warning @!!!! 1. this company provides zero customer service to help with billing issues 2. they will respond to this by saying how happy they are to help i should just email support. 3. nobody will respond. they did not respond to the credit card company or beter business bureau and attendents at the carwash couldn't help. 4. they overcharged me by $10. trying to take care of this minor error i spent multiple hours. 5. things just got worse. i will have to close my credit card that i've had for 20 years, as they keep trying to bill for the next month even though i said ":cancel my acct" in the many emails i sent. now everyday i get multiple notices from my credit card that a charge was declined because i deleted that virtual credit card. only way to stop that was to delete the underlying card. my best advice is use a diff carwash just in case you might havbe a billing issue. seperately i recently saw a post of a woman that got her antenna ripped out putting a hile in her car. they did not respond to hetr either. so....you may be better off using a car wash that actually responds to customers. response to caitlin business mgr response you neglected to mention the root problem. the $10 overcharge that it was impossible to get taken care of including via the email address you not respond gave that nobody responds to or the bbb and credit card company which you failed to respond to either. i closed my credit card to be rid of your company. read more

Went to 59th Avenue and Bell keep telling myself never go there again so today the rags are all wet he says they no longer have a dryer so how do you dry your car with a wet rag that's interesting so I tried the blowers to blow it off yeah they don't work either he says we're down a compressor really you got to close this place down read more

I purchased a one time 30 day car wash and used it a few times. I did not use it enough to try it again. Suddenly, a $24.00 monthly charge appeared on my billing. I did not sign up for a monthly charge. I have used the wash service since then, paying $14.00. I was not told of my subscription at any time. I did not receive any card notating my joining Clean Freak. Now I want to cancel and your system does not recognize my email. I can't get into 'your system to start the cancellation. I will continue using your Clean Freak Car Wash as soon as this is cleared up. M. Johansen read more

Went today with my dad to wash his truck and as we were going through we noticed the right side brushes were not working only the left, so we went back to the front and spoke to a girl who said they knew the right side was not engaging and that there was an electric issue with that side, we then questioned why would they let customers buy a car wash if it's not working properly we were told they weren't allowed to shut it down. We asked for a refund and was told she wasn't able to do that and we had to contact a manager by email. They fully know the equipment is not properly washing vehicles and are still selling car washes as they normally would. They should at least notify customers about it and let a customer decide whether or not they want to continue with the wash. It's a total rip off and terrible customer service. read more

Rudest , most insulting employee I've seen at this brand . Take your business elsewhere . They need to get employees that actually want to work and not be thugs at a car wash. First of all the machines were down for a bit no problem. I proceeded to clean my interior, then I look up and see cars running through so I ask and sure enough it was working again. I went through the wash half of the equipment wasn't working they should have just left it off . I get to drying soap is all over my car , so I did the humanly thing I ask the attendant if they had a water hose I can use , he's mad at the world for some reason. He starts barking at me , this all we have. Vacuum, air hose and rags . I said ok . He turn are and I quote "is this your first fucking time at a car wash " all bucked up looking like he's ready to fight me. I mean I just went to wash my car not get in a wrestling match. You should've see how disgusting he treated me I can't hardly type it out . Long story short just save yourself the hassle and go to a car wash where they threat people with respect have functioning equipment. I'll be canceling and requesting my premium subscription refund from this place . The picture is after I blew the heavy soap off . read more

Clean Freak Car Wash - Fate I blew the heavy soap off . - Car Wash Near Me - Glendale, Arizona

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Justin was a freaking beauty, helped me the entire time and guided me through different plans and things of that nature. A+.

Great wash! Always clean. Staff is super friendly. I have the membership, good price.

I wanted to give a shout out to the manager at Clean Freak on Grand Ave on Veterans Day for his great customer service. Thank you Dave, you made my day!!! read more

Absolutely the worst car wash in the area. Go ANYWHERE else. It's dirty, most of the vacuums don't work and the air dryer barely helps dry the car. Super star is much better. read more

I've been a customer since the 1st day clean freak was open. They (had) excellent service UNTIL THEY SOLD to Circle K! Customer Service is NOW HORRIBLE. Car Wash is broken most of the time (part of the car still dirty because brush in wash not working). Attendants could care less. DON'T GO!! read more

Half of the vacuum hoses were not working today. I had to walk in 110 degrees to eight stations to find a hose that worked.

