Mel and everyone else we've dealt with there are knowledgeable and trustworthy. They have that…read moresmall town, take care of people, feeling. They never seem judgmental and with an ugly and old car that is actually hard to find. Theyve done a great job on many repairs and we only go to them!

I have never left an online review before this one but I just need people to know how good this…read moreplace is. I don't even live in Colorado anymore but I still call them for advice and Mel is always so willing to help. These guys are trustworthy, reliable, fast. This is the kind of mechanic that once you find, you go back to for life. They will also remember details about me and my car even a year after my last visit!! They're just amazing, I can't say enough good things about them. Thank you Mel and team!!! Kate

Disappointed in Les Schwab, called was given a quote for alignment, arrived 10 mins early, was told…read morehigher price by $9. (No we were.qouted different. She said I would never- I spoke to a man and was qouted that price)Asked how long it would take, told 1hr. 70 mins later, go up to ask about our car, car still waiting. No one ever said anything to us. The mechanic came in, we asked about our car, he looked confused. Lady at desk, oh car before yours had trouble he is getting yours now... how long now? We have another appointment. ... told oh only an hour. 45 mins later, we have our car. Unprofessional and unorganized Never again.

Brought my husbands' truck in to patch a tire he had plugged while hunting. We haven't been here…read moreand I also have no clue what I'm doing. Got checked in and an account setup super easily. I don't know the year or details of our pickup so the front desk person was kind enough to help me translate "the big dirty Chevy with a camper shell" to a more appropriate description. It was done in just over an hour and when my husband went to pick it up we weren't charged. Really appreciated the service and speediness.

Epic correctly diagnosed the problem with my truck, when another shop could not. They fixed it, and…read moreit's running great. They also did a good job explaining to me what was essential to fix and what was not. This guy knew his stuff! I will continue to go to Epic in the future.

Problems with battery holding a charge…read more Pike's took care of the problem quickly and professionally. Battery replaced and the alternator tested out fine. I really appreciate their service & fair costs.

New in Windsor. Had a couple of minor issues which they sorted quickly free of charge. I tried to…read moretip the mechanic. He wouldn't take it. I will be using them in the future.

So nice to have a spotless waiting room with water, cookies, current magazines and the most…read moredelightful person behind the counter while getting oil change. Service tech was professional and polite as well.

I came in because my oil was low as I just got my oil changed not even 3 weeks ago at jiffy lube. I…read morebelieve her name is Patty at the front desk, but she did not fail to put the biggest smile on my face, she offered cookies gave a TON of treats to my puppy and did everything in her power to just make my day which wasn't hard for her because man she is amazing. The staff got me in immediately and took care of everything I needed all free of charge. I don't remember his name that was working on my car but he went above and beyond just for the littlest things and explained everything to me very well. I will definitely be coming here from now on. Thank you guys

The service was done professionally and the entire experience was *******. The waiting room was…read moreclean and inviting.

I've been meaning to leave this review since December 2025, but initially I just figured I just…read morewouldn't go back and moved on. But I just got my truck back from a trusted mechanic and it reminded me exactly why I need to say something. I used to trust this shop back when it was Integrity Tire. Since EAS Auto took over, the entire feel of the place has changed. The first time I brought my truck in after the ownership change, they tried to sell me over $2,000 worth of repairs, including replacing the head gaskets, in addition to a new serpentine belt "with obvious cracking" on a truck with only 70k miles. That immediately raised red flags because a couple months prior I had the truck inspected by a highly reputable mechanic, and the only things they found were brakes and transfer case fluid. Still, I second-guessed myself because EAS acted so confident and pushy about the repairs. Fast forward to now: I just had the truck looked over AGAIN by a trusted mechanic and specifically told them to check for ANYTHING that needed attention. Their answer? Rear brake pads and an oil change. That's it. So if I would've blindly listened to EAS Auto, I could have been out thousands of dollars for repairs that apparently were never needed. What really bothered me was that the same lady at the front counter who handled my visit was also the one pushing repairs on the young girl sitting there while I waited. She carried herself like there was absolutely no chance she could be wrong and talked with the confidence of someone presenting catastrophic issues that needed immediate attention. Maybe some of the repairs were legitimate, maybe not, but the sales pressure and certainty behind it felt exactly like what they did to me. The difference is I was comfortable saying, "No, I'll have my mechanic look at it." The honesty and trust that Integrity Tire used to have feels completely gone. I won't be back, and I'd strongly recommend getting a second opinion before approving expensive repairs here.

