Went to simply get a gift card. One of the staff members found the opportunity to somehow be snarky with me down though I waited in the drive thru for 20 min and had to get out and go in. Don't go if you expect basic customer service. Update. Spoke to Jess Brown who validated my concerns and apologized. Looking forward to visiting again and having a better visit read more

I came in today to try their Burger Week special. The cashier was wearing gloves, touched the order screen, and took my cash. They grabbed a drink cup and used that cup to scoop ice into, their fingers now touching the ice. The cashier's thumb pressed the inside of my drink lid as they separated one from the stack. All while wearing the same gloves that touched cash and the order screen. I refused the beverage and asked to speak to the Lead. The Lead "V" had a stone face while I told them what happened. "I'll talk to my staff." Was the only response. "V" went back to food prep without talking to the cashier. I sat down but was really grossed out. I watched that same cashier with gloved hands make an overflowing chocolate milkshake, touching the inside of the cup, the rim of the cup, and the food itself. "V" removed their food prep gloves before handing me my cash back after I requested my order canceled. I asked "V" if the cashier had changed their gloves yet after handling cash. "I believe so" was the response. Not definitive. Not "I immediately corrected them to prevent further contamination." Not "I saw them change their gloves, so I know they did so." I was calm and polite the whole time but just really disappointed that the staff do not understand how gloves work and that the staff in charge don't care. Gloves are to keep everything sanitary, not to protect your hands from getting dirty. That's what soap and water are for, and staff are supposed to wash their hands before putting new gloves on EVERY TIME. read more

Food~ I should've taking that 40 minute drive to In & Out!!! It's my first time (I live a minute away) and, I am glad I got a single deluxe (bread was hard and, burger was luke warm). I am really disappointed after reading some of the reviews (I definitely didn't get the same results) Crinkly Fries~hot, fresh, and cooked (slightly hard/soft in the middle). Service~Cashier she was very nice and, took my order correctly. Ambiance~It's a lot of workers preparing the food so it's no reason it shouldn't be fresh. It's a lot of seating and, a customers restroom in the back. It's drive thru service and, a pretty big parking lot if you want to dine in. read more

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Grabbed a quick bite on the way to a meeting and came away impressed with the food, but less so with the experience getting in and out. Food: Single Deluxe Combo ($12) - 4.5/5: Wow. The burger honestly looked exactly like the ad, which is rare. The patty tasted charbroiled and immediately reminded me of Harvey's from Canada, which brought back a lot of good memories. The toppings were well balanced, savory, and just salty enough. A really solid burger. Fries - 4.5/5: Crinkle cut and fresh. They were cooked just a touch longer than I prefer, but only slightly. Still very good. Drink: Good and not watered down. Straws are by request, which I appreciated. Service: 3/5. I'm not sure if this is meant to be fast food or fast casual, but the wait felt longer than expected. About 2 to 3 minutes waiting for the car ahead of me, then another 4 to 5 minutes for my order. I may just be used to places like McDonald's being much faster. Ambiance: 1/5. The drive thru setup was rough. I could barely get into the lane and had to circle the parking lot. The lot itself was packed, right next to a stoplight, and exiting was stressful with multiple cars trying to get out at the same time. The food was genuinely very good, but the drive thru and parking situation make me hesitate to go back, even though the burger itself was excellent. read more

Super Deluxe - Super Deluxe Burger and Fries (exactly like the menu item!) - Burgers Near Me - Portland, Oregon

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You have a ton of fast food burger options on Powell: McDonalds, Burger King, Jack in the Box, A&W, Burgerville... possibly even more. But why would you pay the same or possibly more money for an inferior burger when you can get excellent food at Super Deluxe?? Their cheeseburger combo meal is $12. I'm not sure you can even get a gallon of gas for $12 anymore! Add the always-friendly staff and clean dining area to the equation and it'd be irresponsible to eat elsewhere. read more

