It's Wendy's. Consistant. I don't like that you have to drive around the building twice when using the drive-thru.

This place is god awful. My food tastes soggy and cold. When I was waiting in line with my beloved friend and it took 15m before we had help(there was only one person in front of us). When the guy in front of us got his food it took them 5m to help make our order we were in the front of the line. The server was uneducated and could not read social cues. He seemed unmotivated and disoriented. There were around 5 visible workers it was not busy and they all looked like they were are like useless robots standing around and doing nothing. I came here in one last hope since many years ago and was extremely disappointed again. Do not recommend. read more

All I can say is this, I should've been able to get a well done fucking burger as a pregnant women and the fact that I was denied because it would be something the work place had to deal with was disgusting. New management needs to be stated here. But the managers lyndsee and Maryellen are mt favorites read more

Yep. We had an experience with the manager whome someone here described as "Ol Tammi" some months ago. Her aggressiveness had her hanging out the drive through window screaming. I'll leave my experience review stating just the most extreme behavior she showcased. If I didn't I'd be typing for 40 minutes to cover a 20 minutes encounter that defied sanity reason and expectations. The foods not even that great here to have to deal with this nonsense. The restaurant is so dirty too. Like what does this person have on the ownership that they're stuck with her? Corporate needs to step in before this monster causes irreparable damage to the brand. read more

Service was quick and the staff was friendly while we waited for food! Good spot to stop if you're just passing through.

Randy is amazing!!! Give him a raise. He was the best part of our Wendy's experience!! Made me piss myself laughing so hard. Exceptional customer service!!! If I come back and he isn't working, I will honestly leave. We love Randy! read more

TERRIBLE STAFF!! THEY SAID " GOOD BYE" To us in a very snotty way! We were talking about the wait in our vehicle.....THEY listened to us! RUDE!! Friday eve!! NEVER WILL GO BACK!!! I WILL call a manager on Monday during work hours!! We are over 60 & don't appreciate that AT ALL!! They said it thru the SPEAKER!! In my opinion... that's just VERY RUDE !! That's cause for FIREING those that think they can behave that way!!! They were VERY IMMATURE!! Could Wendys find ANYONE better?? I WON'T GO BACK EVER! It's in CAMBRIDGE MN! PPL be aware of this! SKIP THIS Wendy's!!!‍ read more

The staff is super friendly and helpful. I appreciate hard workers. In a time of impatient customers, nice to see staff willing to be patient and kind. read more

Horrible! After a 3hr trip to pick up a vehicle, we visited this Wendy's on 07/15/2024 around noon. 6 employees working with one register open. After a while, we placed our order and went to fill up our drinks. On the floor in front of the soda dispenser, someone had spilled an entire cup of soda, cup still on the floor and melting ice. We sat down at one of only 3 clean tables. All other tables were quite dirty. The floor in dining area had multiple napkins and other garbage scattered about. Order is ready...grab our tray. Two double baconators with fries. I return to the condiment/drink area to get some ketchup packets. EVERY SINGLE ketchup packet is smeared with what I assume was dried ketchup from a broken packet. As I walk back to our table, an elderly couple that was seated next to us, tried to refill their sodas. (He is walking with a cane) She exclaims to the staff about the spilled drink, evidently the second time she has done so. Manager? acknowledges her and said we'll get to it. Fries, cooked in old oil. Brown and tasted horrible. Gas station burgers are better than the baconators we had. The burger was like cardboard and had definitely been sitting under a heat lamp far too long past it's holding time. Don't waste your money in this place! read more

Wouldn't even rate 1 star. Place is a pigstye and food is absolutely disgusting. Women through drive through was very rude and snotty. Ordered our food and it was wrong. I mean, how hard is it to put sour cream on a SOUR CREAM & CHIVE POTATO? Also, my wrap had one small squirt of ranch in the middle and fell apart very quickly. Couldn't even wrap it back up myself. Don't recommend. ‍. VERY Disappointed and will not come back. read more

Well our experience wasn't a 1.2 out of 5 star experience as the reviews stated. Ordered ahead by like 3 minutes, food was ready when we parked. Staff was nice and restaurant/restrooms were clean and not dirty. read more

This one is for Ole Tammi. Ive seen some people comment on the manager there, her name is Tammi. Ole Tammi needs to either retire or get a job where she isn't servicing people daily. Her attitude is absolute trash and for no reason. I've been there at least twice where I've dealt with her and her inability to take an order correctly. I went in today specifically because after waiting in line ordering and getting my stuff something was missed I sat even longer at the window waiting for her to acknowledge I was looking right at her and when she finally decided to look over i POLITELY stated what was missed then she disagreed with me what I ordered and asked me rudely to go through the drive thru again. Instead I went in and the in person encounter with ole Tammi was worst. She still continued to argue with me about me order and then explained that she heard my order but because I ordered it not as a combo she disregarded the whole request of the item. I could say more but just know Tammi needs to be fired immediately for business to be successful. I will say the other manager and employee were very nice and apologetic which was very much appreciated. STAFF AND CUSTOMERS ARE TURED OF OLE TAMMI. read more

WAAbsolutely disgusting!!! We sat in their drive through because they didn't offer indoor seating for 7 minutes, no one waited on us so I tried calling them 5 times as there was a line of cars behind us they answered and hung up. Never did pick up. Supposedly they are open until 11 but I think they closed at 6 pm. Never again will I visit this location. Your manager needs to be informed that whoever had the 4 cars I'm the parking lot were not , . read more