This review is based off of customer service not technically the actual car wash. Jayden was amazing and so helpful to me! He helped me with a coupon so I could afford the car wash I really needed. Thank you Jayden!!! The car wash was normal and to be expected but not horrible. The vacuums definitely need a revamp sometimes they are not strong enough. It just depends on what slot you're in. read more

I really wanted to like this place since it's in a great location for me, but I had to stop and find another car wash. It was always a very convenient pull in and fast payment system. Also loved the free vacuums and work area once you come out. What drove me away is the dryers. They have to have the worst, weakest dryers I've ever seen. They don't actually dry the car. It would be soaking wet & even pulling over to hand dry it was excessive. Bring a few large bath towels! It was crazy how wet the car was when it came out. After several visits we noticed the water started getting dirtier as well, left water mark stains all over the car, even the wash was no longer cleaning the car. My last visit I went in after a light rain to rinse it off and the car came out far more dirtier after going through the wash. read more

Great employees. Always helpful. I live in an area off a dirt road in Prescott. Lots of dirt:). They are never upset w me if I go through the wash twice. It gets all the mud off:) You have an incredible staff. I appreciate them very much. Sue read more

I have been a fast pass customer for about a year now, and this place (59th ave and Bell rd) is the worst car wash ever. I have 2 vehicles and it does a crappy job of washing both of them - and if you try to add wax or wheel shine, it does niether most of the time. I have Never been through this car wash when all of the brushes were working. On my F150, it never washes the tailgate On my Jeep wrangler it leaves the following un touched - lower half of doors, top of fenders, windshield and back window and tailgate The convienience of this place is great if you have very low standards for the wash. For a year I have been touching it up myself, but I think it is time to give up on these guys! Went through the car was today, vacuumed out the front seats, got in and drove home - attached pictures show the job the car wash did. this is not a one off, I think this location needs some help in the maintenance department, as when all of this stuff is working, the car wash does a pretty good job. read more

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After going through clean freaks express car wash I had several scrapes and scratches on my 21" scatpack challenger. When I spoke to the manger, they just accused me of lying and it being prior damage... i bought this car brand new!!! read more

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I took my car in for a wash - the most expensive one on the menu - and expected it to be reasonably cleaned. However, that was not the case. The windshield and front-facing parts of the car were still covered in bugs and mud and dirt. So I went back and asked for a re-wash. There was no line, I was the only person there. The attendant walked around the car and said, "We're not allowed to re-wash. You car looks mostly clean, anyway." What an ignorant thing to say! Like I said, there was no line, nobody else there but me, in my car that needed cleaning. But, no. "We're not allowed". Terrible quality car wash, zero customer service - I won't be going back, and neither should you. read more

Wow I received the best genuine customer service then I have ever gotten at any car wash. Desmond and Mekaileh and Avianah made sure I was a happy customer and they were genuine with a lot of smiles, I was very impressed and very happy. Thank you for having such outstanding and friendly employees making sure that our car is sparkling clean. This is definitely our favorite place to go. read more

Paid for the $14 car wash and it didn't even clean my car. I've been to Clean Freak twice and both times I was horribly disappointed. The only reason I went the second time is because it was the closest one I could go to, but at this point, I'd rather go out of my way to find another car wash. read more

So disappointing!!! When this carwash first opened it was great. Now not so much. Went through the carwash and it did not clean as well as it has in the passed. I only had dust on my car and still not as clean as in the past when it was much dirtier. Its dirty and less then half of the vacuums and air are working. Made me mad when I came out of the wash I went to vacuum and I pulled into a slot that looked like it was working, but it wasn't. I had to pull in and out 3 times before I found a vacuum that worked and even then the air did not. WOULD HAVE BE NICE IF AT LEAST HAD OUT OF ORDER SIGNS UP. BUT THEY DID NOT! I payed 20.00 and AND FELT LIKE I GOT RIPPED OFF. WONT BE GOING BACK!!!!! read more

When we first heard of Clean Freak, we thought oh really! But we chose to try it out and Clean Freak had us convinced it was what we were looking for. It is a hoot just going through it. I tell my dog what is happening (getting a bath, getting our picture taken, going through rain, wind, and wow!! we are nice & clean!) Then the free vacuuming is the perfect ending. Sure beats any of the other car washes we have ever used. And the price is right. read more