Super Deluxe - Thank you! - Burgers Near Me - Portland, Oregon

Xena helped me fix my marriage, taught me how to love again and gave me the confidence to get a pet goat for my 32 year old daughter

6/1/26 Ordered two # 2's one a combo and one with burger and just fries. Asked for just one sauce. When I received my order I double checked my bag and found out that there was no sauce. So I asked for my sauce and they continued to disagree with me that they have already put the sauce in my bag. I checked again while the window register check again with their team and still no sauce. Paid extra .30cents for nothing. This place has terrible customer service. I've never been treated like that from this place in my life and I'm a local too. Ended up eating the food because it was still good but no Deluxe sauce read more

Not great, not terrible Service was kinda slow and the dine-in vibes were filled with asylum lighting Shake was entirely skippable. Was more icy/watery than creamy Fries were stellar. Crispy, well seasoned, no notes Burger was pretty good but the patty itself was kinda dry I'd rather have gone to Midcity Smash, Wendy's, maybe even McDonalds for the right deal. Price wise this place is comparable to a local burger joint so I'm not impressed with the offering. Heard the nuggets were great so maybe that's worth a shot read more

Super Deluxe - Single Deluxe, French Fries, and a Chocolate Milkshake - Burgers Near Me - Portland, Oregon

Food was good but the strawberry smoothie it was nasty and look what it looked like while sitting in my room for 3-4hs uh nasty. Idk about the service because I Grubhubed it Omg this is after sitting in my room for 24hs read more

Super Deluxe - This is the strawberry smoothie - Burgers Near Me - Portland, Oregon

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For a fast food joint this place is not that bad. It's affordable for the quality and though I wouldn't consider it to be healthy, it's a lot more healthy than say Burger King or Taco Bell across the street. The staff is generally friendly and happy to be there. Sometimes it gets a bit too warm inside and it smells a little funky, but all and all this place is pretty cool and if you're really hungry for a pretty decent burger, I'd stop in. Don't make it a habit because it's not health food but I usually go for the double deluxe and the five piece nugget. avoid the dipping sauce if you're a health nut, but the food taste good. read more

My god, what has happened to this place? The understaffing, the mediocre food? This used to be the place my sons wanted most. Even with their syrup-rich can't-even-use-the-word-milk shakes. There is always one person visible -doing the check outs, running for the drinks and food, tending more than one person should have to. And that overworking makes everything so slooooow. Painfully. If you're trying to get your son, whose been at school since 8:30 am and won't be finished until 8:30 pm something to eat in a reasonable window, this is NOT the place to go for your meh food. read more

Best burger in Portland and I will die on that hill. Fries are always crispy, nugs have quality meat.

First time here. Got a number 2 double cheeseburger meal. $14 was a bit steep but not crazy for Portland. On this day the burger and fries had way too much salt. The burger tasted good otherwise, the fries were hot and they give you a good amount. Will I go back? Meh maybe, in all I was somewhat satisfied it was not great but not bad. I will add that they gave my dog bacon and the girl who took my money was great. I should gave them 1 more star for the dog bacon read more

4/5 burgers. And there's nothing wrong with that. I maintain that In-N-Out is also just a 4/5 burger, but that the spread (if applied liberally) and the price give it the cult following that it has. Super Deluxe pumps out deliciously cooked smashburgers and exceptional chicken nuggets (close to Chik-Fil-A than McNuggets). The fries and the drinks aren't my favorite. It's not a messy burger, and it's also tastes surprisingly clean (i.e. not so heavy on the stomach). The burgers are picture-perfect in a way that reminds me of processed fast food, but the taste is definitely a tier or two above (while the price is closer to the former!). read more

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Burger was good the crème brûlée donut was disgusting it tastes like chemical maple flavor and the texture was like play dough wtf GROSS nasty I've been rinsing my mouth for 15 minutes after one bite that I spat out read more

