The service was done professionally and the entire experience was *******. The waiting room was…read moreclean and inviting.

I've been meaning to leave this review since December 2025, but initially I just figured I just…read morewouldn't go back and moved on. But I just got my truck back from a trusted mechanic and it reminded me exactly why I need to say something. I used to trust this shop back when it was Integrity Tire. Since EAS Auto took over, the entire feel of the place has changed. The first time I brought my truck in after the ownership change, they tried to sell me over $2,000 worth of repairs, including replacing the head gaskets, in addition to a new serpentine belt "with obvious cracking" on a truck with only 70k miles. That immediately raised red flags because a couple months prior I had the truck inspected by a highly reputable mechanic, and the only things they found were brakes and transfer case fluid. Still, I second-guessed myself because EAS acted so confident and pushy about the repairs. Fast forward to now: I just had the truck looked over AGAIN by a trusted mechanic and specifically told them to check for ANYTHING that needed attention. Their answer? Rear brake pads and an oil change. That's it. So if I would've blindly listened to EAS Auto, I could have been out thousands of dollars for repairs that apparently were never needed. What really bothered me was that the same lady at the front counter who handled my visit was also the one pushing repairs on the young girl sitting there while I waited. She carried herself like there was absolutely no chance she could be wrong and talked with the confidence of someone presenting catastrophic issues that needed immediate attention. Maybe some of the repairs were legitimate, maybe not, but the sales pressure and certainty behind it felt exactly like what they did to me. The difference is I was comfortable saying, "No, I'll have my mechanic look at it." The honesty and trust that Integrity Tire used to have feels completely gone. I won't be back, and I'd strongly recommend getting a second opinion before approving expensive repairs here.

I hate giving bad reviews. Unfortunately, I've reached my limit on mistakes and poor service. I…read morepurchased tires there a couple months ago. Almost immediately there was an issue. One of the tires was misshapen. Not their fault except maybe not noticing. Tires were supposed to be in by 10am on the day of my appt. They didn't come until 3pm. Brought it back in and they replaced it. Immediately after leaving noticed they were not balanced. Returned the following day and had them balanced. Was told the machine wasn't calibrated right and they had updated it. After leaving, again noticed the tires weren't riding right. Brought it back another time and was told my "luxury car" has light steering and that is why it responded so strongly to road imperfections. They did some adjustment and it was better but still shakes at highway speeds. Never had that issue before. I gave up and didn't go back. Time for a tire rotation and oil change. Made an appointment for 9:45. Dropped the car off and returned at 11:45. Car hadn't been touched. Was told they got a truck stuck on the lift. I have a job and cannot return five times for each service I need performed. I hardly received any apology or offer of discount on any visit. I will not be back. Get it together, Windsor Family Tire Pros. UPDATE 5/31/17: Car was still out of balance from the last time I visited. I called about 1 to ask my options. The woman on the phone was kind and understanding and squeezed me in almost immediately without an appointment. An hour and a half later they had completed the balance free of charge and road tested it. The car does still shake at higher speeds (80). At least they tried and helped some. This was a better experience and the customer service was excellent. I am now willing to be open minded about giving Family Tire Windsor my business in the future.

Set an appointment for a nail removal and was greeted with a smart remark asking if I wanted them…read moreto put a nail in my tire. I was told the appointment would take 30-45 minutes. My car was taken back an hour after my scheduled appointment. I was told it wasn't fixable and that all four tires that are less than a year old would need to be replaced. All the quotes that they gave me were $1000 or more. I took my car to Big O in Greeley and they fixed my tire no problem in under 30 minutes.

My daughter took the car there for a checkup and oil change and they were honest, fair and…read morereasonable.

If I could do 0 stars I would. This shop is dishonest in their diagnostics and is just trying to…read moregouge customers for the most money they can. This has happened to us twice now where they say we need something repaired that absolutely does not luckily both times we didn't let them do the repairs and got a second opinion. It is so sad that you try to use a "local" shop and they are so shady. Be ware of this shop and get a second opinion on anything they say!​

Best experience ever..... came from California. Went to Ford dealership waited 4 hours to have oil…read morechange. After all that they said there was a bolt in my tire and wanted to charge me $40. Went to Les Schwab and the young man Alexander.... not only fixed the tire that had a bolt in it informed me that there was a piece of metal in another tire and he took care of that as well. Can't say enough about their service and quality. Kind regards, ....Thank you RJ Taylor

Dropped a tire off for repair and they fixed it no charge! Who does that these days? I'm definitely…read moregoing to buy my next set of tires here!

