I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Wow, an honest and fair vehicle mechanic, such a rare thing these days. Try them out. Highly…read morerecommended.

Kelly at Brakes Plus always takes care of us. She helped us out today by inspecting a car from…read moreCarmax and saved us from what could have been a total nightmare. Thanks Kelly!

Went in for a ac recharge. 1.5 hours later I am charged for an AC inspection and told I need a ac…read morecompressor and they can't charge the system. Called corporate and complained. No call back from district manager. Went home and charged the ac myself.... No issues. Took freon with no issue. Absolutely trash. Charge me for a service I did not request and lie about what needed repaired.... Went from 93 degree "ac" down to 50 degrees in 25 mins. Better to do it yourself....

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

The hardest part about travelling is finding an honest & competent auto repair shop when you break…read moredown. When we ended up with a dead vehicle in Fort Collins, CO, Fort Collins Complete Auto Repair came to our rescue. Besides resolving the issue with our car's battery, they did a complete diagnostic to confirm that the alternator was working properly. Plus, they independently confirmed that the repairs that we had done in Texas were correct and looked good. Thanks for getting us back on the road.

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

ABOVE AND BEYOND!…read more Incredible service at an amazing price. Zach is an absolute gem. I had a Rough Country level kit installed, since they are an authorized installer, and couldn't be happier. He went to the extent of picking and dropping it off and that blew me away. They're there to help and you can't go wrong here- definitely recommend!

Contacted Off Camber 4x4 Garage to explore options for a mild build on my RAV4. Zach was extremely…read morehelpful, knowledgeable, and easy to work with. He took the time to answer all my questions and put together a detailed quote. Really appreciated the level of care and communication throughout.

DO NOT bring your car here. If you want to be overcharged and talked down to if you are a woman…read morethen this is your place. The owner is rude and doesn't check the work of his employees. They put in parts that fail so you have to come back here. I had the have gaskets replaced, they did it and they failed. When I went back they said yes they failed but the gasket cover failed and quoted me $400 and free labor. I needed a part installed, backtail light that they tried to order but ordered the wrong part after I waited an hour for the it. I ordered the correct part and asked if they could install it and I'd pay for labor. They quoted $175.00. When the car was done I thought $575 with tax, nope...$789. I said nope, but they said it is what it is. Long story short, this POS called my company I worked for to complain I hurt his feelings. You don't have to believe me but I work for an automotive company and this is not the place you want to bring your car.

a diagnostic fee of $150 and does not apply to repair if needed!!! If they start out that…read moreexpensive I cannot believe they would be reasonable with the repair cost!! Others, even dealerships apply part or all of the fee to the repair cost if needed!!

John and his techs are honest, reliable and thorough. They communicate well, keep me updated and…read morehave fair pricing. Easy to schedule with him. He is top notch with all auto services. Highly recommended!

Only mechanic I've ever trusted :) Great guy great work…read moreexcellent communication Thanks so much!

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

This is my favorite auto repair shop. I trust them with whatever, needs to be done to my vehicle.read more

We were ripped off big time. Taking our truck in for repair of the transmission to asses what…read moreneeded to be done. We were charged $800.00 and told the transmission was fine. The majority of the cost was for a diagnostic, which we told them it was only the transmission we wanted checked. When we got the truck home, bults were missing from the shifter plate on the transmission. They took it off but didn't put back on leaving the shifter rattling around. We were told the transmission was fine. We took it to another shop where we discovered the transmission was shot. When we approached to owner we were dismissed and no consideration as a customer at all. No working with us at all. I would not recommend this shop to anyone.

I'd give zero stars if I could! I spent $6,000 at this shop to get my radiator fixed in…read moreOctober/November, yes, it took that long, of 2024. After weeks of my car being there, numerous things getting fixed, I got it back. Only to have it break down AGAIN, in the snow, in the middle of a very dangerous intersection a week later. It broke down for the very same reason Scott's Automotive "fixed". Coolant pouring out from under my car into the snow. More weeks went by. Finally, "fixed". Today, I go get my oil changed and the technician is pointing out two very wrong things happening, both of which were "fixed" at Scott's automotive. They were not fixed! In fact, coincidentally, the customer in the service bay next to me overheard my frustration and spoke up. Knows Scott personally, and for a long time. Scott, you should be so happy that you are not open today. I'll see you Wednesday. And if you and your team are incapable of properly fixing my car and making it safe for me to drive after I spent $6,000, well, you are going to pay the bill to have a repair shop that can fix it right do the work. Maybe I bring it to that former business partner of yours...you know, the one you screwed and are screwing over. Scott, you have kids, would you hand over my car to them to drive and be safe in like you did to me???? Especially after paying $6,000!!!!! I hear that you care about money, not the quality of the vehicle you are returning to your customers to keep them safe. If anyone knows cars, these pictures might mean something to you. I took these today, as I was delicately being told the truth about all of Scott's lies and shitty repairs. This is the vehicle Scott gave back to me, telling me all is fixed, the second time, to keep me safe! Breaks???? What breaks???? What transmission fluid??? You need to be ashamed and I am already seeking for StateFarm to drop your lying shop from their approved auto shop list. Talk to you soon! And Brian Hambright better have already found a more reputable business to work for, because if he's still there, he's getting brought into this too!

Amazing experience as I got a set for the wife's van and immediately jumped in my truck and got a…read moreset for it too! Same day all after 12PM. They close at 5, so don't be "that person" but they are seriously super fast, incredibly friendly, and their sense of urgency is second to none! Trent, Jacob, Karen and the ENTIRE team at this location are why we will keep coming back every time.

Ok. They made a mistake. Big enough that the first time I started writing this it was going to be…read morescathing and a one star review. I was going to be a legitimized Karen and ask for a manager. You would too if it would have happened to you. But instead of having to voice my complaint, THEY approached ME and said we screwed up and we are going to make it right. They offered a solution beyond my expectations and while I was a customer of theirs for years, they made me a loyal customer for life. The details are not important (mainly because I don't need copy cats abusing my new found loyalty to DT.) Not to mention the chain, in the past, giving me discounts on tires that didn't last as long as they should have and giving me a discount because of the tire warranty and not on the one they offer you. This is an honorable and legitimate company. This is how they make money... eager repeat customers like me.