This Wendy's location can be inconsistent with the quality of service and the taste of the food. I typically order chili, a Frosty, or a salad--items they usually can't mess up. The restaurant is currently under construction but has chosen to remain open, challenging the ordering process. I hope the new atmosphere will be clear and comfortable for dine-in and carry-out customers. Wendy's has some of the best chocolate Frosties around! read more

Wendy's - Chocolate Frosty - Fast Food Near Me - Brooklyn, New York

I stopped by after my visit to Prospect Park zoo. There was no air conditioner inside and the food was took really long even though there were not that many people. I am not sure if the air conditioner was down but someone needs to fix it because I am not sure how the workers were able to work in those conditioners. It was 85 outside and it felt hotter inside the Wendy's. read more

I hate to give any establishment 1 star, but this place really is something special. The worst kind of people come here, and though the staff try their best and hardest, the get orders wrong (i.e. I put in requests on the app and none of them were followed). Similar to other fast-food restaurants, this place has become overrun with delivery men who just stand around the pickup line and prevent anyone else from accessing the counter; I totally get that it's their job, but it's obnoxious and super aggressive. It doesn't make for a welcoming atmosphere. read more

This place got an order so wrong for me that I almost went over there and threw it at someone. read more

Turrrible customer service. Ugly eating area. Decent food. This Wendy's has to be one of the oldest in NYC and it has not aged well. It is currently a hangout for the unruly and unhinged and the employees turn a blind eye to any and all tomfoolery. Delivery people sit out front in groups, waiting to pick up deliveries and they will cut in front of you to do it. The food is pretty standard but I'm sure it would taste better if the employees gave a damn. I ordered a taco salad today that was actually good. You build it yourself, which is cool. I wish that better management would swoop down and take charge of this Wendy's location. I dread having to go there. read more

Wendy's - Taco salad. Not bad. - Fast Food Near Me - Brooklyn, New York

This was horrible. I walked in and the place smelled, before I was about to order I walked in the bathroom and the toilet was overflowing with .... Stuff. I said to myself, let me walk a little in the park and come back when it is cleaned up and the place is aired out. 2 hours later , the place was worse. The smell permeated all the way to where the food was being cooked and served. How do you not clean the bathrooms when they are affecting the dining area so badly obviously nobody cared. This was the worst place I've ever walked into and I have been all over the world. read more

So this salad was just okay but I also bought their apple cranberry chicken salad and that was so tasty. I would buy the yummy salad again and not the just okay salad. Sorry forgot to take a picture of the yummy salad. read more

Wendy's - Parmesan Caesar Salad - Fast Food Near Me - Brooklyn, New York

The breakfast baconator w/ a sausage patty! Not to big as advertised. Could be better on a croissant or biscuit and not a bun ! But i would get again read more

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This is the first time in years that eaten at establishment ill gave the cheeseburger two stars it taste 10 times better than McDonald's cheeseburger they're fixing it up so looked very nice. Updating it for more years of neglect. read more

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Although a majority of reviews are negative for this Wendy's location, I must say I haven't had a bad experience here. Usually, when I've been here, there's no line. My order (junior bacon cheeseburger, fries, nuggets, and a drink) is taken and fulfilled promptly. There's always seating available. The staff isn't horrible; not the nicest nor meanest people in the world. I want to try the cranberry chicken salad next time. read more

Trust me when I say stay away from this place. They cannot get your order right especially when ordering on food apps. This place needs to be shut down. read more

Trash place workers never hurry up always taking forever !! Waited over 1 hour for my food on DoorDash!!

I just had the worst experience at this restaurant and I wanted to leave a review and I see they have 1.6 Stars which is the lowest rating for any restaurant that I have ever seen. There was a really long line in the Drive-Thru which just goes to show you the people who eat Wendy's don't care what they eat. I was trying to pick up an order and the guy just jumped right over me and took care of somebody else and then when I told him about my order he acted like he didn't speak any English at all. I'm not sure what he thought was funny about that or why he's allowed to do that. If he doesn't speak any English at all I don't know why he's the guy handing out orders. Then somebody else who works there shoved in order toward me and when I tried to grab the order he laughed at me and handed it to somebody else. I was here on a lark once a couple months ago and I thought the management just seemed stellar and the team was great. Apparently a management has changed. Stay away. read more

If I can give this place no stars I absolutely would. The workers here are in efficient. They do not work the best possible way. They cause the wait to be longer than it needs to be. If you can avoid this Wendy's definitely do so. It'll make your lives happier. There is no need for this place to be the way that it is. It's fast food. Not slow food read more

The service tonight from the guys making the fries. It was on point, great service and great fries texture.

