My husband and I had a bad experience with the Hillsboro restaurant. I called their corporate office and let them know what happened. They immediately responded, very nice and apologetic. We are completely satisfied with their resolution restoring our faith in Burgerville again.. I forgot to mention their Rosemary Fries they had for awhile. THE BEST fries EVER! read more

Wow what a bad 2nd impression, haven't been to Burgerville for over a decade. Food - Burgerking burgers are better than this. I had ordered 2 strawberry milkshakes both with whipped cream. Picked up the order and both shakes didn't have whipped cream. Service - I didn't mind swinging back to get the whipped cream. If I was a server, I would fill these up with whipped cream properly after what happened.. Additionally, when I had called to see if they might of miss whipped cream on the milkshakes, the employee stubbornly said no. When you find one wrong thing you usually start questioning other things in the order. I got home, weighed the 20oz milkshakes I had bought, even with the whipped cream it's at 15.9oz to 16oz. read more

Burgerville - Burgers Near Me - Portland, Oregon

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Rarely ever eat at fast food restaurants, but I was starving and the drive-thru had no line (a rarity for this location) and it was truffle fry season! The tri-fecta. Ordered the Tillamook cheeseburger which was very good. But I was here for the truffle fries which really hit the spot. The truffle fries are waffle cut, cooked crisp, and drizzled with truffle oil, local Jacobsen's salt, and some dried rosemary. Definitely gourmet for a fast food chain, but this is Portland, a foodie city, and Burgerville is known for and stands out for using local, in season bounty. I've never gone inside but if that's your thing, avoid lunch or after school when the Cleveland high school kids takeover. read more

We personally like this location. The food is always good and it comes out quickly. The counter service is helpful and friendly. I know Burgerville can be a little bit more expensive but it's usually worth it. read more

Uber delivery. Awesome driver. Tasty but STUPID onion rings--the size of the rings are a couple of inches wide making it hard to get a bite of both onion and coating. But they're tasty, I'll give them that! read more

Burgerville - Bigger isn't always better. Walla Walla Onion Rings - Burgers Near Me - Portland, Oregon

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I hadn't eaten at Burgerville in years and now I remember why. $11 for a burger, fries, and a drink that were barely bigger than a McDonald's kids meal--and then being prompted for gratuity on top of it. Oregon is one of the only states where servers already make minimum wage plus tips, and most fast food jobs are paying $20+ an hour these days. Meanwhile, teachers and daycare workers are making less. For the price and portion size, it just doesn't feel worth it. read more

The people are nice, but the food is so nasty. There is no flavor. It's just salt and my chicken tender tasted like a rock because it was so crunchy and the fries do not taste right. I thought mayo and aïoli sauce would be good, but they are just insane like it doesn't even taste like sauce. It taste like diarrhea. chocolate milkshake just did not taste like a milkshake. It was so plain. I don't even know if it was actually chocolate. They didn't fill it all the way up and they put only a dab of cream. read more

I'm really bummed that they changed the breakfast burrito. It's not good anymore . They started adding a very sour sauce and no longer offer the little packets of taco sauce they used to include. Who wants to eat a breakfast that is so sour you can barely swallow it? read more

Been a while since I've gone here and the place hasn't changed. Drive thru was paaaaacked so dined in. Halibut fish and chips were decent. Got burgerville sauce w it which was nice w fries. I like the original cheeseburger which is super basic - bread burger cheese and sauce. Satisfying. Used to like the shakes but imho they are a ripoff now read more

Burgerville - a box of burgers and fries - Burgers Near Me - Portland, Oregon

The food use to be great and fresh tasting but the last 4 times I've bought the northwest Berger and fries has been terrible. I always ask for no salt and never get fries with no salt. they always have salt and look and taste like they have been soaked in rancid oil. The last four times that I've gotten a north western burger. The meat tasted old like it was on the verge of spoiling and the lettuce that they're putting in the burgers now is always wilted and not fresh like it used to be, and of course, as everyone knows the price is gone up Which when I pay $15.78 for a burger or two in this case and 4.29 for fries they should be edible and without salt like I asked. They can't make a mistake every time so they're just disregarding the fact that I asked them for no salt on the fries because I'm not supposed to have salt I get enough salt on the burger. And now they're charging $.50 per cup of spread depending on which day you go in because some people charge $.80 and I think if you're buying a meal you should get the condiments for free anyway I won't be going back. I can tell you that.. Burgerville you need to get it together read more

Burgerville - Burgerville store use to be my favorite Berger place to eat but no more - Burgers Near Me - Portland, Oregon