Nothing to see here. I bought a deal buy 2, get 2 and after I'm done using what I bought, I won't be back. Both locations west of I-17 are not worth your money. The vacuums are very low suction, the compressed air hardly works, and the Carwash pushes you out too fast leaving the car insanely wet. The other washes around town are the same price and much better quality. read more

This place washes my car very well for a cheap price. It does not leave any visible scratches on my car. The basic $3 wash does a pretty decent job. I like getting the $8 wash since it also cleans my wheels. The dryer does an adequate job, but does not completely dry my car. If you're afraid of water marks, I would suggest hand drying it right after you go through the wash. The workers are pretty friendly, and are efficient in getting you in fast. There's a frequent buyers card that will get you a free wash if you meet a certain number of washes. Free vacuums and air hoses are located on the back. I usually park my car in the designated spots to vacuum and dump trash from my car. There is usually enough parking, but it can get crowded on the weekends. They also conveniently have a vending machine with micro fiber, window/wheel cleaner, bug remover, and air fresheners that you can purchase on site. read more

Clean Freak Car Wash - Free vacuum! - Car Wash Near Me - Glendale, Arizona

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Good clean! Didn't dry it too well but otherwise pretty great. Got a ticket for a free wash next time too which is nice

Absolute worst car wash I've ever been to. I have lived in four states in the last 2 1/2 years and been too many car washes like this one and this is the worst! I would like a refund actually. The soap did not get washed off my car. The dryers did not dry my car. My car was soaking wet and I mean everywhere windows the whole entire car. They don't put towels at every station along with garbage cans at every station. I had no idea they gave you towels until I was driving away through the mess of water underneath the carport that they have there. It was messy and it did not clean my car. I ended up having to scrub several places with my own towel. I would never ever go back to thiscar wash. There are much better ones and that's where I tend to go. Even if I have to drive further. read more

I just cancelled my subscription as I have a little car and this place all I think it does it spray soap on your car. I had to pull into a spot and dry my car with the air hose that surprisingly worked and a rag I had in my car. Got home tires and wheels weren't touched by their equipment. I better not be charged next month. I will never go back there again..it was a much better car wash whoever was there before. read more

THIS PLACE SUCKS!!! They did a CRAPPY job for the WORKS. The inside console and dashboard not cleaned. Front grille still has dirt. Tires not shined. Door edges not wiped. No fragrance scent. Need I go on? I paid $30 for a $3 job, and worst thing was, I was the only customer there at that time. NEVER GO BACK TO THIS PLACE AGAIN!!! read more

Clean Freak Car Wash - Car Wash Near Me - Glendale, Arizona

I came to Clean Freak after a DISASTROUS experience at Cobblestone Auto Spa on 51st Ave and Bell. I was looking for a good, unlimited wash plan and they are a dollar more than Cobblestone. The young men who signed me up were friendly, knowledgeable and courteous. I got all signed up in a matter of minutes and was on my way through the wash, a happy customer. I was also pleased to find that they offer a multi-car discount, so now my partner can take advantage of the benefits of Clean Freak, and we save some money, too. He's with Cobblestone currently and will be leaving them to join me at Clean Freak. I am eager to go to more locations, especially the one in the area of 35th Ave and Glendale Ave, just down the street from our new home. read more

Had a pleasant experience! AJ was very welcoming and greeted me with a smile and positive energy! He deserves a raise :) The whole was great and helpful as well. read more

Total transparency, at first I wasn't happy with this place and decided to write a bad review. I was also in a bad mood that my wife later pointed out. A very nice young lady (Jennifer I believe)reached out to see what exactly happened and to rectify the situation. To me that says a lot about a company You make a mistake and you apologize. Simple as that. They didn't pass the buck and ignore it. I was satisfied at this point when another manager (Jay Gomez) reached out to me again just to make sure. They went the extra mile and it showed. I will not only be going back but will highly recommend this place. Just look how insanely bright my back lights look. Thank you folks, see you soon. read more

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Very poor job. Dirt left on the vehicle which I had to remove with a rag! Paid for an air freshener and the worker said it was "sprayed on the outside"! I don't care what the outside smells like! Don't waste your time or money here. read more