Bacon Cheeseburger is the reason this will be my first and last visit to this particular Wendy's. It tastes like crap and made me absolutely lose my appetite and just go across the road to the nearest McDonalds. Wendy's is usually good but this time it just didn't taste as normal. AND THEY DONT EVEN CLEAN THE BUILDING AT ALL!!! AVOID THIS PARTICULAR WENDYS! Bad service read more

I Just Ordered From This Place - First Time Ever Doing Any Kind Of Take Out With them And First Time In A Long Ass Time Even Getting Anything Outta There Honestly.., I Mean Decades. But Tonight I Did. I Ordered Thru Uber. It Went Like This: Ok.., First The Bag The Food Came In Was Not Sealed In Any Form: Not Stapled, Stickered, Or Taped. Neither Sandwich Had Tomatos, One Had Cheese , No Cookies, A Small Fries And The Drink Was Not Strawberry And Had Zero Ice. Warm. Hopefully Gonna Be A Few More Decades Till I Venture Here Again read more

4 jr. bacon cheeseburgers via delivery.... All 4 had ZERO lettuce tomato or mayo?! Gross. "Not eligible for refund?!" So gross.

There needs to be a better system for managing the line. I waited outside about 30-40 minutes so that I can order a small $1.60 frosty. I was determined. There were about 4 people in this line. I get that they are also fielding traffic from the cars through the drive through window. However, everyone was confused how this works. There are no signs. One guy yelled that he was told to stand in the car line and then they refused to give him his order and he had to come back to the back door. Multiple people that placed their orders online were allowed to cut the real person line, forcing everyone outside to wait longer. I watched as about 6-7 people were able to get through the doors before this sweaty crew, continuing to wait. . . . and wait. . . . Once inside it didn't get any better. A customer or two with the wrong orders came back to the front. I finally got my frosty but not without a whole ordeal. The frosty was also pretty damn melted before I even stepped outdoors. Yeah, all around. I would skip this Wendy's and never come back. read more

This has got to be the dirtiest Wendy's I have ever been into. The floor was dirty, and every single table was nasty. There were homeless and people of unsound minds were either sitting around staring at customers, refilling drinks or trying to have conversations with customers. It just didn't feel safe. How nasty the floors and tables were, is a reflection of what might be going behind the scenes. I asked an employee why it was so dirty inside, but he did nothing. I would not sit and eat in this restaurant, and I don't see myself returning to this location. read more

I'll give it one star didn't wanna gave no stars place was filthy I thought it was under construction floor look like mud table push back like waiting to move out it looks horrible in there n rushing slap food together late at night when it's time not time Go there yuk read more

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These late night workers are the laziest people I've ever encountered.I usually have sympathy for people grinding this late, but these specimens don't even deserve the minimum wage they are getting. I don't even have to explain it just go visit this place after 12am and you will understand how lazy these sad people are: read more

"No gift cards. No Pre-paid cards. ID name must match with the card." These scammers are hitting Wendy's hard. They're affecting me too because after taking this picture, I was commanded to not take pictures. I love how the cashiers are over this place but they always get your order right. read more

Wendy's - Fast Food Near Me - Brooklyn, New York

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Never get an order right and takes forever. Was missing 3 items from my order and they don't do anything to help.

Whoever owns this place needs to add more staff. That would increase your efficiency, and profits at that. I waited over an hour for a doordash order I needed to deliver. They need a better system for dealing with drive thru, and online orders. Avoid this place at all costs. read more

They don't honor the 4 for $4 here: they charge $4.44 instead. It may seem like a small thing but they are trying to get over by charging that extra 44¢. I'm not appreciative of that. The order screen in the drive thru was acting up and didn't show my order. The girl had an attitude. So I left. I don't need anyone doing anything to my food. I won't be back-- there are other fast food places nearby read more

Place has sick ass frostys. Bouta get some fries too to dip um in, trick of the trade at this place. Then i'll shred a spicy chicken sandwich for the win. Maby even get real reckless and shred a double baconator. read more

Wendy's - Places spicy chicken sandwiches bang - Fast Food Near Me - Brooklyn, New York

Order two 4 for $4 everything was cold. The nuggets the burger and the fries. This location sucks how u serve cold chicken nuggets. They have Popeyes, and mc Donald near by go to does locations instead. read more

The Drive-through is the worst always forgetting something in order and never pay attention to the customer what they need.