The average rating is surprising on Yelp regarding Pike's, but to each their own. My experience…read moreat Pike's Automotive in Windsor was very good. I would highly recommend their business services. I priced shopped and found Pike's was the best and they honored Veteran's in that as well. More importantly, my truck service was completed in the window stated, and the owner, Mike communicated clearly and was kind. But... for me, it's the little things that go a long way that ices my loyalty. They didn't have to wash my dirty truck or remove/fix the nail in my front left tire - at no cost, but they did. Thought I lived locally from the shop and had a second car, they offered a vehicle to use if needed. That's the service I look for and they got mine now. Thanks Mike and team for looking out for us Veterans. Juan B.

Unable to assist in an emergency because they were too busy. I understand that they have…read moreappointments but the guy behind the counter acted like I was really inconveniencing him to even come in. I used them to put four new tires on a car previously and same thing even when I had an appointment. Walked in and everyone tried to act busy so they wouldn't have to address the customer in the lobby. I just think they have so much business that they completely gave up on customer service. Well, I will lend them a hand and take my business elsewhere from now on. You're welcome.

Mel and everyone else we've dealt with there are knowledgeable and trustworthy. They have that…read moresmall town, take care of people, feeling. They never seem judgmental and with an ugly and old car that is actually hard to find. Theyve done a great job on many repairs and we only go to them!

Please seek second opinions when something feels off with Windsor Auto. We took our 21-year-old…read moresuburban in because the check engine light was on and because of a transmission problem. They gave us a recommendation to take it to cash for clunkers, and told us the check engine light would require a $660 repair of the mass air flow sensor because the part is so expensive. I was able to find the part at a local Auto Zone for $89, and when I went to replace the mass air flow sensor, I realized that it didn't even need replaced. The electrical wiring had been unplugged and simply needed to be plugged back in. They didn't even look at it!

The gentleman squeezed me in before closing to get our car back on the road for a quick flat patch…read more Being a Sunday, I was really out of options so super appreciative!

Today I picked up some road debris in a tire. They got me right in and got my vehicle roadworthy…read morequickly. The lot was full, so I expected a long wait. That was definitely not the case. My car was going into a bay before I even got settled in the air-conditioned waiting area.

Left a truck tire and came back an hour later and the guy was just rolling it out just get started…read more After about 30 to 45 minutes I asked Shawn at the front counter if it was done, and without even getting out of his chair, he said they were still working on it, and looking for holes. I waited about 10 minutes and got up and went to the back and it was sitting there finished. I really think he should be fired.

I was not impressed with my service here, and really did not get good resolution to a problem…read more I had a tractor tire that needed replaced. The service was prompt, and it was a grim, cold night. However, the technician sent did not know what he was doing and took the better part of two hours to change this tire. He demonstrably damaged my rim in the process. Worse, he tried to say that I caused the damage and he fixed it for me! Because I took a picture of the tire to send to the shop to make sure that I got the correct one, I had before/after photos. When I complained, the mount/remove fees were waived. I paid the house call fee and tire fee but I expected to have my rim replaced. So far everything is fine but I am planning to sell the tractor and this won't help its resale value. I think some of their crew need better training. I'll leave it to the reader to determine if I am unreasonable in my expectations.

So nice to have a spotless waiting room with water, cookies, current magazines and the most…read moredelightful person behind the counter while getting oil change. Service tech was professional and polite as well.

I came in because my oil was low as I just got my oil changed not even 3 weeks ago at jiffy lube. I…read morebelieve her name is Patty at the front desk, but she did not fail to put the biggest smile on my face, she offered cookies gave a TON of treats to my puppy and did everything in her power to just make my day which wasn't hard for her because man she is amazing. The staff got me in immediately and took care of everything I needed all free of charge. I don't remember his name that was working on my car but he went above and beyond just for the littlest things and explained everything to me very well. I will definitely be coming here from now on. Thank you guys