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    Floors Kitchen & Bath Direct

    4.8 (8 reviews)
    Open 9:00 am - 7:00 pm

    Services - Floors Kitchen & Bath Direct

    Bathroom remodeling

    Kitchen remodeling

    Remodeling

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    3 years ago

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    Kitchen and Bath Shop - Alexandria - This is only half the kitchen.  Will consider uploading before photos and other portion not reflected in the photo.

    Kitchen and Bath Shop - Alexandria

    (15 reviews)

    We had an amazing experience with our kitchen and bath remodel. Serena helped with the design as I…read morewas very unsure what I wanted and Mesto the Project Manager ensured we were satisfied every step of the way. The workers in our home on Bryan's Team were exceptional; all friendly and hard working. They left each day trying to make our space as clutter and dust free as possible. To say we are pleased with our projects is an understatement. The guidance on space utilization and design was exceptional. I now have the kitchen of my dreams.

    This company is one of the worst companies I have ever encountered. Here are some notes below of…read moreour experience. There is likely more I'm missing. - Contractors that started the job stopped coming and the project manager blamed them for not coming. They came the following week in person and said they haven't been paid for any of their work. It was their first time sub contracting for this company. - Project manager said at 2 weeks the project would finish early. He said at 3 weeks we would finish. He said the next Tuesday we would be done at the latest. He then left the company and our bathroom went unfinished for multiple weeks. - We couldn't get them to pick up trash they left in front of our house for over a week. - Project manager said the glass shower door wasn't good quality so he recommended a custom guy that he said would complete it in 3 days. This took over 2 and a half weeks to be completed. - We asked to have our closet remodeled along with the bathroom. They took measurements in January and the project was to begin in mid February. They took a second set of the same measurements at the beginning of March when we were 3 weeks into the job and said the closet work would be completed in 2-3 weeks. After those 3 weeks (6 weeks total) they said it would be another 8 weeks. This was a breach of contact and we had to get another company to complete this work and the new company completed the custom work in 1 week. - The hardware (handles/racks) for our bathroom was never ordered and they lied to us week after week that they were waiting for the items to come in. We were told they were ordered the last week of January and still had not arrived by the first week of April 9 weeks later. The second project manager we had said they likely never ordered it. We had to go buy it ourselves and we needed them in order to complete the work. They told us that they wouldn't likely be able to pay us back and if we didn't sign the completion of work form then we wouldn't get their 1 year warranty. This is fraudulent and we have still not received the money they owe us. - When our project was abandoned for a week or two, we called their office to attempt to speak to management and the number goes to an automated person and no mailbox is set up. There is no way to get answers if you have issues. - There were probably 10 days we expected workers to come based on conversations with project managers and no one came those days. We received no communication but had to reach out to find out that at the end of the day no one was coming. We were moving our work schedules to accomodate these times. - There are at least two 5 star reviews that we know to be workers from the company attempting to boost their ratings.

    Metropolitan Bath and Tile - After... 2-1 Delta shower head, 2 corner shelves, the shower seat was cut to one level, the shower feels larger.

    Metropolitan Bath and Tile

    (25 reviews)

    We had looked at a variety of companies to remodel our master bath. Some were tile and fixture…read morestores, and the displays were dusty and dirty. A couple of places the starting price was way to high for the work we were looking to get done. We stopped in at the Annandale Metropolitan Bath and Tile store with low expectations. We were surprised that the displays were all clean and neat. The salesman we talked with was knowledgeable about their products and process. We ended up scheduling him to come to our house to measure and discuss what we wanted done. Not long after that meeting we went back to the showroom to select actual products and get an estimated price for the job. The salesman/designer helped us pick out the materials for the project and made several suggestions that we liked and incorporated into the project. We came out of that meeting with a design, list of tile, grout, fixtures, cabinetry and a tentative work plan. After reviewing the contract at home we placed the deposit. The work was done on schedule and the few complications discovered in the demolition phase resulted in minor design changes that did not increase the cost. We did add to the scope of work after the project started, which resulted in additional costs that we felt were reasonable and still within our budget. They did not start till they had all needed materials in house which allowed them to move the project forward without delays. They also took time to lay tarps on the floors from the front door to the entrance to the bathroom each day, pick them up each evening and in general did a great job of keeping the house clean during the entire project. It's been six months since the work was completed and I remain very pleased with the company and their work on this project.

    Called to get a quote. Needed one bathroom remodeled and a replacement vanity and top in another…read more They told they will not do work in condominiums.

    GNA Bath & Kitchen

    GNA Bath & Kitchen

    (2 reviews)

    GNA Bath & Kitchen is simply awesome and I cannot recommend them highly enough. From the initial…read morecall to the final walkthrough, GNA delivered every step of the way. This company provided seamless handoffs every step of the way from the first call where someone explained the overall process and provided a very rough estimate to working with the project designer to the project manager and crews that did the work, we could not be happier and highly recommend GNA. Our project was a complete remodel of a condominium that we bought and wanted to make our own. We had a definite vision of what we wanted to accomplish and the team at GNA was able to execute. Living in a high-rise condominium, it was essential that we found a company that was able to submit sealed architectural drawings for the permits and knowledgeable of the commercial building code. The project involved taking down and moving walls, widening doorways, completely gutting two full baths and a kitchen. The crews that worked on our remodel were awesome. Mario was our primary crew leader who was here every day during our six-week project. He listened attentively and kept us apprised of any decisions that we needed to make to keep our project on schedule. Albert was another crew leader working on our remodel and did a great job as well. The project manager was on site when he needed to be there, provided great suggestions to enhance the final look and managed expectations. While there were several hiccups along the way, the crews were completely professional and quickly resolved these issues to our satisfaction. We received numerous comments from the condominium staff about how neat, polite, and courteous the crews were when they were working in the building. A few our fellow residents have also asked about GNA and have reached out to them as well. We are so happy with selecting GNA Bath & Kitchen to do our remodeling project. At the end of the day, they delivered on time and on budget. If you're looking for a general contractor you really will want to talk to GNA; you'll be glad you did.

    Single bathroom remodel. Final product was very good. Workers were very good. Office staff was…read moreOK, but not always responsive or informative. Protection of the floors was excellent. Cost was OK. Unfortunately, job delays were very bad. The project was to have been done in November 2020. It was started in January 2021 and not finished until April 2021. The bathroom was usable most of this time, but not fully available.

    Floors Kitchen & Bath Direct - kitchenandbath - Updated May 2026

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