My mom ordered her favorite burger from here through grubhub a week ago and received this message on the inside of her to-go box, after we assume she didn't tip as much as they hoped she would. For context my mom is having to file for bankruptcy and move out of her house, so unfortunately she doesn't have a lot of money to offer for a tip. She usually never gets food out or orders in, but when she saw she had a deal from grubhub she thought she would treat herself and order one of her comfort foods during this difficult time. Only to find this absolutely unacceptable message left for her. Luckily she has gotten her money back from grubhub at this point, but I just wanted so share this to warn everyone about how willing this establishment is to jump to disrespect. I'm sure the employees of this establishment a likely not treated well by their ownership, and as someone who has worked in fast food and has been a server for many years I have nothing but respect and empathy for this line of work. But as someone in this industry who had been stiffed hundreds of times, especially people who have the means to tip, or blatantly disrespected by customers, I have never once retaliated like this no matter the circumstances. My mom unfortunately doesn't have the means to tip the best right now, and if she did she absolutely would, but I hope that who ever did this realizes that you should never blindly disrespect someone especially when you don't know their circumstances. read more

Super Deluxe - The to-go box has FU written on the top in ketchup - Burgers Near Me - Portland, Oregon

Still love this place! I do delivery and everything is consistent! Tasty burger and fries! I love love love their cheeseburger! A great concept for a restaurant! read more

The chicken sandwich was one of my favorites in town. I hadn't been in a while and impulsively stopped for the deluxe combo. The fries taste freezer burnt and the chicken sandwich was underwhelming. Sad that the quality seems to have taken a nosedive. The person working the drive through was very nice and hustling as hard as they could. read more

I just ordered a burger at the drive-through. It was cold, and it looked like it had a bite taken out of it half of the bottom bun was missing and they threw an extra piece of soggy bread in with the sandwich. I threw it away. It was gross. If the children you have working there, don't know how to make a hamburger maybe you shouldn't hire children. Those boys have no clue what they're doing. read more

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Worst customer service ever!!! I was only the second customer in the store... then they gave my order to a person who arrived 15 minutes later then... Got my order wrong, I requested no onion.... ... while am eating... the kitchen customers service area then turned on and were blasting some heavy metal and were starting to sing! Then the staff started to yell "fuck this" and "fuck that"..... as they were talking about something or someone!!! The dining room was so cold it was hard to get comfortable .... Very uncomfortable and unpleasant as well as very unprofessional!!!! Staff seemed to care about their own comfort and NOT the guests!!! Won't recommend and won't return!!! Burger was small and unremarkable!!! read more

I love their vegan gluten-free burger! It hits the spot when I'm craving fast food, and want something that's not entirely unhealthy.

My brother wanted burgers, so he Googled a place nearby, and we popped in. Alot of places don't offer vegan foods or vegetarian, so I was just going to order fries , but to my surprise, they had a vegan burger ! It was yummy, but the fries is what stole the show for me ! ( the bun was too dry , I guess my brother ordered me gluten free bread . Regular bread next time, but it's good they have that as an option for people. My brother says he would definitely come back for a burger and the chicken nuggets, too. read more

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Great burger and fry but it smelled like old cheese (not too bad but very noticeable when you first walk in)Deluxe sauce is pretty good as well I recommend that with fries idk about the other sauces didn't try. 4.5/5 would give 5 if not for smell read more

Super Deluxe - Burgers Near Me - Portland, Oregon

Screw this place. Came here twice and both times have not been able to order due to obscene drive through waits and its not like there is a big line its me sitting at the order window for 10 minutes and no one says anything and after 10 min and asking if anyone is there i just leave, At least fucking say hey we had some fatass order the entire menu its gonna take a while but crickets is just lame read more

I've driven by many times, but finally had the time to stop in. The burgers were okay. It's your basic burger, deluxe style. I asked if I could have mayo instead of their "house" sauce. He said they didn't have mayo, but offered to give me some packets. Just like In-N-Out, no mayo. I was disappointed... I am giving them three stars because burgers are cooked to order. Both burgers and fries were hot and the service was friendly. Would I make a return visit? Unlikely...but glad I gave them a try. They are a definitely a step above Mickey D's, BK and Jack in the Box. read more

