I used to be a long-term customer at Frank's but I believe the ownership has changed hands and I…read morenever see those master tailors there anymore so I decided to try Ike's. I took in two pair of jeans (one brand-new, one vintage) for alteration. The new pair just needed to be hemmed. I specified ORIGINAL HEM. They weren't embellished and didn't have difficult seams or finishes and they charged me $75 to hem and the original hem wasn't applied. I called them twice while I was waiting for them to be done (I wanted to remind them, because it was prom season and they were busy). the woman on the phone said "We always do original hem" but I didn't get original hem back and now the jeans look cheaply made (the hem is also crooked). The other pair is a vintage pair of Calvin Klein jeans that I bough a size too large so they could be tailored to my body. They charged me $100 for those, which also seemed steep but I paid it. When I went to pick them up, it's like no one had actually touched the jeans. I tried them on again for them to correct it and was specific when the attendant was pinning them. I still don't think they were done, because now it looks like I have saddlebags because they were never taken in on the hips where I showed. I have now paid almost $200 for two pair of jeans to be altered that weren't what asked for; getting it fixed at another tailor will mean even more money spent. I will continue my search in Chicago for someone who can make basic alterations to clothing. Not removing/adjusting seams or dealing with challenging fabric-just 100% cotton fabric. with basic hem or just taking inches in along the side seams. Basic tailoring shouldn't cost so much or be this hard.

They've done a super job with the numerous items I've given them for tailoring - pants, jackets,…read moreshirts, both casual and formal, you name it!

My fiancé and I both worked with Arthur and Lucca for our wedding alterations; myself for my…read morewedding dress and him for a custom tuxedo. They were an absolute pleasure to work with, walking us through every step in great detail and accommodating with multiple rounds of alterations as needed until we were perfectly satisfied with the final result. Plus everyone is so nice there! We have also recommended Arthur and Lucca to multiple family members who are now getting their suits and tuxes through them, and have been so pleased to work with them too! 10 out of 10 recommend!!!

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.

I've needed to get two suit sets altered for weddings and Carlos' has been my go to each time. The…read morepants fit great AND they were even able to extend one of the suit jackets to fit my shoulders and chest, which I didn't even know could be easily done. Not only are they fast and skilled, but their prices are incredible - be ready to bring cash as they are cash only. This is a original small business that deserves your support, not just because they are a SB but because of the level of service they provide.

I love this local spot in the neighborhood for all my alteration needs. The staff is welcoming and…read morethe prices are very reasonable. I have trusted them for the last few years and never been disappointed.

Highly recommend if you need anything altered or tailored. They were so kind and knowledgeable. I…read moreabsolutely loved the piece they hand sewed for me. They really know what they're doing!

Came in asking to fix torn pockets. The gentleman told me it's tearing all over and I should just…read morereplace the lining because it's too tight. I agreed for $150. Picked up the jacket but they wrapped it up nicely so I didn't check the work. Brought it home and found they just fixed a pocket instead of doing the whole lining. I tried calling in to discuss the issue but was just told to come back in. I said I won't be able to come in till a couple days later and was told it was fine. Came in and was told there was nothing they can do. He can do the job again for $160 (more than the previously agreed amount ). The only receipt I was given was a stub that just says $170 and the items that were supposed to be repaired. They need better receipts at the minimum. I essentially was scammed out of $150 bucks for minimal work done.

I've been going to this shop for alterations for years, but my most recent experience has made me…read morestop going altogether. I dropped off 6 pairs of pants for a simple fix, and what I got back was worse than before I brought them in. I had to leave them for a full month for a redo, and the end result was still poor quality. Customer service was frustrating throughout -- my time wasn't respected, and there was little accountability for the mistakes. From what I understand, the shop was sold and is now run by a man named Reynoso who also has another location on Clybourn Ave. It's clear the new ownership doesn't have the same care for craftsmanship or customers that the original owner, Frank, did. Frank's shop used to have genuinely talented seamstresses and tailors who took pride in their work. The new staff doesn't seem to have that same skill or training, and it shows in the finished product. If you're looking for reliable, quality alterations, I'd think twice before bringing your clothes here. It's not the same business it used to be, and I'd hate for others to have their clothes ruined the way mine were.

This is my go to shop to get all of my suits tailored. Sarah is the best! The work has always been…read moreexceptional and at a great price! I highly recommend this shop.

Fantastic work and the prices were very fair! I took in a bridesmaids dress and they certainly went…read moreabove and beyond with caring for my dress.

I needed the liner of my coat redone and Busile did an amazing job! It looks brand new and I am so…read moreexcited to wear it now. I will be back to her with all my tailoring needs going forward.

Busile is very accommodating and talented. She does what it takes to get the project done and is…read morevery thorough. I brought a dress to her where I liked the dress's design but not the fabric and quality, and she made me a new dress out of stretch satin using the same design.

Excellent craftsmanship from people who have served the Loop for a couple of generations now. Keep…read morelocal tailors! We need them.

Grand Master! I was…read moreshipped a Size 36 pants by mistake and needed them tailored down to fit my 32 waist. I only had four days to get them tailored, both in the waist and the length. Paul Chang took the time to explain to me what he had to do and to make sure I knew that it was a complicated process. I trusted his expertise and he told me he would have them completed within my timeframe. I picked them up today and they were completed perfectly. The waist fits comfortably and the length was spot on. I was happy with the price he quoted on such short notice, he completed them in three days. Very happy and would take all my tailoring needs to his shop.