We always give them a 15% tip but as soon as we get the meals they always forget an item or they have it wrong. The food is pricier and I'm super disappointed. read more

We went for lunch but unfortunately the entire place was filled with kids from the school, not eating the food from the restaurant but their own lunches. They took up all the tables for paying customers that would have like to have eaten there. We left and went to HopWorks and the food and atmosphere was MUCH better read more

They forgot all of our sauces and gave us an extra burger?? They asked if we wanted the gluten free burger assembled and we said yes, they didn't assemble. The receipt is correct but nothing came quite right. Food tasted good. Took a while but kind of a normal long for BV read more

I used the drive-thru and was pleasantly surprised by the food. Definitely better than your typical fast food. And great dipping sauce options. The cherry on top was the out of this world chocolate shake. Well worth the calorie sacrifice. Treat yourself!! read more

New to the area and wanted to try a local place. Meh. Burger was ok but the bun is overly bready. Fries over salted. And now they ask for tips on the credit card machine. Won't be back since it's expensive and ultimately unsatisfying read more

The accuracy of getting all my food is ridiculous! The time waiting is ridiculous! The food is always semi warm, this location is especially disgusting dirty! I don't recommend eating here! read more

Burgerville Corp. you need to audit this place. It's nothing like the other Burgerville's I have been to. In fact after coming here several times and giving them a chance I am done! First off, the girl at the cash register in the drive-through had blue gloves on and while I was waiting for my order she took money, was in the cash register drawer, opened the dirty drive thru window, she was restocking condiments and then she went and got my order from the back.....opened the bags by sticking her whole nasty germ laden blue glove hands in the bags. Who is she protecting herself? Because she definitely was not protecting me and I am a lifelong customer. The minute it came to the food she should've gotten rid of the gloves and wash her hands before she touched the food. This is nasty Unsanitary. She then opened the window handed me my food and shut the window and disappeared. I'm hoping she wasn't Ignoring me... But I was trying to get her attention to talk about this Then there was a car behind me and I didn't want to punish them with this by holding up the line. So I headed home and what donI get but a large order of burnt carcinogenic waffle fries. Totally inedible and totally not fine!! They were dripping grease and looked like someone was too lazy to make a fresh batch so they stuck whatever they had back in the deep fryer... This is a huge no-no!! What has happened to Burgerville???? They used to be so stable. read more

Burgerville - Burnt greasy cold waffle fries. - Burgers Near Me - Portland, Oregon

Went Friday, 4P, April 11. If there was a message 'don't come back' I got it. We ordered colossal and small fries strawberry shake, dbl with large fries and cherry seltzer, and large fries. They gave 3 small fries and forgot the shake. I did not give a tip~~ won't be going back to that one. read more

The food here is getting more and more poorly prepared. Typical order is usually wrong, cold, and simply doesn't taste good. And to top it off, prices are outrageous for a lousy experience. I've been disgusted and disappointed for the last time. As a life long Portlander, I'm sad to say it but the big corporation that bought BV years ago really got greedy, Destroying a local business. read more

This is pretty much the only location in the area that isn't a complete disaster. Food is fresh, staff is friendly, doesn't demand a tip and great location right off of Powell read more

I ordered the Spicy Linguica Breakfast Bowl at the Gladstone location. I had this before and it was delicious. Unfortunately, today was not. The eggs were not scrambled, just in a long flat piece. The cheese was not on it. The salsa was not served with it. The dish was cold. I don't know if the cook was new or what. I'd think for $6.99, they'd make more of an effort. This was a pathetic breakfast. read more

Used to be much better. Now food is poorly prepared, lukewarm and tasteless. Also, now charges 25 cents for a cup of water! I don't like soft drinks but I want to drink something. Since prices are inflated and food is meh, I will now go elsewhere! read more

Everytime I drive by this place they got a full line in the drive thru. I look it up on yelp, its got 3 stars. I'm like I gotta try this place though, is it actually good? Well, I think 3 or 3.5 stars is accurate. Nothing particularly good or bad, just a fast food burger joint. Fries were good. Burger was very average-- it had bacon, cheese, lettuce, tomato, mayo on it. I think either more seasoning or a better bun or something could give it some flair. I got ranch and garlic aioli sauces to try (25 cents each) and those were pretty tasty. Total was about $10. Nothing I'd go back for or ever recommend. read more

I was out catching some Lyft riders and stopped for lunch. Burgerville is always a good choice. My burger was good as usual but the rosemary fries were cold and soggy. I also have to add the restroom was one of the dirtiest I've seen in awhile. This was disappointing because it's unlike Burgerville to be this way. read more

