Food: they're burgers. They're fresh but it's nothing too high end. At times there seems to be no real effort or passion into their making of the burgers. The buns also don't hold up, they can get soggy quick. Fries, not the best. I prefer McDonalds. Service: it's alright. Usually younger crowd working, so little to no interest in working. Ambiance: standard booths, chairs and sitting. read more

I never thought I would like this place. Went to 5 Guys in Vancouver many years ago. Too expensive and didn't care much to return. This time, I have to do a class project regarding competitive advantage and had to visit the joint. To my surprise, the price of its cheeseburger is comparable to Burgerville and Shake Shack. And, I love the fact that I can request sautéed mushrooms and hot peppers without additional charges. I have been back there twice in the past week. And I have been satisfied with every single order I placed. Average wait time is 7 minutes from the time I place my order to the time I get my order. The burger is so thick and juicy. read more

My daughter has been up all night with food poisoning from the lettuce or tomato on the burger. So unsanitary and dangerous. Warning. Do not eat here read more

They're expensive, but they serve the most delicious fast food burgers and shake. Plus, I really enjoy how customizable their menu is.

Consistent quality burger, fries and shakes. They are my preferred burger place and offer the best value for my money.

So we are generally fans of Five Guys and orders two burgers, fries etc. Both burgers were entirely screwed up, missing toppings, wrong toppings etc. Called the store and their policy is you orders through Door Dash so tough shit. I went back to door dash and they offered a $6 credit. Bear in mind there was a $6 service fee, a $3.40 preparation fee and a $7.99 delivery fee for a totally screwed up order. Thanks for nothing Five Guys read more

Five Guys - A mess is what this is. - Burgers Near Me - Milwaukie, Oregon

This crew did a great job. I came in, ordered, and they had me out the door in about 5 minutes with a great burger and fries in the bag! It was delicious! The inside of this location was immaculate. Thank you! read more

Five Guys - Hard working crew! - Burgers Near Me - Milwaukie, Oregon

Come here semi frequently seen the new girl with the red Frizzy curly hair needs to learn customer service and just how to function as a human. She was yelling about 27 milk shakes at the guy and the guy said a milkshake for 27 I was standing there for 2 min no customers waiting beyond one order and she lookeed me off gave me a bad look and waved me off like you can wait... 5 min into standing there. the 3rd guy in the store seemed frustrated with her and stopped prepping burgers to come help me and apologized. He was nice if that chick wasn't there and the way she was acting and poor service it would be 5 stars place was messy and ants on the table. I was coming in quick which wasn't. She then waddled around drinking a milkshake slowly wiping things down... STRANGE.... but that whole scenario was just idiotic at best. Someone needs to sit her down and explain customer service. Maybe a write up or let her go. And check that just went down to a 2 star they forgot the cheese. So I had to go back and was here for 20+ min for a burger in a bowl.... 4 more people got thier food after I informed them of the mistake. Then they let me keep both cool bro but the new one is missing bacon Waste of damn time. One star it was a 4 then thing after thing ruined it read more

Five Guys - The loud annoying girl that works there - Burgers Near Me - Milwaukie, Oregon

I used to love getting Uber eats delivery from this location, until I went there in person to pick up an order I made via the Uber Eats app. The app notified me that my food was ready, but when I got there they still needed to cook my french fries. I'm not sure why they marked the order as ready when it wasn't. While the french fries were cooking, flames came up from the grill in back and we were told to evacuate. The fire department was called. I never got my food (which I understand because the first priority is keeping people safe). When I contacted Five Guys, they couldn't find the order. Eventually I got my money back via Uber Eats. I don't know if I would go back though read more

Come on now!! This is crazy! Do you really need to read a review on five guy's burgers and fries?!? We ALL know this place is amazing and has something for everyone! The amazing smells,clean floors for peanut shells to dance on, milkshakes, and amazing service flipping patties and slapping on toppings. LETS GO!!!! read more

They forgot to put the sauce on my burger ordered 3/13/23 9:33 pm Sauces show on the recipe they staple to the bag read more