I enjoy Super Deluxe for what it is. I feel it's definitely a step up from traditional fast food and with prices these days it's not that much more expensive - cheaper in some cases. I like it more (and it's cheaper) than Five Guys. In addition to their burgers and fries, they have good chicken nuggets which are closer in size to boneless chicken wings in my opinion. Their fries are the traditional crinkle cut fries which I appreciate. Their shakes and chicken sandwiches are also good, especially their spicy chicken sandwich. read more

Very disappointed... took 20 minutes in line to get the wrong order. I had it sent back, instead of making me a new burger they attempted to scrape off the stuff I didn't want and gave it back. I HATE lettuce, ruined my lunch. I won't be back... read more

Super Deluxe - Supposedly a plain burger... they messed up, instead of making me a new burger they lazily scraped off the stuff I didn't want. - Burgers Near Me - Portland, Oregon

Super Deluxe is near my home. I've ordered at the drive-thru many times. In response to a few comments below, I've never gotten an order that was wrong, the quality of meat including bacon is far better than BK or McD, as is the house sauce (a bit spicy). The wait for food pickup is a bit slow but that's because your order is prepared after ordering unlike most fast food places; but, it's worth the wait. Note: Their burgers come with both raw and caramelized onions. So, you can ask them to leave off raw onions if they upset your stomach. The chicken nuggets are a family favorite. Highly recommend the Double Deluxe with bacon. They do ask for a tip when using a credit card, most times 10% works for me. No tip is not met with a scowl. The employees are very polite. Have a good day! read more

If the staff could get your order correct it's good! Unfortunately, they NEVER do. I tried going here for my third time today and I won't again. It was busy, so I was willing to patiently wait. I ordered two plain kids hamburgers because I have a kid with an allergy. I confirmed with the staff "just meat and bun" before driving up. When I get to the front, they tell me that they have already made them with cheese and they don't have time to fix their own mistake. Their solution was for me to go back into the long line and *maybe* they will get my order correct this time. No, thank you. It is so frustrating because the food is great, but the staff make so many mistakes without attempting to fix their own errors so you can't enjoy it. read more

On a lazy Sunday afternoon, we decided that cooking wasn't to be and went searching for local alternatives. Burgers sounded good, Super Deluxe was close by, so they got the nod. Got in line at the drive-through (only currently available option in these plague-infested days), was pleased at the speed that we made it through the line. Ordered two singles, fries and two SuperTastys. Honestly, our impression was just "meh". The burgers were warm on top, cold on the bottom. Nothing really stood out other than their ability to fill a need. The SuperTastys were even more "meh" - not sure what they're trying to achieve with those but $4.50 for a flavored frozen icey drink is just unacceptable. The fries were the star of the show. Hot and crispy on the outside, nicely soft on the inside - just perfect. $22.25 for the meal. I doubt that we'll be rushing back. Oh, how I miss Foster Burger... read more

Super Deluxe - Drive through is during coronavirus time. - Burgers Near Me - Portland, Oregon

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For a burger joint this isn't half bad, and I hesitated on going here because who hasn't been to a burger place before? They all seem the same except a few have some exceptions to taste and value for what you're getting and the amount of the portion. This burger, which I'm talking about the super deluxe cheeseburger, which is the original tastes similar to a double cheeseburger from McDonald's, but better and bigger because I couldn't pinpoint that familiar taste, but I like it! I highly recommend trying this place out and getting a double because it's always worth it having more meat and cheese, am I right? read more

Super Deluxe - Spicy chicken deluxe, with a sneaky little fry on the left - Burgers Near Me - Portland, Oregon

