This place was recommended to me by Homelite as an authorized service center. They are a terrible, very, very slow, non communicative shop. They have had my mower two weeks and not a peep about its diagnosis or repair (I was told by their manager Amy they would have a diagnosis the same day when I dropped it off, and have it repaired in one to one and a half weeks). I can't reach them, they don't return phone calls or emails, and they don't keep fixed hours. If they do a repair, given the amount of time they have taken, plus the rentals, I will have spent as much money as buying a new machine. When I went there to drop the mower off they had a huge backlog and no one was working. I should have followed my instincts and left immediately. Absolutely NOT RECOMMENDED. read more