The service was horrific...But besides that 2 for 5 hamburger was cold like they gave me one that just been laying there for an hour or two..Second the cheese that was used on chicken sandwhich looked like cardboard was scared to eat it because it never melted not 1 bit......this is crazy second time here and second time disappointed by them....stay away go to Dunkin Doughnuts next door better instead of wendy's read more

Probably the longest I've ever had to wait for my food at Wendy's. Under staffed and slow employees. Burger was good but the frosty was already mostly melted when I got it. They also forgot my spoon. Avoid this Wendy's if you can!! read more

Wendy's - Long lines.... - Fast Food Near Me - Brooklyn, New York

The staff is just too slow with the taking orders therefore there's always a long line. The staff looks miserable and it rubs off and they don't try to hide it, they seem like they never smile. I think they are fairly slow with making accommodations because on our chicken sandwich we had ordered we said no lettuce and they decided to put nothing in the sandwich besides the chicken. The chicken nuggets we received were not hot, they were kind of cold. The fries were fresh. This place is filled with a lot of kids during after school common hours which can be disturbing. If you really want Wendy's and this is your only go to location expect to wait a while on the line even if it's for the drive thru because the service sucks. Make sure to ask for fresh fries and basically everything. read more

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HORRIBLE, they are not clean or considerate. I ordered food last night. They gave me my spicy chicken combo and when I opened the bag my sandwich and fries were submerged in my strawberry lemonade so I couldn't eat it. So I went back and showed them, and they gave me a new sandwich that was hard as a rock, the bread had a black spot and the fries were even harder. I don't know if it was a petty move but I was so disappointed and disgusted, I just threw it out and left. read more

When I got here I had to wait a long time in line because the manager was arguing with a customer they didn't get my order right I got the food ate and it tasted bad it also got me sick from the food the place is dirty I don't recommend this place to eat read more

The service I just received from this establishment was incredibly terrible. My entire order was incorrect and nothing was done to right the situation, I am allergic to mayonnaise and my sandwich (the wrong one of course) was smothered in it. I just don't understand how businesses can get away with this kind of the treatment towards the clientele that keep them running and often thriving during these harsh times. read more

3:32 am March 15 2020, I decide to go thru the Flatbush Avenue drive thru after a long night at work... Wait at the speaker, I say hello (no response so I wait a minute) and then I say hello again (once again no response) but the car in front pulls up to the window ahead so im like well maybe I just have to order at the second window.. after waiting about 5-6 mins I pull up and tell the woman that I didnt get to order because she never responded, she tells me I had to wait because she was in busy in back..im like ok no problem can I just place my order now she tells me she has to ask her manager... WHAT?!? She comes back and tells me her manager said no because she only heard me say hello twice! Wait, a manager hears a customer asking for service and instead of assisting me, you deny me service!? She needs to be written up for the incompetence! Im good on that Wendys for good! read more

Big Wendy's fan but this place falls short. You can't order online, long waits, lots of mixed up orders based on the people ordering around me. On the plus side, it's a Wendy's. read more

It's not always crowded when I go there with my friends. The place is always clean and organized. The environment is calm. The burgers aren't my favorite thing to eat from there. The flavor of the burger is bland that doesn't stand out to the other fast food however, the baconator and baked potato are my favorite. Those two help make the fast food place stand out. Their baked potato would melt in your mouth giving it a creamy texture. read more

Worst Wendy's I've ever been to. Food was old and literally had me throwing up outside the restaurant and outside of my apartment. All the fast food places at this intersection have been horrible in the past but I thought I'd try again a few years later. Never again. read more

THEEEE slowest service on the face of this Earth. So slow, I'm typing this as I wait for my food. I got out of the never-ending drive thru just to come inside and deal with the same service. If you guys need more help than advertise that, otherwise stop dragging your feet. Damn! read more