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I've been to this location many times. I would say it offers the best burger you can get in the area without getting out of your car. The menu is simple. I've only ever ordered their single cheeseburgers, but they do have chicken sandwiches, chicken nuggets and veggie/vegan options. The burger is good and tasty with caramelized onions and a rich, garlicky "Deluxe sauce". To me, it is both of these components, along with quality beef, that elevate these burgers over their other fast food brethren. I would say I prefer the burgers here to Burgerville's, which is my runner-up for fast food in Portland. Super Deluxe is a tad cheaper than Burgerville, but with a smaller menu. Another downside is the small number of locations. If you are near their Powell location and in a hurry, try this place over Burger King, etc. read more

Decided to finally take my family out for dinner to see what all the hype was about and honestly I was BEYOND dissatisfied as were my kids and parents. Buns were cold and our lettuce, tomato, onion were all soft and wilted feeling almost as if they took it straight outta the fridge after putting everything onto the buns a day prior, grabbed our burgers from a warming tray and slapped them onto it serving it out. When I tried to get the cashiers attention to see if we could possibly get our order remade and he informed me "the manager won't do that they're backed up with drive thru tickets and even if the manager did authorize a re-make, but he won't I already know so it's pointless to go ask him while they are busy since it would be a NO, that it would be almost another hour to get it" NO THANKS! So we left hungry and ended up stopping at a new 24 hour burger joint called Sammy's Burgers & Shakes, right across the street from Super Deluxe on Foster Rd across from Burger King, where we had exceptionally great food AND service (Sammy's onion rings are TO DIE FOR and quite possibly the best I've had and I'll gladly break my diet weekly for them! If I could give 0 Star rating for Super Deluxe I would, they don't deserve even half of a star.... read more

My boyfriend and I came to the drive thru and no voice greeted us at the speaker for 5 min so we drove up and explained no one took our order. At the window, the worker said we had to g drive through again liked whatever okay and then they royally messed up our order. Forgot the fries we ordered even though they repeated our order to us. Worker was distracted and dismissive when we asked why our fries weren't in the bag. Would not recommend we wasted a lot of our time for a simple order. 0 stars. read more

Ordered on UberEats. They forgot the double deluxe burger and they don't answer their phone. Now out $ and no food.

Ordered a few burgers to dine in for our first time here. Pretty busy during lunch rush. Took our order and got the last open booth. Burgers came overloaded with caramelized onions. In favor of the Potato buns but the fries were saltier than preferred. There was a slight wait but that was expected. 3 star avg for tricky entrance and exit to this place! There's really only one entrance in order to get to the drive thru without cutting anyone or blocking anyone in the lot. I'll stick with Mcds deals. We Don't plan to return any time soon. read more

Super Deluxe - Single. Double. Chicken. And 1 side of salty fries. - Burgers Near Me - Portland, Oregon

Yummy food and friendly service! I've went through both the drive thru and sat inside and the service was very friendly. The food tastes fresh and the fries are SO GOOD. I would definitely stop by again if I'm craving a burger and fries. The downside is their burgers are a bit expensive for fast food BUT you're paying for quality. read more

Super Deluxe - the interior of a fast food restaurant - Burgers Near Me - Portland, Oregon

The milkshake is nasty. I paid about 7$ for a cup of watery chocolate ice. The food sucks except for the chicken nuggets. Would not recommend. read more

That is one tasty burger. Enjoyed the balance of meat cheese and bread along with the condiments that made this a surprise find in Sherwood. Fries were crisp and held catsup nicely. Will stop in again if I'm in the area craving food not normally on my diet. Interior was bright and clean, counter service speedy quick despite the long line at the drive thru. read more

We ordered 2 single burgers. There were only 2 tables occupied, so the place was pretty deserted. Our burgers took 25 minutes...not exactly 'fast food'. We did see delivery people come in to pick up large orders, so maybe that was the problem. The burgers were not good. The meat patty's were VERY thin and cold. There was so much 'sauce' on the buns they turned to mush and fell apart. The ketchup container, in the condiments area was empty. The fries were good. So there is that. Have NO intention of going back. read more