Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

New years eve...my car won't start....Joe was able to come to my house diagnose the problem, and…read moregot it started. Turns out the battery did need replacing and he was able to find the battery that fit, had a better warranty than do it your self places and install it this afternoon! Amazing! I called two other places who didn't answer their phones! Great service, fair price!

It's helpful when mechanics respond back, but when the estimate is requested from the customer with…read moredetailed information, a quick quote in writing with the reply message is great, because the customer can easily compare the written quotes from all of the mechanics responding. Even a rough estimate is enough to go by , so that can be done. Every mechanic who replied said to call them for the estimate, which is no different than a Google search and calling them all individually, writing down details and having long conversations with each person...et...etc..etc.. I decided to go to Advance Auto Parts in this case and for the specific party far needed, they were able to quickly install it. It was $200.00 plus a 20.00 tip which saved me a lot of money in this case (Mass air flow sensor). I got a quote for AC sevice from Brakes Plus for only $125.00 plus freon, when the Yelp estimates I saw for that said I could expect to pay is $2,000! C'mon Yelp, just give everyone actual information about what to expect! Thank you, Tamara Henry

I cannot recommend Jack's Auto enough. He was so kind, honest and helpful. It's hard to find a…read moretrustworthy mechanic any more, but Jack is definitely the best.

I don't even know where to start with this guy! Jack has been my mechanic now for 3 years! This man…read moreis the most honest man I've ever met , he's got a heart of gold and always treats you with respect! Jack went above and beyond for me when my truck broke down! I've sent so many of my friends to him because you don't find mechanics like Jack and his buddy!! Thank you so much Jack and friend for really truly being an amazing human! I just bought a new used car and he will be the only one I will have touch my car! Thanks so much Jack for all you do for me and others!

I truly cant say enough good things about Victor and Gearheadz…read more We have been bringing our cars to him for years now and no matter the issue or question he is quick to respond, honest and does incredible work. He is the only person/shop I will ever take my cars to. Thankful for him and all the hard work he does!!

GREAT to work with !!! From Victor to Marcus, working with them was a Pleasure. I have 1977…read morecorvette and a 1969 Chevy, I could NOT have asked for anymore Professionalism than this crew showed me. They did A BEAUTIFUL job on the corvette, bringing her Shine back like new. The 1969 was a bigger project, but they kept me updated All through the process. I could Not have asked for a better group and the work they produce is AMAZING.

Off-Camber 4x4 did a great job installing a level-kit on our 2021 Toyota Tundra. We would highly…read morerecommend.

ABOVE AND BEYOND!…read more Incredible service at an amazing price. Zach is an absolute gem. I had a Rough Country level kit installed, since they are an authorized installer, and couldn't be happier. He went to the extent of picking and dropping it off and that blew me away. They're there to help and you can't go wrong here- definitely recommend!

Hey especially Ladies out there that are tired of other shops taking advantage of you. I've had…read moremany shops totally pardon my French screw me over while restoring a 68 Chevelle. Well these guys are not that! They are honest extremely experienced and Amazing. My cars and families cars will all go to them. Don't be scared I 200% guarantee with these guys you're gonna be treated fairly. And they don't mess around and keep your car for days for something that only takes a few hours. Only if they have to order parts does your car sit undone. I promise from one girl to another take your car to these guys.

Went in and met Chris and immediately he was very welcoming, but not as welcoming as his handsome…read morefriend Bane. Walked in with anxiety concerned that my car would cost me an arm and a leg to be repaired but I walked out in less than a half hour with the most affordable bill I could imagine. Really grateful and will be back when my old van needs more work done !

The owner went above and beyond the Call of Duty® made sure that my car was fixed right…read more unfortunately Summers did not do a good !!! job after 25 years going there charge me 600. And wanted 1400 more after they broke my air conditioner hose. 1996. Mustang Rocky Mountain auto. made everything right found the problem. Re-ordered the parts and fixed everything I will go to them from now on for all my cars. Mary Ellen Hairdesign

Yes. Called back within an hour to discuss estimate. Very helpful. I ended up using another shop…read morefor another readon but Rocky Mountain seemed helpful in wanting to serve my need.

Diesel services called me to ask if they could make good on some unsatisfactory service. So I took…read morethe RV back to get things right. They finished the project to my fullest expectations. Plus they identified a EGR valve carbon problem and did a very good job in getting it fixed. Good job guys. Thank you for your commitment to good service. Cheers. Bruce H

Communication could be better. Nick was nice. Truck runs good now. Thanks. I would take my truck…read moreback there.