I got a bunch of sap on my truck thanks to some very inconsiderate trees in Prescott. Knowing full…read morewell how deftly organics can chew through a nice coat of paint, I wanted to get it cleaned off quickly. Most places I called had waits up to a week out, but Definitive was ready in a couple days. Stephan said he'd be at my house at 8am and damned if he wasn't there at 8 on the dot. I noticed they didn't employ a two-bucket washing method. If that bothers you, just a heads up but my truck was pretty clean to begin with (apart from the sap) so they went ahead and pressure washed it. Afterward they polished and waxed it. It wasn't at the level of a paint correction specialist but for the price I could hardly complain. They even cleaned up the frame rails inside of the wheel wells On god, the car looked like it just rolled off the lot. Well done, Stephan and gang. I'll be coming back for your business again and recommending you to everyone who asks.

I sent out a request. I'm a first response, if reasonable, I'll use you. These guys responded…read morequickly and said they could detail our truck that same day. A soda can had fallen out of my backpack and exploded the day before, hence the reason I was looking for a detailer. Not only did they come the same day, they split the job between our work and our home so we could finish our shift. The truck is fabulous clean! Removed the soda, grass and dog hair. This is a busy truck between dogs and football, it was pretty messy. They did a great job! I wish I would have taken a before and after picture. Thank you so much!

My Coupon wasn't Working but Key the Star Employee helped me out with a Free Wash! 10 out of 10…read moreService! I will be back again!!

It's all good. But a suggestion, you should have one of your staff go around and un-tangle all of…read morethe air hoses 2 or 3 times a day. They are always a mess and often times won't reach to where I need it due to the mess of hoses. People/customers don't care about the next person.

Came here just yesterday, and had been washing my vehicles on abd off here since the 90's . Avlot…read moreof different ownership since then. Yhis time I decided to just use SPOT FREE rinse and nothing else. I turned off the water as it showed in the payment machine. I get a charge for $20!! I called this "Owner" and as I'm inquiring why i got charged, he tells me to stop being SASSY!! LOL! OK... HE offers to Zelle me $16. NEVER COME HERE! It still looks the same as it did in 1990! No upgrades, just the ones to take money! I did get a $16 refund. But will not come back here.

This place has gone downhill since the new owners and price changes. Tried the wash it yourself…read morewith the hose starting at $4 and because of difficulty getting around the car with the nozzle it ran up $10 on my credit card! First and last time I will go there.

The absolute best service and wash experience I've had ever…read more Richard and Dean took such great care and time to make it amazing. I remember sitting in my car and thinking to myself how spoiled I feel. I will definitely be back and cont stop recommending them. Thanks guys. See you soon!

Doing a self wash, I didn't know that when using a credit card, there is no timer. You just put…read moreyour card in and it charges you by the minute, I believe. Then I moved the dial to power rinse and the vacuum came on so I tried normal rinse and it worked. After I used the normal rinse cycle, the attendant came by and told me that you have to make sure the dial 'clicks' when you turn it to the action you want. Then I had to hand dry my vehicle (luckily I had my own rags). I paid $8.25 for a wash and rinse that a car wash closer to me charges for a wash, rinse, and dry without having to get out of the car and the vacuums are free. I like to support the mom and pop type businesses in my area but when its as expensive as a bigger chain and you're doing the work, it's hard to justify. The attendant was very nice, tho.

Amazing! Left my car looking amazing and cost of the work they did was very reasonable. Will…read moredefinitely return!

I'm in town visiting from Pasadena, CA for my daughter's soccer tourney. Foul weather on the drive…read morehere made my car nasty. I found Magic HCW & decided to get a wash. I have only two words... Kick-Butt service! The attendant, Jason was amazing with his attention to detail and professionalism! If you need an excellent car wash... MHCW is the only choice! Keep up the great work Jason!!

I never do hand washing car washes. This was my first hand wash, but it was great! Sure you have…read morelimited time, but you get 4 minutes for only $1.25, so it's really not that big of a deal to pay for extra time. Just be quick, and it gets the job done! Also bring quarters or dollar bills since it only takes quarters

I stopped in for a simple car wash. Paid for the basic wash. I went through the car wash and came…read moreout with a car still dirty. Bug guts still on my windshield. I noticed a sign that said 'Let us Help Before you YELP'. So I asked attendant and he told me that I didn't buy the bug remover with the wash so that's why I still have streaks on my windshield. Wth? Then why sell a basic wash that isn't going to wash your car? No help given. Won't be back.

I love it here! They are always so nice and courteous. Randy the manager is always so helpful as…read morewell.

Stopped by for a wash today, drove up and put everything in monitor went to pay with cash and that…read moreis when they tell me machine is only taking credit cards and not taking cash. So I backed out and left. If you cant give me that info before I do all that you dont get my business, and why is it now $23 dollars.

We are familiar with Quick Quack from Texas. We were visiting Phoenix, and saw several car washes…read more Since we knew what to expect, we chose Quick Quack, and were not disappointed. They deliver several choices and levels of washes. At the vacuum center, drying towels were available. Much appreciated! Quick Quack is effective and affordable!

Very nice people! Clean and easy service, vacuums work well! I definitely recommend, easy peasy.read more

Great wash! Always clean. Staff is super friendly. I have the membership, good price.read more

warning @!!!! 1. this company provides zero customer service to help with billing issues 2. they…read morewill respond to this by saying how happy they are to help i should just email support. 3. nobody will respond. they did not respond to the credit card company or beter business bureau and attendents at the carwash couldn't help. 4. they overcharged me by $10. trying to take care of this minor error i spent multiple hours. 5. things just got worse. i will have to close my credit card that i've had for 20 years, as they keep trying to bill for the next month even though i said ":cancel my acct" in the many emails i sent. now everyday i get multiple notices from my credit card that a charge was declined because i deleted that virtual credit card. only way to stop that was to delete the underlying card. my best advice is use a diff carwash just in case you might havbe a billing issue. seperately i recently saw a post of a woman that got her antenna ripped out putting a hile in her car. they did not respond to hetr either. so....you may be better off using a car wash that actually responds to customers. response to caitlin business mgr response you neglected to mention the root problem. the $10 overcharge that it was impossible to get taken care of including via the email address you not respond gave that nobody responds to or the bbb and credit card company which you failed to respond to either. i closed my credit card to be rid of your company.

UPDATE: 05/12/2026: I reached out online for somebody to…read morecontact me and received a follow up email that somebody would contact within three days. I have not received a response yet. ORIGINAL POST: The washes at this location are GREAT! But trying to cancel the membership plan has been an absolute nightmare. Their membership system cycles to dead-end corners and when you go to the main site to cancel, it has a button to cancel, but leads to another cycle page. It has been super difficult to get in contact with anyone to cancel and has been super frustrating. I won't use them again for this reason--be forewarned if you are considering a membership. I had way way better service and easier communication with Cobblestone, who I'll be going back to. I had switched to Super Star because I thought the location would be more convenient. Cobblestone, I see now, though, is worth the drive.

Be careful when you let them help you at the machine. Today the girl there asked what I wanted and…read moreI said just the lite wash. She then proceeded to hit the subscription button, then asked me for my phone number. I told her I didn't want to give her that. She basically said she needed it for the subscription because it is cheaper if you wash your car twice a month. I restated I didn't want it. I have never had someone try to slide a sale in like that. Shady sales at best. There are a dozen other car washes around, I will be going to one of them.