happened on Sunday night 5/20/12) I went to a different Wendy's and just ordered the sweet baked potato, WOW, it looked just the picture advertisement and it was delicious. The cinnamon butter takes a little getting use to, I would recommend getting the regular butter. The General Manager or the owner of the franchise needs to know how their store location is being run. read more