Epic correctly diagnosed the problem with my truck, when another shop could not. They fixed it, and…read moreit's running great. They also did a good job explaining to me what was essential to fix and what was not. This guy knew his stuff! I will continue to go to Epic in the future.

I'm really impressed by how they stand by their work. They've been so helpful to me. Thanks for…read morebeing such a great business!

Tried to charge me $380 for a $70 part for my F250....when I questioned them- they said that's what…read moretheir supplier charged and it would take 3 days to arrive. I bought the part (same brand) for $70 on Walmart and had it next day. Liked their shuttle service, but $300 will pay for a lot of Ubers!

Problems with battery holding a charge…read more Pike's took care of the problem quickly and professionally. Battery replaced and the alternator tested out fine. I really appreciate their service & fair costs.

New in Windsor. Had a couple of minor issues which they sorted quickly free of charge. I tried to…read moretip the mechanic. He wouldn't take it. I will be using them in the future.

This place was recommended to me by Homelite as an authorized service center. They are a terrible,…read morevery, very slow, non communicative shop. They have had my mower two weeks and not a peep about its diagnosis or repair (I was told by their manager Amy they would have a diagnosis the same day when I dropped it off, and have it repaired in one to one and a half weeks). I can't reach them, they don't return phone calls or emails, and they don't keep fixed hours. If they do a repair, given the amount of time they have taken, plus the rentals, I will have spent as much money as buying a new machine. When I went there to drop the mower off they had a huge backlog and no one was working. I should have followed my instincts and left immediately. Absolutely NOT RECOMMENDED.

I have had a riding mower in their shop now for several MONTHS. The only way I find out what is…read moregoing on is if I drive over and ask. They do not answer their phone even when they say they have business hours. I do hope I get this piece of equipment back. I have my doubts, as I really need it!!

The service was done professionally and the entire experience was *******. The waiting room was…read moreclean and inviting.

I've been meaning to leave this review since December 2025, but initially I just figured I just…read morewouldn't go back and moved on. But I just got my truck back from a trusted mechanic and it reminded me exactly why I need to say something. I used to trust this shop back when it was Integrity Tire. Since EAS Auto took over, the entire feel of the place has changed. The first time I brought my truck in after the ownership change, they tried to sell me over $2,000 worth of repairs, including replacing the head gaskets, in addition to a new serpentine belt "with obvious cracking" on a truck with only 70k miles. That immediately raised red flags because a couple months prior I had the truck inspected by a highly reputable mechanic, and the only things they found were brakes and transfer case fluid. Still, I second-guessed myself because EAS acted so confident and pushy about the repairs. Fast forward to now: I just had the truck looked over AGAIN by a trusted mechanic and specifically told them to check for ANYTHING that needed attention. Their answer? Rear brake pads and an oil change. That's it. So if I would've blindly listened to EAS Auto, I could have been out thousands of dollars for repairs that apparently were never needed. What really bothered me was that the same lady at the front counter who handled my visit was also the one pushing repairs on the young girl sitting there while I waited. She carried herself like there was absolutely no chance she could be wrong and talked with the confidence of someone presenting catastrophic issues that needed immediate attention. Maybe some of the repairs were legitimate, maybe not, but the sales pressure and certainty behind it felt exactly like what they did to me. The difference is I was comfortable saying, "No, I'll have my mechanic look at it." The honesty and trust that Integrity Tire used to have feels completely gone. I won't be back, and I'd strongly recommend getting a second opinion before approving expensive repairs here.

So nice to have a spotless waiting room with water, cookies, current magazines and the most…read moredelightful person behind the counter while getting oil change. Service tech was professional and polite as well.

I came in because my oil was low as I just got my oil changed not even 3 weeks ago at jiffy lube. I…read morebelieve her name is Patty at the front desk, but she did not fail to put the biggest smile on my face, she offered cookies gave a TON of treats to my puppy and did everything in her power to just make my day which wasn't hard for her because man she is amazing. The staff got me in immediately and took care of everything I needed all free of charge. I don't remember his name that was working on my car but he went above and beyond just for the littlest things and explained everything to me very well. I will definitely be coming here from now on. Thank you guys