Great food with attentive service, but wtf?? Something strange is going on. I swear I've tasted this food before...Hmmm. Oh, yes! Burgerville. The food is almost exactly the same, right down to the Milkshake I polished off in seconds. Except for... THE FRIES!! Yes, these golden, tender Plot Twists could earn this *Kind of* new chain a whole star all on their own. Definitely worth the almost-relentless Hype about town, which got me trying 5 guys in the first place. Only drawback? Bring your Adult-size wallet; you will need it. read more

tried to come in for my first time with my boyfriend at 9:50 pm and an employee said "sorry, we had to close early for some reason." Is the reason that you just want to leave early? Pretty frustrating since both of the open signs were still on and the doors were unlocked. There was still a customer sitting in there eating. Not impressed at all. read more

Was refused service and told they were closed even though people were eating inside and the signs on the building all said open. Front door even still unlocked for me to enter read more

I stop at this place often to grab a lettuce wrapped burger. I love how u can add a ton of toppings. It is nothing if not consistent. I can stop at n e 5 guys and no exactly what I am getting. It has become a staple of mine. Thank you u 5 guys read more

went to get milkshakes with my boyfriend, ended up sitting for 30 minutes and getting forgotten about. employees are stressed and overworked! read more

I like that this new 5 Guys is right close to my house! We just went in here for the first time (here being this particular location) and got our food to-go as the kid was asleep in the car. Man! I really love this place (5 Guys as a whole, this location was no different than any other location). It's definitely a guilty pleasure: greasy, high calorie, deliciousness. I won't ever be a true regular here, my waist just can't afford it, but I sure do enjoy the hell out of it when we splurge for some sinful fare. I get my burger with the works (minus pickles) and it's def on my top five favorite burgers ever list. Love the real fresh cut potato fries, and the dogs are surprisingly good too. Get the cheese bacon dog and throw any or all of your favorite burger toppings on it, realllly good! read more

I entered and was greeted by the older gentleman that I'm assuming is the manager. There were only 2 working tonight. Five Guys is it a gourmet burger by no means but it ranks way above your typical fast food drive-through burger. There are boxes of peanuts that you can get your unlimited fill of while you wait that are a free addition to your meal. Their potatoes for their hand cut fries are purchased from local farmers and they place the name of the farm they came from on the wall. The beef is fresh not frozen and they lots of toppings to choose from. I ordered a cheeseburger and small fry "light Cajun spice". The reason for this is because for some reason this stores cajun spice appears hotter than other locations I have been to. The guy repeated it back and I also repeated it again. I was asked if I would like a glass of water while I wait which was very nice. The Manager told the other guy working that I wanted light Cajun spice on my fries twice and he repeated it back. I received my to go order within 10 minutes and guess what it was not LIGHT Cajun spice it was more like HEAVY and Dripping with Cajun spice. My mouth was on fire and I was way too many miles away from this location to go back. Three stars is for not getting it when I heard it repeated six times and it was on the ticket that I requested Light Cajun spice. Water please! My tongue is on fire! read more

They were pretty busy when we went it. The cashier was impatient. When we put a tip in the tip jar the cashier make a smart remark to the other staff because it apparently wasn't enough money. My bun was burnt. I'll never go to this Five Guys location, I live in the area but I'd rather drive to clackamas they show better customer service! read more

Five Guys - a bacon and cheese sandwich with french fries - Burgers Near Me - Milwaukie, Oregon

Some things about this place are rather nice. However, the burgers are , without a doubt, so greasy that the grease actually soaks through the bag, then the cardboard container. The buns are the cheapest type you could get at the store and the meat has some flavor in spite of its grease. Their fries are decent. read more

Went here on 11/2/20 for a hamburger with fries, food was not even close to being hot (just slightly warm) . The service was not friendly or helpful and very slow (one customer waiting and me) why so slow and the food is almost cold. Won't go back. read more