I hate giving bad reviews. Unfortunately, I've reached my limit on mistakes and poor service. I…read morepurchased tires there a couple months ago. Almost immediately there was an issue. One of the tires was misshapen. Not their fault except maybe not noticing. Tires were supposed to be in by 10am on the day of my appt. They didn't come until 3pm. Brought it back in and they replaced it. Immediately after leaving noticed they were not balanced. Returned the following day and had them balanced. Was told the machine wasn't calibrated right and they had updated it. After leaving, again noticed the tires weren't riding right. Brought it back another time and was told my "luxury car" has light steering and that is why it responded so strongly to road imperfections. They did some adjustment and it was better but still shakes at highway speeds. Never had that issue before. I gave up and didn't go back. Time for a tire rotation and oil change. Made an appointment for 9:45. Dropped the car off and returned at 11:45. Car hadn't been touched. Was told they got a truck stuck on the lift. I have a job and cannot return five times for each service I need performed. I hardly received any apology or offer of discount on any visit. I will not be back. Get it together, Windsor Family Tire Pros. UPDATE 5/31/17: Car was still out of balance from the last time I visited. I called about 1 to ask my options. The woman on the phone was kind and understanding and squeezed me in almost immediately without an appointment. An hour and a half later they had completed the balance free of charge and road tested it. The car does still shake at higher speeds (80). At least they tried and helped some. This was a better experience and the customer service was excellent. I am now willing to be open minded about giving Family Tire Windsor my business in the future.

Set an appointment for a nail removal and was greeted with a smart remark asking if I wanted them…read moreto put a nail in my tire. I was told the appointment would take 30-45 minutes. My car was taken back an hour after my scheduled appointment. I was told it wasn't fixable and that all four tires that are less than a year old would need to be replaced. All the quotes that they gave me were $1000 or more. I took my car to Big O in Greeley and they fixed my tire no problem in under 30 minutes.

**INTEGRITY**CUSTOMER COMMITMENT**INCREDIBLE VALUE**RESPECT**…read more Took my Econoline van in for an antifreeze leak. Got an estimate for the water pump and thermostat for under 1500. A friend asked me to try her place instead so I took it to EAS who told me they could beat that price but then gave me an estimate for $7000 worth of work! I was embarrassed to go to back to Trust Auto Center and ended up paying $3000.00 to EAS!!! This was more than double what TAC provided. After paying the $3000 I noticed leaks on my driveway again and took my van back to EAS. They charged me another $800.00 for additional work! Noticed MORE LEAKS and brought it back to EAS a 3rd time only to be told I read the repair order wrong and what was typed out by their employee read one thing but meant another and I was in error for presuming PRINTED repairs on the RO had been done. (And a lot of blame on the employee that helped me who was not longer employed) Tail between my legs, I drove my van back to Trust Auto Center and Andy and Joe spent over a hour with me helping me understand EAS's invoice, the work EAS had done and what I how I needed to communicate with EAS to remedy my problem. TAC did not do any repairs on my van. They knew when I went in with questions that they were only educating me. TAC NEVER CHARGED ME ANYTHING, NEVER MADE ME FEEL LIKE I WAS STUPID FOR GOING ELSEWHERE AND NEVER SPOKE ILL OF THE OTHER SHOP!!!! My initial decision to take my van elsewhere was respected, I was communicated to in a language and manner I understood, and I wasn't charged anything for over an hour of the owner and shop managers time! Trust Auto Center will always have my families work!

These guys are awesome! They've been taking care of my diesel Excursions for years, as well as my…read moreother vehicles.