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    We Mail & More

    1.0 (1 review)

    We Mail & More Photos

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    18 years ago

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    US Post Office - Main service lobby

    US Post Office

    (19 reviews)

    Eastside

    This is the post office across the street from my house, and as an avid letter writer with several…read morepen pals, I am in here ALL. THE. TIME. They always have patience and answers for my many postage questions ("How much does it cost to send a non-machinable letter to Argentina?", "Where can I find the Robert Panara Deaf Education stamps?", "Do I have to include 'China' in the address of a letter to Hong Kong?") To top it all off, this is where Kelly, my mail carrier, is based. Kelly is amazing. She goes WAY above and beyond. I'm going to paste in a story of a mail SNAFU that happened to me about a year ago. If you don't want to read a long explanation of why Kelly is amazing, feel free to stop now and just know this post office is a damn good one. Okay buckle up because this is a rollercoaster of a story: I spent the last two weeks hand-addressing (in calligraphy) 80 wedding invitations. They were beautiful. This morning I put them in the mailbox before I went to work - I was so excited to finally get them out to my family and friends. I even put in a card with a small gift for my mail carrier, thanking them for managing my invitations. When I got home, I found a note in my mailbox from my mail carrier (an amazing woman named Kelly), explaining that she had found my mailbox open and empty. Later on her route, she had found some of my invitations, a few open and wet on another street in our neighborhood. She left her phone number and told me to call her when I got home. I was so freaked out - clearly my invites had been stolen. When I called, I was in a bit of a state, crying because of how much work I put into hand lettering all the envelopes and thinking that many would be lost. Even though she was off for the day, she went back to her post office to pick up what she had managed to find and bring them over to me. They were ALL THERE! I have to re-address a few, but they were there! It turns out that another kind soul (a nice man named Martin) found them stacked on top of a big group of mailboxes near his home a few streets away from ours. He collected the ones that had blown away and put rocks on top. Then he explained what had happened to Kelly the mail carrier who related it to us. I can't believe the crazy rollercoaster of emotions I've been on since I got home from work today. I was so unbelievably angry that some cruel person would steal 80 wedding invitations just to look for money. Then I was relieved and amazed at the kindness of my neighbors (Kelly lives nearby too). Faith in humanity restored! Also, from now on, I will take important things to the post office when I need to send them.

    Worst service, rude, unprofessional never solved my problem treated like a problem when they are…read morethe ones that didn't do their job correctly

    US Post Office - Me and my shadow walking thru parking lot construction

    US Post Office

    (38 reviews)

    Business Parkway/Academy Acres

    It's been a minute since I've found myself visiting a post office. After this experience I can't…read moreimagine why. I normally don't like to leave negative reviews but this experience left me so disappointed. I had to send a package out for something I sold. I had a prepaid label. Sure I could've dropped it straight in the drop off but I wanted a receipt to have proof I sent it off in case there's any discrepancies later. The staff was very rude. They refused to help me instead referred me over to the kiosk. The kiosk wasn't scanning my package and wouldn't let me get a receipt. Again I got in line for the person to send me back. I told him it didn't work and so he told me he'd meet me at the kiosk. At that point it was like I was asking him to climb Mount Everest or something because I could tell he didn't like I bothered him to do his job. He met me at the kiosk and basically acted like I was an idiot and did everything on the screen I'd done previously. Afterwards I tried scanning the package. It didn't seem to want to scan at first. Finally it scanned and I got my receipt the guy then took off. Horrible customer service! I'll definitely avoid coming to this location next time I need to send something out since no one there clearly wants to be there. I get better service at Walmart sadly.

    If I could give less than one star I would. I have tried to reach them by phone mutiple times at…read moredifferent times of the day. They do not answer the phone ever. Several times Ive had tracking show that a package was delivered to the Los Vigils community box and they werent there. One time 5 packages were tracked on the same day. None showed. I filed an APD report and one with USPS. I left letter to the mail carrier informing them with copies of the reports. The day after all 5 packages showed up. 8 full days after tracking showed they arrived. This has occured more than once. Its not to hard to figure who us stealing the packages or not doing their job is it?

    We Mail & More - postoffices - Updated May 2026

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