My husband and I wanted Five Guys burger and a kosher style hot dog for myself. We got it to go and the burger is always a favorite of my husband's and I always like the Kosher hot dog. But the best part is the delicious fries! Oh gosh, they are not like any around. They have the skin still on them and are seasoned just right. No need to salt them at all. The service was just fine and can't complain at all. Keep up the good work! read more

I hate to write a negative review but this happens at least 95% of the time we come into this location... We do a call in order and ask them to drop the fries right now so we don't have to wait when we get there. Almost EVERY single time the fries are not dropped so we end up having to wait anyways. It's not that big of a deal until they do this literally like every single time... Maybe better communication?! I reported it today to the general manager girl and she said "I know this is not an excuse but we recently hired a bunch of new staff and still training them"... Well sorry lady but this has been over the past two years. I seem to go back thinking it will be better, but every time I leave that location I leave pissed off. They need better communication badly!! Although the newer younger kid that's been there for a few months that is like 5'10 with short orangeish hair is a BOSS at his job! He should be a manager! :D read more

I like Five Guys a lot. From the hand formed patties to the veritable cornucopia of toppings to choose from, this place is the best. If you're on a health kick don't come to this place the fries and burgers will put you into an early grave. If you're allergic to peanuts stay away they have complimentary peanuts when you come in and shells can be found strewn about. If you want to sound like a regular, ask for your burger all the way--it's has most of their most popular toppings (including grilled onions and mushrooms) and it'll make ordering quicker. Their regular burgers, two patties and that's a little bit too much be for me so I choose little cheeseburger unless I'm really famished. As for the fries go ahead and opt for the small fry to share with you and another friend because they throw an extra scoop in the bag and it's just way too much. These guys seem to run a pretty tight ship. They're constantly yelling out how many people have walked in the door, how many patties they need, etc. and the service is always friendly fast and efficient. All in all, a great place to go to get your grub on. read more

They were disorganized at best. I guess I shouldn't be surprised that they screwed up the burgers my wife and I ordered. But for a place the offers online ordering and uses numbers to mark the burgers you'd think they would get all four of them in our order correct. I don't care how much of a hurry someone is in. Meanwhile, the meat was flat and boring, the buns were way too sweet, the fries were soggy and disappointing, and everything is WAY overpriced for what you get. $6.49 for a bacon cheeseburger? Please. I'm sticking to Burgerville thanks, and I suggest everyone else do the same. read more

The best local milkshakes, in the area, with good flavors, and great reasonable prices.

Ordered burger, fries and coke through door dash To be delivered. Received fries and the coke but no burger. Called store and they said if I came in they would make the hamburget. I'm 80 and don't drive. Finally talked to manager and was told there was nothing he would do since I ordered through Door Dash So get ahold of them. Called Master Charge and disputed the charge. Had also prepaid the tip. Second bad experience with Five Guys and I won't be back. read more

Good burger. Fantastic staffing. The only little thing is, I have noticed before, they gave me 9 napkins for my 1 burger order. I think that is a little much and costly. But happy, happy. read more

Extremely friendly staff and management, up-to-standard Five Guys food quality, clean dining area, and perfect execution of my order. I usually enjoy going to a Five Guys, but this one stood out as particularly good. I will point out that the small burgers are only smaller than the regular sizes in the sense that they have one 1/4 lb patty instead of two. For the difference in price and ease of biting, I recommend going for the smaller burgers. Additionally, the hot dogs are actually quite good! I had a bite of my daughter's and thought it was good enough that I may even order that next time instead of my standard bacon cheese burger! read more

I just come here to fill a bag with peanuts for the squirrels in my back yard. Also their burgers are like 4000 calories. read more

Five Guys - A grateful squirrel. - Burgers Near Me - Milwaukie, Oregon

I ordered a little burger no cheese with small fries $8.68 Maybe they should take their prices back to Washington DC The solution is killer burger is just down the street The problem is you can go out and eat a sitdown meal for 10 bucks Way overpriced for Portland Oregon read more

I will say they are consistent but meh they are just ok after eating at Frack Burger. read more