We have used clean freaks for the last 5years and haven't had a great experience, but haven't had a crappy one either. Sometimes cleans our cars great and other time not so much. The other day, unfortunately, I had a bad experience with my new truck. I asked the assistant manager to help make sure I would fit through the machine and for 90% of it did. No need to go through the whole thing but needless to say the side mirrors got ripped off. Held on by the wires. My main concern isn't the mirror anymore it's the lack of customer service the manager and corporate has towards such things. I miss the days when the customer was respected and they would do the right thing for the customer. We were monthly members until this incident and it won't make a difference for them to lose one customer but it means a lot to us. Sad day for us. read more

Nice, fast and cheap car wash. Does the job and I appreciate the vacuum & detail facilities to use afterwards. The only thing I'm not wild about is the constant push to upgrade to a pricier car wash or the quick plug to purchase the unlimited monthly car wash program. If I want it, I'll ask for it. read more

Despite flirting with the cashier, the Asian one.... I thought that the environment was pretty clean. Outside the could use a little bit of work over in the vacuuming area. The vacuum Area tends to flood up with dirty water pretty quickly. The faucets should have luke warm water, and a working soap deapenser. Car efficiency was above standard .. Yet my shoes were soaked as I just finished detailing the heck out of my beautiful third wife - which is my Tesla. read more

Clean Freak Car Wash - Wish you washy!!! - Car Wash Near Me - Glendale, Arizona

Bought the most expensive car wash ($20) and my vehicle came out just as dirty as it went in. Also, no towels available afterwards to clean off the mess or dry off vehicle. read more

went here tonight and they close at 7:30 right well it wasn't even 7 and they turned me away and was putting things up. now myself knowing that your actually not suppose to be putting stuff up til it's closing time. read more

I wanted to clean my car today for a special occasion. As I drive in I was welcomed by very helpful service. I wanted a really good wash, so I went ALL out, I bought the 15 dollars car wash. The lowest amount was $7 and up to $15. So supposedly I was to get a waxing, tire cleaning, hot soapy water, and etc., but I got none of those things. I just got scammed $15, when I could've paid $7 for what everyone else got! But honestly, this was my first car wash and watching machines do all the work was kinda fun. I just wish next time I get what I paid for... read more

Dear reviewers, I'm not sure how to feel about this place everyone left amazing reviews and say how awesome this place is. However I didn't experience that, I went first time and the guy at the check in start was super nice and helpful which I give 3 stars for, but the car wash itself wasn't so impressive. I normally go to the car wash on olive called fast friendly. Normally I get a cheap wash and it removes everything and dries everything clear and no residue is left over, here I got a basic wash which was 6$ and it left residue over and even some soapy particles left on my car. I'm not sure how to feel but when I get a wash I expect it to wash all the stuff off and dry clearly. Maybe I'll give them another try later but for now I'm not satisfied although I really wish I was since everyone loves this place. read more

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Purchased the $20 package which is supposed to include wheels & tires. The brushes on the right side were not all working, the rinse didn't seem to be working well and the dryers did not seem to be working very well either. Once I got through the car wash I looked my truck over and it looked horrible. I don't believe the wheels and tires were ever touched. The tailgate was not touched and there appeared to be dried soap on the vehicle. I spoke to the manager who looked at my truck and agreed it's not clean. She told me the equipment was broken and they were waiting to get it fixed. She told me I could scrub my truck down with their equipment and then she would run it through the wash again. So I guess the way it works is, I give them $20 and then I wash my truck then I go through the car wash. I told her I would like a refund. She said she could not give me a refund because I already went through the car wash. She also stated that this is the corporate rules. She said that the regional manager was on site however he will not do anything for me either. How would I know your equipment is not working without going through the car wash? I looked and didn't see a sign warning people before they go into the car wash that the equipment is not working. If you look at numerous previous reviews you can see the equipment has not been working for months. This is a pretty pathetic way to operate a business. Please do not waste your money or time using this business. read more

Clean Freak Car Wash - Car Wash Near Me - Glendale, Arizona

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This car wash does a pretty good job on cars, but never quite gets my Jeep clean. The Jeep is usually dirtier than the car for obvious reasons, and the tires are larger so their cleaning and protectant brushes never cover them completely. Overall it's an OK value but not great. The $10 wash is similar to what you get for $15-18 at most of the full-service places, but here you are left to dry, vacuum, and clean dashes yourself. I can't say I'd recommend it really, unless it's for a quick exterior wash. read more