Great service, product, and installation. The team had great communication, flexibility, and…read morearrived right on time.

Our initial experience was very positive, Kitchen and Bath Masters were attentive and patient and…read moreon the whole did a good job. We discovered an issue underneath the cabinets, visible with close observation.Our floor was uneven and their work left us with a gap underneath the cabinet visible from a distant front view. I should have seen it on completion of the work, unfortunately I didn't see it until I was deep cleaning six months later and noticed the issue. I contacted the company, they came looked at the issue acknowledged the problem told us they would email some solutions! I have yet to hear from them, I reached out via text again no response. A small issue we are still waiting for a response with a fix ,it's been about a month Today Kitchen and Bath fixed the above issue. The job looks complete and well done. Thank you Kitchen and Bath Masters.

Really on top of the intro and selling part of the deal. Great communication and interest in me…read morebeing their client. Susan was friendly and helpful to get our contract going. However, once they got my signature and deposit it was like pulling teeth to the get the actual project scheduled. I'm also a long distance owner, coordinating the project. So it's especially hard not being in the state. I even flew to VA to chat with them but they ghosted me. Apparently only the owner of the company, Rafael, can only schedule projects on Fridays but he's not available most Fridays to chat. Not the person you start the project with. She can't schedule projects. I really regret going with FKBD for the project. I especially regret it because I paid a premium for the labor, and decided to go with this company vs another younger, cheaper company (VA Creative Renovations - Chris is great - check them out) because I thought they would be on top of the project and get it done quickly and get it done well. Apparently not. There was a lack of follow through and communication. When I did ask for timing and submitted my tile choices with Susan, who was my project manager, she had to call over to Rafael, then he'd call me all grumpy for interrupting his day. Seems like there's a control issue. Then when the project was supposed to start there was an issue with the tile I originally chose, even though I had submitted my design choices weeks prior. They said there was a delay with the tile and they had to change the project start date. Meanwhile I'm trying to coordinate with my tenants. Luckily they are the nicest tenants anyone can ask for. All in all they did a great job on my bathroom - eventually. You just need to be really on top of them.

Wonderful experience with this company! Very professional,…read morehonest and reliable employees! Rafael is a great to deal with, accommodating and flexible! We had renovated kitchen, master bath, powder room, walk in closet and we couldn't be happier with the results! All within our budget and timeline. I would definitely hire his company in the future!

Alejandro and his team did excellent work and completed the bedroom and bathroom remodeling on…read moreschedule. We highly recommend them and will use them in the future.

This is the third renovation project I have had done by SHR and once again they have proved why I…read morewill keep coming back! They are thorough, collaborative and knowledgeable. They are also very kind, respectful and clean up after they are done working. Our basement bathroom is better than I could have imagined! They did such an amazing job I highly recommend them to everyone!

We've had Steve from S Fyvie Handyman Services out to our 50-year-old home in Burke a couple of…read moretimes now, and we honestly couldn't recommend him more. He's always on time, super courteous, and just really easy to work with. So far he's helped us with everything from installing plumbing fixtures and medicine cabinets to repairing drywall and even adding some landscaping elements. Every job was done quickly, cleanly, and with real skill. What we appreciate most (besides how nice the work looks) is that his rates are fair and consistent -- no surprises. It's such a relief to have someone you can trust to show up, do the job right, and treat your home with care. Steve's our go-to handyman now, hands down.

Steve is THE man. I've been burned by other contractors in the past but Steve is just a world class…read moreperson first. Although I am putting off the project I had in mind, he won't let me pay him for his time and effort looking for the spare parts that'll fit the cheap vinyl wood that the previous contractor that burned me installed since I didn't want to replace the whole flooring and only the problem areas. Im doing the next best thing since he won't accept compensation for his time and wanted to share with others my excellent experience with him. I'm so glad to have cross paths with Steve and will be solely using him for future projects.

I initially reviewed this company over a year ago, but removed the review after the company reached…read moreout to offer to fix their issues, saying their priority was making sure I was happy. Then they completely ghosted me. If you want a space that fills you with regret and anger every time you enter it - choose Kitchen and Bath Shop. These folks are both incompetent at every level, and also some of the shadiest people I've ever dealt with (and to be clear, a former landlord of mine was literally a member of the Genovese crime family). There are too many issues to list within Yelp's limits. Briefly: 1) They can't install flooring or grout the floor properly. They came out to "fix" the issue multiple times and then just ghosted me. Loose floor tiles with crumbling grout ever since they "completed" the reno. 2) They will do a poor job. They will pretend they didn't make a mistake and then they will blame you for the mistake they made. They installed a shower in our bathroom and the water only came out all hot or all cold. They tried to tell me that some shower heads were just that way. They messed up the installation of our vanity and initially said the only fix was for us to pay for a new custom counter - I had to fight them tooth and nail on both for a halfway decent response. 3) They tried to shake me down for final payment while there were still multiple unfinished issues. 4) They use garbage components/suppliers - tiling has marks and is poorly installed. Fixtures break down quickly. This is no where near the complete list. You are better off doing a bathroom reno yourself, blindfolded and drunk. Do not use this company.