Absolutely disgusting. The manager woman very rude not just to me to other customers. Ended up getting the wrong orders not worth it people stay away read more

The dining area had not been vacuumed in days. Tables were dirty. They had only been open an hour. She asked me three times what I wanted for soda. The chili was only like warm at best. This is the third time I have been here. Every time it's the same problems. Hold management responsible for their inability to manage. read more

This is the 2nd time trying this place First time we ( my husband and I) could not get the dining room door to open. So we left. Now we ordered food and it was wrong in the drive through. The lady taking the order was a smart mouth. I'm brand new to Cambridge and I'll never return . Not a great impression. read more

Rude service and workers. They were rude to every customer there. The managers are the rudest people I've ever met. I've had a moldy sandwich and cold nuggets. I've also found a bug in my fries! I advise you not to go here! read more

Workers are extremely slow. Took 35 minutes to get lunch and half the time they weren't even taking orders. Complete bs.

I went thru the drive thru and there was only one car ahead of me which was already at the window. I was asked to hold on a min. 6 min later they came back for my order. I ordered 2 10 piece nuggets. I sat there behind that one car for anther 17 min. I asked for a coupon or something for that ridiculous wait and was told no. My nuggets were cold and gross from the wait. I'm sure they were sitting on the counter almost the entire time. I am not happy at all. This is the 3rd horrible experience I have had with the Cambridge MN location. I will not be going back. read more

Really poor service. Long wait times with complete silence in the drive through, no one confirmed the total, we didn't get a receipt, and the order was wrong. Food was tasty but the service is enough to keep me away from that location. read more

Use to be amazing with a very clean store, decent service and good typical Wendy's fair. Something changed over the last 4 ish months. Staff is rude, extremely long wait times, place is a disaster and smells like sewer. Wendy's is my favorite fast food, but rather eat rocks then go to this location till they fix whatever happened. I would guess manager change? read more

I use to love Wendy's restaurant - so when they built one in the small home town of Cambridge, MN I was elated! The service was great and the burgers and the overall menu was awesome!! Then "it" happened! I really don't no what "it" is/was, maybe Covid (we blame everything on 2020 right) but "it" all changed! I have made 3 different attempts to grab lunch from this restaurant hoping it was just a bad day but its now official. The service is horrible and the food is even worse! After waiting in line for 10 minutes for 2 cars ahead of me to order and waiting even longer to get COLD food - I am done.. I have been the only one at the drive up and it takes them 5 minutes just to take my order. I wouldn't mind the wait but when they hand me cold nasty food that I paid good money for- I decided I'll try somewhere else or wait until I get home. It's not the restaurant it use to be. I don't know if all the Wendy's are like this one but either way, I'd shut the doors on this place.. This place is horrible! read more

Do you guys even care about what you putting out there? I have always enjoyed Wendy's, but most recently the food that you present has looked less than appetizing, and most recently the New Pretzel burger your offering....do you make a practice of backing over your food before you send it out? ...and I am trying to be kind here. It was horrible tasting...I have had better gas station burgers! Come on guys we like Wendy's, but if what your putting out there, you might as well lock your doors up and turn out the lights...just saying.. read more

this server was a complete asshole and even rolled her eyes at us. wtf. unacceptable.

service was not great and it took a while (5 minutes to order w/ no line bc they told us to hold and took 20 minutes for food). order was also wrong and fries were not fresh, just stop at the next fast food place. read more

I'm very disappointed at this Wendy's, why? Cause some of the workers were not wearing there face mask when there is a pandemic going on right now, I didn't even eat food cause of it. Then when I said "why ain't you guys wearing a mask", I got really rude stared down. On top of everything we waiting in line for ever too. I'm never going there again. read more

Very rude cashier, her name was Marissa. Had to repeat ourselves for her to keep continuing asking the same question. Didn't use eye contact, never said thank you, was biting on her tongue and had an underbite. There was a staff from the kitchen cleaning the bathroom with her apron on still, very unsanitary. Will not be going back. DISGUSTING read more

Every time I come here, I get bad service and bad food. This definitely isn't worth your time. Wendy's needs to step up their game. Not even the free water is worth it. read more

i've been to there a couple times but i went there last night and oml was it terrible, first they forgot my drink and i had to stand there for like ten minutes waiting to get it because there was no one at the front, then they didn't even put ice in it and when i got back i realized they didn't even get my order right. read more

To start off, the cashier was doing her absolute best to get everyone their food, however one of the managers/supervisors came up to her and told her to finish a different order in the middle of taking a different customers order. The cashier tried to explain that she was in the middle of an order but the manager/supervisor told her to finish bagging the food. Slammed the bags on the counter, and walked away. The cashier was a small pregnant woman who then had to hurry to grab one of the items that were falling off the counter from the manager/supervisor slamming it on there. Then the manager/supervisor went to the cashier to finish helping the customer that was left standing there. The manager/supervisor then snapped at the cashier about not finishing taking the customers order, which the cashier had previously tried to tell her. All this happened in front of multiple customers waiting in line. read more

If you go inside to order food there will most definitely be a wait if you are in a hurry the drive thru would be your best bet. The customer service and food is average. read more