Burgers were dry and way too expensive. Wait staff rude. Strawberry shake full of chunks that won't go up straw. Burgerville used to be the best. Not anymore read more

Quite literally got everything wrong in my order. I am very allergic to cheese and made it very obvious I could not eat cheese and both of my items came with cheese. Wrong sauce, wrong fries, and awful customer service. The food itself even if it was the right items was thrown in the bag and tasted did not taste good. I'm done with you burgerville everytime I go to this SPECIFIC store they mess up. read more

So glad I paid five bucks for a half bag of fries. And this was after I asked why the bag wasn't full...... read more

Burgerville - At least fill the bag! Especially when that's all I ordered!! - Burgers Near Me - Portland, Oregon

I used to like Burgerville but not any more Ordered a latge Classic Fries $4.29 and 1 1/2 lb. Colossal Burger $9.89 to go Total $14.18 . Waited 15 min. for my order which was cold 5 min. later. After reviewing my credit card statement, I was charged $16.82 read more

This place is getting expensive. I ordered a kids cheeseburger meal with a small chocolate shake and a Colossal burger and large chocolate shake for 30.00 bucks. This is ridiculous. read more

For fast food, I actually prefer Burgerville over McDonalds or some of the other chains. Ordering through the app is so easy and the best way to order given they are still closed inside and the drive-thru line is always ridiculously long. read more

Burger was cold, cheese not melted. Asked what type of sauces we wanted for onion rings didn't receive them. When I asked if they were in the box the lady stated yes, they were not. No napkins no ketchup even though I asked for them. The most upsetting though were the burgers COLD & DISGUSTING. The the amount of money. Burgerville charges the food and service should be exception. Won't be back. read more

Friday night excitement. At the end I almost had to laugh. Spent an HOUR in the drive through. Yes an hour. Photo is from my 360 but not even at the end of my journey for takeout. Had regular cheeseburgers (dry). Fish and chips (expensive and small) 2 chocolate shakes (pretty good), walla walla onion rings (overfried and way too Panko breaded) and a 6.50 seasonal salad that didn't come with dressing (and was tiny- see photo). BV charges a lot for fast food, so please get it right. And if you can't service the drive through, then close off the indoors. What if I had to go to the bathroom, or had an emergency? Trapped between cars for an hour? $50 plus dollars before a tip. Come on. read more

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We came in this evening and got two plantville burgers and fries. We waited about 15 minutes for our to go order to be ready. Once we got home we opened our burgers to find that they had char all over them, and both burgers were missing the dressings. The fries were also half filled and soggy. If you are going to be busy and have a wait at least make the food worth waiting for! read more

Our family has loved Burgerville for years. With 2 vegetarians in the family we loved the black bean burgers. Sadly, we can no longer eat at Burgerville because they switched to impossible burger and dropped the black bean option. There are a lot of vegetarians who for a lot of reasons can not eat impossible burger. Until they bring back an option besides impossible burger we will not be eating there. read more

The regular fries here are so gas, on the low they might be better than McDonald's fries and I love McDonald's fries. The green sauce on the original hamburger is super fire too read more

Burgerville - Original Hamburger - Burgers Near Me - Portland, Oregon

So I really like this places milkshakes but that's all I really like. They have very average presentation and their fries are very average. Also why is the large fry barely any fries?? 3/5 stars also because I felt very bad after eating not very much of this food. read more

I do love Burgerville because you can usually count on them to prepare what you want in the same way as the other locations. This place was a becon for me when I was super hungry and wanting something different. Its still fast food sure but there are certainly way worse things you can eat since they at least use real ingredients - local ones too and you get what you pay for. In this case a pepper bacon cheeseburger which definitely hit the spot when I really needed something too. Perfect location to save me from food deprivation. Easy to get in and out of the drive through and be on our way down Powell. read more

Burgerville - 7/30/2018 - I guess they REALLY like the onion rings... - Burgers Near Me - Portland, Oregon

The best d@mn onion rings I've had from chain restaurant. They were piping hot and juicy. Burnt my lips and that's a good thing. Didn't even need ketchup. read more

Shakes are good, everything else is mediocre or worse. Very expensive for what is served. This saddens me as I patronised the original Burger ille USA. read more

Haven't ate here in years it has always been good. Stopped eating it because of the price for fast food. Decided to try it like 15 yrs later and nothing but garbage. Truffle fries ya ok. Regular fries tasted like burnt oil. Burger was dry. This meal has made up my mind. I will never eat at Burgerville again. Sad to say. read more