Five Guys - Pile-O-Fries! - Burgers Near Me - Milwaukie, Oregon

Went here with a friend from out of town. Got the Little Bacon Cheeseburger in a lettuce wrap and a regular soda (which came to under 10 dollars). I enjoy that they offer all their burgers and dogs bun-less. And, you can add bacon to your shake! Pretty great, if you ask me. The prices are a little more than I would have thought for a fast food sort of chain restaurant, but the food was delicious. read more

I had to do a two-day fast for a medical test, so you better believe that I dreamed about my first meal fairly constantly for those 48 hours. I picked Five Guys because I've been wanting to try them for a while. We came in shortly after opening, and the place was clean and orderly, with a helpful and friendly staff member at the register. I ordered a Little Burger, my husband had a cheeseburger, and we split a small fry and a chocolate shake. We enjoyed complimentary peanuts in the short time it took to get our food. My Little Burger was huge! I can't imagine ordering anything bigger. I like that it comes with tons of complimentary toppings, so you can order it just how you like it (except for temperature; if you don't care for a well done patty, you'll be disappointed). I had mine with lettuce, tomato, pickle, grilled onion, grilled mushroom, and mustard, all easily ordered with no fuss. The sides did not fair so well. The chocolate milkshake was thin and runny, not very chocolatey, and actually had a weird chemical taste. The fries were limp and a little underdone, but seasoned well. I'd say for the price this is a good value and a great alternative to traditional fast food. read more

Not washing hands before preparing food and not properly wearing face mask. Unacceptable.

It's really hard to say anything bad about these "guys." They always seem to have a good overall product and excellent fries! They're consistent, friendly and very reliable. What's not to like read more

I work at a retirement home and went here on Thursday the 7th with seven elderly adults. I don't know the name of the cashier that helped us but she was extremely accomodating to our needs. She went over our order meticulously to insure we got the right order, since our order was very large and a bit complicated. When i was getting ketchup they ran out of it in the middle of it but the young man replaced it in seconds. Wonderful service, very great and respectful staff members!! read more

This review is after eating at the new Beaverton location at Murray Scholls...but I'm sure it will apply to any of them. First time eating at any Five Guys. First off, I loved the fries. You don't find this type of fries too many places, and usually people love or hate hand-cut fries (with skins)...but I love them. If you like crispy fries, you won't like these. They were hot and with the perfect amount of salt. I really enjoyed the fact that I could get my favorites, grilled onions & mushrooms for no extra cost...the meat patty was juicy and cooked well, I did order mustard and they really put way too much on...no biggie...Wish the cheese had been real, but that's not a deal-breaker for me. The only problem was that the BUN RUINED MY BURGER. COME ON, GUYS...a soggy, wonder-bready crappy mushy gooey bun does NOT top off a great burger. Super disappointing. PLEASE change the buns and you'll get a top rating from me. read more

After a disappointing experience the last time I went, I asked them if they would make a couple of changes from the last time. I asked them to not let the buns with mushrooms and bacon sit and get cold on the prep counter. Though it was funny watching the cashier tell five different workers not to pre-make the burger and let the same thing happen again. They did what I asked and it was much better. They said the customer can ask for any type of request they want, i.e., keep everything hot, toast the buns longer, etc. But if I have to tell them this every single time I come in, why bother going here. And I don't care for their cheese, either. read more

I'm giving it 1 star because I have to or it would be NO stars !! We waited forever for our food, people who ordered after us were already eating and were half done with their food, I had to ask if my food was done yet and it was just sitting there in the bag , not one person called my number !! So I get home my fries are cold and I ordered a regular Cajun and got half the cup filled not even a full cup !! My burger wasn't cooked all the way and my husband's burger belonged to who knows because it clearly wasn't the burger he ordered , hoping someone is enjoying his burger he didn't really enjoy theirs and ate 1/4 of it ! Was it worth the trip back ? Absolutely not !! I would have to wait another 20 minutes in the circus act they have going on there no thank you ! So NO I won't be going back to the Five Guys on McLaughlin and pretty much just threw $20 in the trash !!! read more