This company is one of the worst companies I have ever encountered. Here are some notes below of…read moreour experience. There is likely more I'm missing. - Contractors that started the job stopped coming and the project manager blamed them for not coming. They came the following week in person and said they haven't been paid for any of their work. It was their first time sub contracting for this company. - Project manager said at 2 weeks the project would finish early. He said at 3 weeks we would finish. He said the next Tuesday we would be done at the latest. He then left the company and our bathroom went unfinished for multiple weeks. - We couldn't get them to pick up trash they left in front of our house for over a week. - Project manager said the glass shower door wasn't good quality so he recommended a custom guy that he said would complete it in 3 days. This took over 2 and a half weeks to be completed. - We asked to have our closet remodeled along with the bathroom. They took measurements in January and the project was to begin in mid February. They took a second set of the same measurements at the beginning of March when we were 3 weeks into the job and said the closet work would be completed in 2-3 weeks. After those 3 weeks (6 weeks total) they said it would be another 8 weeks. This was a breach of contact and we had to get another company to complete this work and the new company completed the custom work in 1 week. - The hardware (handles/racks) for our bathroom was never ordered and they lied to us week after week that they were waiting for the items to come in. We were told they were ordered the last week of January and still had not arrived by the first week of April 9 weeks later. The second project manager we had said they likely never ordered it. We had to go buy it ourselves and we needed them in order to complete the work. They told us that they wouldn't likely be able to pay us back and if we didn't sign the completion of work form then we wouldn't get their 1 year warranty. This is fraudulent and we have still not received the money they owe us. - When our project was abandoned for a week or two, we called their office to attempt to speak to management and the number goes to an automated person and no mailbox is set up. There is no way to get answers if you have issues. - There were probably 10 days we expected workers to come based on conversations with project managers and no one came those days. We received no communication but had to reach out to find out that at the end of the day no one was coming. We were moving our work schedules to accomodate these times. - There are at least two 5 star reviews that we know to be workers from the company attempting to boost their ratings.

We had looked at a variety of companies to remodel our master bath. Some were tile and fixture…read morestores, and the displays were dusty and dirty. A couple of places the starting price was way to high for the work we were looking to get done. We stopped in at the Annandale Metropolitan Bath and Tile store with low expectations. We were surprised that the displays were all clean and neat. The salesman we talked with was knowledgeable about their products and process. We ended up scheduling him to come to our house to measure and discuss what we wanted done. Not long after that meeting we went back to the showroom to select actual products and get an estimated price for the job. The salesman/designer helped us pick out the materials for the project and made several suggestions that we liked and incorporated into the project. We came out of that meeting with a design, list of tile, grout, fixtures, cabinetry and a tentative work plan. After reviewing the contract at home we placed the deposit. The work was done on schedule and the few complications discovered in the demolition phase resulted in minor design changes that did not increase the cost. We did add to the scope of work after the project started, which resulted in additional costs that we felt were reasonable and still within our budget. They did not start till they had all needed materials in house which allowed them to move the project forward without delays. They also took time to lay tarps on the floors from the front door to the entrance to the bathroom each day, pick them up each evening and in general did a great job of keeping the house clean during the entire project. It's been six months since the work was completed and I remain very pleased with the company and their work on this project.

Called to get a quote. Needed one bathroom remodeled and a replacement vanity and top in another…read more They told they will not do work in condominiums.

Can't say enough good things about KDC! They stuck to their timeline, had constant communication…read moreand had exemplary craftsmanship. We had our kitchen completely remodeled and from start to finish they were great. You will not regret choosing KDC! We will definitely use them again for future work!

So pleased with new kitchen renovated by Kitchen Design Center! Ray, Selin, and Sarah made the…read moreprocess painless and efficient. The team took their time with our design and materials selection and we never felt rushed or pressured. We did a gut rehab of our 1980s kitchen and extended into a repurposed breakfast room. They completed the project ahead of schedule and stayed within budget. We had a few extra costs due to some hidden conditions but, the team addressed them on the fly. Selin did a great job of communicating throughout the project and kept us informed of what was next. We had very few minor items on the punch list which were addressed promptly. Would wholeheartedly recommend KDC!

GNA Bath & Kitchen is simply awesome and I cannot recommend them highly enough. From the initial…read morecall to the final walkthrough, GNA delivered every step of the way. This company provided seamless handoffs every step of the way from the first call where someone explained the overall process and provided a very rough estimate to working with the project designer to the project manager and crews that did the work, we could not be happier and highly recommend GNA. Our project was a complete remodel of a condominium that we bought and wanted to make our own. We had a definite vision of what we wanted to accomplish and the team at GNA was able to execute. Living in a high-rise condominium, it was essential that we found a company that was able to submit sealed architectural drawings for the permits and knowledgeable of the commercial building code. The project involved taking down and moving walls, widening doorways, completely gutting two full baths and a kitchen. The crews that worked on our remodel were awesome. Mario was our primary crew leader who was here every day during our six-week project. He listened attentively and kept us apprised of any decisions that we needed to make to keep our project on schedule. Albert was another crew leader working on our remodel and did a great job as well. The project manager was on site when he needed to be there, provided great suggestions to enhance the final look and managed expectations. While there were several hiccups along the way, the crews were completely professional and quickly resolved these issues to our satisfaction. We received numerous comments from the condominium staff about how neat, polite, and courteous the crews were when they were working in the building. A few our fellow residents have also asked about GNA and have reached out to them as well. We are so happy with selecting GNA Bath & Kitchen to do our remodeling project. At the end of the day, they delivered on time and on budget. If you're looking for a general contractor you really will want to talk to GNA; you'll be glad you did.

Single bathroom remodel. Final product was very good. Workers were very good. Office staff was…read moreOK, but not always responsive or informative. Protection of the floors was excellent. Cost was OK. Unfortunately, job delays were very bad. The project was to have been done in November 2020. It was started in January 2021 and not finished until April 2021. The bathroom was usable most of this time, but not fully available.